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Customer Experience Specialist Full-time Job

Day & Ross Inc.

Customer Service   Laval
Job Details

The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels:  phone, email, fax, and web.  

How You’ll Help:

•    Completing daily customer excel reports.
•    Responding professionally to customer related requests via email, chat and phone.
•    Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
•    Completing customer pickups.
•    Build healthy working relationships with customers to deliver positive customer experiences.
•    Communicate in an effective and efficient manner with terminals to assure on time service.
•    Conduct conference calls with sales, Supervisor and Customers to discuss any ongoing or current issues.
•    Perform effectively in a teamwork environment and collaborate with other members of the TLC department to assure continued support to valued customers.
•    Acquire working knowledge of other team members roles, responsibilities, and customers to help cover workload during absences.
•    Oversee the traffic flow of assigned high profile customers.
•    Proactively manage returns, redirects, and routing approval.
•    Enter, Edit and Update Customer Shipping Information in the web portal. 
•    Provide support with the general Customer Care queue when required.
•    Will be required to learn all area’s of the business including commerce and LTL/TL.

Your Skills & Experience: 

•    Minimum of secondary education, with a preference of post-secondary education in a specialized area.
•    Call center/customer service training a strong asset.
•    Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry.
•    Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests.
•    Advanced communication skills, both verbal and written.  Bilingual skills in French (verbal and written) a strong asset.
•    Excellent computer skills, including MS Office; previous experience with Truck Mate and Sales Force a strong asset.
•    Excellent keyboarding skills, both speed and accuracy.
•    Strong problem solving skills.
•    Ability to deliver unfavorable information in a positive and professional manner.  
•    French is a strong asset.
•    Individual contributor.
•    Subject to a criminal background check prior to employment.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Customer Experience Specialist

Day & Ross Inc.
Laval - 53.06km
  Customer Service Full-time
The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exc...
Learn More
Jun 23rd, 2025 at 14:19

ADMINISTRATIVE ASSISTANT Full-time Job

BDC

Administrative Jobs   Montréal
Job Details

We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a rigorous person with excellent coordination skills, including complex travel planning, and the ability to provide day-to-day administrative support in a bilingual and dynamic environment.

 

CHALLENGES TO BE MET

  • Coordinate travel logistics (domestic and international): flights, accommodations, itineraries, expense reports.

  • Manage calendars, organize meetings in different time zones, and prepare briefing documents.

  • Support the preparation of presentations, reports and communications for internal and external audiences.

  • Liaise with internal teams and external stakeholders to ensure smooth coordination.

  • Process invoices, purchase orders and expense reports in accordance with internal policies.

  • Provide ad hoc support to the Executive Assistant as required.

 

WHAT WE ARE LOOKING FOR

  • Diploma of Collegial Studies (DEP or DEC) in office automation technology or related field.

  • Minimum of 3 years of relevant experience in administrative support, ideally in a corporate or public affairs context.

  • Demonstrated experience in managing complex travel and executive agendas.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Excellent organizational, time management and prioritization skills.

  • Excellent oral and written communication skills in French and English.

  • Discretion, diplomacy and professionalism.

  • Ability to work independently and adapt to changing priorities.

 

#INDHP

ADMINISTRATIVE ASSISTANT

BDC
Montréal - 56.14km
  Administrative Jobs Full-time
We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a...
Learn More
Jun 23rd, 2025 at 13:47

Customer Service Team Lead (Night and Weekend) - DuProprio Full-time Job

EspaceProprio

Customer Service   Montréal
Job Details

DuProprio is currently looking for a Customer Service Team Leader for evening and weekend shifts . 

 

 Sounds like a good fit? Would you like to put your passion to good use and join the customer service team as a Customer Service Team Leader

 

Reporting to the Deputy Director of Residential Services, your responsibilities will include leading, mentoring, and developing customer service advisors to ensure the quality of services offered to clients. You will play a key role in human resources management, strategic planning, and customer satisfaction.  

 

Concretely , what do your days look like  ? 

