1155 Jobs Found
Customer Experience Associate Full-time Job
Customer Service CandiacJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate
Scotiabank
Candiac - 49.84kmCustomer Service Full-time
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Customer Service Representative Full-time Job
Customer Service BlainvilleJob Details
Application Deadline:
09/17/2024
Address:
280 de la Seigneurie Ouest
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Customer Service Representative
BMO CANADA
Blainville - 50.61kmCustomer Service Full-time
33,850 - 44,000
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DATA ENTRY CLERK Full-time Job
Administrative Jobs BlainvilleJob Details
Job Summary
This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. This position may direct the work of others and provide instruction and guidance to lesser experienced employees. This position performs general office duties including word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.
Responsibilities:
Executes a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.
Researches and corrects errors resulting from incorrect pre-advise information.
Compiles and saves shipping documents (paper or electronic) to comply with government regulations.
Prepares complex reports/presentations.
Performs analysis using various software packages and databases (e.g. MS Access).
Provides advanced office support knowledge and skills.
Prepares and/or coordinates information for internal and external contacts.
Qualifications:
High School Diploma, GED, or International equivalent
2+ years' office warehouse support experience - Preferred
Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
Accurate and rapid data entry
Hours:
3:00am to 9:30am
Requires flexibility with work hours depending on the day.
DATA ENTRY CLERK
UPS
Blainville - 50.61kmAdministrative Jobs Full-time
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DELIVERY DRIVER Full-time Job
Transportation & Logistics BlainvilleJob Details
UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS. Package Delivery Drivers must have excellent customer contact and driving skills.
Qualified applicants must have a valid class 5 driver’s license or higher issued in the province of Quebec. Package Delivery Drivers are expected to comply with UPS appearance guidelines. New drivers could cover multiple residential areas, so area knowledge is an asset as well as the ability to read a map.
COMPENSATION
- Starting hourly rate: $ 17.30/h+ *bonus $ 2.70/h*
- Maximum rate: $ 32.99/h (probation + 48 month progression)
- Paid weekly - every Friday direct deposit into your account
- Immediate access to UPS ‘Employee Discounts’ upon hiring
- Paid training
- Opportunity for advancement
SCHEDULE
- Start time between 9 AM and Noon, Monday to Friday
- Approximately 40 to 45 hours a week
- Working hours are not guaranteed and depend on the volume of days
REQUIREMENTS
- Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance
- Ability to read and navigate with map books
- Minimum 21 years of age (for insurance purposes)
- Valid class 5 driver’s license
- Clean Driver’s Abstract respecting the following conditions:
- a) No at fault accidents within the last 3 years
- b) No traffic violations within the last 12 months
- Bilingual
*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time*
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
DELIVERY DRIVER
UPS
Blainville - 50.61kmTransportation & Logistics Full-time
17.30 - 32.99
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Bilingual Contact Centre Representative - Canadian Banking, Credit Cards Full-time Job
Customer Service MontréalJob Details
Department Overview
Helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our customers, and our communities.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understanding our customers. Whether you’reassisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.
As a valued member of our Contact Centre Team, you will:
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Make people’s day:consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Where You’ll Work
After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspacewith a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Passion to assist customers in resolving unspoken needs by offering consultative advice
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Ability to work bothindependently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We’re hosting in-person training and onboarding sessions at [LOCATION] for12 weeks to ensure you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
Bilingual Contact Centre Representative - Canadian Banking, Credit Car...
TD
Montréal - 51.13kmCustomer Service Full-time
45,700 - 61,000
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CHIEF MARKETING OFFICER Full-time Job
Marketing & Communication MontréalJob Details
Are you a visionary marketing leader with a passion for driving growth and innovation? BDC is looking for a dynamic and strategic Chief Marketing Officer (CMO) to join our Senior Management Committee (SMC) and lead our marketing efforts to new heights. As the CMO, you will play a pivotal role in establishing BDC's strategic positioning in the marketplace. You will have the opportunity to make a significant impact on Canadian entrepreneurs and other business community stakeholders.
Why BDC?
