All jobs within 50 km around Ottawa

JOB SUMMARY

The Communications Branch of the Paramedic Service is responsible for optimization of CACC services, paramedic system improvements and associated quality improvement programs, effective and efficient paramedic deployment, and public reporting.

You are responsible for providing optimum emergency medical call taking and dispatching services for the Eastern Ontario Catchment Area in accordance with Provincial legislation and City of Ottawa policies. You provide quality and accessible dispatching services in response to the needs of the client/patient.  Service is provided in the most efficient and effective manner possible.

Under direct supervision, you receive and assess calls for medical assistance, provide medical pre-arrival instructions to callers, and deploy emergency vehicles and paramedics to obtain maximum coverage and efficiency. Calls received include, but are not limited to: emergency/distress calls, request for medical service, general information, general inquiry and complaint calls.  Dispatch duties include assigning the most appropriate ambulance/resource (i.e. air ambulance, bike team, marine and tactical teams) to respond to the location of the emergency and providing the ambulance crews with all pertinent information.

EDUCATION AND EXPERIENCE

One year of post-secondary education in Emergency Communications, Public Safety or Health Care.

Minimum of 4 years of experience in a customer service field (face-to-face or telephone).
 

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Superior understanding of the concepts and procedures of medical oriented dispatch and pre-arrival instruction to callers in emergency situations.  
• Working knowledge of aircraft operations (e.g. safety aspects to provide pre-arrival instructions to callers, of response time to effectively schedule ambulance rendezvous, of specialized equipment such as incubators).
• Thorough knowledge of medical and technical terminology and all aspects of ambulance operations.
• Working knowledge of appropriate sections of the Ambulance Act, Mental Health Act, Coroners Act, C.A.C.C. Manual of Practice, Dispatch Priority Card Index, and A.S.5-D Manual.
• Superior knowledge of streets, roadways, communities and transportation systems.
• Ability to interpret various plans and maps.
• Working knowledge in policies and procedures of Emergency Medical Services
• Working knowledge of current methods, techniques, and theories used in pre-hospital care at the Basic and Advanced Life Support levels and ability to apply them competently.
• Working knowledge of the operation and maintenance requirements of the various types of equipment and vehicles used by Ottawa Paramedic Service.
• Working knowledge in utilizing corporate software used in the Ottawa Paramedic Service Communications, including but not limited to radio, telephone and computer systems i.e. CAD, Outlook, Word, Internet and any technological upgrades.
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Deal with constant emergency, high stress situations over the telephone;
• Communicate effectively and tactfully both orally and in writing; 
• Make sound, independent decisions and exercise discretion in decision making, during emergency, distress, difficult or stressful situations and, be accountable for such decisions;
• Perform multi-tasks;
• Read, interpret, understand and explain policies and procedures including Ottawa Paramedic Service protocols;
• Superior data entry, typing and keyboard skills;
• Strong memory recall;
• Effective organization skills;
• Ability to use and operate basic office and telecommunications equipment including fax machines photocopiers, computer, printer and email;
• Establish and maintain effective working relationships with Ottawa Paramedic Service staff and members of allied emergency services
• Strong interpersonal and communication skills combined with excellent customer service skills
• Professional, polite and patient telephone and radio demeanor
• Must be able to meet deadlines
• Flexibility and adaptability
• Strong service attitude
• Ability to work effectively in a team environment
• Good attendance record
• Punctual, reliable and dependable
• Ability to work effectively within a 24/7 shift operation.

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
• Infection control guidelines 
• Medication administration standards 
• Nursing documentation standards 
• Principles of verbal and non-verbal communication 
• Transfer and positioning techniques for persons requiring long term care
• General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Function as an effective team member
• Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
• Administer medications and perform nursing care procedures safely 
• Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
• Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
• Organize and prioritize workload 
• Maintain confidentiality and its application to resident records 
• Manage time effectively
• Strong organization skills
• Excellent interpersonal & communication skills
• Tact, initiative, good judgement
• Reliable, adaptable, patient, discrete, flexible
• Competence in medication administration
• Demonstrates respect for resident choice, privacy and confidentiality
• Adaptable to change
• Meets the physical demands of the job

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.

You provide dental public health services as mandated under the Health Protection and Promotion Act and its regulations. You also perform clinical dental hygiene duties for patients at City of Ottawa dental clinics.

EDUCATION AND EXPERIENCE

Completion of 2 year diploma program in Dental Hygiene.