  • Organize sessions to support individual and collective progress ; 

  • Implement actions to achieve the department's objectives ; 

  • Plan and supervise initial and ongoing training with the training team ; 

  • Identify training needs to support business objectives; 

  • Ensure adherence to timetables and ensure proper planning and management of resources with the workforce planner ; 

  • Distribute tasks and ensure their execution ; 

  • Prepare and lead team meetings ; 

  • Participate in various tasks related to human resources management such as recruitment and performance management ;

  • Ensure sound management of complaints, monitor surveys and provide exemplary customer service; 

  • Identify optimization opportunities and contribute to improvement strategies.

 

What do you need to be a customer service team leader with us ? 

  • Accumulate 2 to 5 years of experience in customer service, including experience in management , supervision or team coordination ; 

  • Be available three days a week from 10:30 a.m. to 7:00 p.m., as well as Saturday and Sunday from 8:00 a.m. to 3:00 p.m.;

  • Supervise the team with mobilizing leadership, promoting autonomy, innovation and accountability ; 

  • Develop a clear operational vision aligned with the organization's strategic objectives ; 

  • Have a proactive approach in defining and implementing continuous improvement strategies ; 

  • Demonstrate an ability to lead projects or initiatives aimed at improving customer experience or internal operations ; 

  • Demonstrate managerial courage and be able to face uncomfortable situations ; 

  • Provide exceptional customer service by placing customer needs at the heart of priorities ; 

  • Communicate effectively orally and in writing ;

  •  Be able to clearly convey expectations and give constructive feedback; 

  • Have excellent management of time, priorities and resources ; 

  • Use technological tools (CRM, office software, communication platforms) with ease ; 

  • Adapt to changes and demonstrate flexibility in a changing context.

 

Benefits that make a real difference : 

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000  health account ; 

  • A bonus system to highlight and reward your work ;  

  • A generous vacation policy ; 

  • 5 days of paid floating leave upon starting your job; 

  • Access to an employee and family assistance program ( EAP F ) ;  

  • A telemedicine service ; 

  • An annual allowance of $ 20 for your sports and cultural activities ; 

  • A day of paid leave when you move and for volunteering; 

  • Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs . 

  • An annual base salary plus a performance-based commission plan . 

 

And we don't stop there, because we really care about you: 

  • A hybrid and flexible teleworking formula; 

  • An integration process to quickly familiarize you with your work environment and our services; 

  • A work environment that prioritizes both your professional development and your personal growth ; 

  • A social club that ensures your daily life with us is pleasant and stimulating; 

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged. 

 
 
 
 
 
 
 
 
 

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

 

 

#LBDP

#LI-Hybrid

Customer Service Team Lead (Night and Weekend) - DuProprio

EspaceProprio
Montréal - 56.14km
  Customer Service Full-time
DuProprio is currently looking for a Customer Service Team Leader for evening and weekend shifts .     Sounds like a good fit? Would you like to put your passion to good use and jo...
Learn More
Jun 23rd, 2025 at 13:46

Specialist, Corporate Security Full-time Job

Coca-Cola Canada Bottling Limited.

Security & Safety   Montréal
Job Details

The Security Specialist is primarily responsible for the maintenance and implementation of physical security programs and equipment of Coke Canada Bottling’s facilities. Located in Montreal and reporting to the Director, Health Safety Security and Environment, the Security Specialist works closely with Security Managers and business partners across all Operating Units to provide guidance and recommendations regarding all aspects of security. 