At BDC, we are committed to supporting Canadian entrepreneurs. We’ve been working with business owners for more than 80 years. We know their challenges and we understand their needs. And we want them to grow and succeed. We offer a collaborative and inclusive work environment where your ideas and contributions are valued. Join us and be part of a team that is dedicated to empowering a nation of dreamers and doers to build a better tomorrow for all.
CHALLENGES TO BE MET
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Strategic Leadership: As a key member of BDC’s Senior Management Committee, you will help determine and achieve corporate and business strategies, plans, and investments to fulfill BDC’s mission and mandate.
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Marketing Vision: Lead the definition and implementation of the strategic vision and operational direction for BDC’s marketing plan, enhancing our position in niche markets and the broader business community.
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Innovative Campaigns: Create and lead all marketing strategies, overseeing the implementation of tactical plans that align with BDC’s corporate vision and mandate. Drive growth through advanced campaign automation and multichannel campaigns.
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Client Experience: Lead the evolution of BDC’s client experience (CX) vision and strategy, ensuring a seamless and positive experience across all client touchpoints.
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Market Intelligence and Lead Generation: Develop segmentation, competitive analysis, market intelligence, prospecting, and lead generation to support market activity levels nationally and regionally.
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Brand Positioning: Position BDC as a leading-edge organization by aligning and guiding our advertising, interactive programs, electronic and social media initiatives, and communications.
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Partnerships and Events: Lead the creation and planning of national advertising campaigns, regional deployment, and a comprehensive strategy for events, partnerships, and field marketing.
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People Leadership: Promote BDC’s people management strategy to attract, retain, and motivate top talent. Build a strong team of senior leaders to meet current and future resourcing needs.
WHAT WE ARE LOOKING FOR
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Educational Background: University degree in marketing; a graduate degree is an asset.
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Experience: At least 20 years of relevant experience, with 5 to 7 years in a senior management role.
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Experience in the financial services sector is a significant asset.
Skills and Competencies:
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Broad and deep understanding of marketing, financial services products, and financial instruments.
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Strategic capabilities to develop and implement strategies that increase value and deliver on organizational objectives.
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Deep understanding of the digital environment, data & analytics, and evolving tools and platforms used to improve operations and client experience.
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Ability to quickly gain credibility and influence senior management and Board members.
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Strong communication and collaboration skills with the ability to work with cross-functional teams across business lines and regions.
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Strong people leadership capabilities with the ability to lead transformations and manage a team of highly specialized professionals.
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Ability to operate well in an ambiguous and rapidly changing environment.
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Fully bilingual in French and English, both verbal and written.
This position’s duties require access to confidential information. As a condition of employment, the position therefore requires a "secret" security clearance. The selected candidate will therefore have to submit to an investigation by the Canadian Security Intelligence Service. Satisfactory results are a condition of employment.
CHIEF MARKETING OFFICER
BDC
Montréal - 51.13kmMarketing & Communication Full-time
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ADMINISTRATIVE ASSISTANT Full-time Job
Administrative Jobs MontréalJob Details
We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a rigorous person with excellent coordination skills, including complex travel planning, and the ability to provide day-to-day administrative support in a bilingual and dynamic environment.
CHALLENGES TO BE MET
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Coordinate travel logistics (domestic and international): flights, accommodations, itineraries, expense reports.
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Manage calendars, organize meetings in different time zones, and prepare briefing documents.
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Support the preparation of presentations, reports and communications for internal and external audiences.
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Liaise with internal teams and external stakeholders to ensure smooth coordination.
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Process invoices, purchase orders and expense reports in accordance with internal policies.
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Provide ad hoc support to the Executive Assistant as required.
WHAT WE ARE LOOKING FOR
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Diploma of Collegial Studies (DEP or DEC) in office automation technology or related field.
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Minimum of 3 years of relevant experience in administrative support, ideally in a corporate or public affairs context.
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Demonstrated experience in managing complex travel and executive agendas.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Excellent organizational, time management and prioritization skills.
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Excellent oral and written communication skills in French and English.
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Discretion, diplomacy and professionalism.
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Ability to work independently and adapt to changing priorities.
