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We are committed to investing in our employees and helping you continue your career at Scotiabank. 

The Administrative Associate’s primary focus is to assist an Advisor in the day to day trading and the administration of their business. The Administrative Associate may support more than one Advisor who may have different types of business.

IS THIS ROLE RIGHT FOR YOU

In the role you will:

1. Ensure a high level of client service by:

• Supporting advisor in the regular review of clients portfolios to identify client needs for Team of Experts services
• Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program
• Gathering research & product information from internal and external sources
• Entering client trades as directed by client or Advisor
• Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts

2. Ensure effective client administration by:

• Following up with clients on missing documentation required as per the industry regulatory requirements
• Maintaining client files and information of the appropriate systems
• Checking daily trades and all system entries in accounts for timelines and accuracy
• Responding to client inquiries in a timely, responsive manner
• Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
• Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
• Issuing instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor instructions
• Ensuring all client interaction is accurately documented
• Understanding the required documentation for all client account types

3. Provide marketing assistance to the Advisor by:

• Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
• Developing, distributing and maintaining marketing materials
• Organizing client events, including lunch & learns, seminars, client appreciation
• Maintaining or co-ordinating electronic marketing
• Managing the approval process for all marketing and mass communication

4. Supporting the growth of the Advisor by:

• Reviewing and reducing all restricted accounts
• Managing the Bank referral process
• Assisting in idea generation
• Reviewing the daily commission reports and follow up on unpaid commissions
• Tracking the Growth Bonus payments and follow up
• Preparing, analyzing, and presenting reports and recommendations, financial plans/concepts, insurance, annual trading summary etc. to the Advisor for review
• Providing recommendations for improvement to business processes, additional value to clients, and utilization of our Team of Experts

5. Contribute to the effective functioning of the branch team by:

• Building effective working relationships across the team and with various business line and corporate function contacts
• Maintaining a high level of customer service
• Facilitating a culture of open and honest communication
• Actively participating and contributing to touch bases and team meetings
• Encouraging the generation of new ideas and approaches
• Actively sharing knowledge and experience to enhance the development of all team members
• Developing and executing a meaningful employee development plan

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

• Excellent written and verbal communication skills
• Strong organizational skills
• Ability to take initiative and work independently
• Ability to meet deadlines
• Understanding of industry and firm compliance regulations

EDUCATION AND ACCREDITATIONS

• Canadian Securities Course (CSC)
• Conduct and Practices Handbook (CPH)
• Investment Representative Training (IRT)
• Post Secondary

Working Conditions  

• The role operates within a standard office environment.
• The branch is a fast paced often high stress environment often with conflicting demands
• Seminars and client/prospect events are often held in the evening which can require a longer than usual working day.

 Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.

#SWM

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services Representative, Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and online banking options to recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.  

How you'll succeed

• Client engagement – Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of technology, cash management, credit, investment and wealth protection to help clients meet their goals.

• Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.

• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

• You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.

• You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kirkland-Centre Bonanza

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented

Are you ready to take your career to the next level?

As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.

****Salary ranges from $66 960 to $87 890*** offers will vary commensurate with experience, education, skills, and training.****

We support and take care of our employees and their families by offering :

Vacation upon hire

Generous and complete benefit coverage with group insurance

Group retirement plan with employer contribution

Telemedicine and assistance program for employees and their families

Employee Share Ownership Plan with an employer match

Paid Parental Leave program

Paid time off: Sick days, floater days and volunteer day off

Opportunity to contribute to a collective RRSP & TFSA

Training and development programs

Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

Organized activities for employees and their families  

Advantageous discounts on Saputo products

How you will make contributions that matter:

• Play a key role in debit note management by ensuring timely clearing and resolution of deductions;

• Do daily reviews of debit notes to ensure proper clearing;

• Execute weekly follow up with sales for debit note approval;

• Do weekly financial review of retail business ensuring accuracy and providing summary comments;

• Manage commercial programs and analysis of sales performance indicators;

• Prepare comparative analysis of commercial programs;

• Work with various administrative departments across Canada to ensure the proper management of commercial programs;

• Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);

• Participate in the preparation of annual budgets;

• Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;

• Play a key role in debit note management by ensuring timely clearing and resolution of deductions;

• Support annual financial audits;

• Any other duties as assigned;

You are best suited for the role if you have the following qualifications:

• University degree in accounting, finance or other relevant field

• 2-3 years of experience in financial analysis or a similar position

• Chartered Professional Accountants (CPA) designation considered an asset

• High level of precision, organizational and analytical skills, self-motivation and initiative

• Knowledge of BI (Business Intelligence) and AS/400 is an asset;

• Excellent proficiency in Excel and the Office suite

• Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada

The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels:  phone, email, fax, and web.  

