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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients.  This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.

How you'll succeed

• Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.

• Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

• Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

• Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

• You understand that success is in the details. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, banking benefits, defined benefit pension plan*, a vacation offering, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Barrie-126 Wellington St. W

Employment Type

Regular

Weekly Hours

11.5

Skills

Accountability, Activity Coordination, Communication, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative

Digital Technology provides market-leading technology that enables CIBC to deliver exceptional service experiences and elevate our digital capabilities by designing end-to-end experiences with a digital-first mindset and providing our clients with more and better self-service capabilities. Within CIBC’s Digital Web Development team, the Web Application Developer is responsible for defining, extending, and coding the architecture of front-end client-side solutions to support sites such as CIBC.com, Simplii Financial, Investors Edge, CIBC online banking, and alternative brand websites.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Application Development Expertise: Work with Project teams/Tech Lead/Developers in defining AEM application architectures and implementation to ensure adherence to business requirements, technology standards, best practices and business strategies. Develop and implement front-end technology.
  • Develop JavaScript-based application forms, financial planning tools/calculators and other single-page web applications using client-side MVC and RWD.
  • Design, develop, and maintain web applications using Adobe Experience Manager (AEM), ensuring high performance, scalability, and reliability.

• Front-End Development: Develop dynamic and responsive user interfaces using JavaScript, jQuery, SASS, and CSS.
  • Utilize modern UI frameworks like Vue.js and Angular.js to build engaging, user-friendly interfaces.
  • Optimize front-end code for performance and cross-browser compatibility.

• Integration and APIs: Implement integrations with third-party APIs, web services, and back-end systems to ensure seamless functionality.
  • Leverage AEM’s APIs and frameworks to enable advanced features and functionality.

• Collaboration and Support: Collaborate with designers, content authors, and other developers to ensure a cohesive and efficient development process.
  • Provide technical guidance and support to team members, ensuring adherence to best practices and coding standards.

• Testing and Troubleshooting: Conduct rigorous testing of applications to identify and resolve bugs, performance issues, and security vulnerabilities.
  • Maintain documentation for technical specifications, workflows, and troubleshooting guides.

• Continuous Improvement: Stay updated on emerging technologies, AEM updates, and front-end development trends to implement innovative solutions.
  • Participate in code reviews to ensure high-quality deliverables and knowledge sharing.

• Agility: Take part in daily Scrum meetings, collaborate & communicate with UX teams and business clients

Who You Are

• You can demonstrate 3+ years of experience in web application development and Adobe Experience Manager (AEM).
  • Proven experience developing and deploying AEM-based solutions, including custom components, templates, and workflows.
  • Proficient in front-end technologies such as JavaScript, jQuery, SASS, and CSS.
  • In-depth understanding of modern UI frameworks like Vue.js and Angular.js.
  • Experience with Java for back-end development and integrating AEM with external systems.
  • Familiarity with RESTful APIs, JSON, and web service integrations.
• It’s an asset if you have experience with Adobe AEM 6.x or higher.
  • Knowledge of Adobe Marketing Cloud or related Adobe solutions.
  • Familiarity with build tools such as Webpack, Grunt, or Gulp.
• You have a degree/diploma in Computer Science, Engineering, Management Information Systems, or a related field of study.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 19th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Adobe Experience Manager (AEM), Agile Methodology, AngularJS, Application Development, Cascading Style Sheets (CSS), Code Reviews, jQuery, JSON, RESTful APIs, Sass (Stylesheet Language), Software Development, UI Framework, User Experience (UX), Vue.js, Web Development

Overview

Overview

Overview

Overview

Overview

Position: Screening Security Guard
Vertical: Datacenter Physical Security
Reports To: Shift Security Supervisor or Security Team Manager (STM)

Location: Weston and Finch

Maintains security and safety of people and property in assigned data center. Observes and reports activities and incidents. Duties will include supervising the use of wand and metal detectors, service enhancement, and training.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• The primary function of the screening officer is to ensure that only authorized equipment is allowed to enter or leave secure production areas in order to protect the data maintained inside. The screening officer reports to the assigned Shift Security Supervisor.
• Read, understand, and apply the latest version of the Security Operation Procedures (SOP), and other bulletins and communications with regards to the roles and responsibilities.
• Completes and submits the SAR to the screening supervisor at the end of their shift or as directed by the screening supervisor. 
• Conducts screening of all personnel entering or exiting a secure production area.
• Ensure compliance with all required screening procedures and policies.
• Identifies prohibited items and prevents them from being introduced or removed from a secure production area. 
• Performs other duties as directed by the screening supervisor or responsible direct supervisor.
• Perform function checks on walk through metal detector (WTMD) and handheld metal detector (HHMD) at the beginning of each shift.
• Maintain Screening Checkpoints in accordance with the Screening SOP.
• Ensure proper screening procedures and techniques are utilized as per the Screening SOP.
• Interact effectively across diverse cultures.
• Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
• Follow proper chain of command and procedures for all matters which require escalation.
• Escalate issue and/or violations to the Shift Security Supervisor.
• Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representative.

