9730 Jobs Found
Facilities Maintenance Person Full-time Job
Maintenance & Repair SaskatoonJob Details
Division: Utilities and Environment
Department: Facilities Management
Term: 1 Permanent Full Time position available.
Closing Date: 06/26/2025
Labour Group: CUPE 59
Posting: 4360
Job Summary
Duties & Responsibilities
- Inspects, maintains and repairs recreational equipment and furnishings at various sites around the city.
- Operates a variety of vehicles including a tractor with front-end loader, a forklift, snow-clearing equipment, and a tandem-axle truck.
- Constructs, installs, replaces and repairs various types of fencing, concrete and masonry blocks, etc.
- Performs preventative maintenance of buildings, structures, equipment, etc., in accordance with predetermined maintenance schedules.
- Assists trades and other maintenance staff with a variety of maintenance and construction projects.
- Transports the showmobile and community stage and oversees set-up at various sites around the city.
- Delivers and installs miscellaneous equipment to various sites around the city.
- Directs and trains staff assigned to assist in the set-up and maintenance of equipment and facilities.
- Works with other staff to ensure all work meets applicable Provincial and Federal code standards.
- Ensures adherence to established safety procedures, including the use of appropriate protective equipment.
- Prepares purchase orders and maintains event schedules and computer records.
- Performs other related duties as assigned.
Qualifications
Education, Training and Experience Requirements
- Grade 12 education.
- Three years’ experience operating specified equipment.
- Possession of, or ability to obtain, Certified Playground Inspector certification from CPRA.
- Possession of, or ability to obtain, Back Flow Prevention certification.
- Possession of a valid first aid certificate.
- Possession of a valid Saskatchewan Class 1A Driver’s Licence.
- Current driver’s abstract from SGI demonstrating a safe driving record.
Knowledge, Abilities and Skills
- Knowledge of the safe operation and maintenance of basic power tools and large equipment.
- Ability to operate a forklift, truck, and front-end loader.
- Ability to provide guidance and direction to staff.
- Ability to work with minimal supervision.
- Ability to communicate courteously and tactfully with the public and civic employees.
- Physical ability to perform the assigned duties, including working outdoors in varying weather conditions.
Additional Requirements
Evening and weekend work may be involved.
Weekly Hours: 40
Salary Range: $27.44 to $30.25 CAD per hour (2025 rates)
Facilities Maintenance Person
City Of Saskatoon
SaskatoonMaintenance & Repair Full-time
27.44 - 30.25
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Maintenanceperson Full-time Job
Maintenance & Repair SaskatoonJob Details
Division: Community Services
Department: Recreation and Community Development
Term: 1 Seasonal Part Time position available.
Closing Date: 06/30/2025
Labour Group: CUPE 59
Posting: 4371
Job Summary
Duties & Responsibilities
- Ensures that facilities and equipment maintenance and repair are secured through existing Corporate procedures.
- Coordinates the acquisition and allocation of materials, manpower and services, and the progress of assigned projects.
- Performs and coordinates general repair work, including equipment maintenance, and various trades.
- Supervises caretaking and labouring staff including selection, training, scheduling and evaluation.
- Recommends improvements to the facility and related policies, procedures and standards.
- Prepares sketches, reports, estimates and project proposals; monitors assigned capital-funding projects.
- Ensures the security of the facility by controlling the issuing of keys, and maintaining assigned inventories.
- Ensures the maintenance of the operation of the fishpond, including stocking, aeration and water level and quality.
- Performs other related duties as assigned.
Qualifications
Education, Training, and Experience Requirements
- Grade 12 education.
- Three years' progressively responsible facility maintenance experience, including welding, carpentry and supervisory experience, preferably in a zoo or park.
- Possession of a valid Fireman's Certificate.
Knowledge, Abilities, and Skills
- Knowledge of the techniques, equipment and materials used in building maintenance.
- Knowledge of the work of various trades.
- Ability to allocate resources to a variety of projects.
- Ability to operate, maintain and repair a variety of equipment.
- Ability to establish and maintain effective working relationships.
- Ability to communicate effectively orally and in writing.