#INDHP
ADMINISTRATIVE ASSISTANT
BDC
Montréal - 51.13kmAdministrative Jobs Full-time
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Customer Service Team Lead (Night and Weekend) - DuProprio Full-time Job
Customer Service MontréalJob Details
DuProprio is currently looking for a Customer Service Team Leader for evening and weekend shifts .
Sounds like a good fit? Would you like to put your passion to good use and join the customer service team as a Customer Service Team Leader ?
Reporting to the Deputy Director of Residential Services, your responsibilities will include leading, mentoring, and developing customer service advisors to ensure the quality of services offered to clients. You will play a key role in human resources management, strategic planning, and customer satisfaction.
Concretely , what do your days look like ?
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Organize sessions to support individual and collective progress ;
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Implement actions to achieve the department's objectives ;
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Plan and supervise initial and ongoing training with the training team ;
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Identify training needs to support business objectives;
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Ensure adherence to timetables and ensure proper planning and management of resources with the workforce planner ;
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Distribute tasks and ensure their execution ;
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Prepare and lead team meetings ;
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Participate in various tasks related to human resources management such as recruitment and performance management ;
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Ensure sound management of complaints, monitor surveys and provide exemplary customer service;
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Identify optimization opportunities and contribute to improvement strategies.
What do you need to be a customer service team leader with us ?
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Accumulate 2 to 5 years of experience in customer service, including experience in management , supervision or team coordination ;
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Be available three days a week from 10:30 a.m. to 7:00 p.m., as well as Saturday and Sunday from 8:00 a.m. to 3:00 p.m.;
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Supervise the team with mobilizing leadership, promoting autonomy, innovation and accountability ;
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Develop a clear operational vision aligned with the organization's strategic objectives ;
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Have a proactive approach in defining and implementing continuous improvement strategies ;
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Demonstrate an ability to lead projects or initiatives aimed at improving customer experience or internal operations ;
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Demonstrate managerial courage and be able to face uncomfortable situations ;
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Provide exceptional customer service by placing customer needs at the heart of priorities ;
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Communicate effectively orally and in writing ;
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Be able to clearly convey expectations and give constructive feedback;
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Have excellent management of time, priorities and resources ;
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Use technological tools (CRM, office software, communication platforms) with ease ;
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Adapt to changes and demonstrate flexibility in a changing context.
Benefits that make a real difference :
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000 health account ;
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A bonus system to highlight and reward your work ;
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A generous vacation policy ;
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5 days of paid floating leave upon starting your job;
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Access to an employee and family assistance program ( EAP F ) ;
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A telemedicine service ;
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An annual allowance of $ 20 for your sports and cultural activities ;
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A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs .
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An annual base salary plus a performance-based commission plan .
And we don't stop there, because we really care about you:
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A hybrid and flexible teleworking formula;
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An integration process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth ;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Team Lead (Night and Weekend) - DuProprio
EspaceProprio
Montréal - 51.13kmCustomer Service Full-time
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Specialist, Corporate Security Full-time Job
Coca-Cola Canada Bottling Limited.
Security & Safety MontréalJob Details
The Security Specialist is primarily responsible for the maintenance and implementation of physical security programs and equipment of Coke Canada Bottling’s facilities. Located in Montreal and reporting to the Director, Health Safety Security and Environment, the Security Specialist works closely with Security Managers and business partners across all Operating Units to provide guidance and recommendations regarding all aspects of security.
