4163 Jobs Found
Software Engineer Full-time Job
IT & Telecoms TorontoJob Details
This team contributes to the overall success of the Global Finance and Risk Technology (GFRT). Ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are following governing regulations, internal policies and procedures.
In this role you will:
- Manage and participate ‘hands-on’ in providing technical specifications and designs, developing detailed work-plans, scheduling technical resources, monitoring progress against plan and developing/maintaining programs according to standards. The incumbent must ensure software, programs and applications developed and/or configured to meet high availability, integrity and reliability requirements.
- Provide technical expertise, guidance, advice and knowledge transfer to all development staff on all aspects of application development for assigned applications or technology. Provide recommendations on departmental standards surrounding systems architecture, application development, systems integration, data modelling, testing, as well as, performing reviews and walkthroughs of all major project deliverables to ensure the quality and completeness of functionality.
- Provide production and user acceptance testing application support to complex technical problems on all assigned applications and technology that serve each business unit by analyzing problems, implementing solutions and developing new procedures surrounding support.
- Implement new systems or enhancements by reviewing programs written by team members, establishing and executing system test procedures, developing implementation plans, developing the required program and system documentation and ensuring all functionality has been delivered as required. The incumbent is also required to provide post implementation support and training to the computer operations staff on the production processing functionality.
- Maintain a good understanding of the Division's business strategies, business policies, financial instruments, risk management and backoffice processing. In addition, the incumbent is required to provide leadership and specialized consultation in defining, planning and maintaining a strategy for the architecture, development and implementation of technology and systems within the Division to provide effective technical consulting and support services to the Division.
- Ensure the department's objectives are met by assisting in recruiting qualified staff, providing input to performance appraisals on time and maintaining up to date knowledge of technology, industry and business practices.
- The incumbent is guided by Bank policy and receives broad direction from the Senior Manager/Director, and general direction from the Project Manager for the projects assigned. The incumbent is expected to function independently to identify opportunities for automation or efficiency, to introduce new technologies and to ensure that the department's objectives are met.
Do you have the skills that will enable you to succeed in this role?
- 5+ years of design and implement highly interactive, scalable APIs
- 3+ year of experience with Office 365 development utilizing PowerApps, Flow, and SharePoint Online.
- Understanding of Microsoft Power Automate, including standard connectors with Power Apps, Dataverse and other associated products.
- 7+ years of experience with Microsoft SQL Server. Expert knowledge of SQL server, SSRS, SSIS.
- Exposure to application development within cloud platforms like Azure/GCP.
- Working experience of building web-based applications, UX design and workflow process.
- Experience with DevOps tools such as Azure DevOps and/or Jenkins.
- Experience with collaboration tools such as JIRA, Bitbucket and Confluence.
- Language fluency in English.
- Undergraduate degree in Computer Science, Computer Engineering or equivalent.
- Candidates with a financial industry background will be preferred.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Software Engineer
Scotiabank
Toronto - 447.03kmIT & Telecoms Full-time
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Field Security Supervisor Full-time Job
Security & Safety MississaugaJob Details
The posting will remain open until filled.
Position Overview:
Wages: $22.50/hr
Location: Greater Toronto Area
Shift: Monday to Friday (1100hrs to 1900hrs)
RESPONSIBILITIES:
- Stand down at sites when required to ensure proper coverage of the site.
- Contact guards to cover shifts and schedule staff when needed in conjunction with the Scheduler and After-Hours support team.
- Perform routine foot patrols both exterior and interior.
- Drive company vehicle to various client sites within the Greater Toronto area.
- Provide direct support to security guards when faced with an emergency, trespasser or breach.
- Maintain company vehicle and reporting any irregularities to management.
- Complete daily reports during and after shift.
QUALIFICATIONS:
- Valid Ontario Security License
- Valid First Aid and CPR Certificate
- G Class Drivers Licence
- 2 years of mobile, site or field security supervisor experience.
- Minimum 1 year of experience managing security guard schedules, including shift planning and coverage adjustments
- Thorough understanding of security protocols and procedures including emergency response.
- Comfortable travelling long distances.
Field Security Supervisor
Securitas Canada
Mississauga - 470.12kmSecurity & Safety Full-time
22.50
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Security Guard Control Room Supervisor | Donnacona EVENING $34/H Full-time Job
Security & Safety QuébecJob Details
Securitas is seeking a Control Room Supervisor for one of our client's data centers. In this strategic role, you will be responsible for monitoring physical security operations, access management, incident response, and reporting related to safety and security. You will also act as the primary point of contact during your shift, supervising local staff and coordinating emergency response.