- Ability to supervise subordinate staff.
- Physical ability to perform the assigned duties outdoors in all weather conditions.
Additional Requirements
Evening and weekend work may be involved on callback basis.
Weekly Hours: Determined by the department.
Salary Range: $32.64 to $35.98 CAD per hour (2025 rates)
Maintenanceperson
City Of Saskatoon
SaskatoonMaintenance & Repair Full-time
32.64 - 35.98
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Lifeguard I Full-time Job
Security & Safety VancouverJob Details
Job Description
The Vancouver Board of Parks and Recreation is inviting applications from interested and qualified candidates for the summer intake of Lifeguard I employees for various outdoor pools and beaches in Vancouver. All shortlisted candidates will be required to attend an aquatic screening assessment. Candidates must e-mail their certifications to aquatic.services@vancouver.ca in addition to this application in order to be considered.
Specific Duties and Responsibilities
- Performing general lifeguard duties under the direction of a supervisor, including rowboats and foot patrols
- Supervising and promoting safety and order on public beaches/outdoor pools
- Performing assigned duties to prevent loss of life and damage to property
- Performing lookout duties and administering first aid, if and when required
- Inspecting facilities/vessels for safety equipment
- Patrols and/or scans assigned swimming area.
- Makes rescues and renders assistance to bathers in difficulty.
- Administers resuscitation and first aid treatments.
- Checks lifeguard equipment to ensure proper condition and keeps same in readiness at all times.
- Promotes water and beach safety practices.
- Checks beach and pool equipment and areas for condition and cleanliness.
- Performs a variety of tasks such as removing glass, seaweed, and driftwood from beach area, emptying garbage containers, erecting or resetting beach signs and ensuring the cleanliness of the bathhouse and adjacent area.
- Performing other related work, as required
Qualifications
The successful candidate must possess the following current and valid certificates:
- National Lifeguard Pool certification
- National Lifeguard Waterfront certification
- CPR Basic Rescuer “C” Certificate
- Standard First Aid
This position may include working weekends, statutory holidays, as well as early morning and late evening shifts.
A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.
Business Unit/Department: Board of Parks & Recreation (1400)
Affiliation: CUPE 1004 Parks
Employment Type: Auxiliary/Casual
Position Start Date: July, 2025
Salary Information: Pay Grade GR-315: $34.66 per hour
Application Close: July 6, 2025
Lifeguard I
City Of Vancouver
VancouverSecurity & Safety Full-time
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Clerk III Full-time Job
Administrative Jobs VancouverJob Details
Main Purpose and Function
Provides administrative clerical and customer service support to Real Estate, Environment and Facilities Management. Hybrid Clerk functions as operational and administrative support to functional REFM teams ensuring work dispatch, time entry oversight, invoice management (internal sources and key external vendors) and stakeholder engagement needs are met. A liaison and subject matter expert in connecting users, navigating key systems and supporting managers and supervisors through various administrative tasks and maintenance support functions.
Specific Duties/Responsibilities
- Receives service calls with varying level of complexity from a wide variety of stakeholders. Reviews and ascertains the information provided, prompt clients for additional relevant information, then evaluates and prioritizes the REFM response for various work functions.
