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Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as of a Facility Maintenance Mechanic at Montreal Dorval.

Description: 

• Perform preventative maintenance & servicing to Building related mechanical equipment.
• Investigate and troubleshoot faulty Hangar Doors, Overhead doors, fire doors, etc.
• Ability to install, maintain, repair, dismantle, and reassemble machinery.
• Ability to use welding equipment, hand, and power tools as necessary.
• Perform minor repairs including replacement of gearboxes, sprockets, chains, door
  panels
• Perform visual inspections of buildings to maintain Building Code standards.
• Ability to do repair and maintenance on HVAC unit.
• Ensure all work is completed in a safe manner and complies with applicable industry
  standards.
• Performing other facility related duties as requested.
• Team oriented individual with demonstrated ability to work unsupervised and self
  directed.
• Able to work under pressure.
• Able to work shifts, including weekends & participate in on-call rotation.

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Must posses valid Driver’s licence with clean abstract
• Must posses an Interprovincial Journeyman Millwright license or Red Seal
• Minimum 3 years field experience.
• Knowledge of building mechanics, Hangar door systems, control systems, BMS system (Trane/Siemens), Mechanical system operation, MIG welding, CMMS
• Candidate must have excellent written and oral communication skills and be detailed oriented.
• Basic computer knowledge (Word, Excel, e-mail and internet).
• Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to TransportCanada site for more details.
• 5th Class Power Engineer ticket required as part of the probation

Linguistic Requirements:

Based on equal qualifications, preference will be given to bilingual candidates.

Responsible for the instruction of the Driver Competencies curriculum to selected Driver Interns on a daily basis. The Driver Trainer will be responsible for teaching, coaching and mentoring the candidate evaluating performance progress safety awareness.

How You’ll Help

• Act as a trainer, coach and mentor to Driver candidates selected for the Driver Internship program
• Teach and instruct candidates on the Driver Core Competencies to master the competencies in order for the Driver Candidate can operate safely and independently on public roads and highways
• Providing coaching and instruction on the “Rules of the Road” to each Driver candidate ensuring the candidates fully understands the regulatory requirements for documentation required to operate under a Class 1/Commercial Drivers License (CDL
• Ensure the Driver Candidate can safely and effectively operate the electronic systems part of the vehicle including tractors and trailers, dock doors, security systems at terminals 
• Provide program performance reporting to internal stakeholders
• Submit daily and weekly competency assessments for the Driver Trainer Candidates on progress of the Driver Competencies
• Promote safety and instill a safety mindset with the Driver Trainee at all times

Your Skills & Experience: 

• Minimum Secondary School completion and completion of all required safety related programs (i.e.: Winter Driving, Air Brakes, Hazardous Loads).
• An alternate suitable combination of education and experience may also be considered. 
• Minimum of 5 years’ driving experience and 2-years as a Driver Instructor in the transportation industry or a combination with a strong safety record.
• Passionate about trucking and the opportunities the industry and the Company presents
• Safety first attitude
• Exceptional communication skills, both verbal and written
  • Solid computer skills related to truck systems (i.e: ELD, Peoplenet,etc.)
  • Strong interpersonal and relationship management skills acting as a coach, teacher, mentor
  • Attention to detail
• Knowledgeable in federal DOT regulations
• English language skills required; French would be an asset
• Supervise Driver Trainees
• Subject to a criminal background check prior to employment

 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

What is the opportunity?

The National Account Support team specializes in assisting Royal Trust relationship managers by providing efficient, accurate, and quality client service. Key client service elements include preparing estate asset summary documents, tax preparation, account distribution, and asset administration. You will assist and support the Officers in ensuring that administrative tasks are properly completed. Attention to detail and quality are paramount as well as ensuring key milestones are met. Teamwork, collaboration, and developing interpersonal relationships are important skills for success.

What will you do?

