This position is responsible for providing support to our HR Business Partners, Payroll Management Team, and Payroll end users. 

Reports to the Senior Manager, Payroll & Pension Accounting.

RESPONSIBILITIES:

• Perform specialized payroll functions in support of Payroll management.
• Analysis of financial data for both the Payroll department and the Operation.
• Provide Payroll staff with first line support for Peoplesoft and other day to day functions.
• Participate in and provide support for a variety of annual processes, including year end.
• Maintain knowledge of relevant legislation including CRA, RQ, Service Canada requirements and the Canada Labour Code.
• Ability to respond to various payroll issues and provide appropriate resolutions, while working under tight deadlines.
• Ability to work independently and as part of a team. 
• Assist in continuous improvement opportunities involving the Payroll/HR business processes and system application, to realize cost and quality improvements.
• Participate in any Payroll system change process to identify problems, opportunities, raise and monitor trouble reports, investigate requirements, develop and test solutions and resolve issues with Payroll, HR, IT and System support staff.
• Participate in the migration and testing of upgrades to PeopleSoft software and the introduction of new functionality to Payroll staff.
• Develop and maintain user procedure documentation and in-house training programs.  
• Provide confidential information to assist in negotiations with the various union groups.
• Communicate policy, procedure and/or technical changes to staff.

Qualifications

• Completion of PCP and/or PLP payroll certification considered an asset If not completed prior to being in the role, then expected to complete once in the role.
  
• Proven analytical and problem solving skills.
  
• Excellent interpersonal skills and communication skills.
  
• Extensive knowledge of PeopleSoft HR/Payroll will be considered an asset.
  
• Proficiency with PC software Excel, Word and email.
  
• Ability to build queries in Peoplesoft and/or SQL is an asset.
  
• Mature self-starter with the ability to work under minimum supervision.
  
• Ability to exercise judgement, confidentiality and demonstrate a high degree of tact and discretion.
  

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Air Canada is looking for a highly motivated individual to perform the receiving, shipping, warehousing, and issuing functions, including the operation of motorized equipment and local delivery motor vehicles.

In addition, these employees shall be engaged in the inspection of aircraft materials and non-aircraft materials, parts, and components, to ensure they are duly certificated in accordance with Transport Canada and Company regulations and are in acceptable condition and meet Company standards.

Your benefits 

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: 

• Air Canada staff love to travel, and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service. 
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family. 
• Training and development tools to help unlock your full potential. 

Qualifications

• You must have successfully completed High School or equivalent.
• Previous warehouse, supply chain, logistics and supply and or airline experience is an asset.
• Able to use a computer and navigate through various software
• Hold a valid driver's license.
• Be available to work days, evenings, nights and weekends.
• Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to Transport Canada site for more details
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as of a Facility Maintenance Mechanic at Montreal Dorval.

Description: 

• Perform preventative maintenance & servicing to Building related mechanical equipment.
• Investigate and troubleshoot faulty Hangar Doors, Overhead doors, fire doors, etc.
• Ability to install, maintain, repair, dismantle, and reassemble machinery.
• Ability to use welding equipment, hand, and power tools as necessary.
• Perform minor repairs including replacement of gearboxes, sprockets, chains, door
  panels
• Perform visual inspections of buildings to maintain Building Code standards.
• Ability to do repair and maintenance on HVAC unit.
• Ensure all work is completed in a safe manner and complies with applicable industry
  standards.
• Performing other facility related duties as requested.
• Team oriented individual with demonstrated ability to work unsupervised and self
  directed.
• Able to work under pressure.
• Able to work shifts, including weekends & participate in on-call rotation.

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Must posses valid Driver’s licence with clean abstract
• Must posses an Interprovincial Journeyman Millwright license or Red Seal
• Minimum 3 years field experience.
• Knowledge of building mechanics, Hangar door systems, control systems, BMS system (Trane/Siemens), Mechanical system operation, MIG welding, CMMS
• Candidate must have excellent written and oral communication skills and be detailed oriented.
• Basic computer knowledge (Word, Excel, e-mail and internet).
• Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to TransportCanada site for more details.
• 5th Class Power Engineer ticket required as part of the probation

Linguistic Requirements:

Based on equal qualifications, preference will be given to bilingual candidates.

Air Canada is presently looking for for a dynamic individual to fill a permanent full- time position as of a Ground Support Equipment (GSE) Mechanic

The GSE maintenance professionals should have the following skill sets:

• Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.
• Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.
• Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.