Less than 1 year of experience required, preferably working in a private dental practice or public health environment.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• The theory and practice of dental hygiene
• Principles of prevention of dental diseases
• Sterilization techniques
• Determinants of Health
• Teaching and motivational techniques
• Socially funded Dental Programs (Ontario Works, CINOT, Children’s Aid Society, Ontario Disability Support Program, Low Income Dental Plan etc.)

COMPETENCIES, SKILLS AND ABILITIES

• Perform the legislated duties of a dental hygienist with an acceptable degree of quantity and quality in a safe and effective manner.
• Maintains records in accordance with policy and procedures.
• Responds to and refers enquiries appropriately.
• Deals effectively with various school and community based staff, children and their parents/guardians and dental professionals.
• Ability to plan yearly screenings and organize schedule.
• Deals effectively with multicultural groups and individuals
• Effective interpersonal relationships with public and coworkers
• Adaptability and flexibility
• Punctuality and reliability
• Maturity and good judgement
• Self motivated and shows initiative
• Ability to communicate with a multicultural client group
• Tact discretion, professionalism and enthusiasm

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.
 
You:

• provide dental services to the community by performing all phases of general dentistry, including diagnostic, preventive, restorative, oral surgery, periodontics, prosthodontics, endodontics and minor orthodontics in accordance with the rules and regulations for standards of care set forth by the Royal College of Dental Surgeons of Ontario (RCDSO);
• provide the above dental services in a time efficient manner while maintaining quality of service;
• supervise the day-to-day administration of the dental clinic operations and dental clinic staff in accordance with Ottawa Public Health (OPH) policies and procedures;
• participate in clinic staff assignments and responsibilities; 
• collaborate with other health care providers as required to provide necessary dental care;
• provide referral of patients to other health care providers as required;
• actively engage patients/parents to improve oral health habits and enable them to achieve optimal oral health;
• maintain adequate patient records and documentation of patient care in accordance with standards set forth by the RCDSO and OPH policies and procedures; and
• collect, use and disclose any and all patient information only as necessary for the provision of services under this Agreement and comply with the privacy requirements of the Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A.
   

EDUCATION AND EXPERIENCE

Doctor of Dental Surgery

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Up-to-date knowledge and ability to provide emergency medical care to patients receiving dental services at the OPH dental clinic; 
• Up-to-date knowledge of the Royal College of Dental Surgeons of Ontario’s standards of practice, guidelines, practice advisories and other publications;
• Up-to-date knowledge of current issues and technical advances in the field of dentistry;
• Thorough knowledge of all dental benefit programs administered by the OPH Dental Health Program;
• Be familiar with all policies and procedures as outlined in the OPH Dental Health Program manual;  
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the workplace, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
   

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies 
The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are: 
 

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City 
• Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction 
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders 
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization 
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly 
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results 
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients) 
   

JOB SUMMARY

You are responsible for leading the project management activities associated with specific releases of a temporary, large-scale, high profile operational project. The Enterprise Resource Planning (ERP) Renewal SAP S/4HANA Modernization initiative. You ensure alignment between business and technical goals through the implementation of specific ERP Modernization projects and are instrumental in driving the project success.
You provide project management business and technical expertise working alongside project resources to define, plan and deliver specific ERP Modernization projects across the City. You are responsible for coordinating with other managers, project leadership and team members to manage dependencies, timelines, risks, budget and integration points across the project.
You also provide consultation and advice to client groups and project leadership on the delivery of the project ensuring the project meets business needs and improves business operations. You work alongside the Service Integrator vendor from a project management and contract administration perspective.
This is a rare opportunity to play a key role in a high-impact, multi-year project that will drive significant business transformation. You'll be at the center of an enterprise-wide initiative and will have the chance to shape the future of our organization's core processes.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Business Administration, Management Information Systems, Computer Science or a related field.