• This is a great opportunity to network with RBC partners and other financial institutions as you gather information relating to client holdings in an estate environment.
• Your organizational skills and proactivity will successfully support a book of accounts and demonstrate the high level of quality service that our team focuses on. This will include timely written, verbal, and electronic communication with other support groups internally and with external contacts.
• As you work toward gathering information about estate assets you will build summaries of estate assets using our proprietary software designed specifically for this purpose.
• Asset collection from internal and external sources forms part of your role and represents an important part of consolidating the client’s assets in a timely manner.
• You are a keen troubleshooter and can effectively resolve inquiries on your own and willing to seek out support from your team leader, as required.
• Well versed in our policies and procedures, you will ensure that your administration is carried out within company goals and objectives.
• You will actively participate in sharing best practices, innovations, and work effectively in a team-oriented environment.

What do you need to succeed?

Must-have

• Post-secondary education or equivalent, estate and trust administration courses an asset
• 3 years of administration experience
• General working knowledge of the financial services and securities industries
• Bilingualism (English and French) required, as you will regularly do business with partners across Canada
• Ability to work effectively with others and be perceived as a professional business partner with coworkers and external contacts
• Ability to resolve issues and aspects of administration independently
• Technological literacy, especially with Microsoft Excel, Word, and Mail Merge

 
Nice-to-have

• Estate administration experience
• Canadian Securities Course (CSC)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater accountabilities

WMRT

Job Skills

Additional Job Details

1 PLACE VILLE MARIE:MONTRÉAL

MONTRÉAL

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-05-22

2024-06-16

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

The main function of the administrative clerk (operations support) will be to monitor and control all operations of the distribution center from the arrival and departure of the trailers, enter data, prepare documents to coordinate operations, generate and maintain reports, provide oral and written information of any discrepancies.

• Monitor and control the activities of the distribution center;

• Enter data electronically to monitor and control operations activities;
  
• Provide information electronically and verbally to the client, and to other departments;
  
• Ensure the correct positioning of products in the distribution center according to their allocation and their volumes;
  
• Respond to customer requests during product requisitions;
  
• Support the receipt and shipping of the product in order to comply with customer requests;
  
• Ensure that the trailers requested are those that have been planned for and that the quantity meets the demand for the planned shipment;
  
• Enter data electronically to help the team plan their day;
  
• Treat discrepancies;
  
• Prepare all the documentation necessary to assist the gatehouse when shipping trailers and ensure the information is compliant;
  
• Provide information related to shipping and reception to the various parties;
  
• Produce, print and transmit the required reports;
• Perform any other tasks and responsibilities assigned by management.
  

Education/Experience

• High School Diploma or equivalence;
  
• Office automation skills;
  
• One (1) to two (2) years of experience in a warehouse / distribution center at FedEx Supply Chain or elsewhere;
  
• Bilingualism;
  
• Ability to solve problems;
  
• Sense of initiative, analysis and organization;
  
• Customer service oriented;
  
• Autonomy, versatility and flexibility;
  
• Good computer skills, Excel proficiency (advanced), and ability to learn how different software work;
  
• Ability to handle stress;
  
• Care for quality and accuracy in data entry;
  
• Concern for compliance with procedures;
  
• Good sense of listening and communication;
  
• Ability to work on rotating schedules (day, evening and weekend).

Physical/Cognitive Requirements

•  Ability to follow policies and procedures.

• Ability to read, write and interpret information.

• Ability to add, subtract, multiply and divide.

• Ability to use hands to finger, handle, or feel.

• Ability to sit/walk/stand for up to 10 hours per day. 

• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

• Ability to lift/carry items less than 25 pounds.

Requirements:

Languages: Candidates must have knowledge of more than one language.

Education: Candidates need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset

No of Vacancies: 15

Physical Requirements:

• The candidate should be able to work in fast-paced environment
• The candidate should be able to perform repetitive tasks
• The candidate should be able to work under pressure

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be punctual and also be someone who can be relied on
• The candidate should have an efficient interpersonal skills and also an excellent oral communication

Responsibilities:

• The candidate should be able to address customers’ complaints or concerns
• The candidate should be able to answer inquiries and provide information to customers
• The candidate should be able to take customers’ orders

Benefits:

• The employees get dental plan, disability benefits and vision care benefits
• The employees get as per collective agreement and bonus
• The employees get group insurance benefits, life insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
• The employees get free parking availability, learning/training paid by employer, on-site amenities, on-site recreation and activities, paid time off (volunteering or personal days), team building opportunities, variable or compressed work week and wellness program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By Email
[email protected]

Be prepared for the screening questions

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

What is the opportunity?

