As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

This position supports the Port Coquitlam Warehouse Team by ensuring compliance to established accountability practices and processes.  This position also provides Maestro Software and Hardware support; liaison between Warehouse, Production, Planning and Distribution. Facilitates training and understanding of Warehouse policies and procedures. Tracks/monitors Warehouse financials and reports on same.

Schedule:  Monday – Friday from 7:00am-3:30pm

Temporary 1 year contract beginning September 2024.

Salary range: $52,730 - $69,230 Annually

We support and take care of our employees and their families by offering :

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Parental Leave program
• Paid time off: Sick days, floater days and volunteer day off
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Organized activities for employees and their families  
• Advantageous discounts on Saputo products

How you will make contributions that matter:

• Preparation of Various reports for Warehouse and Inventory team
• Weekly reporting on financials and KPI’s
• Processing invoices and tracking expenses.
• Assist the Inventory team on the floor and Leading inventory counts
• Monitors warehouse processes for compliance to established procedures
• Participates in Warehouse Team Meetings and conference calls
• Assist with financial analysis as well as presentation preparation as required
• Various period end reports as required  
• Preparation of financial accruals
• Act as a Liaison between Inventory and Warehouse supervisors
• Other duties as required.

You are best suited for the role if you have the following qualifications:

• Post secondary education (or equivalent) in Business/Administration an asset; prior accounting experience an asset
• Experience within Warehouse/Shipping and receiving environments
• Intermediate/advanced knowledge of (Word, Excel and PowerPoint)
• Knowledge of Maestro system
• High level of self-motivation and initiative / ability to contribute to the development of a sound management team
• Strong communication and interpersonal skills
• Strong analytical and organizational skills
• Proficiency and dependability in current position

Saputo Dairy Products Canada is seeking a passionate Key Account Representative to partner with the Food Service team in Eastern Ontario (Kingston, Peterborough, Ottawa Region). Reporting to the Sales Manager, as a Key Account Representative, you will be an active participant in the Food Service team, supporting the Sysco Account, working with the day-to-day account activities within Ontario.  The successful candidate will be self-motivated, willing to take on challenges, and recognize assignments as learning opportunities.  In addition to analytical and administrative duties, you will have the opportunity to develop your career at Saputo.

We support and take care of our employees and their families by offering:

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Parental Leave program
• Paid time off: Sick days, floater days and volunteer day off
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

How you will make contributions that matter:

• Work closely with our key food service partners to promote and grow Saputo Sales;
• Ability to build customer relationships and deliver results;
• Maintain a high level of “Market Place” knowledge and actively seek out new sales opportunities;
• Ensure all correspondence and reports are completed on time and in a thorough manner;
• Prepare and conduct sales presentations.
• Act as a resource and facilitator to resolve customer issues and coordinate with regional contacts;
• Travel Required (daily and overnight within Ontario, equivalent to 1 or 2 nights per month);
• Generate weekly and monthly customized sales plans
• Analyze sales data and trends, and identify opportunities to convert to sales successes
• Other duties and projects as required

You are best suited for the role if you have the following qualifications:

• A degree/diploma in Sales, Marketing or a related field
• Two or more years of sales experience preferably in a Foodservice Sales environment.
• Strong initiative and ability to work independently
• Proficiency with MS Office, advanced Excel skills, and ability to learn new software quickly
• Strong organizational and analytical skills with solid financial and accounting competencies
• Strong communication and interpersonal skills
• High level of self-motivation and initiative
• Strong team orientation, dependable, and a proven ability to work well with others
• Ability to work efficiently and effectively under pressure in a multi-tasking, high priority environment
• Inquisitive mindset and desire to learn new skills
• Car Required for this role

You'll discover a stimulating atmosphere that fosters your professional growth in a clean and safe environment. Reporting to the Supervisor, Packaging, the Packaging Operators will be responsible for the essential operation and troubleshooting of Packaging equipment.

Schedule: Various - must be available for days and weekends.

Salary: 25.90$/h

There are 2 salary increases in the first year of employment, with a target rate of $28.80/hour. 