Responsibilities

  • Maintain security practices, policies and procedures that ensure compliance with company, regulatory, legal and ethical policies and requirements
  • Ensure all security equipment and systems are operating in accordance with operating procedures, equipment is inventoried and escalate all problems/issues to management. Work with Information Technology team where required
  • Act as point of contact for maintenance and repair of all security equipment issues and repairs
  • Act as point of contact for all security inquiries relating to maintenance and repair of security related equipment, and requests for information from sites
  • Provide recommendations on security equipment and design projects working with Security Managers and business partners 
  • Act as first point of contact for Quebec locations. In consultation with Security Managers conduct investigations and audits for assigned area. Respond and provide support for urgent/emergency situations after normal business hours for assigned area

Qualifications

  • Bachelor’s degree or Equivalent work experience is required, with courses in law enforcement or relevant field preferred
  • At least 3 years experience in the corporate security field
  • Bilingual in spoken and written French and English 
  • Experience with implementation, operation and support of electronic access control and surveillance systems
  • Knowledge of investigative practices, methods and enforcement strategies
  • Familiar with the protocols for collecting, handling, and passing on evidence
  • Experience in presenting or delivering presentations, training programs, and communicating findings
  • Administrative skills: proficiency with IT tools, Words, Excel, Outlook and ability to complete and create forms, reports, and logs
  • Ability to handle multiple projects and assignments concurrently
  • Ability to handle sensitive information while maintaining confidentiality
  • Strong analytical skills as well as good interview, interrogation and investigation techniques and skills;
  • Ability to show initiative, good judgment and resourcefulness

Specialist, Corporate Security

Coca-Cola Canada Bottling Limited.
Montréal - 56.14km
  Security & Safety Full-time
The Security Specialist is primarily responsible for the maintenance and implementation of physical security programs and equipment of Coke Canada Bottling’s facilities. Located in...
Learn More
Jun 13th, 2025 at 18:17

ScotiaMcLeod Administrative Assistant Full-time Job

Scotiabank

Administrative Jobs   Montréal
Job Details

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

 

As an Administrative Support Assistant, your role is to provide administrative support to one or more Advisors and their teams.  

 

IS THIS ROLE RIGHT FOR YOU

In the role you will:

 

1. Ensure a high level of non-trade client service by:

  • Acting as receptionist by answering phones and greeting clients
  • Arranging client meetings including venues, preparing printed materials and handling schedule changes
  • Assisting with Advisor seminars by booking venues, scheduling guests, greeting clients, arranging for refreshments etc.
  • Following up on client meetings and entering notes in contact management system
  • Processing client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
  • Responding to client inquiries and issues in a timely, responsive manner and escalating to Advisor when appropriate

 

2. Provide administrative support by:

  • Processing client account documentation
  • Assisting in writing and processing clients’/prospects letters and proposals
  • Ordering marketing materials
  • Maintaining client files and information on the appropriate systems
  • Opening new accounts and processing new account documentation
  • Processing account transfer documentation and follow up to ensure receipt
  • Following up on outstanding documentation for restricted accounts
  • Ensuring all client interaction is accurately documented
  • Gathering deferred sales charge (DSC) information
  • Ensuring adherence of all regulatory rules as it relates to client accounts and related documentation
  • Following up with clients on missing documentation required as per the industry regulatory requirements

 

3. Contribute to the effective functioning of the branch team by:

  • Building effective working relationships across the team and with various business line and corporate function contacts
  • Maintaining a high level of customer service
  • Facilitating a culture of open and honest communication
  • Actively participating and contributing to touch bases and team meetings
  • Encouraging the generation of new ideas and approaches
  • Actively sharing knowledge and experience to enhance the development of all team members
  • Developing and executing a meaningful employee development plan

 

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Ability to take initiative and work independently
  • Ability to meet deadlines
  • Knowledge of Microsoft systems: Word, Excel and PowerPoint
  • Secondary education

 

Working Conditions  

The role operates within a standard office environment.

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.

 

#SWM

ScotiaMcLeod Administrative Assistant

Scotiabank
Montréal - 56.14km
  Administrative Jobs Full-time
When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results...
Learn More
Jun 13th, 2025 at 17:52

Customer Service Advisor - EspaceProprio Full-time Job

EspaceProprio

Customer Service   Laval
Job Details

Does this speak to you? Would you like to put your passion to good use and join the advisory service team as a customer service advisor ?   

 

Concretely , what do your days look like ?  