Supervisory position in the technological security environment
- Permanent full-time position
- EVENING
- Salary: $34/h
- Location: Donnacona
-
Bilingualism (French and English) MANDATORY
-
5 years of residency in Canada REQUIRED
Requirements:
- Valid security guard license (BSP)
- Valid first aid certificate (CPR)
- Minimum 2 years of relevant experience (security, emergency services, armed forces) or equivalent combination of education and experience
- Ability to speak, read and write professionally in French (and English if required)
- Good command of IT tools and security systems
- Knowledge of supervision practices
- Ability to handle multiple tasks simultaneously, even under pressure
- Valid driver's license and reliable transportation
- Availability to work unscheduled overtime
- Ability to follow safety procedures and regulations
Main responsibilities:
- Provide oversight of security operations within the data center
- Supervise camera and access control systems
- Coordinate responses to alerts or incidents
- Maintain records and logs in accordance with standard site procedures
- Review and approve reports completed during the shift
- Ensure all positions are occupied and inform incoming teams of current events
- Identify flaws in the security system and suggest improvements
- Prepare detailed reports and forward them to authorized persons
- Participate in unannounced audits and ensure compliance with internal standards
- Apply and enforce workplace health and safety policies
- Perform other duties as assigned by management
Working conditions and physical requirements:
- Ability to manage stressful situations and intervene calmly
- Ability to sit, stand or move for extended periods (up to 20 km per shift)
- Regular handling of technological surveillance devices
- Ability to carry light safety equipment (up to 2.5 kg)
- Occasionally lift loads of up to 11 kg
- Work in varied weather conditions or in areas requiring protective equipment
- Handling sensitive information with discretion and professionalism
If you are comfortable in an IT environment and have excellent communication, organizational, and leadership skills, this position is for you. Join Securitas and play an active role in the security and performance of our data center in Donnacona.
Security Guard Control Room Supervisor | Donnacona EVENING $34/H
Securitas Canada
Québec - 288.44kmSecurity & Safety Full-time
34
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Customer Experience Specialist Full-time Job
Customer Service LavalJob Details
The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels: phone, email, fax, and web.
How You’ll Help:
• Completing daily customer excel reports.
• Responding professionally to customer related requests via email, chat and phone.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Completing customer pickups.
• Build healthy working relationships with customers to deliver positive customer experiences.
• Communicate in an effective and efficient manner with terminals to assure on time service.
• Conduct conference calls with sales, Supervisor and Customers to discuss any ongoing or current issues.
• Perform effectively in a teamwork environment and collaborate with other members of the TLC department to assure continued support to valued customers.
• Acquire working knowledge of other team members roles, responsibilities, and customers to help cover workload during absences.
• Oversee the traffic flow of assigned high profile customers.
• Proactively manage returns, redirects, and routing approval.
• Enter, Edit and Update Customer Shipping Information in the web portal.
• Provide support with the general Customer Care queue when required.
• Will be required to learn all area’s of the business including commerce and LTL/TL.
Your Skills & Experience:
• Minimum of secondary education, with a preference of post-secondary education in a specialized area.
• Call center/customer service training a strong asset.
• Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry.
• Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests.
• Advanced communication skills, both verbal and written. Bilingual skills in French (verbal and written) a strong asset.
• Excellent computer skills, including MS Office; previous experience with Truck Mate and Sales Force a strong asset.
• Excellent keyboarding skills, both speed and accuracy.
• Strong problem solving skills.
• Ability to deliver unfavorable information in a positive and professional manner.
• French is a strong asset.
• Individual contributor.
• Subject to a criminal background check prior to employment.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Customer Experience Specialist
Day & Ross Inc.
Laval - 53.06kmCustomer Service Full-time
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Administrative Supervisor Full-time Job
Administrative Jobs BramptonJob Details
Schedule: 5pm -2am
The Administrative Supervisor is responsible for overseeing a team of Administrative Coordinators, setting performance objectives, evaluating performances, training and hiring as required. This position is a “hands on” position working on various functions as assigned by the Admin. Manager. In addition, also may have to cover for absences within the Team.
How You’ll Help:
- Assesses and monitors workload on a daily basis, ensuring coverage is available at all times to maintain.
- Areas include, P&D Check-In / CICO, managing of linehaul departures as it relates to the administrative side of closing linehaul manifests and statting trailers properly in TruckMate to ensure timely departures from the terminal.