Minimum of 5 years of project management and business analysis experience

Experience in an information technology organization is desirable

Experience working in a municipal or other public sector environment is desirable

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Project Portfolio Management (PPM) concepts and project management best practices
• Systems analysis and design techniques
• Technology elements, including hardware platforms, software, networks, databases, applications, security
• Technology trends and products 
• IT service delivery frameworks such as ITIL
• General business techniques (e.g. those used in cost-benefit analysis, resource estimating, financial forecasting, business planning, etc.)
• Corporate and departmental policies, processes and standards that apply to the work
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

Desirable Qualifications:

• Knowledge of Project Portfolio Management (PPM) tools

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies:

The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
• Demonstrates Business Sense - Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients)

JOB SUMMARY

The Chief Information Security Office is responsible for delivering and overseeing cybersecurity and digital risk management programs across all City business lines, including strategic enablement and emerging threats identification, policy and implementation oversight, digital risk management, and security governance and culture transformation. The Service directly impacts operations across 14 unique business lines, $ 9 billion revenue generation processes, enables the delivery of critical services to more than a million constituents, as well provides vital support for governmental continuity across federal and provincial partners.  

The Cybersecurity Policy and Implementation Oversight Unit is responsible for the development, approval, and implementation of cybersecurity policies and standards.

You are responsible for developing and coordinating the implementation and approval of new cybersecurity policies and standards. You assess the effectiveness of the established technical security programs and cybersecurity controls base on the adopted operational model. You also build partnerships with all departments to ensure policy compliance and that the City meets set cybersecurity maturity objectives.

EDUCATION AND EXPERIENCE

Completion of a 4 year university degree in Information Security, Computer Science, Computer Engineering or related field.

Minimum of 7 years of progressively responsible experience in technology administration, information security, or risk management.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Deep subject matter expertise in Information Security, Compliance and/or Risk Management programs and best practices, preferably within the Tech and Public Administration Sectors
• Experience in developing or maintaining security policies across a wide variety of regulatory and compliance frameworks 
• In depth knowledge of least two of the following: the NIST Cybersecurity Framework, ISO 2700x, SOC1 & 2 (SSAE18), PCI DSS, NIST-800-53, FFIEC Cybersecurity Assessment Tool, SANS Top 20, etc.
• Sufficient technical knowledge of the cutting edge concepts, principles, and trends relevant to a technology and cybersecurity domains
• Understanding of the global cybersecurity threat landscape and politically, social, or financially motivated cyber crime  
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
   

COMPETENCIES, SKILLS AND ABILITIES

• Ability to work well in fast paced team environment with a wide range of technical and non-technical teams.
• Excellent writing, communication, and organizational skills - strong attention to detail.
• Ability to confidently convey nuanced information to a variety of audiences, including senior leaders.

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

JOB SUMMARY

Under the general supervision of the Executive Assistant, the Councillor’s Assistant will provide a comprehensive range of services in support of the Councillor and the Councillor’s office.

DESCRIPTION OF RESPONSIBILITIES

The Councillor’s Assistant is responsible for providing administrative assistance as required by the Elected Official. 
Responsibilities may include preparing written correspondence and reports, maintaining existing spreadsheets and record systems, organizing meetings and events, answering calls and responding to inquiries, verifying and processing expenditures, liaising with other community stakeholders, and completing other administrative duties.

The Councillor’s Assistant may be asked to assist with community events, communications, constituency case work, and other tasks as assigned by the Councillor or supervising staff member.

EDUCATION AND EXPERIENCE

Post Secondary School Diploma
One year Office Administration or Business Program
A minimum of 3 years experience in providing administrative services is required. Experience providing support to an elected official is desirable.

CERTIFICATIONS AND LICENCES

A valid Ontario unrestricted “G” class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated.

KNOWLEDGE

• Knowledge of City administrative structure
• Knowledge of City services and policies
• Knowledge of Microsoft Office
• Office systems and procedures

COMPETENCIES, SKILLS AND ABILITIES

• Excellent written and oral communication
• Ability to maintain composure and handle difficult situations
• Attention to detail
• Ability to effectively work independently and within a team
• Energetic, motivated, and a self starter
• Deals effectively with the public, senior management, media and other levels of government effectively and with tact and diplomacy
• Strong ability to multitask and take on a variety of assignments, adjusting priorities as required
• Deals effectively with timelines and deadlines, works well under pressure

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility. 

You are responsible for performing housekeeping duties associated with the maintenance of a clean, comfortable, home-like and safe environment in the Long Term Care Home, with an emphasis on resident safety and engagement, in accordance with the Long Term Care Homes Act, 2007.

