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Job Summary:

Administration and Support of the Corporation's Enterprise Unix Server Systems, Software’s, Data, Hardware, Peripherals and Network Devices.

Major Responsibilities:

• Performs operational support of *nix Infrastructure, Operating Systems, Software and Hardware, using various monitoring and diagnostic tools. Liaises with End Users, Technical staff, and Vendors to resolve various problems.
• Monitors Enterprise Systems Availability, Hardware, System Software, Business Applications, Performance, Capacity, and Network usage. Ensures pro-active action is taken to prevent downtime to the production systems and solutions and provide an uptime of 99.9 percent.
• Responds to user inquiries, investigates, and analyzes problems. Develops technological solutions and action plans that are feasible and cost effective.
• Participate in implementation of new projects. Determine Requirements, Research, Evaluate, Recommend, Design, Implement, and provide Ongoing Operational Technical Support for the solution. Document the solution and train peers.
• Provides operational support in the assessment and implementation of upgrades and/or enhancements to the existing systems.
• Implements and recommends Security procedures and Processes at enterprise level to protect the integrity of corporate business applications and data access.
• Performs and monitors enterprise system Backup and Recovery procedures.
• Reviews the effectiveness of operational standards, procedures and processes and recommends changes.

Key Qualifications:

1. Experience with Backup solutions and technologies. Analyzing backups for successful completion and performance. Take remedial action for failures.
2. Configure and manage Backup Policies for new and existent backup clients.
3. Experience with computer operating systems such as, IBM AIX, Redhat Linux, and Oracle Linux.
4. Experience troubleshooting incident reports and assisting with their resolution and clearly communicating the means to resolve incidents and/or enhance applications or systems.
5. Experience with project methodology and various levels of system/application testing.

You must have:

• Strong knowledge of *nix Server Operation Systems, Hardware, Software, and backup.
• Knowledge and understanding of Virtualization, Cloud, Networking and Storage concepts.
• Knowledge of latest virtualization technologies (KVM [ Linux] and LPAR’s/ VIO Clients [AIX])
• Knowledge of DevSecOps. Ansible
• Knowledge of ITIL methodology
• Strong analytical problem-solving and troubleshooting skills
• Excellent communication skills both verbal and written
• Strong customer service orientation
• Highly motivated, ambitious, and organized.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• The candidates should be able to work in a fast-paced environment

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to bring clean dishes, flatware and other items to serving areas and set tables, carrying and replace linen, clean and sanitize items such as dishwasher mats, carts and waste disposal units, clear and clean tables, trays and chairs
• The candidates should be able to load buspans and trays, operate dishwashers to wash dishes, glassware and flatware, place dishes in storage area, replenish condiments and other supplies at tables and serving areas
• The candidates should be able to sanitize and wash dishes and other items by hand, scour pots and pans, package take-out food, portion and wrap foods, serve customers at counters or buffet tables
• The candidates should be able to stock refrigerators and salad bars, use manual and electrical appliances to clean, peel, slice and trim foodstuffs
• The candidates should be able to clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment, handle and store cleaning products, receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
• The candidates should be able to remove kitchen garbage and trash, sweep, mop, wash and polish floors
• The candidates should be able to wash, peel and cut vegetables and fruit, sharpen kitchen knives

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 7 months

Location: White River, ON
Work setting: Hotel, motel, resort

Physical Requirements:

• The candidates should be able to work in a fast-paced environment, and a repetitive tasker

Other Requirements:

• The candidate should be client focus, dependable, and initiative
• The candidates should have efficient interpersonal skills, and be able to work as a team player

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to sweep, mop, wash and polish floors, dust furniture
• The candidates should be able to vacuum carpeting, area rugs, draperies and upholstered furniture, make beds and change sheets
• The candidates should be able to distribute clean towels and toiletries, stock linen closet
• The candidates should be able to clean, disinfect and polish kitchen and bathroom fixtures and appliances, clean and disinfect elevators
• The candidates should be able to handle and report lost and found items, attend to guests’ requests for extra supplies or other items
• The candidates should be able to provide basic information on facilities, wash windows, walls and ceilings
• The candidates should be able to clean changing rooms and showers, address customers’ complaints or concerns

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By mail
210, hyw 17
whiteriver, ON
P0M 3G0

As a QA Engineer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution, validating, and assuring deliverable quality. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Is this role right for you? In this role you will:

• Actively seeks new and innovative technologies that will drive automation testing adoption in all levels of the organization
• Provides test automation framework training to development teams
• Maintain existing automation framework and create new frameworks as required
• Provides recommendations and design solutions to improve quality across the organization
• Creates, socializes and implements on technical roadmaps
• Work with technical and business teams to identify, action, and measure opportunities to create capacity and efficiencies that will enable teams to deliver faster and with high quality
• Coaches and mentors to support career development and personal growth
• Actively participates in knowledge exchange forums 
• Participate in positively transforming the culture to one focused on engineering, feedback, and sustainable outcomes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have 3 or more years of experience in software development and automated testing tools
• You have a good understanding of software testing methodologies (functional vs non-functional testing)
• You have experience working in agile teams either using Scrum or Kanban.
• You are capable of executing QE activities within sprint and work closely with development and business teams to plan, report, prioritize and drive continuous improvement
• You have experience with cross-browser and cross-device testing for web and mobile applications
• You have experience working on automation frameworks for mobile and web applications using Appium and Selenium
• You have strong coding skills with any of the following technologies: Java, JavaScript, Python, etc.
• You have experience with version control systems (Git) and CI/CD tools (Jenkins)
• You have experience with testing REST API and are proficient in use of API testing tools – Postman and Swagger
• You have hands-on experience with identifying defects, minimizing steps to replicate and log issues into a defect tracking tool (JIRA or similar ticketing systems)
• 2-3 years of prior working experience within Automation testing using Selenium.
• Experience planning, leading, and prioritizing work in order to achieve organizational objectives and goals.
• Working knowledge of complex systems, and demonstrate the ability to break down large complicated problems into manageable pieces of work.
• Experience in mentoring team members in leading edge techniques and practices.
• Experience in working in a highly disciplined and collaborative manner as a part of an agile team.
• Experience with Test Automation tools, and modern test practices.
• Knowledge of modern architectural best practices and principles.
• Ability to conduct and collaborative modelling sessions using Agile techniques.
• Ability to effectively communicate across organizational levels and functional boundaries.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

***This is a 14 month contract opportunity***

The goal of the innovation hub at Scotiabank with a clear and well-supported mandate to transform the way banking
technology is delivered, by re-imagining the customer experience to deliver new digital value propositions. We have the
support and experience of one of the world’s largest banks behind us and a talented and growing team of industry
leaders driving us forward.

Do you want to help us reinvent how people bank? At Scotiabank, we are passionate about
transforming the customer experience.

We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous,
versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to
get things done.

By joining our team you will make an impact on our customers, the banking industry, and ultimately the world.
 

Is this role right for you? In this role you will:

• Conduct remote and in-person usability and user research using a range of methods.
• Drive inclusiveness in principle and practice.
• Conduct usability testing to ensure that our products work for everyone.
• Participate in project kickoffs, design critiques and ideation sessions. Use these and other opportunities to share findings and insights from research, and share key feedback from users.
• Incorporate a “continuous discovery” approach to informing and guiding product design and development.
• Work with project teams to help determine research needs, identify the most appropriate methods, create protocols and plans, generate recruitment screeners, moderate sessions, analyze results, compile reports, and present findings.
• Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions.
• Generate insights that fuel ideation.
• Evaluate designs through testing, reviews, and critiques.
• Conduct research using a range of qualitative methods.
• Work cross-functionally with design, product management, data science, content strategy, engineering and marketing
• Support other researchers on the team.
• Advocate for the people who use our products.
• Contribute to the conversation around best practices around how to build the best software for customers.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Research experience in a product development or service design context.
• Hands-on experience gathering requirements, prioritizing, planning research, identifying and recruiting the perfect participants, gathering data, analyzing & summarizing results, and sharing findings.
• Comfort making design recommendations based on research and best practices.
• Familiarity with combining qualitative and quantitative data.
• A desire to continually experiment with and develop new methods. 
• Examples of how you influenced teams or companies to become more people-centred.
• A love of asking questions, seeking answers, and working with others to solve difficult design problems.
• Hands-on experience with Adobe Analytics or Google Analytics, and using these tools to add insight to research studies.
• Spoken at conferences or written about research, UX, design, or strategy.
• Experience measuring or demonstrating the impact of research and design (ROI).
• Taught research methods in any context.
• Explored non-traditional recruitment pools for research.
• Experience using empathy labs in a UX research context.
   

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 
 
Working location condition: Hybrid 
 
#LI-Hybrid 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates need experience of 2 years to less than 3 years

Other Requirements:

• The candidate should have specialization on construction like residential, sidewalks and curbs and water mains

Responsibilities:

• The candidate should be able to load, unload and transport construction materials, mix, pour and spread materials, assist heavy equipment operators and also tend or feed machines or equipment used in construction
• The candidate should be able to erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades, level earth to fine grade specifications and also remove rubble and other debris at construction sites

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Schedule: 10:30pm - 6:30am Overnight Shift

As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help:

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

WHAT IS THE OPPORTUNITY?

The US Risk Technology team is undertaking multiple complex enterprise-wide initiatives as part of RBC’s ongoing plan to improve patterns of data delivery and consumption out of lake. We are moving towards standardizing a single source of reporting and calculation layer for our consumers. In this role, you can make a big difference to the success of an important project in Global Functions Technology team. You should have a solid understanding of computer science basics, upon which you will write high quality code. The ideal candidate has practical experience using Python, Spark and a good grasp of the Hive query language. You should be able to connect to a hive instance, both through a command line or work bench to diagnose problems, write code to meet business requirements. A strong professional with sense of personal responsibility will be required as you will have to laisse and work with team for delivering integrated product.