- Following an established protocol, provides triage prioritization Work Control work management functions such as dispatching work orders, managing invoice payments and processing time entry & audits
- Assigns cost accounting requirements specific to each request and codes appropriately inputting data into the Work Flow Management system adhering to governed processes
- Directs routine service requests & invoices to various REFM or Parks Operations business units leveraging systems such as SAP, AP Flow and BI Tools
- Directs & routes service request and invoices that are not a REFM responsibility to the appropriate City department or business user
- Logs non-routine, non-maintenance or production service requests and looks for direction as to next steps
- Assesses and provides recommendations regarding service methods based on departmental practices, policy and processes. Determines the appropriate service agency (internal or external) and what level of engagement is needed from a support standpoint
- Arranges for access to City facilities by internal & external agencies
- Updates the status of work requests in the system for internally and externally managed work as assigned
- Receives and responds to requests/inquiries regarding the status of work requests and invoices
- Follows up with REFM and Parks Operations on administrative support functions
- Provides feedback on the Work Control process and makes recommendations on changes
- Controls access to the Evans Yard office and provides general reception for visitors
- Receives and closes out work orders including:
- Verification of data
- Matching material and contract service reports with work orders
- Inputting material, labour and contract costs through invoice management
- Updating work order status for internal stakeholder support and on behalf of centrally managed vendor work
- Leveraging tools and systems to make informed decisions Entering field notes from maintenance or service staff
- Coordinating any follow-up action or inspection
- Advising the Manager or any irregularities regarding type of work, cost, schedule or
- methodology
- Provides metrics and reports to senior management in support of the Departmental Service Plan
including:
-
- Number of service requests or invoice volumes
- Costs incurred by REFM or Park Board business units and REFM managed vendors
- Number of service requests rejected
- Number of maintenance work orders through Cov work group and vendors
- Completion rate of maintenance work orders
- Completes time entry, reviews and validates time entry reports, ensuring that they meet time entry standards, especially as they apply to REFM trade shops.
- Create shopping carts and complete shopping requests on behalf of the managers (SOBOs)
- Reconciles P-card statements against PM Work Orders in SAP, especially from REFM trade shop staff
- Supports and centralizes onboarding practices, staff accesses and office footprint space mapping
- Creates & coordinates larger scale meetings and manages meeting minutes for core department meetings
- Other duties/responsibilities as assigned.
Minimum Qualification Requirements
Education and Experience:
- Completion of the 12th school grade.
- Sound related experience in building maintenance or building operations
- Experience in operating call reception, work control centre or maintenance management software application systems for service request, invoicing or work orders
Knowledge, Skills and Abilities:
- Ability to make decisions regarding priority of emergency response in a timely and effective manner
- Working knowledge of industry standard maintenance practices
- Working knowledge of building systems including HVAC, electrical and mechanical components, and associated trades emergency response procedures
- Invoice processing & analysis, vendor (external stakeholder) management and BI Reporting
- Effective problem solving skills and critical thinking
- Customer Service skills: Able to quickly develop rapport with clients and to foster effective relationships with customers
- Working knowledge of Microsoft Office applications, Power Point, and Visio.
- Knowledge and experience using computerized maintenance management or call centre software applications such as SAP PM
- Completed time entry courses through CityLearn and eligibility to get access to the SAP time entry system
- Very effective verbal and written English communication and math skills
- Excellent organizational and multitasking skills
- Ability to work with a moderate level of independence and to work alone with limited direct supervision
- Work effectively independently and collaboratively in a team environment.
Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.
Business Unit/Department: RealEstate Env & Fac Mgmt (1100)
Affiliation: CUPE 15 Non Pks
Employment Type: Temporary Full Time
Position Start Date: July, 2025
Position End Date: 18 months
Salary Information: Pay Grade GR-017: $31.66 to $37.2 per hour
Application Close: June 27, 2025
Clerk III
City Of Vancouver
VancouverAdministrative Jobs Full-time
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Licensed HVAC Mechanic (313A & G1) Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 18109
Department: Transit Services Dept.
Service: Transit Bus Oper & Maintenance Service
Branch: Transit Facility Maintenance Branch
Employment Type: 2 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: ATU 279
Salary Information: $36.408- $42.833per hour (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transit Services - OC Transpo; Maintenance and Trades
Application Close: 30/06/2025
JOB SUMMARY
The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.
Reporting to a Plant Supervisor, you are responsible for a full range of installation, testing, trouble-shooting, maintenance and preventive maintenance duties, and for repairing a wide variety of electrical and/or mechanical equipment and installations. These include, but are not limited to HVAC, hydraulic/pneumatic systems, distribution and switching systems, motors, power storage and conditioning systems, fire, lighting, control and building management systems, and low-pressure boilers/general gas fittings used and/or installed in the garage properties and transitway stations.
EDUCATION AND EXPERIENCE
Journeyman’s certificate as a Refrigeration and Air Conditioning Mechanic 313A and completion of Gas Technician G1 Certification.