  • Handle incoming and outgoing calls and emails to ensure effective communication with our customers;

  • Actively listen to clients in order to clearly identify their housing needs ; 

  • Present and promote the services offered; 

  • Direct clients to the resources most appropriate to their situation ; 

  • Ensure the updating of our clients ' files by carrying out various administrative tasks; 

  • Represent the company at one-off events  

  • Offer a dynamic, personalized and caring experience to our customers ; 

  • Contribute to the continuous improvement of internal services and procedures. 

 

What do you need to be a customer service advisor ? 

  • Have more than one year of relevant experience in customer service; 

  • Have experience in a call center (an asset); 

  • Have an advanced level of spoken English or perfect bilingualism in order to serve a wider clientele (an asset);  

  • Demonstrate  a sincere passion for customer service and a keen interest in the real estate field;

  • Demonstrate  agility in a constantly changing environment;

  • Organize  your work independently while collaborating effectively with the team;

  • Learn  quickly, explore new approaches with curiosity and navigate easily with several computer tools;

  • Be open to working occasional Saturdays, as needed;

  • Communicate  clearly, kindly and professionally;

  • Actively participate  in the continuous improvement of services and processes;

  • The ability to travel to the Charny, Laval, or Montreal office. (Details about our hybrid work model will be presented to you during the recruitment process.)

Benefits that make a real difference 

  • An hourly wage based on your experience starting at $ 20.90

  • The possibility of receiving the bilingualism bonus ($1) and the evening and weekend bonus ($2);

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account; 

  • A bonus system to highlight and reward your work; 

  • A generous vacation policy;  

  • 5 days of paid floating leave upon starting your job ;

  • Access to an employee and family assistance program (EFAP);   

  • A telemedicine service;   

  • An annual allowance of $200 for your sports and cultural activities;  

  • A day of paid leave when you move and for volunteering;  

  • Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost. 

 

And we don't stop there, because we really care about you: 

  • An integration process to quickly familiarize you with your work environment and our services ; 

  • A work environment that prioritizes both your professional development and your personal growth ; 

  • A social club that ensures your daily life with us is pleasant and stimulating; 

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged. 

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

 

 

#LBEP
#LI-Hybrid

Customer Service Advisor - EspaceProprio

EspaceProprio
Laval - 53.06km
  Customer Service Full-time
Does this speak to you? Would you like to put your passion to good use and join the advisory service team as a customer service advisor ?      Concretely , what do your days look l...
Learn More
Jun 12th, 2025 at 21:51

Manager, Health, Safety and Environment Full-time Job

Coca-Cola Canada Bottling Limited.

Medical & Healthcare   L'Assomption
Job Details
  • Facility and Work Location- L'Assomption,  
  • Employee Type -  Regular Employee FT  Salaried

About This Opportunity

Reporting into the Senior Manager, QHSE, the Health, Safety & Environment (HSE) Manager is responsible for the development, organization, deployment, administration and monitoring of all Health and Safety programs within Distribution, Warehouse, Sales, and Merchandising. The role will focus strategically on prevention and applying policies to establish a culture of health and safety within Route to Market activities.

This will involve regularly visiting facilities and off site markets to assess, to observe, provide mentorship, and assess level of HSE culture. The role will ensure thorough implementation and execution of HSE related programs and processes, as well as ensure that all HSE programs comply with company and regulatory requirements within an assigned region. The role will also conduct assessments to identify potential hazards or impacts and establish controls to mitigate risks and maintain records, investigate accidents and injuries, and prepare appropriate reports.

Responsibilities

HSE Culture

  • Proactive Safety Programs: Lead and support safety initiatives at Coke Canada facilities and offsite locations.
  • Ergonomics Program: Manage training, metrics, observations, and maintenance for your region.
  • Engagement & Communication: Collaborate with Joint Health and Safety Committees, lead focus groups, and deliver regular updates to senior management.