MINIMUM HIRING STANDARDS:

• Valid Security licence.
• Valid CPR and First Aid Certificate.
• 1 year of security experience is preferred.
• Must be at least 18 years of age. 
• Must have a reliable means of communication, such as cell phone. 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in Canada. 
• Must have the ability to speak, read, and write English proficiently. 
• Must have a high school diploma, secondary education equivalent, or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, and background investigation including meeting the requirements for a reliability clearance through the Government of Canada.

COMPETENCIES

• Must be able to meet and continue to meet licensing 
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures. 
• Knowledge of supervisor practices and procedures. 
• Skill in staff supervision, including assigning work and providing training and discipline. 
• Knowledge of fire inspection procedures. 
• Capable of learning a variety of security and safety devices and controls. 
• Ability to track and maintain schedule assignments. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Advanced computer skills are required. 
• Strong oral and written communication skills. 
• Strong customer service and service delivery orientation. 
• Ability to provide positive direction and motivate performance. 
• Ability to interact effectively at all levels and across diverse cultures. 
• Ability to take initiative and achieve results. 
• Ability to carry out multiple assignments concurrently. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to exercise independent judgment and decision-making skills.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• May be required to work overtime without advance notice. 
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• Required ability to manage multiple tasks concurrently. 
• Handling and being exposed to sensitive and confidential information. 
• Regular talking and hearing. 
• On occasion, it may be required to perform stressful and physical activity. 
• Close vision, distance vision, and ability to adjust focus. 
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

Overview of the role:

Reporting to the Maintenance Manager, this position will provide effective leadership, supervision and direction of maintenance employees on assigned shifts to ensure the effective delivery of maintenance services. Includes planning, assigning, directing work, addresses challenges and ensures objectives are met for safety, efficiency, and cost effectiveness.

Schedule: Monday-Friday Afternoons

Salary: 83,890.00 - 104,865.00 - 125,840.00 CAD Annual

We support and take care of our employees and their families by offering:

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

How you will make contributions that matter:

• Ensure safety, sanitation, HACCP, BRC, GMP policies are practiced; 
• Provide leadership to maintenance personnel through coaching and assessment;
• Supervision, evaluation and motivation of personnel to ensure work is completed efficiently, effectively and safely; 
• Ensure the efficient and effective use of labour, equipment and material resources; 
• Liaise with the Production Department to monitor and maximize machine efficiencies; 
• Manage CMMS transition, asset management, parts inventory management, develop and track maintenance KPI’s
• Analyze downtime data to improve overall equipment efficiency (MTTR and MTBF)
• Focus on reliability programs (FMEA’s, vibration analysis, oil sampling, etc..)
• Ensure Contractors stay in compliance with the Saputo Contractor Safety Programs; 
• Maintain effective internal and external working relationships; 
• Hold employees accountable for complying with all facility Health & Safety requirements and provincial regulations; 
• Provide appropriate instruction for safe work; 
• Conduct daily inspection of work area; 
• Conduct accident/incident investigations, prepare necessary report and communicate to line Management, Health & Safety personnel and Health & Safety Committee member(s); 
• Other duties as assigned. 

You are best suited for the role if you have the following qualifications:

• Bachelor’s degree in Engineering preferred (or Electro-mechanic license) with Electro-mechanical background
• Minimum of 2 years plant maintenance experience in a Supervisory capacity.
• Must have proven supervisory abilities and experience to engage a team of senior skilled trades.
• Familiarity with Good Manufacturing Practices and experience leading and following Safety Policies and Procedures.
• Ability to follow all Sanitation, Quality Policies and Procedures, report and follow through on any deficiencies.
• Ability to adapt to changing organizational and operational needs; ability to lead others through change.
• Strong team player and leader with the ability to work across multiple functions and disciplines. 
• Skill in organization and prioritization, and attention to detail. 
• Ability to coach, develop, engage and retain a team of employees.   
• Electrical, Mechanical and Technical aptitude; Preventive Maintenance Planning experience
• Excellent verbal/written communication skills. 
• Ability to maintain accurate written records and documentation
• Must be willing and available to support operations within in a 24/7 operation
• Strong analytical, problem-solving and organizational skills
• Proficient in Microsoft Office Suite and computer-based applications. 
   

*Please note that the duties, skills, and requirements contained in the posting are common to the role and do not represent an exhaustive list of tasks and duties. Therefore, some of the items may be subject to change based on needs of the business and job function.

Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Overview