Minimum of 5 years of experience as a Journeyman related to installing, trouble shooting, maintenance and repair of all types of building energy systems, mechanical, Gas and electrical operating equipment, and bus servicing equipment.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the standard methods, tools, equipment, and materials used in the servicing, maintenance and operations of building mechanical systems
- Relevant guidelines, policies, codes, regulations
- Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
- Safe handling of chemicals, lubricants and other service related materials
- Computer controlled energy systems
- Building control systems operation and programming
- Working knowledge of plumbing, HVAC systems, electronic and pneumatic controls
- Personal computers, with ability to use corporate office software and the Maintenance Management System
- Safe work practices of the trade
- Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team
- Read/interpret blueprints, drawings and sketches to determine specifications and calculate requirements
- Interpret HVAC control schematics and wiring diagrams
- Read, understand and execute oral and written instructions and interpret or prepare work orders
- Plan work and make estimates of materials and time required to perform the work
- Communicate effectively, both orally and in writing
- Possess sound interpersonal skills and ability to relate to the general public and coworkers
- Possess effective interpersonal and communication skills
- Must be able to organize, clean and maintain a safe work area within a public environment
- Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behavior may occur
- Possess skill in using trade hand and power tools and equipment with precision
- Able to operate repair vehicles, scissor lift, forklift, mobile personal lifting devices, and to use ladders. Able to operate emergency generators and welding equipment
- Able to perform electrical, plumbing, welding operations relating to the trade
- Possess analytical skills and be detail oriented
- Possess solid computer skills and the ability to operate within a computerized maintenance management System
- Must be able to organize, clean and maintain a safe work area within a public environment
- Demonstrate a positive attitude, flexibility and adaptability
- Able to relate to Transit customers, co-workers and the general public and to work in a non-confrontational manner
- Possess a work record of good attendance and job performance
- Able to follow all safety rules and regulations
- Possess excellent hand/eye coordination, and manual dexterity to perform precise and detailed work
- Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights and working outdoors year round)
- Provide own hand tools relating to the trade according to provisions of the Collective Agreement
- Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Additional vacancies may occur during the competition process
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Licensed HVAC Mechanic (313A & G1)
City Of Ottawa
OttawaMaintenance & Repair Full-time
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Public Service Assistant (InfoService) Part-time Job
Public Service OttawaJob Details
Requisition ID: 16413
Department: Ottawa Public Library
Service: Branch Operations
Branch: Public Services
Employment Type: 1 Temporary Part Time Position (Up to 1 year)
Work Hours: 21 hours per week
Affiliation: CUPE 503 Library
Salary Information: $32.509 - $38.035 per hour (2024 rates of pay)
Location: Nepean Centrepointe Branch, 101 Centrepointe Drive
City: Ottawa, ON
Job Category: Ottawa Public Library
Application Close: 04/07/2025
JOB SUMMARY
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.
You are responsible for: providing information, reference and readers advisory services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; providing circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; performing routine collection maintenance duties; and promoting Library services.
You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
EDUCATION AND EXPERIENCE
Completion of 2-year college diploma in Library and Information Technician Program, or related field
Minimum of 1 year of related experience.
KNOWLEDGE
- Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
- Reference resources in print, microform and electronic formats and of current developments in reference services.
- Electronic database and other bibliographic searching techniques.
- Principles of collection development and maintenance.
- Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
- Library circulation procedures and practices.
- Knowledge of multiple technology platforms (e.g. tablets, phones, e-readers, Android, Apple, Blackberry) as it relates to library offerings
- Methods and techniques of responding to inquiries and resolving patron complaints.
- Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
- General knowledge of library policies and procedures.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Use tact, discretion and confidentiality.
- Excellent verbal communication skills.
- Exercise effective judgement and independent decision-making capabilities.
- To carry out a range of circulation/page activities, including registration, collecting fees, and to respond effectively to a range of library service inquiries and resolve complaints.
- To perform routine clerical tasks.
- Minimum keyboard skills of 25 wpm.
- Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft windows.
- Ability to think quickly.
- Ability to learn on the job and apply learning to new technologies as required.
- Ability to create and design thematic displays.
- Ability to handle and account for cash and to prepare bank deposits.
- Perform multiple tasks concurrently.