We support and care for our employees and their families by providing:

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

How you will make contributions that matter:

• Ensures quality and sanitation standards are met by adhering to Good Manufacturing Practices, Quality Assurance, and HACCP
• Adhere to Standard Operating Procedures to ensure the highest quality product possible
• Ensures the efficient and effective use of equipment and material resources
• Communicates with the Leadhand/Back up Lead hand and Packaging Supervisor to monitor and maximize operational efficiencies
• Transport raw materials, finished products and equipment throughout plant manually or using powered equipment
• Report urgent equipment problems in a timely manner
• Ensures that safe conditions exist always within the work environment; adhere to safe work procedures (rotations, hazard reporting)
• Flexibility to work shifts outside the normal shift when require
• Supports and maintains Saputo Dairy Products Canada G.P.’s quality standards;
• Other duties as assigned

You are best suited for the role if you have the following qualifications:

• Secondary School Diploma or Equivalent (GED)
• Experience in food manufacturing or packaging, preferably dairy manufacturing
• Strong mechanical aptitude and trouble shooting abilities
• Ability to adapt to a changing environment quickly and easily
• Ability to function independently and as part of a team
• Demonstrated strong documentation and record keeping
• Must be self-motivated, results oriented, possess high degree of initiative and work well under pressure

Reporting to the Department Supervisor, the Relief Worker is responsible for sanitation, operating company equipment, assembling & organizing customer orders.

Hours of work are subject to business operation needs.

Must be reliable on attendance.

Hourly Rate: $ 25.89

How you will make contributions that matter:

• Automated & manual cleaning activities in the Production and/or Warehouse areas (including power equipment).

• Routine checks of responsible work areas.

• Safe operation of production equipment and/or warehouse material handling equipment.

• Inventory counts & restocking of supplies.

• Must accurately complete and maintain documentation as required for company and government standards and HACCP.

• Ensure that all work is performed safely while following OH&S, WCB, and Company regulations and procedures.

• Other duties as required.

You are best suited for the role if you have the following qualifications:

• High school diploma or equivalent

• Strong initiative and the ability to work independently

• Sound analytical, communication and interpersonal skills

• Accuracy and attention to detail are essential

• Ability to multi-task and work well under pressure

• Must be organized and efficient

• Must be reliable on attendance

• Operation & Certification of power equipment (i.e., Forklift) an asset

• Familiarity & experience working in a manufacturing environment an asset

• Food Industry experience an asset

The incumbent will be responsible for supervising employees in the production department to ensure compliance and quality of production processes. Family spirit, loyalty and passion are the foundations of our approach, and teamwork, continuous improvement and quality are at the heart of all our initiatives.

Available schedule: Variable schedule - Day and evening availability

Salary: $76,265 to $100,100 ****Salary offers may vary based on experience, education, skills and training.****

We support and care for our employees and their families by offering:

• Vacation upon hiring;

• Generous and comprehensive group insurance;

• Group pension plan with employer contribution;

• Telemedicine and assistance program for employees and their families;

• Share capital with employer contribution;

• Generous allowance for parental leave;

• Paid leave; sickness, mobile and volunteer leave;

• Possibility of contributing to group RRSPs and TFSAs;

• Training and development programs;

• Saputo Flex Program, flexible work environment (schedule/location/leave) according to operational needs;

• Activities organized for employees and their families;

• Special discounts on our products;

Contributing in this role means:

• Supervise a team of approximately 25 employees and ensure their development;

• Lead, train, support and guide employees through daily production activities;

• Ensure the efficiency of production and packaging; 

• Ensure and encourage good working methods and communicate avenues for improvement;

• Optimize the use of various resources to ensure the smooth running of production operations while ensuring that the needs of internal and external customers are met;

• Ensure all reports are completed as required;

• Use various reports to monitor production efficiency and communicate information to employees;

• Work to maintain food safety and HACCP standards;

• Communicate and ensure the application of health and safety policies, procedures and regulations by ensuring that tasks and actions are carried out in accordance with the safety rules established by the organization;

• Work in collaboration with the maintenance department to maximize equipment efficiency;

• Any other related tasks.

