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Contributes to the overall success of the IB Retail and Small Business Collections in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will: 

•    Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

•    Accountable for supporting data development, coding, analysis, design, and implementation activities including: 
•    Design, develop, test, deploy, maintain, and improve current data models and automated tasks for different countries and line of business. 
•    Collaborate with Business partners, business lines to document and developing of collections operations and senior management reporting. 
•    Work/hands-on experience in building complex  SQL Queries using MS SQL , ETLs, data partition, data indexes, end-to-end data connections. 
•    Monitor, troubleshoot, research data solutions to complex problems in existing data pipelines using SQL and/or SSIS.
•    Collaborate with Solution Architect, Business Analyst, database administrators to influence data-driven decisions and institute new processes.
•    Support to enhance the design and development of existing database architecture for information system projects.
•    Design, construct, modify, integrate, implement, and test data models and data sources.
•    Understand current ETL processes, data models, production jobs and documentation.
•    Support to extract data from various sources, integrate in existing databases to further feed to reports for data analysis.
•    Create complex stored procedures and optimize existing ones using SQL Scripts.
•    Coordinate with fellow data practitioners in the team.
•    Collect and document data requirements.
•    Collaborate with data team members to automate and optimize data services. 
•    Able to develop tabular and multidimensional models that are compatible with warehouse standards. 
•    Able to properly understand the business requirements and develop data models accordingly by taking care of the resources. 
•    Relationship management with internal and external stakeholders to ensure all data processes meet business needs.  
•    Collaborate with development team to map and integrate data sources in existing data models. 
•    Write and complement current technical, data, modelling documentation that will allow to improve the contents follow-up and the evolution of the data models and analytics. 
•    Understand and leverage tools and methods to provide solutions to questions from the business. 
•    Innovate and optimize data flows, data models, current processes and integrate new data sources and new tools following best practices and development. 
•    Write process documentation and complement current technical documentation that will allow to improve the contents follow-up and the evolution of the data models, data insights and systems.

•    Demonstrated ownership for their personal development.

•    Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

•    Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct. 

•    Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team. 

Dimensions

•    Collections data analysis, integration and data management for Caribbean, Colombia, Mexico, Peru, Chile, Costa Rica, Panama
•    7+ systems / applications / Platforms (SCS, Dialer, Work Force Management, QA applications, data lake, core system data warehouse, portfolio, payments, Local country inputs among others); 
•    IST/UAT/PROD infrastructure and environments, 20+ databases and 25+ data schemas in scope
•    Collection and Recoveries Policies 
•    Total Outstanding for countries in scope approx. CAD$80B, Reportable Delinquency approx. CAD$5B, Cash Collected for International Banking CAD$4B/year

Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:  
•    Bachelor’s and/or master’s degree in computer science, Information Technology, Engineering or a related field is preferred. 
•    Proficient in Visual Studio, SQL 2017/2019 and/or up, proficient in SSIS, SSRS, SSAS, PL/SQL, T-SQL queries, stored procedures, functions, cursors, user defined functions, triggers, index, view, SQL data warehouse, Power Shell. Required 5+ years’ experience.
•    Strong performance analysis and data structure optimization and the ability to troubleshoot queries, suggest indexes or design modifications, and help to incorporate best practices of database design.
•    Experience and strong knowledge in writing complex SQL statements, Phyton, DAX
•    Knowledge in creating batch files, scheduling jobs.
•    Experience with Big data, Hadoop, Microsoft Azure and/or GCP.
•    Experience in Online Transactional Processing (OLTP) databases and Online Analytical Processing (OLAP) databases.
•    Experience with designs and implementation of ETL (Extract, transform, load) components to 
•    Strong problem solving, learning agility, and logical thinking skills.
•    Excellent written, verbal communication and interpersonal skills in both English and Spanish
•    Writing skills in documenting user requirements and liaise well with counterparts or divisions to address the matter at hand.
•    Business acumen and organizational awareness
•    Knowledge in Power BI
                            
Working Conditions

•    Work in a standard office-based environment; non-standard hours are a common occurrence.  
I have reviewed and understand the key accountabilities of my role.

Overview

Overview

Overview

QUALIFICATIONS:

• Must have vast knowledge of the ISO/TS 16949, ISO 14001 and OHSAS 18001 Standard Requirements

• Must have an auditing background

• Must be able to work in a computerized environment - Word, Excel

• Minimum five years experience in a quality or manufacturing environment.

• Ability to interpret blueprints and Geometric Dimensioning and Tolerancing. Knowledge and experience in gauging methods, gauge selection, calibration, and MSA. Understand testing and inspection requirements.