EDUCATION AND EXPERIENCE

Completion of Grade 10 

Six months of experience in institutional cleaning

KNOWLEDGE

• Disinfection procedures
• Stripping and refinishing of floors
• Preservation of surfaces
• Shampooing of carpets and upholstery
• The use of housekeeping equipment
• Employee health and safety/WHMIS
• Good understanding of safe body mechanics for lifting and bending
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Work under pressure
• Operate auto scrubber, floor buffer and carpet extractor
• Understand and follow directions
• Identify and report hazards in the workplace
• Organize and prioritize work assignments
• Dependable, reliable and professional
• Flexibility with changes in work assignments
• Work within a team environment
• Cooperative, respectful and courteous with residents, visitors and co-workers
• Physical and mental ability to perform assigned routines
• Ability to either fully squat or kneel
• Ability to stand and walk for prolonged periods
• Capable of lifting and carrying 35 lbs
• Good personal hygiene practices

JOB SUMMARY

Transit Service Planning is responsible for service and operations planning for bus, rail and Para Transpo services (including route planning, bus stop planning, service frequency, scheduling, and bus type assignment), capital and operating budgeting for the department, transit fare policy, performance reporting, development of policies and long-range plans, establishment of service standards and design standards, delivery of the City’s transit priority program, and continuous improvement for departmental operations.

You perform a broad range of activities that support initiatives related to service planning, operations planning, and business planning. You may be required to perform any or all of the following: 

• evaluating transit business and operating strategies;
• planning new transit facilities and services and transit service changes;
• participating in the long-term planning of the transit system;
• participating in the preparation of annual and long-range capital and operating budgets;
• evaluating and reporting on current and future ridership, revenue, and other performance measures;
• conducting functional planning and design of transit facilities and fleet requirements;
• planning and managing research and surveys;
• ensuring that urban planning and development proposals are compatible with transit objectives;
• evaluating capacity and level of service of transit routes; and
• coordinating bus operations with the city’s management of the road network.

You also: research and recommend solutions to issues in your assigned area of responsibility; provide advice and comment to senior management, other Transit staff, and other City and external staff working on issues related to the current and future transit system; prepare and present service information to key stakeholders; respond to enquiries from Transit staff, customers, Councillors, the general public and other stakeholders; and represent the City in public outreach and consultation.  

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in geography, urban planning, engineering, operations research, economics, business administration or related field.

Minimum of 5 years of experience in transit planning or similar experience in a large organization. 

KNOWLEDGE

• Understanding of issues or principles involved in the provision of public transit in Ottawa, such as accessibility issues, local government structure and land-use planning process
• Knowledge of transit planning and scheduling principles
• Knowledge of economic principles
• Understanding of concepts of ridership forecasting, performance evaluation, and return on investment
• Knowledge of concepts of budgeting, monitoring, evaluating, and reporting
• Understanding of survey and data analysis methodologies and modelling techniques
• General knowledge of the City of Ottawa and of corporate and departmental policies and procedures
• Knowledge of legislation, policies, regulations, guidelines and operational procedures relevant to the operational area
• Understanding of computer applications, including statistical analysis software
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
   

COMPETENCIES, SKILLS AND ABILITIES

• Able to work independently with minimum supervision and collaboratively with all staff as part of a team  
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and/or the work of teams and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
• Possess the ability to interpret/analyze/evaluate data and to make decisions and formulate recommendations
• Able to interpret development and construction plans
• Possess computer literacy in MS Office Suite in a Windows environment, including use of the Intra/Internet 
• Able to perform numerical, service and statistical analysis, and work with statistical analysis software and other advanced computer applications or software used in the section 
• Attentive to detail and able to interpret/analyze/evaluate large volumes or quality of data, to make decisions and formulate recommendations
• Possess excellent interpersonal, communication and writing skills 
• Possess strong public relations and presentation abilities
• Possess facilitation and project management skills
• Thorough and attentive to accuracy and detail
• Able to demonstrate sound judgement
• Flexible and adaptable to deal with multiple tasks, shifting priorities and tight deadlines
• Possess interpersonal skills and demonstrate good judgement
• Possess a work record of good attendance and job performance
   

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).

EDUCATION AND EXPERIENCE

Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses

Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Standard nursing practices
• Legislation protecting special needs client, populations
• Client care
• Health and Safety legislation, policies and procedures
• City of Ottawa and Parks & Recreation Policies and Procedures

COMPETENCIES, SKILLS AND ABILITIES

• Specialized technical/medical interventions
• Creative
• Sound judgement
• Leadership skills
• Reliable
• Dependable
• Flexible
• Good Clinical skills