HSE Compliance

  • Incident Management: Support investigations, reporting, and follow-up on action plans.
  • Regulatory Liaison: Act as the point of contact for government and regulatory bodies.
  • Risk & Hygiene Monitoring: Conduct risk assessments and evaluate industrial hygiene data, proposing corrective actions.

HSE Management System

  • Training & Standards: Develop and implement HSE training and ensure consistent application of standards.
  • Audits & Corrective Actions: Perform audits and support timely implementation of corrective measures.
  • Program Leadership: Lead provincial rebate programs and support system-wide HSE initiatives.

Qualifications

  • Bachelor’s degree or equivalent required; a diploma or degree in a safety-related field is preferred.
  • Minimum of 3 years of HSE experience and 3 years in a management role.
  • CRSP designation is considered an asset.
  • Experience in warehouse, distribution, and fleet environments across multiple locations is an advantage.
  • Fluency in both French and English is required.
  • Wllingness and ability to travel 30–40% across the assigned region.
  • Proven ability to act as a change agent, driving cultural transformation through collaboration and influence.
  • Strong organizational and time management skills.
  • Excellent communication and presentation abilities, with the capacity to engage all levels of the organization.
  • Customer-focused mindset with strong relationship-building skills across functions and stakeholders.

Manager, Health, Safety and Environment

Coca-Cola Canada Bottling Limited.
L'Assomption - 86.52km
  Medical & Healthcare Full-time
Facility and Work Location- L'Assomption,   Employee Type -  Regular Employee FT  Salaried About This Opportunity Reporting into the Senior Manager, QHSE, the Health, Safety &...
Learn More
Jun 12th, 2025 at 21:27

Senior Advisor, Human Resources Solutions & Systems Full-time Job

Saputo Diary

Human Resources   Saint-Laurent
Job Details

Overview of The Role

 

The Senior Advisor HR Solutions & Systems will participate in the implementation and configuration of HR Systems that support the company’s strategic direction.  The incumbent will provide support and ongoing knowledge transfer to different HR teams to promote optimal system use and be a key team member of the global HR function.

This position will partner with HR, Talent Acquisition, Learning, as well as IT and Operations teams to innovate through automation, continuous improvement and systems enhancements.  The ideal candidate will have deep expertise in the following Workday modules, Learning, Recruitment and Talent.

 

How You Will Make Contributions That Matter:

  • Have strong analytical skills, and the ability to optimizing HR processes through technology and participate in the design and implementation of our global HR Processes.
  • Serve as a Subject Matter expert for existing Learning, Recruitment and Talent applications and all related business processes.
  • Partner with HR, Operations and IT Teams to ensure alignment, delivery, maintenance & evolution of HR systems.
  • Be comfortable and confident with gathering business requirements and problem-solving with business stakeholders. Be the primary point of contact for data gathering, testing and internal systems teams.
  • Help our team ensure data accuracy and seamless ongoing enhancements of new Workday features and functionality of Learning, Recruitment and Talent.
  • Provide on-going support to end users for all management levels (multi-country, multi-divisions, facilities, locations and employees (management self-service and employee self-service). Resolve issues and participate in the implementation of a corrective action plan in collaboration with the required stakeholders.
  • Document recommendations on best practices for standardization and efficiencies in processing with a mindset of continuous improvement, as well as test scripts and participate in test cycles.
  • Document business processes and procedures and publish online help documentation on SharePoint.
  • Provide HR Metrics/KPI’s dashboards and consistent HR business measures to senior leadership team.
  • Conduct data integrity checks, audits and reporting.
  • Contribute to change management activities by communicating and educating our key user network and impacted population on systems/business process changes.
  • Keep up with the latest Workday improvements using Workday Community.
  • Support change management efforts, including training, documentation, and stakeholder communication.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Bachelor’s degree in human resources, business administration or a related field.
  • 7+ years of HRIS or HR technology experience, with at least 4 years of hands-on Workday configuration and support.  Deep knowledge of Workday Learning, Recruitment and Talent.
  • 5 years of experience as a Business Analyst or HR systems related positions. Knowledge of HR principles, practices, and processes drawn from closely working with HR business partners.
  • Great track record in accomplishing business analysis, recommendation with capability to quantify and demonstrate business process efficiencies.
  • Skillful in managing changes effectively and identify business processes and systems impacts.
  • Understanding of lean/agile management principles (an asset).
  • Ability to communicate technical or business information to various audiences (non-technical, executives, leadership team etc...) in layman’s terms.
  • Advanced user skills with the Microsoft suite, especially Excel.
  • Strong analytical, multitasking and interpersonal skills.