- Elevated communications to divers/brokers, internal and external Customer Service and liasing with the Dock Operations Team to ensure all facets covered to successfully run the Billing shift.
- Arranges coverage for vacations and other absences to ensure day-to-day deadlines are met.
- Works with and maintains departmental KPI’s as they pertain to Company goals set out and provides feedback to employees consistently. This includes, maintaining staff daily KPI logs to ensure complete by end of week to monitor phone queue reports, refused & undelivered stats, appointment stats, # Sent E-mails, and any additional workload staff may perform daily to add to their day under “other”.
- Works with and supports the Admin. Team to maintain steady and up-to-date workflow.
- Works on administrative projects as required by the Administration Manager / Terminal and Regional Managers.
- Manage/audit reports such as TruckMate, Salesforce, R&U Report, Fineable Appts., Beyond EDD Reports.
- Other related duties as required by Admin. Manager and/or Reg. Admin. Mgr., Terminal Manager or Reg. Ops Mgr.
Your Skills & Experience:
- Minimum of secondary education in the office administration field, with preference of post-secondary education (general stream), or a combination of education and experience.
- 3-5 years experience in the administrative field with responsibility of data entry and interpretation of payroll laws, policies and guidelines preferably in the Transportation industry
- 1-3 years of Supervisory / Leadership experience.
- 3-5 years Previous Transportation or operational experience is preferred. Various roles within transportation and administration is beneficial.
- Strong leadership skills, including the ability to motivate a team in a high pressure, deadline-driving environment.
- Strong communication skills, verbal and written.
- Organized individual with strong/advanced communication and resolution skills.
- Ability to work deadlines in a high transactional environment.
- Excellent Computer skills and accuracy, MS products, AS400, web-based payroll programs.
- Meticulous and detailed-oriented.
- Results focused.
- Ability to work in a team environment.
- Ability to champion business needs in a collaborative manner to colleagues
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Administrative Supervisor
Day & Ross Inc.
Brampton - 473.48kmAdministrative Jobs Full-time
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Licensed HVAC Mechanic (313A & G1) Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 18109
Department: Transit Services Dept.
Service: Transit Bus Oper & Maintenance Service
Branch: Transit Facility Maintenance Branch
Employment Type: 2 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: ATU 279
Salary Information: $36.408- $42.833per hour (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transit Services - OC Transpo; Maintenance and Trades
Application Close: 30/06/2025
JOB SUMMARY
The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.
Reporting to a Plant Supervisor, you are responsible for a full range of installation, testing, trouble-shooting, maintenance and preventive maintenance duties, and for repairing a wide variety of electrical and/or mechanical equipment and installations. These include, but are not limited to HVAC, hydraulic/pneumatic systems, distribution and switching systems, motors, power storage and conditioning systems, fire, lighting, control and building management systems, and low-pressure boilers/general gas fittings used and/or installed in the garage properties and transitway stations.
EDUCATION AND EXPERIENCE
Journeyman’s certificate as a Refrigeration and Air Conditioning Mechanic 313A and completion of Gas Technician G1 Certification.
Minimum of 5 years of experience as a Journeyman related to installing, trouble shooting, maintenance and repair of all types of building energy systems, mechanical, Gas and electrical operating equipment, and bus servicing equipment.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the standard methods, tools, equipment, and materials used in the servicing, maintenance and operations of building mechanical systems
- Relevant guidelines, policies, codes, regulations
- Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
- Safe handling of chemicals, lubricants and other service related materials
- Computer controlled energy systems
- Building control systems operation and programming
- Working knowledge of plumbing, HVAC systems, electronic and pneumatic controls
- Personal computers, with ability to use corporate office software and the Maintenance Management System
- Safe work practices of the trade
- Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team
- Read/interpret blueprints, drawings and sketches to determine specifications and calculate requirements
- Interpret HVAC control schematics and wiring diagrams
- Read, understand and execute oral and written instructions and interpret or prepare work orders
- Plan work and make estimates of materials and time required to perform the work
- Communicate effectively, both orally and in writing
- Possess sound interpersonal skills and ability to relate to the general public and coworkers
- Possess effective interpersonal and communication skills
- Must be able to organize, clean and maintain a safe work area within a public environment
- Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behavior may occur
- Possess skill in using trade hand and power tools and equipment with precision
- Able to operate repair vehicles, scissor lift, forklift, mobile personal lifting devices, and to use ladders. Able to operate emergency generators and welding equipment
- Able to perform electrical, plumbing, welding operations relating to the trade
- Possess analytical skills and be detail oriented
- Possess solid computer skills and the ability to operate within a computerized maintenance management System
- Must be able to organize, clean and maintain a safe work area within a public environment
- Demonstrate a positive attitude, flexibility and adaptability
- Able to relate to Transit customers, co-workers and the general public and to work in a non-confrontational manner
- Possess a work record of good attendance and job performance
- Able to follow all safety rules and regulations
