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Client Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. 

In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested.  Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards. 

EDUCATION AND EXPERIENCE

Completion of Grade 12 
Post-secondary education and/or training related to Customer Services is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
  • Customer Service practices and strategies to resolving customer related complaints
  • Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
  • General office equipment
  • Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills
  • Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

 

Client Service Agent

City Of Ottawa
Ottawa
  Customer Service Full-time
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service C...
Learn More
Apr 21st, 2025 at 16:44

Financial Advisor Full-time Job

Scotiabank

Financial Services   Ottawa
Job Details

What your role will be…


Financial Advisor


At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.


What you’ll be doing…

 

Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
  • Educating our customers, providing relevant insights and expert advice
  • Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
  • Nurturing strong, long-standing relationships
  • Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience


What you need to succeed…

 

  • The appetite and drive to build strong customer relationships and deliver excellence customer service
  • The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
  • To uncover and solve for customers’ needs
  • Mutual Funds licence and working towards the CIFP Diploma


What we’re offering…

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
  • A competitive compensation and benefits package
  • An organization committed to making a difference in our communities– for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • You’ll receive clear, transparent criteria to progress in your career.
  • You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise

Financial Advisor

Scotiabank
Ottawa
  Financial Services Full-time
What your role will be… Financial Advisor At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and i...
Learn More
Apr 21st, 2025 at 16:02

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Ottawa
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.


Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Ottawa
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 21st, 2025 at 15:56

Casual Labourer - (Solid Waste) Full-time Job

City Of Ottawa

General Category   Ottawa
Job Details

Requisition ID: 15932 
Department: Public Works Dept. 
Service: Solid Waste Services 
Branch: City Space Waste Operations Branch 
Employment Type: Mutiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $17.566 per hour (2024 rates of pay)
Location: 2799 Swansea Crescent 
City: Ottawa, ON 
Job Category: Labourer Jobs
Application Close: 31/12/2025

JOB SUMMARY

The Public Works and Environmental Services Department is responsible for ensuring the City’s municipal infrastructure is properly operated and maintained, and for overseeing drinking water production and distribution, wastewater collection and treatment, surface water management, and solid waste collection, processing and disposal.

You are responsible for providing complementary maintenance and labour support for Service Areas within Public Works and Environmental Services.

EDUCATION AND EXPERIENCE

Completion of some secondary school (minimum Grade 10)

Up to 1 month of experience.

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assets
Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated is an asset

KNOWLEDGE

  • General knowledge of City Services 
  • Proper lifting techniques
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Operation with the use of hand tools and power tools (jack hammers, tampers, levels, chainsaws push snow blower push mowers and grass trimmers)
  • Establish and maintain a good working relationship with management, other employees, and the general public
  • Must be able to successfully complete a Back-fit Test
  • Possess the physical capability to perform the ongoing duties of the position
  • Work in a variety of weather conditions with exposure to the outdoor elements
  • Ability to communicate with the general public and staff
  • Reliability 
  • Self-motivated 
  • Ability to communicate with tact and diplomacy
  • Physical capacity to perform the duties of the position
  • Displays initiative and willingness to contribute
  • Effective team member
  • Must be able to work different work schedules, including weekends and statutory holidays
  • Work overtime as required

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Casual Labourer - (Solid Waste)

City Of Ottawa
Ottawa
  General Category Full-time
  17.57
Requisition ID: 15932  Department: Public Works Dept.  Service: Solid Waste Services  Branch: City Space Waste Operations Branch  Employment Type: Mutiple Casual Positions Affiliat...
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Apr 18th, 2025 at 15:22

Electrician Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Requisition ID: 17061 
Department: Rec, Cultural & Facility Services Dept. 
Service: Facility Operations Service 
Branch: Facility Operations - Special Branch 
Employment Type: 1 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $39.404- $46.104per hour (2024 rates of pay)
Location: 2799 Swansea Crescent 
City: Ottawa, ON 
Job Category: Maintenance and Trades
Application Close: 

JOB SUMMARY

The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.