How You’ll Help:

•    Completing daily customer excel reports.
•    Responding professionally to customer related requests via email, chat and phone.
•    Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
•    Completing customer pickups.
•    Build healthy working relationships with customers to deliver positive customer experiences.
•    Communicate in an effective and efficient manner with terminals to assure on time service.
•    Conduct conference calls with sales, Supervisor and Customers to discuss any ongoing or current issues.
•    Perform effectively in a teamwork environment and collaborate with other members of the TLC department to assure continued support to valued customers.
•    Acquire working knowledge of other team members roles, responsibilities, and customers to help cover workload during absences.
•    Oversee the traffic flow of assigned high profile customers.
•    Proactively manage returns, redirects, and routing approval.
•    Enter, Edit and Update Customer Shipping Information in the web portal. 
•    Provide support with the general Customer Care queue when required.
•    Will be required to learn all area’s of the business including commerce and LTL/TL.

Your Skills & Experience: 

•    Minimum of secondary education, with a preference of post-secondary education in a specialized area.
•    Call center/customer service training a strong asset.
•    Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry.
•    Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests.
•    Advanced communication skills, both verbal and written.  Bilingual skills in French (verbal and written) a strong asset.
•    Excellent computer skills, including MS Office; previous experience with Truck Mate and Sales Force a strong asset.
•    Excellent keyboarding skills, both speed and accuracy.
•    Strong problem solving skills.
•    Ability to deliver unfavorable information in a positive and professional manner.  
•    French is a strong asset.
•    Individual contributor.
•    Subject to a criminal background check prior to employment.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

#LBEP
#LI-Hybrid

Overview of The Role

The Senior Advisor HR Solutions & Systems will participate in the implementation and configuration of HR Systems that support the company’s strategic direction.  The incumbent will provide support and ongoing knowledge transfer to different HR teams to promote optimal system use and be a key team member of the global HR function.

This position will partner with HR, Talent Acquisition, Learning, as well as IT and Operations teams to innovate through automation, continuous improvement and systems enhancements.  The ideal candidate will have deep expertise in the following Workday modules, Learning, Recruitment and Talent.

How You Will Make Contributions That Matter:

• Have strong analytical skills, and the ability to optimizing HR processes through technology and participate in the design and implementation of our global HR Processes.
• Serve as a Subject Matter expert for existing Learning, Recruitment and Talent applications and all related business processes.
• Partner with HR, Operations and IT Teams to ensure alignment, delivery, maintenance & evolution of HR systems.
• Be comfortable and confident with gathering business requirements and problem-solving with business stakeholders. Be the primary point of contact for data gathering, testing and internal systems teams.
• Help our team ensure data accuracy and seamless ongoing enhancements of new Workday features and functionality of Learning, Recruitment and Talent.
• Provide on-going support to end users for all management levels (multi-country, multi-divisions, facilities, locations and employees (management self-service and employee self-service). Resolve issues and participate in the implementation of a corrective action plan in collaboration with the required stakeholders.
• Document recommendations on best practices for standardization and efficiencies in processing with a mindset of continuous improvement, as well as test scripts and participate in test cycles.
• Document business processes and procedures and publish online help documentation on SharePoint.
• Provide HR Metrics/KPI’s dashboards and consistent HR business measures to senior leadership team.
• Conduct data integrity checks, audits and reporting.
• Contribute to change management activities by communicating and educating our key user network and impacted population on systems/business process changes.
• Keep up with the latest Workday improvements using Workday Community.
• Support change management efforts, including training, documentation, and stakeholder communication.

You Are Best Suited for The Role If You Have the Following Qualifications:

• Bachelor’s degree in human resources, business administration or a related field.
• 7+ years of HRIS or HR technology experience, with at least 4 years of hands-on Workday configuration and support.  Deep knowledge of Workday Learning, Recruitment and Talent.
• 5 years of experience as a Business Analyst or HR systems related positions. Knowledge of HR principles, practices, and processes drawn from closely working with HR business partners.
• Great track record in accomplishing business analysis, recommendation with capability to quantify and demonstrate business process efficiencies.
• Skillful in managing changes effectively and identify business processes and systems impacts.
• Understanding of lean/agile management principles (an asset).
• Ability to communicate technical or business information to various audiences (non-technical, executives, leadership team etc...) in layman’s terms.
• Advanced user skills with the Microsoft suite, especially Excel.
• Strong analytical, multitasking and interpersonal skills.