Exceptional written and oral communication skills in French, English.  Communication skills in Spanish would be considered an asset.

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing: 

 

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price 

 

SALARY RANGE: $78,170 - $102,600

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Senior Advisor, Human Resources Solutions & Systems

Saputo Diary
Saint-Laurent - 50.11km
  Human Resources Full-time
Overview of The Role   The Senior Advisor HR Solutions & Systems will participate in the implementation and configuration of HR Systems that support the company’s strategic dir...
Learn More
Jun 11th, 2025 at 22:37

Customer Service Advisor - DuProprio Full-time Job

EspaceProprio

Customer Service   Montréal
Job Details

Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like? 

  • Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;   

  • Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.   

 

 
 

What do you need to be a Customer Service  Advisor ? 

  • For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.); 

  • For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);  

  • A passion for customer service, because for you, it’s important to make a difference;  

  • An approach based on listening and understanding customer needs ;   

  • Interpersonal skills ;  

  • A proactive and empathetic attitude to support clients in their sales project;

  • Some customer service experience, at least enough to know you like it;   

  • Great ease with computers;  

  • The ability to travel to the Charny or Montreal office. (Details about our hybrid work model will be presented to you during the recruitment process).   

 

 

Benefits that make a real difference  

  • An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;  

  • Recognition of relevant years of experience;  

  • The support of a team of senior advisors and colleagues to help you;  

  • A bonus system to highlight and reward your work; 

  • Paid floating leave days as soon as you start your job ; 

  • Access to an employee and family assistance program (PAEF );   

  • A telemedicine service ;   

  • An annual allowance of $200 for your sports and cultural activities;  

  • A day of paid leave when you move and for volunteering;  

  • Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.  

 

And we don't stop there, because we really care about you:  

  • An integration process to quickly familiarize you with your work environment and our services;  

  • A work environment that prioritizes both your professional development and your personal growth;  

  • A social club that ensures your daily life with us is pleasant and stimulating;  

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

 

 

#LBDP

#LI-Hybrid

Customer Service Advisor - DuProprio

EspaceProprio
Montréal - 56.14km
  Customer Service Full-time
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like?  Make a difference in our clients '...
Learn More
Jun 9th, 2025 at 19:18

DATA VISUALIZATION SOLUTION ENGINEER Full-time Job

BDC

IT & Telecoms   Montréal
Job Details

BDC will be migrating its business units over the coming months to its next-generation cloud data platform, which also includes several Microsoft Power BI components.

 

In this context, BDC is seeking a brilliant and motivated Data Visualization Specialist, with strong expertise in Microsoft Power BI—both in development and administration—and excellent data visualization skills.

So, if you're passionate about using data and analytics to drive strategic decision-making in support of Canadian entrepreneurs, this role is for you!

 

As a data visualization Solution Engineer reporting to the Data Visualization team, you will play a key leadership role in transforming datasets into meaningful insights through compelling visuals for end users.

 

Success in this role depends on your ability to design, develop, and evolve impactful data visualization products (dashboards, scorecards, semantic models, etc.), define and promote best practices in data visualization, and build capabilities that enable a community of analytical users to effectively create their own data visualization products.

 

CHALLENGES AHEAD

  • Governance of Visualization Solutions: Oversee the production and evolution of data visualization solutions by facilitating the promotion process, creating and managing templates, and ensuring the high quality of solutions before deployment.

  • Architecture Support: Assist the architecture team in designing and evolving solutions, and in integrating with other service platforms (data catalog, data quality, etc.).