You are responsible for maintaining, trouble-shooting, repairing and modifying electrical systems and associated ancillary equipment for all facilities of the City of Ottawa.  You are also responsible for the construction, assembly and installation of new electrical equipment as required for ongoing building operations.

EDUCATION AND EXPERIENCE

Completion of Electrician-Construction and Maintenance apprenticeship program of 9000 hours

Additional post-secondary education in electrical and other trades related areas is an asset

Minimum of 5 years of related experience in the installation and maintenance of a variety of electrical equipment such as switchgear, motors, transformers and controllers following acquisition of the Journeyperson’s Certificate.

More extensive exposure to a variety of electrical installations is an asset

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Electrician-Construction and Maintenance 309A
Current Master Electrician licence with Electrical Safety Authority (ESA)
Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated

KNOWLEDGE

  • Principles of electricity and the methods and techniques for wiring, repairing, inspecting, troubleshooting and maintaining electrical circuitry
  • Preventive maintenance and operation procedures
  • Maintenance and construction methods
  • Electrical/mechanical procedures
  • Ottawa Hydro procedures and protocols for working around high voltage electricity
  • Ontario Hydro Electrical Code
  • Occupational Health and Safety Act and City of Ottawa/departmental health and safety policies and procedures
  • WHMIS
  • Fall Arrest Protection 
  • Asbestos and Asbestos Contained Materials procedures
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

  • Considerable degree of accuracy as hand tools and devices are used requiring a considerable degree of coordination
  • Required to work according to the established standard procedures of the Ontario Electrical Code
  • Ability to give and follow instructions  
  • Latitude for decision making within a general set of guidelines 
  • Deal effectively with multiple demands and conflicting priorities
  • Work and communicate effectively with others
  • Read and interpret engineering plans and documents
  • Ability to prioritize work 
  • Ability to identify problems and develop solutions 
  • Plan, implement, control, complete and inspect projects as assigned with minimum supervision
  • Work well under pressure
  • Prepare written reports
  • Self supervision
  • Supervise employees
  • Display initiative and innovation in solving problems in the field
  • Effective interpersonal skills in order to interact with other supervisors, managers, co-workers and the general public
  • Shows initiative, strong judgment and reliability
  • Required to work in inclement weather
  • Work above normal working heights

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated; A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Electrician

City Of Ottawa
Ottawa
  Maintenance & Repair Full-time
Requisition ID: 17061  Department: Rec, Cultural & Facility Services Dept.  Service: Facility Operations Service  Branch: Facility Operations - Special Branch  Employment Type:...
Learn More
Apr 18th, 2025 at 00:56

Clerk, Administrative and Financial Support Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Requisition ID: 17183 
Department: Office of the City Clerk 
Service: French Language Services & Mun Elections 
Branch: Elections Branch 
Employment Type: 3 Full-time Temporary-Up until December 31st, 2026
Work Hours: 35.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $56,634.76- $66,266.20 annually (2024 rates of pay)
Location: Elect/MFIP1221 "B" Cyrville Road 
City: Ottawa, ON 
Job Category: Administrative and Support Services
Application Close: 30/04/2025

JOB SUMMARY

You are responsible for providing clerical and administrative support to program staff by performing word processing/typing, data entry, and filing activities; compiling and providing information pertaining to program documents and reports; maintaining program inventory; liaising with internal staff, external stakeholders, and members of the public; purchasing goods/services; scheduling meetings; and responding to inquiries and complaints.   

