All jobs within 200 km around Les Coteaux

Concretely , what do your days look like ?   

• Handle incoming and outgoing calls and emails to ensure effective communication with our customers;

• Actively listen to clients in order to clearly identify their housing needs ; 

• Present and promote the services offered; 

• Direct clients to the resources most appropriate to their situation ; 

• Ensure the updating of our clients ' files by carrying out various administrative tasks; 

• Represent the company at one-off events ;  

• Offer a dynamic, personalized and caring experience to our customers ; 

• Contribute to the continuous improvement of internal services and procedures. 

What do you need to be a customer service advisor ? 

• Have more than one year of relevant experience in customer service; 

• Have experience in a call center (an asset); 

• Have an advanced level of spoken English or perfect bilingualism in order to serve a wider clientele (an asset);  

• Demonstrate  a sincere passion for customer service and a keen interest in the real estate field;

• Demonstrate  agility in a constantly changing environment;

• Organize  your work independently while collaborating effectively with the team;

• Learn  quickly, explore new approaches with curiosity and navigate easily with several computer tools;

• Be open to working occasional Saturdays, as needed;

• Communicate  clearly, kindly and professionally;

• Actively participate  in the continuous improvement of services and processes;

• The ability to travel to the Charny, Laval, or Montreal office. (Details about our hybrid work model will be presented to you during the recruitment process.)

Benefits that make a real difference 

• An hourly wage based on your experience starting at $ 20.90

• The possibility of receiving the bilingualism bonus ($1) and the evening and weekend bonus ($2);

• A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account; 

• A bonus system to highlight and reward your work; 

• A generous vacation policy;  

• 5 days of paid floating leave upon starting your job ;

• Access to an employee and family assistance program (EFAP);   

• A telemedicine service;   

• An annual allowance of $200 for your sports and cultural activities;  

• A day of paid leave when you move and for volunteering;  

• Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost. 

And we don't stop there, because we really care about you: 

• An integration process to quickly familiarize you with your work environment and our services ; 

• A work environment that prioritizes both your professional development and your personal growth ; 

• A social club that ensures your daily life with us is pleasant and stimulating; 

• Collaborative teamwork where your wildest ideas are welcomed and even encouraged. 

About This Opportunity

Reporting into the Senior Manager, QHSE, the Health, Safety & Environment (HSE) Manager is responsible for the development, organization, deployment, administration and monitoring of all Health and Safety programs within Distribution, Warehouse, Sales, and Merchandising. The role will focus strategically on prevention and applying policies to establish a culture of health and safety within Route to Market activities.

This will involve regularly visiting facilities and off site markets to assess, to observe, provide mentorship, and assess level of HSE culture. The role will ensure thorough implementation and execution of HSE related programs and processes, as well as ensure that all HSE programs comply with company and regulatory requirements within an assigned region. The role will also conduct assessments to identify potential hazards or impacts and establish controls to mitigate risks and maintain records, investigate accidents and injuries, and prepare appropriate reports.

Responsibilities

HSE Culture

• Proactive Safety Programs: Lead and support safety initiatives at Coke Canada facilities and offsite locations.
• Ergonomics Program: Manage training, metrics, observations, and maintenance for your region.
• Engagement & Communication: Collaborate with Joint Health and Safety Committees, lead focus groups, and deliver regular updates to senior management.

HSE Compliance

• Incident Management: Support investigations, reporting, and follow-up on action plans.
• Regulatory Liaison: Act as the point of contact for government and regulatory bodies.
• Risk & Hygiene Monitoring: Conduct risk assessments and evaluate industrial hygiene data, proposing corrective actions.

HSE Management System

• Training & Standards: Develop and implement HSE training and ensure consistent application of standards.
• Audits & Corrective Actions: Perform audits and support timely implementation of corrective measures.
• Program Leadership: Lead provincial rebate programs and support system-wide HSE initiatives.