WHAT WILL YOU DO?

• Design and implement solutions that meet the stakeholder’s needs

• Participate actively in requirements gathering, data modeling and design sessions

• Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of project

• Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity

• Write, test and maintain detailed programs according to specifications given by computer software engineers and systems analysts

• Work on performance improvements of existing code & write performant code to work with big data

• Participate in walkthrough reviews of all technical specifications, programs and unit test plans

• Provides consulting services on new and existing initiatives

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 7+ years application development experience in Python/Spark with big data

• 4+ years of experience working on Hadoop/Hive platform

• Ability to write Sql/hive queries

• Ability to work with data structures & code optimization

• Experience in writing Unit test cases & perform thorough unit testing.

• Background in financial services industry

Nice-to-have: 

• Experience working on Unix platform

• Experience in Kubernetes/Containers/Docker

• Gen AI awareness

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#Ll-Hybrid
#Ll-POST
#TECHPJ

Job Skills

Apache Hadoop, Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Hive Query Language, Problem Solving, Programming Languages, Python (Programming Language), Software Development Life Cycle (SDLC), System Applications

Additional Job Details

180 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-02-21

2024-03-08

The Team

As Canada’s leading digital bank, Tangerine Technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration. Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape! The IT department supports the organization in these critical areas: End-User Technical Support, Desktop Management, Network Management, Voice and Data Communications, Contact Centre, Business and Web Applications and Strategic Technical Planning. 

The Role

The Senior Telecommunications & Genesys Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signage, Back Office Call Recording Platforms, Fax over IP solution and Readerboard/Wallboard solution for Contact Centre by providing the most effective service. Duties include: monitoring systems, providing timely responses to queries and alarms and working with vendors to effectively support the Tangerine production environment and proactively make recommendations for system enhancements and performance. This role has responsibility to ensure that systems and applications are compliant according to Tangerine compliance and address all security vulnerabilities. This role also creates and maintains documentation for call flows for back-office Voice System, procedures, systems configuration and all communication line details. This position will report directly to the Senior Manager, Telecommunications and Contact Centre Solutions.

Some of the Key Accountabilities include:

• Administer and respond to inquiries on: AudioCodes Session Board Controller and Media pack; Skype for Business Enterprise Voice; Microsoft Teams Voice; Call recording Platforms (AudioCodes SmartTap and ASC); Poly meeting rooms solution for audio and video conferencing; Fax over IP solution; PRIs, SIP trunks, Toll-free Numbers and DIDs; Digital Signage solution; Readerboard/Wallboard solution for contact centre & Contact centre phones deployment and troubleshooting (Poly VVX)
• Good experience with Genesys Contact Centre platform (IVR, Inbound, Outbound, Reporting, e-Services, Dialer, Call recording and Logs Analysis)
• Assist the contact center team on Genesys platform (pure connect on premises and cloud)
• Good experience with Microsoft Teams
• Administer and Document Skype for Business Enterprise Voice platform and Response Groups
• Administer, configure and document Skype call recording and Teams call recording platforms
• Administer, configure, upgrade, document and maintain Fax over IP solution
• Document and maintain Digital Signage and Contact Center Readerboard solution
• Responsible for maintaining ongoing security patches for all supported systems ensuring on-time resolution of vulnerabilities according to Tangerine compliance
• Ensure systems are being backed up and validate if errors occur, ensure timely response for resolution
• Create and maintain telecommunication procedures, checklists and documentation. Ensure workflows and voice communication line detailed information is current
• Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure
• Prepare, evaluate or facilitate training to general and technical staff on Telecommunication systems
• Provide support to IT Development initiatives in matters relating to Telecommunications
• Maintain vendor relationships to effectively support our environments and proactively makes recommendations for systems enhancements and performance
• Assist in the planning and implementation stages of relevant Telecommunication projects
• Executive support for Tangerine departments in their individual communication events when required
• Manage Telecommunication system performance, capacities and utilization through planning monitoring and tuning
• Maintain and Monitor SIP Trunk and PRI circuits
• Configure, Upgrade, Document, Maintain and manage Audiocodes and SBC/MP gateways
• Deploy, support and prepare documentation for Poly meeting room solution
• Should be able to work on site at least 3 days per week

What You Will Bring to Succeed:

• University or College Degree in Computer/Electrical Engineering or related subject
• Minimum 5 years of work experience with Telecommunications, Telephony and Contact Centre systems
• Experience with the Genesys Contact Centre Platform
• Well-versed with Audio Codes Gateway/Session Boarder Controller and Media Packs
• Experienced with Poly Real Presence, Poly VVX phones, Poly RealConnect
• Planning and configuration of Skype for Business phones experience
• Configure, deploy and manage MS Teams devices experience
• MS Teams Telephony experience
• Voice call recording and call routing, Digital Signage and Content display experience
• Networking and VOIP technologies, Hands-on experience with SIP solutions experience
• Migration experience from Skype to Teams is nice to have

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package