EDUCATION AND EXPERIENCE

Completion of 1 year of post-secondary training in office administration or related field

Minimum of 2 years of related office/administrative experience

KNOWLEDGE

  • General organization and activities of the specific program/unit/branch/department
  • Corporate, departmental and branch policies and procedures
  • Office practices and procedures
  • Corporate Records Management system
  • Corporate computer and software applications such as Windows, Word, Excel, Access, etc.
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
     

COMPETENCIES, SKILLS AND ABILITIES

  • Ability to communicate clearly and concisely to clients, public, peers and supervisors both verbally and in writing
  • Excellent interpersonal skills  
  • Organize, multi-task and prioritize work
  • Work independently with minimal supervision
  • Ability to complete work assignments within deadlines
  • Ability to document/record information 
  • Tact and discretion
  • Awareness of and sensitivity to program specific targets/population needs
  • Initiative and reliability
  • Ability to maintain confidential information

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Clerk, Administrative and Financial Support

City Of Ottawa
Ottawa
  Administrative Jobs Full-time
Requisition ID: 17183  Department: Office of the City Clerk  Service: French Language Services & Mun Elections  Branch: Elections Branch  Employment Type: 3 Full-time Temporary...
Learn More
Apr 18th, 2025 at 00:55

Casual Waste Collection Operator Full-time Job

City Of Ottawa

General Category   Ottawa
Job Details

Requisition ID: 15936 
Department: Public Works Dept. 
Service: Solid Waste Services 
Branch: City Space Waste Operations Branch 
Employment Type: Mutiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $20.767- $24.765per hour (2024 rates of pay)
Location: 2799 Swansea Crescent 
City: Ottawa, ON 
Job Category: Labourer Jobs
Application Close: 31/12/2025

JOB SUMMARY

The Waste Collection unit is responsible for residential waste collection programs and services (including garbage, recycling, organics, and yard and leaf waste) for the two collection zones awarded to the City (currently totalling 114,119 homes). 

You are responsible for operating vehicles and equipment and performing general labour in the collection and disposal of trash, brush, organics, solid waste or recycling materials (blue/black boxes).

EDUCATION AND EXPERIENCE

Completion of Grade 10

The driving of heavy road equipment; knowledge of traffic laws, ordinances and rules; and experience in recycling and refuse collection are assets.
 

CERTIFICATIONS AND LICENCES

Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated

KNOWLEDGE

  • Practices, equipment and vehicles used in waste services
  • Traffic laws, ordinances and rules involved in equipment operation
  • Hazards and safety rules and precautions of operating heavy equipment
  • Knowledge of the roads/streets within the assigned contract zone
  • Proper lifting techniques
  • Refuse collection equipment operations
  • Rules, policies, and procedures relating to refuse collection and safety
  • Possess a keen sense of mechanical and hydraulic functions in order to safely operate equipment used in the performance of daily activities
  • WHMIS, First Aid and CPR
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers
     

COMPETENCIES, SKILLS AND ABILITIES

  • Operation of heavy equipment used for solid waste collection
  • Read and follow route maps, drawings and street signs
  • Understand and follow written and oral instructions 
  • Must be able to complete a Back-fit Test
  • Have the ability to keep detailed, accurate records concerning materials received, processed and disbursed as well as required equipment service records
  • Ability to work independently and unsupervised while on assigned route
  • Work safely without presenting a direct threat to the incumbent or others
  • Establish and maintain a good working relationship with management, other employees, and the general public
  • Ability to communicate with a hostile public when rules may cause them to become upset
  • Possess the physical ability to climb to and from the operator’s position and possess the manual dexterity and coordination to use both hands and feet simultaneously in order to operate a machine
  • Perform heavy manual labour
  • Use a high pressure water hose to clean solid waste equipment
  • Work in a variety of weather conditions with exposure to the outdoor elements
  • Reliability 
  • Self-motivated 
  • Ability to communicate with tact and diplomacy
  • Physical capacity to perform the duties of the position
  • Displays initiative and willingness to contribute
  • Effective team member
  • Must be able to work different work schedules, including weekends and statutory holidays
  • Works overtime as required

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Casual Waste Collection Operator

City Of Ottawa
Ottawa
  General Category Full-time
Requisition ID: 15936  Department: Public Works Dept.  Service: Solid Waste Services  Branch: City Space Waste Operations Branch  Employment Type: Mutiple Casual Positions Affiliat...
Learn More
Apr 18th, 2025 at 00:54

Hygienist, Dental Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 17180 
Department: Ottawa Public Health 
Service: Ottawa Public Health Dept. 
Branch: ComHlth,Wellness&Chro DiseasePrevService 
Employment Type: Up to 3 Full-time Temporary-Up to 6 months
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $38.547- $46.906per hour (2025 rates of pay)
Location: Various Locations (Efforts will be made to assign based on preference)
City: Ottawa, ON 
Job Category: Ottawa Public Health
Application Close: 30/06/2025

 

Applications received will be used to staff current and on-going requirements for up to December 31st, 2025. 