Responsibilities
- Maintain security practices, policies and procedures that ensure compliance with company, regulatory, legal and ethical policies and requirements
- Ensure all security equipment and systems are operating in accordance with operating procedures, equipment is inventoried and escalate all problems/issues to management. Work with Information Technology team where required
- Act as point of contact for maintenance and repair of all security equipment issues and repairs
- Act as point of contact for all security inquiries relating to maintenance and repair of security related equipment, and requests for information from sites
- Provide recommendations on security equipment and design projects working with Security Managers and business partners
- Act as first point of contact for Quebec locations. In consultation with Security Managers conduct investigations and audits for assigned area. Respond and provide support for urgent/emergency situations after normal business hours for assigned area
Qualifications
- Bachelor’s degree or Equivalent work experience is required, with courses in law enforcement or relevant field preferred
- At least 3 years experience in the corporate security field
- Bilingual in spoken and written French and English
- Experience with implementation, operation and support of electronic access control and surveillance systems
- Knowledge of investigative practices, methods and enforcement strategies
- Familiar with the protocols for collecting, handling, and passing on evidence
- Experience in presenting or delivering presentations, training programs, and communicating findings
- Administrative skills: proficiency with IT tools, Words, Excel, Outlook and ability to complete and create forms, reports, and logs
- Ability to handle multiple projects and assignments concurrently
- Ability to handle sensitive information while maintaining confidentiality
- Strong analytical skills as well as good interview, interrogation and investigation techniques and skills;
- Ability to show initiative, good judgment and resourcefulness
Specialist, Corporate Security
Coca-Cola Canada Bottling Limited.
Montréal - 51.13kmSecurity & Safety Full-time
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ScotiaMcLeod Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.
As an Administrative Support Assistant, your role is to provide administrative support to one or more Advisors and their teams.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
1. Ensure a high level of non-trade client service by:
- Acting as receptionist by answering phones and greeting clients
- Arranging client meetings including venues, preparing printed materials and handling schedule changes
- Assisting with Advisor seminars by booking venues, scheduling guests, greeting clients, arranging for refreshments etc.
- Following up on client meetings and entering notes in contact management system
- Processing client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
- Responding to client inquiries and issues in a timely, responsive manner and escalating to Advisor when appropriate
2. Provide administrative support by:
- Processing client account documentation
- Assisting in writing and processing clients’/prospects letters and proposals
- Ordering marketing materials
- Maintaining client files and information on the appropriate systems
- Opening new accounts and processing new account documentation
- Processing account transfer documentation and follow up to ensure receipt
- Following up on outstanding documentation for restricted accounts
- Ensuring all client interaction is accurately documented
- Gathering deferred sales charge (DSC) information
- Ensuring adherence of all regulatory rules as it relates to client accounts and related documentation
- Following up with clients on missing documentation required as per the industry regulatory requirements
3. Contribute to the effective functioning of the branch team by:
- Building effective working relationships across the team and with various business line and corporate function contacts
- Maintaining a high level of customer service
- Facilitating a culture of open and honest communication
- Actively participating and contributing to touch bases and team meetings
- Encouraging the generation of new ideas and approaches
- Actively sharing knowledge and experience to enhance the development of all team members
- Developing and executing a meaningful employee development plan
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Excellent written and verbal communication skills
- Strong organizational skills
- Ability to take initiative and work independently
- Ability to meet deadlines
- Knowledge of Microsoft systems: Word, Excel and PowerPoint
- Secondary education
Working Conditions
The role operates within a standard office environment.
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.
#SWM
ScotiaMcLeod Administrative Assistant
Scotiabank
Montréal - 51.13kmAdministrative Jobs Full-time
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Customer Service Advisor - DuProprio Full-time Job
Customer Service MontréalJob Details
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like?
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Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
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Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
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For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
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For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
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A passion for customer service, because for you, it’s important to make a difference;
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An approach based on listening and understanding customer needs ;
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Interpersonal skills ;
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A proactive and empathetic attitude to support clients in their sales project;
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Some customer service experience, at least enough to know you like it;
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Great ease with computers;
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The ability to travel to the Charny or Montreal office. (Details about our hybrid work model will be presented to you during the recruitment process).
Benefits that make a real difference
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An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
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Recognition of relevant years of experience;
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The support of a team of senior advisors and colleagues to help you;
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A bonus system to highlight and reward your work;
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Paid floating leave days as soon as you start your job ;
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Access to an employee and family assistance program (PAEF );
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A telemedicine service ;
-
An annual allowance of $200 for your sports and cultural activities;
-
A day of paid leave when you move and for volunteering;
-
Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
-
An integration process to quickly familiarize you with your work environment and our services;
-
A work environment that prioritizes both your professional development and your personal growth;
-
A social club that ensures your daily life with us is pleasant and stimulating;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Advisor - DuProprio
EspaceProprio
Montréal - 51.13kmCustomer Service Full-time
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DATA VISUALIZATION SOLUTION ENGINEER Full-time Job
IT & Telecoms MontréalJob Details
BDC will be migrating its business units over the coming months to its next-generation cloud data platform, which also includes several Microsoft Power BI components.