• Speak with managers and supervisors to explain progress of jobs and to obtain instructions and tasks. Teach employees and less experienced workers to perform inspection tasks  Organize and lead meetings with employees

• Review priorities and diverse skills of workers to ensure job tasks are assigned to appropriate workers.

• Develop work schedules for quality personnel. Develop and monitor detailed test plans, gauge plans, quality procedures and inspection requirements.

• Ability to work independently to provide professional guidance and oversight to inspection tasks and projects. Assume a wide variety of roles to coordinate job tasks with those of junior workers, co-workers and subcontractors. Work according to company mandates for communication, meetings and projects.

• Functional knowledge of SPC, ISO9000 / TS16949 / ISO14001. CMM Programming experience. Ability to operate and troubleshoot machines and equipment. Ability to use basic computer applications and software such as Microsoft Word, Excel and Outlook.

• Ability to continuously learn to keep up with new technologies, new products, new information and regulatory changes within industry. Participate in seminars, courses, and other learning opportunities through the organization.

RESPONSIBILITIES:

• Manage all phases of the Quality and Environmental Management Systems audit program, including the planning, scheduling, preparing, auditing, reporting and follow up to closure to ensure compliance and effectiveness of the programs.

• Organizing documentation review for the POC on a regular basis.

• Assist in co-coordinating third part audits (registrars) and assist in Customer and/or Suppliers second part audits

• Assist in identifying strengths, weaknesses and training requirements of all personnel as related to the effective implementation and operation of these systems.

• Promote and educate all personnel in the understanding key indicator performance measurable and areas requiring improvement

• Co-ordinate with appropriate personal any related TS 16949/ISO 14001/QS9000 training (eg., Internal Auditor Training, Procedural Training) on a 3 shift basis.

• Conduct training of Basic Gauging and SPC with new employees or as required

• Report on outstanding corrective actions and facilitate problem solving activities as requested.

• Lead/monitor and co-ordinate layered audits, the QSB system and prepare monthly report for POC

• Monitor Customer Websites and provide status reports

• Update and distribute documentation as required.

• Assist when required with documentation activities.

• Solicit input from supervision on training needs and help to identify factors in the work place that can identify a training need.

• Participate in the Certification of Manufacturing Operators.

 What Linamar Has To Offer

Inclusive Culture: Join a team that celebrates diversity and encourages collaboration. Our inclusive culture ensures that every voice is heard and respected.

Social Committee: Be a part of our exciting social committee that organizes regular activities and celebrations. From team-building events to seasonal festivities, there's always something to look forward to.

Local Vendor and Supplier Discounts: Enjoy exclusive discounts from local vendors and suppliers. We believe in supporting our community and providing extra perks to our employees.

Competitive Compensation: We recognize the hard work and dedication of our team members. That's why we offer competitive compensation packages that reflect your skills and contributions.

Comprehensive Benefits: Your well-being is important to us. We offer a comprehensive benefits package that includes health insurance, retirement plans, and more.

Career Growth Opportunities: We are committed to the growth and development of our employees. We provide ongoing training and advancement opportunities to help you reach your full potential.

Positive Work Environment: We foster a positive and inclusive work environment where everyone is valued and respected. We believe in teamwork, collaboration, and celebrating our successes together.

Cutting-Edge Technology: Linamar is at the forefront of technological advancements in our industry. Join us and you will have the unique opportunity to master both time-tested machinery and the latest in state-of-the-art equipment through our comprehensive maintenance programs.

Working on the line you will machine parts and perform quality checks in a timely manner. These positions require shift work and the ability to work overtime.
 
Powering Vehicles, Motion, Work, and Lives since 1966.

About Linamar

Linamar Corporation is a Canadian global manufacturing company, offering stability and advancement opportunities.

We Offer
 

• Comprehensive Benefits and Pension Packages
• Career Advancement & Training Opportunities
• Shift Premiums & Production Bonus
• Personal Protective Equipment Allowance

Requirements
 

• Previous Manufacturing experience is an asset
• Ability to work all rotating shifts
• Ability to work overtime as required
• Must be willing to learn
• Work independently and as part of a team
• Must be 16 years of age to work on the shop floor

Why Linamar
 
 

• Opportunities to grow your career
• Community based outreach supporting both local and global initiatives and charities
• Social committees and sports teams
• Discounts for local vendors and events, including auto supplier discounts

The Janitor position is responsible for cleaning and maintaining the interior and exterior of buildings, facilities and their surrounding grounds. Additional responsibilities include removal of waste and recycling containers and maintain sanitary conditions to ensure safety and cleanliness.

Performance Expectations

· Run floor scrubber.

· Empty garbage and recycling bins.

· Vacuum, sweep, and mop all areas indicated on housekeeping plan.

· Wash or scrub designated areas as required.

· Maintain outside company property.