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.

You provide dental public health services as mandated under the Health Protection and Promotion Act and its regulations. You also perform clinical dental hygiene duties for patients at City of Ottawa dental clinics.

EDUCATION AND EXPERIENCE

Completion of 2 year diploma program in Dental Hygiene.

Less than 1 year of experience required, preferably working in a private dental practice or public health environment.

CERTIFICATIONS AND LICENCES

Dental Hygienist registered with the College of Dental Hygienists of Ontario

KNOWLEDGE

  • The theory and practice of dental hygiene
  • Principles of prevention of dental diseases
  • Sterilization techniques
  • Determinants of Health
  • Teaching and motivational techniques
  • Socially funded Dental Programs (Ontario Works, CINOT, Children’s Aid Society, Ontario Disability Support Program, Low Income Dental Plan etc.)

COMPETENCIES, SKILLS AND ABILITIES

  • Perform the legislated duties of a dental hygienist with an acceptable degree of quantity and quality in a safe and effective manner.
  • Maintains records in accordance with policy and procedures.
  • Responds to and refers enquiries appropriately.
  • Deals effectively with various school and community based staff, children and their parents/guardians and dental professionals.
  • Ability to plan yearly screenings and organize schedule.
  • Deals effectively with multicultural groups and individuals
  • Effective interpersonal relationships with public and coworkers
  • Adaptability and flexibility
  • Punctuality and reliability
  • Maturity and good judgement
  • Self motivated and shows initiative
  • Ability to communicate with a multicultural client group
  • Tact discretion, professionalism and enthusiasm

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Hygienist, Dental

City Of Ottawa
Ottawa
  Medical & Healthcare Full-time
Requisition ID: 17180  Department: Ottawa Public Health  Service: Ottawa Public Health Dept.  Branch: ComHlth,Wellness&Chro DiseasePrevService  Employment Type: Up to 3 Full-ti...
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Apr 18th, 2025 at 00:53

Security Guard - Government Site Full-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking a vigilant individual to ensure the safety and security of a high-level government building. Responsibilities include access control, extensive interior and exterior foot patrols, escorting contractors, and performing tasks as outlined in the post orders.

THIS IS THE RIGHT FIT IF YOU:

  • You are a driven and motivated individual.
  • You possess excellent customer service skills.
  • You a mature professional with a strong work ethic.
  • You have outstanding judgment and communication skills.

IDEAL CANDIDATES MUST:

  • Must be eligible to receive an Enhanced Top-Secret Security Clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications.
  • Be a Canadian Citizen
  • Provide verifiable proof of 10 years of Canadian residency, employment, education, and more.
  • Be able to obtain an Ontario Guard License
  • A minimum of 5 to 10 years of experience in any field 
  • Have intermediate computer skills.
  • Have driver’s license with access to a vehicle. 
  • Graduate of a Police Foundation Program
  • Be agreeable and available to work 12-hours rotational overnight, Morning, and Evening shifts including weekends.

WHAT WE OFFER:

  •  7 days of in-person, free Comprehensive License Training
  •  2 days of First Aid & CPR training (if applicable)
  • Full medical benefits package (after 3 months).
  • Pension plan; paid sick days (after first 12 months) and free uniforms.