The qualifications sought are:

• Strong interest in personnel management and coaching;

• Good vision of opportunities for improvement in work organization;

• Have a college or university education in a relevant field (food technology);

• Have a minimum of 3 years of experience in a supervisory position;

• Experience in a supervisory position in an industrial environment (an asset);

• Knowledge of cleaning and sanitation of production equipment (an asset);

• Demonstrate autonomy and cooperation;

• Possess good leadership and communication skills;

• Ease of analysis and problem solving; 

• Good knowledge of the Microsoft Office 365 suite and ease in information technologies and systems.

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

How you will make contributions that matter...

You are best suited for the role if you…

We support and care for our employees by providing them with…

As a member of the Maintenance team, the Millwright is responsible for the routine/preventive maintenance and troubleshooting of the manufacturing equipment, building and Building Equipment. This is a full-time relief position, when not relieving the home shift is Wednesday - Saturday 6:45 AM to 4:15 PM.

Schedule: Relief with home shift; Wednesday - Saturday 6:45 AM to 4:15 PM

Wage: $51.24/hour

We support and care for our employees by providing them with…

• Competitive salaries

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

You are best suited for the role if you…

• Facilitate the timely and efficient processing and packaging of fluid products.

• Carries out preventative maintenance on assigned equipment.

• Trouble shoots and repairs equipment in breakdown situations to ensure production efficiencies are achieved.

• Provides training to plant staff as required.

• Works with other trades groups to complete project assignments.

• Works with vendors as required.

• Coordinates and assist in mechanical and electrical installations.

• Maintains/Programs plant PLCs (if qualified to do so).

• Keeping of proper HACCP documents, Sanitary and Preventative maintenance documents as required.

• Performance of other duties as required.

You are best suited for the role if you…

• Certified Journeyman

• Excellent mechanical skills and ability to carry out general plant/ equipment maintenance

• Food industry or high-speed packaging experience

• PLC training and experience would be an asset

• Demonstrate excellent trouble shooting skills and analytical skills

• Able to work independently with minimum supervisor and within an interdependent team

• A high level of self-motivation and initiative

• Proven proficiency and dependability in current position with a good safety record

• Able to work in confined spaces

• Some heavy lifting required
  

Overview of the role:

Saputo Dairy Products Canada is seeking a passionate Sales Representative to partner with the Food Service Sales team in Edmonton, Alberta. Reporting to the Sales Supervisor in this commission paid position, you will be responsible for business development and maintaining sound customer relations. You will analyze client’s needs and requirements and offer solutions. It is a unique opportunity that allows you to apply your entrepreneurial spirit and offers excellent potential for sales growth. The successful candidate is a creative, self-motivated and enthusiastic sales professional who is looking for opportunities to progress in their career.

We support and take care of our employees and their families by offering:

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Parental Leave program
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

How you will make contributions that matter:

• Develop and grow the Saputo book of business through new business acquisition, new product listings, and execution of promotional activity
• Drive new sales through our direct distribution network as well as our distributor partners
• Develop and maintain a knowledge of the local market and community, attend industry events
• Prepare and present business reviews to both customers and internal stakeholders
• Communicate effectively with Saputo Sales, Finance, Operations, and Distribution departments to maximize opportunities and address customer issues
• Develop and implement a schedule for customer contact
• Evaluate and initiate opportunities for continuous improvement throughout the territory
• Maintain a high level of knowledge of the competitive landscape, including products, promotions, sales and innovation
• Participate in company and customer functions, as required
• Analyze and report on account performance, identifying challenges and opportunities
• Perform other duties, as assigned

You are best suited for the role if you have the following qualifications:

• A degree/diploma in Sales, Marketing or a related field is an asset
• Two or more years of sales experience, preferably in the Food Service market
• Experience in the Consumer Package Goods or Food Service industries
• Proficient with Microsoft Office
• Career-oriented with a desire to take on new challenges
• Highly motivated and able to prioritize and multi-task in a fast paced environment
• Track record of bringing projects to full completion, on schedule, with minimal supervision
• Valid driver’s license and use of a vehicle

Saputo welcomes and encourages applications from people with disabilities.  Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.  We support employment equity.  Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Join our team as a Maintenance Coordinator – Afternoon Shift, where you will play a key role in driving maintenance excellence, reliability, and cultural transformation. You will coordinate work orders, manage parts inventory, lead process improvements, and champion cultural changes to ensure smooth and efficient equipment operation.