Exceptional written and oral communication skills in French, English.  Communication skills in Spanish would be considered an asset.

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing: 

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price 

SALARY RANGE: $78,170 - $102,600

*Salary offers will vary commensurate with experience, education, skills, and training. 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

The Dispatch Coordinaotr will provide essential support to the dispatch team by handling administrative tasks and assisting with daily operations. This role will involve managing reports, coordinating communication between departments, and overseeing email communications related to dispatch operations. The ideal candidate will be proactive, detail-oriented and possess excellent communication skills to ensure the smooth flow of dispatch operations.

How You’ll Help

• Generate, review and distribute relevant reports (Salesforce) to  monitor performance metrics and ensure timely deliviers
• Track and report on missed pickups, ensuring the dispatch team receives timely information to address issues
• Communicate with other departments as needed to resolve any missed pick up issues
• Monitor and prioitze incoming emails to the dispatch team’s shared inboxed
• Ensure prompt response to customer queries, inquiries and concerns
• Diret urgent requests and escalation ot the appropriate team members or departments
• Serve as a liaison between dispatchers and other departments faciliting the smooth flow of communication
• Monitor driver performance and report findings to manager
• Identify areas for improvement and efficiencies.
• Exception queue management

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. New graduates or current students are welcome. 
• Computer skills – accuracy, MS products, SalesForce, 
• Bringg, web based programs such as TruckMate
• Demonstrated customer relationship skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Strong sense of urgency and ability to respond to demands in a calm manner.
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
• Ability to work independently; a self-starter
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
• Ability to work a flexible work schedule
• Results focused
• English and French language skills required
• Able to work with little supervision

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The P&D Planner will be responsible for planning, organizing and monitoring inbound and outbound freight to ensure the fastest and most efficient use of dock space, equipment and movement of goods. 

How you will help

• Create routes/load plans that consider all business requirements [customer experience, operational efficiency and increased cost savings for the company and our driver/broker community.
• Review the route/load plan in the system and initiate adjustments to the plan as needed, including rendezvous freight.
• Optimization of triggers, if necessary to ensure the P&D plan is aligned.
• Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight distribution and the transportation of dangerous goods is adhered to
• Monitor and review closing times and productivity, noting trends to support improvement initiatives
• Ensure shipments are coded when added and/or removed from the load plan
• Make suggestions to improve planning and docking processes for increased efficiency
• Other related duties that may be required 

Your skills and experience: 

• A minimum secondary education, with a preference for post-secondary education in supply chain and logistics management
• An appropriate combination of post-secondary education and experience will be considered 
• Minimum of two to three years of experience in dock operations, preferably in the transportation industry
• Other experience in the transport industry may be considered and in addition to the dock
• Strong communication skills in English and French
• Advanced computer skills with strong Excel capability as well as experience with other MS Office products and web-based programs. Previous experience with Truckmate and Bringg is an asset.
• Ability to work under tight deadlines in a fast-paced environment
• Analytical thinker, able to analyze data and make operational decisions based on that data
• Strong sense of urgency and ability to respond to requests in a calm manner.
• Exceptional interpersonal and leadership skills to manage demands and resolve problems
• Strong problem-solving skills with the ability to implement proactive solutions to support operational demands and efficiency gains. 
• Results-oriented
• English and French language skills required

To apply, visit our Careers page at dayross.com .

If selected for the position, you will be asked to provide reference and criminal background checks prior to employment. You will only be contacted if selected for an interview. 

Overview of the Role

This position will ensure availability of manufactured & procured products into Regional Distribution Centers to satisfy regional customer requirements. Working within the Supply Chain Optimization (SCO) group, the position is accountable to use a companywide integrated plant scheduling and procurement tool to provide production planning, finished goods procurement, and materials coordination services. Position will involve managing inventory and plant scheduling functions at multiple locations and therefore must have demonstrated understanding of procurement and supply chain principles. A highly interactive role in the organization, requiring effective facilitation of inter-department, analysis and problem solving within the Saputo supply chain.

Salary: $65 010 - $85 329

***Salary offers will vary commensurate with experience, education, skills and training.***

How you will make contributions that matter:

• Ensure the Distribution Center(s) have the Right Product, in the Right Quantity, at the Right Time.

• Maintain on-going and effective working relationships with local/regional management (Production, Warehouse & Delivery, Sales, Forecasting, Customer) and SCO group.

• Monitor the inventories of all finished goods, ingredients and packaging materials, and continuously replenish them to the optimal levels.

• Maintain and manage the relationships with National purchasing group, and all suppliers of ingredients and packaging materials.