In this context, BDC is seeking a brilliant and motivated Data Visualization Specialist, with strong expertise in Microsoft Power BI—both in development and administration—and excellent data visualization skills.
So, if you're passionate about using data and analytics to drive strategic decision-making in support of Canadian entrepreneurs, this role is for you!
As a data visualization Solution Engineer reporting to the Data Visualization team, you will play a key leadership role in transforming datasets into meaningful insights through compelling visuals for end users.
Success in this role depends on your ability to design, develop, and evolve impactful data visualization products (dashboards, scorecards, semantic models, etc.), define and promote best practices in data visualization, and build capabilities that enable a community of analytical users to effectively create their own data visualization products.
CHALLENGES AHEAD
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Governance of Visualization Solutions: Oversee the production and evolution of data visualization solutions by facilitating the promotion process, creating and managing templates, and ensuring the high quality of solutions before deployment.
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Architecture Support: Assist the architecture team in designing and evolving solutions, and in integrating with other service platforms (data catalog, data quality, etc.).
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Design Leadership: Lead design sessions, provide guidance and mentorship, and promote user-centric and role-based design approaches.
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Development of Composite Solutions: Design, build, implement, and support composite data visualization applications and automated workflows.
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Production Analytics Management: Manage production analytics solutions with an asset management mindset, including content management, security implementation, administrative configuration, and coordination with other teams and vendors.
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Business Collaboration: Work with business units to gather requirements by focusing on desired outcomes and working backwards, while proactively communicating and collaborating with internal stakeholders.
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CI/CD Implementation: Implement and manage CI/CD pipelines using Azure DevOps to automate deployments and product testing.
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Source Control & Collaboration: Promote the use of Git and Azure DevOps for source code management and collaboration within the Microsoft Power BI ecosystem.
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Power BI Administration: Perform administrative tasks on the Microsoft Power BI platform, including capacity, availability, performance, security, and license management.
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Platform Auditing & Compliance: Audit platform content and manage the obsolescence and compliance of its components and products (reports, datasets, code, design, security, etc.).
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Training & Mentorship: Train and mentor junior members of analytics teams on best practices in data visualization and CI/CD pipeline management.
WHAT WE ARE LOOKING FOR
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Bachelor's or Master's degree in computer science, information systems, mathematics, or a related field.
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6+ years of relevant experience with the Microsoft PowerBI platform (or Tableau) in terms of platform management and development of data visualization solutions (datasets, dashboards...).
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Practical experience in data integration and transformation in cloud environments (Databricks, Azure) and on-premises (SQL servers, Informatica).
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Practical experience using Git with Azure DevOps (3+ years) for CI/CD pipeline management (Pipelines as Code with YAML).
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Practical experience using and administering data visualization platform such as Power BI, Tableau, etc.
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Proficiency in Microsoft development languages DAX, TSQL, Powershell, Python, R, etc.
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Experience in data analysis and understanding of different types of data models (3NF, Multidimensional...).
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Ability to understand the flow and mechanics of data and systems within BDC, their characteristics, and limitations.
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Solid understanding of the capabilities and limitations of various data analysis techniques, from basic modeling to machine learning, to choose the right method for the analysis at hand.
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Excellent analytical and conceptual thinking skills.
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Ability to influence stakeholders and work closely with them to determine acceptable solutions.
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Excellent planning, organization, teamwork, documentation, and time management skills.
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Interpersonal skills, fostering collaboration, and building cross-functional relationships.
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Results-oriented, strongly focused on ownership and accountability.
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5+ years of experience working in or with Lean and Agile software delivery teams (Safe, Scrum...).
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Bilingualism (French and English) written and spoken.
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Experience in financial services or the banking sector is an asset.
#INDHP
DATA VISUALIZATION SOLUTION ENGINEER
BDC
Montréal - 51.13kmIT & Telecoms Full-time
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