· Work in conjunction with maintenance personnel as needed.

· Calculate cost of supplies by multiplying unit prices by quantities and totaling them.

Credentials

· High School Diploma or equivalent general election.

· Previous cleaning or janitorial experience considered an asset.

· Able to interact with clients to provide and receive job-related information, assess cleaning situations and discuss costs.

· Ability to read and understand Workplace Hazardous Materials Information System (WHMIS) labels on products to understand applicable safety cautions.

Desired Characteristics

· Ability to handle complaints and respond to emergency situations.

· Ability to work independently, but coordinate work schedules with others.

What Linamar Has To Offer

· Opportunities for career advancement.

· Community based outreach supporting both local and global initiatives and charities.

· Social committees and sports teams.

· Discounts for local vendors and events, including auto supplier discounts.

355 Massey Road, Guelph, Ontario, N1K 1B2, CA

What You'll Be Doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center. You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Customer Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. To help deliver a great client experience, you may work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How You'll Succeed

• Client Engagement – Help clients manage their accounts and products. Focus on each client experience and make every interaction meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem Solving -Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to build a better solution together.
• Leveraging Technology -Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, assisting them to better manage their banking needs.

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-06-05

Job Location

Edmonton-Oliver Square

Employment Type

Temporary (Fixed Term)

Weekly Hours

20

Skills

Accountability, Client Service, Communication, Customer Engagement, Customer Experience (CX), Problem Solving, Teamwork

The Truckload Specialist is responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders.

How You'll Help:

• Maintain a healthy working relationship with assigned client base
• Communicate with the terminals to ensure continued on-time service
• Build customer trips in our Truck Mate system
• Schedule delivery appointments to increase “load & go”/direct delivery system
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments
• Oversee truckload traffic flow for customers shipping full loads
• Complete daily tracking reports
• Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
• An equivalent combination of education and experience may also be considered
• Previous customer service experience in the transportation industry is a strong asset.
• Advanced communication skills – both verbal and written
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software. Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry
• Demonstrated customer service skills
• Strong conflict resolution skills
• Ability to manage deadlines and work independently in a fast paced, high transactional environment
• Analytical with strong problem solving skills
• Bilingual in English and French is considered an asset

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

As an Operations Manager, you will be responsible for overseeing all terminal based Pickups and Deliveries, equipment management and team development. Developing an engaged and motivated team is critical to the success of this role. A motivated, administrative professional with an emphasis on being customer, solution and process improvement focused will be key elements to your success. Building a solid relationship with the brokers with an understanding of the working contracts will be important to having a high success rate with the customers and general satisfaction of the brokers.

You will be a key manager in the terminal and have an important role in the overall success of the operations and will need to work with the other managers as a unified team to accomplish a high satisfaction rate with the customers while maintaining cost. Safety with both brokers and your team will be part of your everyday discussions and you will help maintain the culture of safety first   

How You’ll Help: 

• Lead and manage a fast paced and high volume LTL dock operation though a team of supervisors, lead hands, and front line employees.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. 
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Recognize problems and work with others towards a practical and speedy resolution.
• Backfill the Operations Supervisors at the facilities for vacation, personal emergencies etc.
• Responsible for vendor management for the facilities (repairs, snow removal, janitorial) as well as driver interaction such as broker pay resolution, contract renewals etc.
• Other related duties as may be required. 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Experience in dealing with brokers or Owner / Operators
• Demonstrated experience in managing and motivating people
• Experience and knowledge of LTL Pick up dispatching and deliveries 
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, AS400, web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • Strong sense of urgency and ownership of deliverables 
  • Understanding contracts and budgets
  • Must have a current forklift certification as well as all other safety training
    
    If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

13050-156th street, Edmonton, AB, T5V 1E9, CA

Available Shifts:

• 2-6pm Monday - Friday

At Day & Ross, our dock team is an important part of our business. As a Dock Worker, you’ll help us handle inbound and outbound customer freight and protect it from damage. You'll also help us keep a safe and clean work environment on the dock.

How You’ll Help: 

• Handle big and bulky freight on the dock, both on and off a forklift.
• Follow TDG, WHMIS, and company policies, as well as any customer requirements.
• Pay attention to the details. Receive and ship freight accurately and efficiently.
• Other duties as required.

Your Skills & Experience: 

• High school diploma or GED
• Previous transportation or dock experience is preferred
• Willingness and ability to lift up to 75 lbs. 
• Ability to work efficiently with little to no supervision 
• Ability to use computers/softwares

Perks & Benefits:

• A company-matched pension plan
• Benefits and extended health care, including medical and dental
• Career growth opportunities
• Safety-focused workplace

This role includes physical labour (bending, crouching, etc.), loud machines, and operating a forklift in a busy area.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.