Your benefits 

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential. 

Qualifications

• High School diploma.
• Must have 310S, 310T, OR Red Seal
• Valid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.
• Inter-Provincial Red Seal. 
• A minimum of five (5) years experience in the trade.
• Able to successfully pass the pre-employment qualifying exam.
• Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test an are expected to be free of any intoxicating substances.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

Assets

• Advanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.
• Air Conditioning and Refrigeration certificates/licenses.
• Propane Fuel Systems certificates/licenses.
• Automotive Inspection certificate/licenses.
• Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.
• Current security clearance

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.

We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment.  Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.

This is a permanent part-time position.  The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour

Responsibilities:

• Perform shipment tracing and World Tracer transactions.
• Prepare records and documents using multiple Cargo systems.
• Perform data entry in multiple Cargo systems.
• Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
• Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.   
• Work on a cloud-based CRM system to reply to customer interactions through telephone and email.

 Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Have excellent computer skills, knowledge of Microsoft products preferred.
• Have excellent communication skills, able to work with peers and customers by building solid relationships.
• Customer service oriented, organized, and excellent at managing time.
• Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
• Canadian citizen or have landed immigrant status.
• Possess a valid driver’s license.
• Available to travel and attend a 2–4-week initial full time mandatory training program off site.
• Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
• Willingness to work under various climatic conditions.
• Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements:

Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.

We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment.  Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.

This is a permanent part-time position.  The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour

Responsibilities:

• Perform shipment tracing and World Tracer transactions.
• Prepare records and documents using multiple Cargo systems.
• Perform data entry in multiple Cargo systems.
• Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
• Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.   
• Work on a cloud-based CRM system to reply to customer interactions through telephone and email.

 Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Have excellent computer skills, knowledge of Microsoft products preferred.
• Have excellent communication skills, able to work with peers and customers by building solid relationships.
• Customer service oriented, organized, and excellent at managing time.
• Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
• Canadian citizen or have landed immigrant status.
• Possess a valid driver’s license.
• Available to travel and attend a 2–4-week initial full time mandatory training program off site.
• Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
• Willingness to work under various climatic conditions.
• Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements:

As a Customer Experience Manager – Airports, you will play an important leadership role in our ambition to become a top ten global airline.  Your priority will be to ensure the airline safely delivers on and exceeds our customers’ expectations of their Air Canada experience. By creating a safe, positive, and accountable environment, your dedication to customer service excellence and glowing hearted hospitality will allow you to anticipate and deliver on our customers’ needs, while providing proactive and empathetic leadership to our team.  

Posting End Date: May 29, 2024

The Customer Experience Manager role will provide the opportunity to work in various areas such as:  Station Operations Center, Airside/Ramp/Apron Operations, Baggage Services, Staff Deployment/Planning & In-Terminal Operations. In all areas you will be managing both our customers experience and providing leadership to our unionized employees (IAMAW & Unifor).

Your deliverables will include: 

• Representing our brand and company vision for customer service excellence; 
• Understanding our internal and external customers by anticipating needs and delivering on promises;
• Caring for our customers in difficult situations;
• Building and nurturing trusting relationships. Fostering employee development by empowering, coaching, and supporting our team to be their very best, 
• Managing front line unionized employees belonging to both Unifor and IAMAW  
• Working indoors or outdoors if applicable;
• 24-hour Airport operations will require shift work/weekends and holidays;

Qualifications

• Possess at least a high school diploma  
• A minimum of two years previous people management experience;
• Managerial Courage to make difficult decision to ensure operational integrity, safety, and an on-time performance;
• Ability to work flexible schedules (24-hour Airport Operation/ Shift work/Weekends and Holidays);
• Ability to successfully obtain a Restricted Area Identity Card (RAIC) & Airside Vehicle Operator’s Permit 
• Must have a full valid driver’s license;
• Ability to lift 50lbs;
• Ability to walk long distances and stand for long periods;
• Effective Decision Making in a timely manner during stressful situations
• Strong interpersonal skills (organizational, team oriented & focused)
• Entrepreneurial & self-managed abilities;
• A genuine passion for creating and leading a global top ten Airline customer and employee experience ;
• Ability to develop trust and rapport while providing employees performance coaching;
• An entrepreneurial, energetic and tenacious attitude; 
• Ability to adapt to new technology and to share that knowledge;

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.