  • Design Leadership: Lead design sessions, provide guidance and mentorship, and promote user-centric and role-based design approaches.

  • Development of Composite Solutions: Design, build, implement, and support composite data visualization applications and automated workflows.

  • Production Analytics Management: Manage production analytics solutions with an asset management mindset, including content management, security implementation, administrative configuration, and coordination with other teams and vendors.

  • Business Collaboration: Work with business units to gather requirements by focusing on desired outcomes and working backwards, while proactively communicating and collaborating with internal stakeholders.

  • CI/CD Implementation: Implement and manage CI/CD pipelines using Azure DevOps to automate deployments and product testing.

  • Source Control & Collaboration: Promote the use of Git and Azure DevOps for source code management and collaboration within the Microsoft Power BI ecosystem.

  • Power BI Administration: Perform administrative tasks on the Microsoft Power BI platform, including capacity, availability, performance, security, and license management.

  • Platform Auditing & Compliance: Audit platform content and manage the obsolescence and compliance of its components and products (reports, datasets, code, design, security, etc.).

  • Training & Mentorship: Train and mentor junior members of analytics teams on best practices in data visualization and CI/CD pipeline management.

 

WHAT WE ARE LOOKING FOR

  • Bachelor's or Master's degree in computer science, information systems, mathematics, or a related field.

  • 6+ years of relevant experience with the Microsoft PowerBI platform (or Tableau) in terms of platform management and development of data visualization solutions (datasets, dashboards...).

  • Practical experience in data integration and transformation in cloud environments (Databricks, Azure) and on-premises (SQL servers, Informatica).

  • Practical experience using Git with Azure DevOps (3+ years) for CI/CD pipeline management (Pipelines as Code with YAML).

  • Practical experience using and administering data visualization platform such as Power BI, Tableau, etc.

  • Proficiency in Microsoft development languages DAX, TSQL, Powershell, Python, R, etc.

  • Experience in data analysis and understanding of different types of data models (3NF, Multidimensional...).

  • Ability to understand the flow and mechanics of data and systems within BDC, their characteristics, and limitations.

  • Solid understanding of the capabilities and limitations of various data analysis techniques, from basic modeling to machine learning, to choose the right method for the analysis at hand.

  • Excellent analytical and conceptual thinking skills.

  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.

  • Excellent planning, organization, teamwork, documentation, and time management skills.

  • Interpersonal skills, fostering collaboration, and building cross-functional relationships.

  • Results-oriented, strongly focused on ownership and accountability.

  • 5+ years of experience working in or with Lean and Agile software delivery teams (Safe, Scrum...).

  • Bilingualism (French and English) written and spoken.

  • Experience in financial services or the banking sector is an asset.

 

#INDHP

DATA VISUALIZATION SOLUTION ENGINEER

BDC
Montréal - 56.14km
  IT & Telecoms Full-time
BDC will be migrating its business units over the coming months to its next-generation cloud data platform, which also includes several Microsoft Power BI components.   In this con...
Learn More
Jun 9th, 2025 at 19:15

Mobile Guard Full-time Job

Securitas Canada

Security & Safety   Montréal
Job Details

JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

 
Distinguishing Characteristics: Duties consist primarily of Security Guard duties within an Mobile operation. May be assigned a service grade or rank in a chain of command in conformance with contract requirements or to facilitate the delivery of service, according to business necessity. 
 
ESSENTIAL FUNCTIONS 
• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. 
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. 
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 
1. Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response. 
2. Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices. 
3. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others. 
4. Prepares logs or reports as required for patrol route; writes and/or types reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. 
5. Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required. 
6. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification. 
7. Carries out specific tasks and duties of a similar nature and scope as required. 
 
 MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. 
 
MINIMUM HIRING STANDARDS 
• Must be at least 18 years of age. 
• Must have a reliable means of communication (i.e., pager or phone). 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in the Canada. 
• Must have the ability to speak, read, and write English and French in the province of Quebec. 
• Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months. 
• Must be willing to participate in the Company’s pre-employment screening process, including background investigation. 
 