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?
Must-have

• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Bilingualism (English and French) required in order to serve clients in the community with English speaking needs
• Ability to work as part of a team

Nice-to-have

• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH), or obligation to successfully complete both courses within 12 months of start date
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Minimum of 2 years of experience in the securities industry or financial services sector

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

755 BOUL ST JEAN:POINTE-CLAIRE

POINTE-CLAIRE

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-06-16

The successful candidate must have good organizational skills, excellent time management and oral and written communication skills as well as a solid knowledge of IT systems in the banking sector. The incumbent must be able to work independently, exercise excellent judgment and demonstrate good problem-solving skills.

Main responsibilities

• Receive and redirect calls and emails and schedule appointments
• Prepare meetings and write minutes
• Provide general support to visitors
• Write and distribute emails, memos, letters, faxes and forms
• Participate on a regular basis in the preparation of scheduled reports
• Update policies and procedures
• Order office supplies and find new discounts and suppliers
• Pay invoices, reconcile expenses and submit expense reports
• Participate in the administration (such as registration requests) of the online customer portal
• Act as a resource person for the department and communicate with other administrative assistants to manage requests from management

Requirements

• Practical knowledge of spoken and written French and English in a professional context
• Excellent customer service and problem-solving skills
• Working knowledge of the Microsoft Office suite, including Microsoft Excel
• Excellent written and oral communication skills
• Ability to work independently and complete requested tasks with little instruction
• Good organizational skills and proven ability to manage multiple priorities and deadlines

The Regional Coordinator, Client Support is responsible for the execution of day to day operational tasks & activities to support the Region.  

Duties & Responsibilities:  (What you will do)

• Maintain office systems including but not limited to network administration, telephone and voice mail programs.
• Lead management of facilities operations as well as delivery and change management of facilities related changes
• Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and  Product & Procedures manual. 
• Liaises with Facilities to support leasehold improvements, lease renewals and planned moves. 
• Independently manages monthly and quarterly compliance reporting tasks, including follow-up with advisors on outstanding Cases, for the region. 
• Identifies compliance deficiencies, and communicates to Advisor and Admin to rectify. 
• Complete regional reporting requests & data analysis in MX360, Tableau and other corporate reports
• Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI
• Coordinate and execute on a variety of regional initiatives; including seminars, Client Forums and PD Days, coordinate logistics as required.
• Participate in various regional meetings and special projects, as applicable.
• Liaise with external partners such as medical associations, accounting firms, etc. as required for regional projects
• Assist with expense reporting including managing/tracking budgets, validating cost centers, etc.
• Other administrative tasks as required.  Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

Education & Experience:  (What you need)

• Community college diploma in Business Administration or equivalent.
• Three+ years’ experience in an administrative or clerical position, preferably with a financial services company. 
• Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset. Excellent computer skills including MS Word, MS PowerPoint, and good understanding of current corporate applications.

Competency Requirements:  (What you bring) 

• Stewardship of the client experience.
• Strong organizational skills.
• Excellent communication skills.
• Initiative and resourcefulness.
• Ability to work effectively and collaboratively within a team.
• Attention to detail.
• Well-organized with high energy, effective communication skills 
• Enjoys a fast pace environment and is highly professional.  
• Team player with a desire to consistently create a positive work environment.  