- Customer service orientation, including the use of tact, discretion and confidentiality
- Ease of comfort with technology.
- Attention to detail.
- Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
- Flexibility, ability to adjust priorities.
- Ability to work effectively as a team member.
- Strongly committed to quality customer service.
- To perform routine manual tasks and maneuver book carts and lift boxes up to 40 pounds.
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Additional vacancies may occur during the competition process.
- Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Public Service Assistant (InfoService)
City Of Ottawa
OttawaPublic Service Part-time
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Client Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15910
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Call Centre Services Branch
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 31/07/2025
*Applications received will be used to staff current and on-going requirements for 12 months
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
OttawaCustomer Service Full-time
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Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15855
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Counter Services Branch
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 30/06/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
OttawaCustomer Service Full-time
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Senior IT Developer Full-time Job
IT & Telecoms TorontoJob Details
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
102,200 - 125000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Company Description:
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.
With more than 6,900 professionals operating out of 32 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Job Description:
The Mass and Core Payment Technology Team is looking for a Senior IT Developer to contribute to the applications build from scratch as well as maintain them.
The Mass and Core Payment team is responsible for
Creating new payment rails like mentioned in #2 and #3 Enhancing current payment rails like Visa Money Transfer, North bound Money Movement, Domestic Account to account, Domestic Bill payments, EFT's, ACH's Enhancing shared services like File transformations app interfacing mailboxes/kafka
The core dev team is in Toronto with support being provided by onshore and Singapore resources.
The ideal candidate would be a self-starting, motivated and high-performing individual who looks forward to being a strong contributor in a dynamic technology organization at a major bank. This complex role is on a team of highly talented technologists delivering solutions to the global markets business, risk managers, as well as other functions within the dealer. The candidate will be required to effectively build upon the intraday platform and collaborate closely with the TDS Data Platform and various valuation data producers.
Role Responsibilities:
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Application development activities. Hands-on experience with Java/Springboot applications.
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Actively contributing code and laying the foundation for technical features that junior developers will be able to build upon.
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Working closely with technology and business stakeholders to gather feedback, shape technical requirements and help maintain an accurate roadmap for your own work.
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Coordinate development efforts across project(s) with senior/junior developers in the team.
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Debug production issues quickly and effectively with an eye towards improving maintainability over the long term.
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Ensure our platforms are reliable, scalable, secure, and extensible.
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Readiness and motivation to work autonomously in a developer capacity on a diverse range of activities (e.g. design, support of technical business solutions)
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Participate in complex applications and systems development, programming.
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Propose solution options.
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Support knowledge management processes and ensure knowledge is codified and managed.
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Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.
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Identify and address any issue that affects the integrity of the application (e.g. cross-capability/release issues).
Qualifications and Skills:
Must Have Skills:
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7+ years development and End to End design experience (J2EE, Java 8)
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7+ frameworks like Spring, Spring MVC, Spring boot, Spring Security (OAuth, LDAP)
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3+ years RESTful API
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3+ years database knowledge preferred oracle
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Hands- on experience with development tools and frameworks such as Maven, Jenkins, Gradle, Git, and Nexus.
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1+ years building kafka based application (Kstream/producer-consumer)/MQ
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Strong knowledge of core Java
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Experience working on Banking Domain Projects
Good to Have:
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Building/Worked on File Processing applications.
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Agile/Waterfall and SDLC/PMLC processes
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Hands- on experience of SSO, MFA, PingFed, OIDC, OAuth, API gateway
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Continuous Integration and Test-Driven Methodologies
Education
- BS/BA degree in Computer Science, Engineering, Mathematics or equivalent work experience.
Additional Information:
Join in on what others in TDS Technology are doing:
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Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
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Learn voraciously, stretch your thinking, share your knowledge and educate others.
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Communicate and collaborate with both technical and non-technical professionals.
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Cultivate winning relationships by building trust with business and technology partners.
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Share our commitment to productivity, effectiveness and operational efficiency
#LI-Tech
Senior IT Developer
TD
TorontoIT & Telecoms Full-time
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Senior Contracts Advisor Full-time Job
Human Resources CalgaryJob Details
In this role, you will facilitate contract negotiations, provide confirmation support, and collaborate with internal stakeholders to ensure the organization’s contractual arrangements align with regulatory standards and company policies and procedures.