Security Guard - Government Site

Securitas Canada
Ottawa
  Security & Safety Full-time
We are seeking a vigilant individual to ensure the safety and security of a high-level government building. Responsibilities include access control, extensive interior and exterior...
Learn More
Apr 14th, 2025 at 16:23

Maintenance Helper (Part-time) Part-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Requisition ID: 15897 
Department: Rec, Cultural & Facility Services Dept. 
Service: Facility Operations Service
Employment Type: Multiple Part-time Permanent
Work Hours: Up to 24.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $22.836- $26.727per hour (2024 rates of pay)
Location: Various Locations 
City: Ottawa, ON 
Job Category: Maintenance and Trades
Application Close: 16/05/2025

JOB SUMMARY

The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.

You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends. 

EDUCATION AND EXPERIENCE

Completion of Grade 10

Up to one month of related experience

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assets

KNOWLEDGE

  • General facility cleanliness and safe work practices
  • Cleaning chemicals and disinfectants and safe application/procedures
  • Effective cleaning techniques
  • WHMIS
  • Customer Service principles
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Able to communicate effectively with the general public and staff
  • Able to work effectively in a team environment
  • Good interpersonal and customer service skills
  • Polite and punctual
  • Possess the physical capability to perform the ongoing duties of the position
  • Prepared to work flexible hours including evenings and weekends
  • Presentable to the public

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Maintenance Helper (Part-time)

City Of Ottawa
Ottawa
  Maintenance & Repair Part-time
Requisition ID: 15897  Department: Rec, Cultural & Facility Services Dept.  Service: Facility Operations Service Employment Type: Multiple Part-time Permanent Work Hours: Up to...
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Apr 14th, 2025 at 16:06

Registered Practical Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 15432 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $33.881- $39.647per hour (2024 rates of pay)
Location: Various - 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier Avenue
City: Ottawa, ON 
Job Category: Long term Care
Application Close: 22/05/2025

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

Registered Practical Nurse (RPN) current with College of Nurses of Ontario

KNOWLEDGE

  • Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
  • Infection control guidelines 
  • Medication administration standards 
  • Nursing documentation standards 
  • Principles of verbal and non-verbal communication 
  • Transfer and positioning techniques for persons requiring long term care
  • General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Function as an effective team member
  • Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
  • Administer medications and perform nursing care procedures safely 
  • Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
  • Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
  • Organize and prioritize workload 
  • Maintain confidentiality and its application to resident records 
  • Manage time effectively
  • Strong organization skills
  • Excellent interpersonal & communication skills
  • Tact, initiative, good judgement
  • Reliable, adaptable, patient, discrete, flexible
  • Competence in medication administration
  • Demonstrates respect for resident choice, privacy and confidentiality
  • Adaptable to change
  • Meets the physical demands of the job

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Practical Nurse, LTC

City Of Ottawa
Ottawa
  Medical & Healthcare Full-time
  33.88  -  39.65
Requisition ID: 15432  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CUPE 503 Inside/...
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Apr 14th, 2025 at 16:04

Receptionist/Clerk Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Requisition ID: 16352 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $29.742- $34.797per hour (2024 rates of pay)
Location: Champlain Ctr, Peter D Clark, Carleton Lodge, Garry J Armstong 
City: Ottawa, ON 
Job Category: Long term Care
Application Close: 12/09/2025

JOB SUMMARY

The mandate of the Long Term Care Service is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for providing receptionist service by: answering all incoming calls and inquiries made in person, courteously and efficiently; providing typing service; and ensuring that office accommodation and equipment is properly secured after working hours, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of related experience

KNOWLEDGE

  • Office practices and procedures, including records management
  • Computer software applications MS Word, Excel, Electronic Mail
  • Office equipment (fax, photocopier)
  • Sound knowledge of the branch’s programs and structure combined with good knowledge of the department and general knowledge of the city at large
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Excellent telephone skills
  • Type accurately at 40-60 wpm
  • Use tact, discretion and confidentially, combined with reliability and good judgment
  • Gather and compile statistical information
  • Communicate effectively, both verbally and in writing
     

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Receptionist/Clerk

City Of Ottawa
Ottawa
  Administrative Jobs Full-time
  29.74  -  34.80
Requisition ID: 16352  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CUPE 503 Inside/...
Learn More
Apr 11th, 2025 at 15:12

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