Schedule: Monday – Friday; 12:30 p.m. – 9 p.m.

Salary: $58,970.00 – 73,737.50/year

We support and take care of our employees and their families by offering :

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Employee family assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Maternity/Parental Leave program
• Paid time off: Sick days, floater days and volunteer day off
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
• Organized activities for employees and their families  

Key responsibilities include:

• Procuring and purchasing of routine and critical maintenance parts and materials as needed, ensuring optimal inventory levels.
• Applying strategic purchasing expertise, industry standards, and 5S methodology to maintain effective inventory management.
• Knowledgeable on industry strategy to keep on track on following up on waiting on parts, urgent requests and critical parts.  
• Identifying and prioritizing tasks, distinguishing between external workorders for contractors and internal maintenance.
• Developing and implementing strategies to improve red tag system for parts needing repairs and repaired parts verification.
• Understand how to handle workorders including parts kit preparation, escalation of waiting on parts once received on site.
• Able to strategically plan to reduce repetitive failures, focus on minimizing plant equipment downtime, and improved reliability.

How you will make contributions that matter:

• Assign, manage, and assess work orders and parts inventory requests.
• Manage contractors through projects, reoccurring appointments and service calls.
• Lead maintenance opex projects and reliability focused initiatives.
• Use Ariba and maestro (may transfer to SAP) system for parts purchasing and invoicing.
• Improve maintenance efficiency and reliability through workorders (Fiix and SAP experience ideal).
• Lead cultural changes and implement best practices (Lean, TPM, RCM, FMEA).
• Other duties as assigned with above responsibilities modifiable dependent on business needs.

Requirements:

• Post-secondary certification or engineering/technology/trades background.
• Certification and training in CMRP or PMP or FMEA or MMP (required).
• Supply chain management certification in maintenance (advantageous).
• 5+ years of experience in manufacturing or production maintenance.
• Strong technical knowledge and experience in maintenance practices and principles.
• Experience with administrating Fiix or SAP or similar CMMS systems.
• Experience leading/coordinating maintenance or high functioning teams.

Skills:

• Purchasing, Procurement and parts inventory management in maintenance
• Strong professional communication and collaboration skills
• Ability to prioritize tasks, manage multiple projects, and meet deadlines
• Analytical and data-driven approach to maintenance optimization strategies
• Strong leadership and coaching skills to drive an excellence cultural change

Overview of the role : 

You'll discover a stimulating atmosphere that fosters your professional growth in a clean and safe environment. Reporting to the Supervisor, Quality, the quality assurance technician is responsible for the quality control of the products by performing raw and finished product testing according to the quality program.
 

Schedule:40 Hours Per Week – 6:00 pm – 2:00 am  

Salary:28.55 Per Hour

There are 2 salary increases in the first year of employment, with a target rate of $31.70   

We support and take care of our employees and their families by offering :  
 

·                 Vacation upon hire 

·                 Group retirement plan with employer contribution 

·                 Employee Share Ownership Plan with an employer match 

·                 Paid Parental Leave program 

·                 Opportunity to contribute to a collective RRSP & TFSA 

·                 Training and development programs 

·                 Organized activities for employees and their families  

·                 Advantageous discounts on Saputo products 

How you will make contributions that matter: 

·                 Monitors adherence to GMP’s in the plant, and participates in HACCP program

·                 Collects samples of ingredients, raw materials, line, finished products and others as required

·                 Follows the Laboratory Quality Program and contributes to its implementation

·                 Performs ingredient, packaging or product QC holds when needed

·                 Contributes to proper laboratory cleaning and housekeeping as required

·                 Other duties as assigned
 

You are best suited for the role if you have the following qualifications: 

·                 Post-secondary education in a related discipline

·                 One year of experience in microbiology and Quality Control

·                 Proficient in computer application (Microsoft Word, Excel and Powerpoint)

·                 Attention to accuracy and detail

·                 Ability to demonstrate analytical and organizational skills

·                 Must have the ability to work unsupervised