“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in [English] [in addition to French] because : they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele]

The Inside Sales Representative will play an important role in the company’s growth and success. They will be responsible for answering inbound and outbound phone and digital platform calls. 
The incumbent will communicate with JTI Direct retailers using the dashboard and established lead list to support sales targets based on key performance indicators (KPIs).  
The selected candidate will be expected to present and suggest our products, proactively address client needs and concerns, and close sales.  Their ability to build positive relationships with clients, understand specific client needs and recommend products are key to success in this role. 
In addition to making sales, the Inside Sales Representative may be asked to provide customer service support such as JTI Direct platform support to ensure client satisfaction. They must demonstrate emotional intelligence and actively listen while maintaining a high level of professionalism and effectiveness in all interactions. 
 
Responsibilities

• Make outbound calls to our JTI Direct retailers and drive purchases by offering our products or service based on weekly established KPIs.
• Efficiently respond to inbound calls from JTI Direct clients and assist them with ordering, questions about delivery times or signing up on JTI Direct.
• Present the benefits and features of our products in a persuasive manner.
•  Professionally and accurately answer client questions.
• Negotiate and close sales to achieve sales targets.
• Complete and update necessary information to maintain accurate records of client interactions in our customer relationship management (CRM) system.
• Collaborate and interact with the inside sales team to share best practices and information in order to achieve sales targets.
• Process and complete an order in Siebel.
• Work effectively with OCC, TME, SAP, Zendesk and Power BI software.
• Follow market trends and industry developments to stay informed on our products, competitors and clients.

Qualifications

• Excellent understanding of client needs; ability to create relationships over the phone or digitally.
• Sales experience.
• Ability to persuade and influence clients’ purchases.
• Agile; quickly adapts to changes and thrives in an ever-changing environment.
• Committed and open to working closely with the sales force and Customer Service.
• Works well in a goal- and results-oriented environment.
• Strong customer-focused approach with a professional and emphatic attitude.
• Works well independently and in a team.
• Proficient with IT tools (TME, Microsoft, Power BI) and management software (Zendesk, SAP, OCC).
• Excellent written and verbal communication skills in both English & French.

What to Expect:  

We are looking for a Field Service Technician for Nestlé Professional based in South Shore of Montreal to cover Brossard to Drummondville region. The incumbent will perform on-site dispenser installation, service, preventative maintenance, site surveys, repair and service on a variety of beverage dispensing equipment at customer locations and facilities.

A day in the life: 

• Receive dispatched service call via dispatcher.
• Perform preventative maintenance as required.
• Diagnose and repair reported service issues and all other problems encountered, perform a quality drink check (ratio/brix), temperature and taste). 
• Provide training to customers on the daily maintenance of the dispensing equipment.
• Follow up with account until the service call is completed.
• Report all service activities accurately on invoice/service orders at the completion of every call.
• Complete and submit all other pertinent information required by supervisor/manager in a timely manner.
• Maintain accurate parts and equipment inventories, keeping vehicle clean and organized.
• Travel throughout region to assist other technicians as needed.
• Interact with sales team, call center, help desk and other technicians.
• Comply with Safety, Health and Environmental policies and procedures including proper lifting techniques, PPE. Lock Out and Tag Out.

Role Requirements 

• Bilingualism in English and French language skills are a requirement
• Secondary education diploma or equivalent combination of education and experience.
• Minimum 2 years of previous field service experience.
• Working knowledge in electrical, mechanical reading schematics, measuring load and customer service.
• Must be able to regularly lift and install equipment of up to 55lbs.
• Ability to effectively communicate and willingness and commitment to first time fix and customer service excellence.
• Excellent organizational and planning skills. Demonstrated ability to learn.
• Valid driver’s licence and clean driver’s abstract.
• Must be available and willing to participate in the afterhours on call rotation

Preferred Skills 

As the successful candidate, you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. You will already have field technician experience. Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

Benefits

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment 
• Company matched pension plan 
• Three weeks of Vacation and six personal days (Personal Paid Holidays) 
• Excellent training and development programs as well as opportunities to grow within the company 
• Access to Educational Assistance & Tuition Reimbursement 
• Bonus eligibility 
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories 
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites) 
• Additional discounts on a variety of products and services offered by our preferred vendors and partnerships 

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.