- Possess excellent hand/eye coordination, and manual dexterity to perform precise and detailed work
- Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights and working outdoors year round)
- Provide own hand tools relating to the trade according to provisions of the Collective Agreement
- Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Additional vacancies may occur during the competition process
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Licensed HVAC Mechanic (313A & G1)
City Of Ottawa
Ottawa - 115.78kmMaintenance & Repair Full-time
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Public Service Assistant (InfoService) Part-time Job
Public Service OttawaJob Details
Requisition ID: 16413
Department: Ottawa Public Library
Service: Branch Operations
Branch: Public Services
Employment Type: 1 Temporary Part Time Position (Up to 1 year)
Work Hours: 21 hours per week
Affiliation: CUPE 503 Library
Salary Information: $32.509 - $38.035 per hour (2024 rates of pay)
Location: Nepean Centrepointe Branch, 101 Centrepointe Drive
City: Ottawa, ON
Job Category: Ottawa Public Library
Application Close: 04/07/2025
JOB SUMMARY
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.
You are responsible for: providing information, reference and readers advisory services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; providing circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; performing routine collection maintenance duties; and promoting Library services.
You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
EDUCATION AND EXPERIENCE
Completion of 2-year college diploma in Library and Information Technician Program, or related field
Minimum of 1 year of related experience.
KNOWLEDGE
- Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
- Reference resources in print, microform and electronic formats and of current developments in reference services.
- Electronic database and other bibliographic searching techniques.
- Principles of collection development and maintenance.
- Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
- Library circulation procedures and practices.
- Knowledge of multiple technology platforms (e.g. tablets, phones, e-readers, Android, Apple, Blackberry) as it relates to library offerings
- Methods and techniques of responding to inquiries and resolving patron complaints.
- Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
- General knowledge of library policies and procedures.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Use tact, discretion and confidentiality.
- Excellent verbal communication skills.
- Exercise effective judgement and independent decision-making capabilities.
- To carry out a range of circulation/page activities, including registration, collecting fees, and to respond effectively to a range of library service inquiries and resolve complaints.
- To perform routine clerical tasks.
- Minimum keyboard skills of 25 wpm.
- Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft windows.
- Ability to think quickly.
- Ability to learn on the job and apply learning to new technologies as required.
- Ability to create and design thematic displays.
- Ability to handle and account for cash and to prepare bank deposits.
- Perform multiple tasks concurrently.
- Customer service orientation, including the use of tact, discretion and confidentiality
- Ease of comfort with technology.
- Attention to detail.
- Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
- Flexibility, ability to adjust priorities.
- Ability to work effectively as a team member.
- Strongly committed to quality customer service.
- To perform routine manual tasks and maneuver book carts and lift boxes up to 40 pounds.
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Additional vacancies may occur during the competition process.
- Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Public Service Assistant (InfoService)
City Of Ottawa
Ottawa - 115.78kmPublic Service Part-time
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Client Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15910
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Call Centre Services Branch
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 31/07/2025
*Applications received will be used to staff current and on-going requirements for 12 months
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 115.78kmCustomer Service Full-time
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Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15855
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Counter Services Branch
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 30/06/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
Ottawa - 115.78kmCustomer Service Full-time
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Senior IT Developer Full-time Job
IT & Telecoms TorontoJob Details
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
102,200 - 125000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Company Description:
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.
With more than 6,900 professionals operating out of 32 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Job Description:
The Mass and Core Payment Technology Team is looking for a Senior IT Developer to contribute to the applications build from scratch as well as maintain them.
The Mass and Core Payment team is responsible for
Creating new payment rails like mentioned in #2 and #3 Enhancing current payment rails like Visa Money Transfer, North bound Money Movement, Domestic Account to account, Domestic Bill payments, EFT's, ACH's Enhancing shared services like File transformations app interfacing mailboxes/kafka
The core dev team is in Toronto with support being provided by onshore and Singapore resources.
The ideal candidate would be a self-starting, motivated and high-performing individual who looks forward to being a strong contributor in a dynamic technology organization at a major bank. This complex role is on a team of highly talented technologists delivering solutions to the global markets business, risk managers, as well as other functions within the dealer. The candidate will be required to effectively build upon the intraday platform and collaborate closely with the TDS Data Platform and various valuation data producers.