Qualifications

• Bachelor’s degree or equivalent required; a diploma or degree in a safety-related field is preferred.
• Minimum of 3 years of HSE experience and 3 years in a management role.
• CRSP designation is considered an asset.
• Experience in warehouse, distribution, and fleet environments across multiple locations is an advantage.
• Fluency in both French and English is required.
• Wllingness and ability to travel 30–40% across the assigned region.
• Proven ability to act as a change agent, driving cultural transformation through collaboration and influence.
• Strong organizational and time management skills.
• Excellent communication and presentation abilities, with the capacity to engage all levels of the organization.
• Customer-focused mindset with strong relationship-building skills across functions and stakeholders.

JOB SUMMARY

The Communications Branch of the Paramedic Service is responsible for optimization of CACC services, paramedic system improvements and associated quality improvement programs, effective and efficient paramedic deployment, and public reporting.

You are responsible for providing optimum emergency medical call taking and dispatching services for the Eastern Ontario Catchment Area in accordance with Provincial legislation and City of Ottawa policies. You provide quality and accessible dispatching services in response to the needs of the client/patient.  Service is provided in the most efficient and effective manner possible.

Under direct supervision, you receive and assess calls for medical assistance, provide medical pre-arrival instructions to callers, and deploy emergency vehicles and paramedics to obtain maximum coverage and efficiency. Calls received include, but are not limited to: emergency/distress calls, request for medical service, general information, general inquiry and complaint calls.  Dispatch duties include assigning the most appropriate ambulance/resource (i.e. air ambulance, bike team, marine and tactical teams) to respond to the location of the emergency and providing the ambulance crews with all pertinent information.

EDUCATION AND EXPERIENCE

One year of post-secondary education in Emergency Communications, Public Safety or Health Care.

Minimum of 4 years of experience in a customer service field (face-to-face or telephone).
 

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Superior understanding of the concepts and procedures of medical oriented dispatch and pre-arrival instruction to callers in emergency situations.  
• Working knowledge of aircraft operations (e.g. safety aspects to provide pre-arrival instructions to callers, of response time to effectively schedule ambulance rendezvous, of specialized equipment such as incubators).
• Thorough knowledge of medical and technical terminology and all aspects of ambulance operations.
• Working knowledge of appropriate sections of the Ambulance Act, Mental Health Act, Coroners Act, C.A.C.C. Manual of Practice, Dispatch Priority Card Index, and A.S.5-D Manual.
• Superior knowledge of streets, roadways, communities and transportation systems.
• Ability to interpret various plans and maps.
• Working knowledge in policies and procedures of Emergency Medical Services
• Working knowledge of current methods, techniques, and theories used in pre-hospital care at the Basic and Advanced Life Support levels and ability to apply them competently.
• Working knowledge of the operation and maintenance requirements of the various types of equipment and vehicles used by Ottawa Paramedic Service.
• Working knowledge in utilizing corporate software used in the Ottawa Paramedic Service Communications, including but not limited to radio, telephone and computer systems i.e. CAD, Outlook, Word, Internet and any technological upgrades.
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Deal with constant emergency, high stress situations over the telephone;
• Communicate effectively and tactfully both orally and in writing; 
• Make sound, independent decisions and exercise discretion in decision making, during emergency, distress, difficult or stressful situations and, be accountable for such decisions;
• Perform multi-tasks;
• Read, interpret, understand and explain policies and procedures including Ottawa Paramedic Service protocols;
• Superior data entry, typing and keyboard skills;
• Strong memory recall;
• Effective organization skills;
• Ability to use and operate basic office and telecommunications equipment including fax machines photocopiers, computer, printer and email;
• Establish and maintain effective working relationships with Ottawa Paramedic Service staff and members of allied emergency services
• Strong interpersonal and communication skills combined with excellent customer service skills
• Professional, polite and patient telephone and radio demeanor
• Must be able to meet deadlines
• Flexibility and adaptability
• Strong service attitude
• Ability to work effectively in a team environment
• Good attendance record
• Punctual, reliable and dependable
• Ability to work effectively within a 24/7 shift operation.