Education/Experience: High School Diploma or G.E.D.; related experience preferred. 
 
Competencies (as demonstrated through experience, training, and/or testing)
• Must be able to meet and continue to meet any applicable licensing requirements for Security Guards. 
• Driving record must meet company and/or insurance standards. 
• Knowledge of or ability to learn security operations and procedures. 
• Ability to carry out instructions furnished in written, oral, or diagrammatic form. 
• Ability to be an effective team member and to work independently. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Courteous telephone manner. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to write routine correspondence, including logs and reports. 
• Good organizational skills. 
• Ability to provide high quality customer service. 
• Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. 
 
WORKING CONDITIONS (Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 
• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• Must undergo and meet company standards for background and reference checks and behavioral selection survey, in addition to any mandatory licensing requirements. 
• May be required to work overtime without advance notice. 
• Required ability to handle multiple tasks concurrently. 
• Keyboarding, basic computer usage and operating controls. 
• Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others. 
• Frequent sitting, standing and walking, that may involve climbing stairs and walking up inclines and on uneven terrain. 
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. 
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
• Close vision, distance vision, and ability to adjust focus. 
• May require driving vehicle for long periods of time in the performance of duties. 
• On occasion may be required to perform stressful and physical activity. 
• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• May be exposed to or required to handle sensitive and confidential information.

Mobile Guard

Securitas Canada
Montréal - 56.14km
  Security & Safety Full-time
JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/...
Learn More
Jun 9th, 2025 at 18:42

Bilingual Administrative Assistant Full-time Job

Scotiabank

Administrative Jobs   Montréal
Job Details

As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to assist Financial Advisors and Portfolio Managers in maintaining high standards of service for all MD clients. 

 

Is this role right for you? In this role you will:

 

  • Be accountable for the preparation and processing of client documentation and inputting transaction requests as directed by Advisors and Portfolio managers 
    Work with Advisors, as well as a larger regional team of Administrators 
    Be responsible for maintaining the currency and accuracy of the client contact database, ensuring all applicable information and notes are recorded correctly 
    Play an important role in booking and preparing files for client meetings, responding to time-sensitive requests from Advisors during client meetings, preparing correspondence and ensuring a quick and efficient response to all inquiries from current and prospective clients regarding MD products and services 
    Maintain a follow-up system for inquiries and issues, ensuring expeditious resolution based on MD specified service standards 
    Support and participate in the research and resolution of a variety of client concerns as well as contributing to special projects, as required 
    Ensure that monthly compliance-related tasks, such as compliance reporting logs and following up on non-compliant paperwork, are completed efficiently 
    Liaise with Accountants and third parties to provide tax documents or statements as requested 
    Perform general office duties, including reception coverage, when required 
     
    Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

 

  • College diploma in business, commerce or equivalent
    Demonstrated knowledge of the financial services industry and rules regarding estates, trusts, RESPs, RDSPs, FHSAs RRSPs/RRIFs, TFSAs, non-registered investments, and applicable tax-related issues 
    Proficiency with Microsoft Office Suite 
    Working knowledge of CRM2 
    Canadian Securities Course (CSC) & Conduct and Practice Handbook (CPH) are considered assets
    A dedication to client service
    Strong organizational skills
    Strong attention to detail and follow-through skills
    Excellent verbal and written communication skills
    Initiative and are resourceful
    An ability to work independently or effectively within a team
    An ability to manage multiple priorities in a fast- paced environment
    An ability to effectively manage change
    A focus on achieving results  

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in  addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve an English-speaking clientele.

Location(s):  Canada : Quebec : Montreal || Canada : British Columbia : Vancouver || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto

Bilingual Administrative Assistant

Scotiabank
Montréal - 56.14km
  Administrative Jobs Full-time
As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to assist Financial Advisors and Portfolio Managers in maintai...
Learn More
Jun 6th, 2025 at 14:28

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