Role Responsibilities:
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Application development activities. Hands-on experience with Java/Springboot applications.
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Actively contributing code and laying the foundation for technical features that junior developers will be able to build upon.
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Working closely with technology and business stakeholders to gather feedback, shape technical requirements and help maintain an accurate roadmap for your own work.
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Coordinate development efforts across project(s) with senior/junior developers in the team.
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Debug production issues quickly and effectively with an eye towards improving maintainability over the long term.
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Ensure our platforms are reliable, scalable, secure, and extensible.
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Readiness and motivation to work autonomously in a developer capacity on a diverse range of activities (e.g. design, support of technical business solutions)
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Participate in complex applications and systems development, programming.
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Propose solution options.
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Support knowledge management processes and ensure knowledge is codified and managed.
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Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.
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Identify and address any issue that affects the integrity of the application (e.g. cross-capability/release issues).
Qualifications and Skills:
Must Have Skills:
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7+ years development and End to End design experience (J2EE, Java 8)
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7+ frameworks like Spring, Spring MVC, Spring boot, Spring Security (OAuth, LDAP)
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3+ years RESTful API
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3+ years database knowledge preferred oracle
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Hands- on experience with development tools and frameworks such as Maven, Jenkins, Gradle, Git, and Nexus.
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1+ years building kafka based application (Kstream/producer-consumer)/MQ
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Strong knowledge of core Java
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Experience working on Banking Domain Projects
Good to Have:
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Building/Worked on File Processing applications.
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Agile/Waterfall and SDLC/PMLC processes
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Hands- on experience of SSO, MFA, PingFed, OIDC, OAuth, API gateway
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Continuous Integration and Test-Driven Methodologies
Education
- BS/BA degree in Computer Science, Engineering, Mathematics or equivalent work experience.
Additional Information:
Join in on what others in TDS Technology are doing:
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Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
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Learn voraciously, stretch your thinking, share your knowledge and educate others.
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Communicate and collaborate with both technical and non-technical professionals.
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Cultivate winning relationships by building trust with business and technology partners.
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Share our commitment to productivity, effectiveness and operational efficiency
#LI-Tech
Senior IT Developer
TD
Toronto - 447.03kmIT & Telecoms Full-time
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CLIENT SUPPORT COORDINATOR Full-time Job
Customer Service QuébecJob Details
As a Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.
The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.
CHALLENGES TO BE MET
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Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases
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Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices
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Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done
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Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support
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Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system
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Support account managers to help them reach business development targets
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Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center.
WHAT WE ARE LOOKING FOR
-
Bachelor degree in Business Administration, College diploma in accounting o
-
Between 1 to 3 years experience in a similar role
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The ability to analyze and interpret financial statements is considered an asset
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Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues
-
Strong organizational skills and ability to prioritize and deal with various situations at all times
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Ability to work independently and meet tight deadlines
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Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team
-
Working knowledge of MS Office (Word, Excel, Outlook )
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Excellent writing and speaking skills in French and English is an asset.
CLIENT SUPPORT COORDINATOR
EspaceProprio
Québec - 288.44kmCustomer Service Full-time
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ADMINISTRATIVE ASSISTANT Full-time Job
Administrative Jobs MontréalJob Details
We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a rigorous person with excellent coordination skills, including complex travel planning, and the ability to provide day-to-day administrative support in a bilingual and dynamic environment.
CHALLENGES TO BE MET
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Coordinate travel logistics (domestic and international): flights, accommodations, itineraries, expense reports.
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Manage calendars, organize meetings in different time zones, and prepare briefing documents.
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Support the preparation of presentations, reports and communications for internal and external audiences.
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Liaise with internal teams and external stakeholders to ensure smooth coordination.
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Process invoices, purchase orders and expense reports in accordance with internal policies.
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Provide ad hoc support to the Executive Assistant as required.
WHAT WE ARE LOOKING FOR
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Diploma of Collegial Studies (DEP or DEC) in office automation technology or related field.
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Minimum of 3 years of relevant experience in administrative support, ideally in a corporate or public affairs context.
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Demonstrated experience in managing complex travel and executive agendas.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Excellent organizational, time management and prioritization skills.
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Excellent oral and written communication skills in French and English.
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Discretion, diplomacy and professionalism.
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Ability to work independently and adapt to changing priorities.
#INDHP
ADMINISTRATIVE ASSISTANT
BDC
Montréal - 56.14kmAdministrative Jobs Full-time
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