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
• Infection control guidelines 
• Medication administration standards 
• Nursing documentation standards 
• Principles of verbal and non-verbal communication 
• Transfer and positioning techniques for persons requiring long term care
• General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Function as an effective team member
• Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
• Administer medications and perform nursing care procedures safely 
• Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
• Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
• Organize and prioritize workload 
• Maintain confidentiality and its application to resident records 
• Manage time effectively
• Strong organization skills
• Excellent interpersonal & communication skills
• Tact, initiative, good judgement
• Reliable, adaptable, patient, discrete, flexible
• Competence in medication administration
• Demonstrates respect for resident choice, privacy and confidentiality
• Adaptable to change
• Meets the physical demands of the job

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.

You provide dental public health services as mandated under the Health Protection and Promotion Act and its regulations. You also perform clinical dental hygiene duties for patients at City of Ottawa dental clinics.

EDUCATION AND EXPERIENCE

Completion of 2 year diploma program in Dental Hygiene.

Less than 1 year of experience required, preferably working in a private dental practice or public health environment.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• The theory and practice of dental hygiene
• Principles of prevention of dental diseases
• Sterilization techniques
• Determinants of Health
• Teaching and motivational techniques
• Socially funded Dental Programs (Ontario Works, CINOT, Children’s Aid Society, Ontario Disability Support Program, Low Income Dental Plan etc.)

COMPETENCIES, SKILLS AND ABILITIES

• Perform the legislated duties of a dental hygienist with an acceptable degree of quantity and quality in a safe and effective manner.
• Maintains records in accordance with policy and procedures.
• Responds to and refers enquiries appropriately.
• Deals effectively with various school and community based staff, children and their parents/guardians and dental professionals.
• Ability to plan yearly screenings and organize schedule.
• Deals effectively with multicultural groups and individuals
• Effective interpersonal relationships with public and coworkers
• Adaptability and flexibility
• Punctuality and reliability
• Maturity and good judgement
• Self motivated and shows initiative
• Ability to communicate with a multicultural client group
• Tact discretion, professionalism and enthusiasm

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.
 
You:

• provide dental services to the community by performing all phases of general dentistry, including diagnostic, preventive, restorative, oral surgery, periodontics, prosthodontics, endodontics and minor orthodontics in accordance with the rules and regulations for standards of care set forth by the Royal College of Dental Surgeons of Ontario (RCDSO);
• provide the above dental services in a time efficient manner while maintaining quality of service;
• supervise the day-to-day administration of the dental clinic operations and dental clinic staff in accordance with Ottawa Public Health (OPH) policies and procedures;
• participate in clinic staff assignments and responsibilities; 
• collaborate with other health care providers as required to provide necessary dental care;
• provide referral of patients to other health care providers as required;
• actively engage patients/parents to improve oral health habits and enable them to achieve optimal oral health;
• maintain adequate patient records and documentation of patient care in accordance with standards set forth by the RCDSO and OPH policies and procedures; and
• collect, use and disclose any and all patient information only as necessary for the provision of services under this Agreement and comply with the privacy requirements of the Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A.
   

EDUCATION AND EXPERIENCE

Doctor of Dental Surgery

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Up-to-date knowledge and ability to provide emergency medical care to patients receiving dental services at the OPH dental clinic; 
• Up-to-date knowledge of the Royal College of Dental Surgeons of Ontario’s standards of practice, guidelines, practice advisories and other publications;
• Up-to-date knowledge of current issues and technical advances in the field of dentistry;
• Thorough knowledge of all dental benefit programs administered by the OPH Dental Health Program;
• Be familiar with all policies and procedures as outlined in the OPH Dental Health Program manual;  
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the workplace, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
   

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies 
The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are: 
 

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City 
• Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction 
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders 
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization 
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly 
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results 
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients) 
   

This job posting includes screening questions. Please answer the following questions when applying:

• Do you have previous experience in this field of employment?