• Provide production schedules/orders to the plant, monitor production order fulfillment, and act accordingly with the plant to maintain the fulfillment at the acceptable level.

• Work with National Transport group to assist coordination of interbranch movement of finished goods.

• Coordinate ordering and stock levels during product introductions/de-listing to minimize shortages/disposals.

• Identify shortages-disposals -product supply issues in a timely manner

• Analyze continuously and implement improvement in local supply chain to reduce cost, improve service.

• Participate in interdepartmental projects

• Other duties as assigned.

You are best suited for the role if you have the following qualifications:

• University degree in Supply Chain or a related field

• 3 to 5 years’ experience in Supply Chain, Operations Management, or Inventory Management, experience in the food industry, an asset

• SAP experience would be an asset

• Proficiency with Microsoft office (Excel, Powerpoint)

• Strong verbal and written communication skills

• Solid team player, with strong interpersonal skills

• Demonstrates the ability to work independently, with minimal supervision

• Must be able to perform effectively in a fast-paced environment

• Proven track record of effective problem solving and decision making

• Bilingualism (French and English) spoken and written is essential because the person will interact with various team members and stakeholders across Canada.

We support and care for our employees and their families by providing:

• Competitive salaries

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Work shift: Night shifts only

The P&D Planner will be responsible for planning, organizing and monitoring inbound and outbound freight to ensure the fastest and most efficient use of dock space, equipment and movement of goods. 

How you will help

• Create routes/load plans that consider all business requirements [customer experience, operational efficiency and increased cost savings for the company and our driver/broker community.
• Review the route/load plan in the system and initiate adjustments to the plan as needed, including rendezvous freight.
• Optimization of triggers, if necessary to ensure the P&D plan is aligned.
• Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight distribution and the transportation of dangerous goods is adhered to
• Monitor and review closing times and productivity, noting trends to support improvement initiatives
• Ensure shipments are coded when added and/or removed from the load plan
• Make suggestions to improve planning and docking processes for increased efficiency
• Other related duties that may be required 

Your skills and experience: 

• A minimum secondary education, with a preference for post-secondary education in supply chain and logistics management
• An appropriate combination of post-secondary education and experience will be considered 
• Minimum of two to three years of experience in dock operations, preferably in the transportation industry
• Other experience in the transport industry may be considered and in addition to the dock
• Strong communication skills in English and French
• Advanced computer skills with strong Excel capability as well as experience with other MS Office products and web-based programs. Previous experience with Truckmate and Bringg is an asset.
• Ability to work under tight deadlines in a fast-paced environment
• Analytical thinker, able to analyze data and make operational decisions based on that data
• Strong sense of urgency and ability to respond to requests in a calm manner.
• Exceptional interpersonal and leadership skills to manage demands and resolve problems
• Strong problem-solving skills with the ability to implement proactive solutions to support operational demands and efficiency gains. 
• Results-oriented
• English and French language skills required
  
  If selected for the position, you will be asked to provide reference and criminal background checks prior to employment. You will only be contacted if selected for an interview. 

The position holder will be responsible for supporting the administration supervisor in various tasks related to the coordination and control of operations of this department of the Ville St-Laurent distribution center.  

This is a temporary contract for a period of 16 months. 

Salary: $54,080 -$70,980

*Salary offers may vary based on experience, education, skills, and training.*

We support and care for our employees and their families by offering:

• Generous and comprehensive group insurance

• Group pension plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Possibility of contributing to group RRSPs and TFSAs

• Training and development programs 

• Activities organized for employees and their families

• Special discounts on our products

Contributing in this role means:

• Analyze daily transactions related to distribution routes;

• Check route inventories to ensure transaction accuracy;

• Finalize distribution route reports and follow up as appropriate;

• Analyze billing discrepancies and make necessary adjustments;

• Carry out appropriate follow-ups with distributors (documents, corrections, etc.);

• Support in managing POD requests from customers/representatives.

• Process and codify POs received with purchase invoices;

• Managing employee file updates in Workday;

• Management and creation of documents for work accidents, work stoppages, etc.;

• Perform various tasks related to payroll management in Kronos as needed.

The qualifications sought are:

• High school diploma or equivalent;

• Experience in the administrative field (2-3 years)

• Rigor, analytical mind and attention to detail are essential;

• Good knowledge of the Office suite (Word, Excel intermediate level);

• Knowledge of A/S-400 systems (an asset);

• Initiative and ability to work independently;

• Good communication and interpersonal skills.

• Bilingualism (French and English) spoken and written is essential as the individual will interact with various team members and stakeholders across Canada.