Minimum Requirements:
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8-10 years experience of relevant contract management experience in the energy industry, with a strong focus on commodities
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Post–secondary education in business, economics, legal, supply chain or related field
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Ability to understand, interpret, and apply legal contractual terms with proficiency
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Excellent computer skills (advanced MS Excel); knowledge of SharePoint and Power BI would be considered an asset
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Previous experience with SAP, TriplePoint CXL or other Energy Trading & Risk Management (ETRM) system would be considered an asset
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Ability to meet tight deadlines with a high degree of accuracy and efficiency
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Excellent analytical and problem-solving skills with the ability to build positive relationships across the organization
Responsibilities:
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Review, draft and negotiate various commodity master agreements which may include GasEDI/NAESBs, ISDAs, crude oil, products and LPG purchase and sale agreements
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Partner with internal stakeholders including Legal Affairs, Credit, Compliance, Tax and Front Office in the review and drafting of standard and non-standard agreements
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Initiate and lead the continuous improvement of industry precedent agreements and Suncor’s contract templates
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Develop and refine contract management policies and procedures to streamline contracting processes and reduce potential risk
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Coordinate new counterparty set-up with various stakeholders including Credit and Compliance
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Maintain contracts within Suncor’s system of record and in accordance with company document retention policies
Location and other Key Details:
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This is an office-based role; you will work out of our Calgary head office located in the Suncor Energy Centre (150 – 6th Ave SW)
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Hours of work are a regular 40-hour work week, Monday to Friday
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Our business professional roles follow internal compensation guidelines and the pay band will generally be based years of experience and scope of work
Senior Contracts Advisor
Suncor Plc
CalgaryHuman Resources Full-time
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Communications Advisor Full-time Job
Marketing & Communication CalgaryJob Details
This position requires initiative and an ability to work collaboratively with peers and senior business leaders to deliver strategic content that highlights and reinforces business priorities.
Minimum requirement:
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University degree or related post-secondary diploma / certificate in Communications, Public Relations, Business, Journalism or associated field
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6-10 years of relevant experience in content creation, copywriting, or communications—preferably in a technical or industrial sector
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Excellent written and verbal communication skills
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Strong organizational skills
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Knowledge of various communications channels including digital and social media
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Proficient with Microsoft Office suite with strong working knowledge of Outlook, Word, Excel and PowerPoint
Additional Skills:
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Professional association member and / or professional accreditation an asset
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Experience in Crisis Communications and Media Relations an asset
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Oil and gas industry or other energy sector experience preferred
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Experience in CP style
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Bilingualism an asset
Accountabilities:
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Develop, write and edit high-quality content
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Strong business acumen with ability to translate complex technical and operational information into clear, engaging content
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Collaborate with subject matter experts and cross-functional teams to source and ensure accurate content
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Maintain and update editorial calendar in alignment with content strategies
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Follow appropriate approval process for routine work
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Monitor industry trends to identify new content opportunities
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Ensure all content adheres to brand guidelines, tone of voice, and legal/compliance standards
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Analyze content performance using metrics and suggest improvements based on data insights
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Conduct research to support content development
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Occasional weekend and evening on-call availability as part of our crisis communications rotation
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Optimize content for search engines and understand performance metrics
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Manage multiple projects simultaneously, ensuring deadlines are met
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Familiarity with change and reputation management is an asset
Location and other Key Details:
-
You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
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This is an office based role, hours of work are a regular 40-hour work week, Monday to Friday
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Our business professional roles follow internal compensation guidelines, and the pay band will generally be based years of experience and scope of work.
Communications Advisor
Suncor Plc
CalgaryMarketing & Communication Full-time
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Sales Associate Full-time Job
Sales & Retail CalgaryJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 3625 Shaganappi Trail Nw (5501), Calgary, AB
Travel Requirements: Up to 10%
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298401
Sales Associate
Rogers Communications Inc.
CalgarySales & Retail Full-time
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