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Your main responsibility will be to plan and schedule the various mechanical and electrical maintenance works such as repair, modification, health and safety and preventive maintenance of equipment.

You will also ensure that health and safety rules as well as those related to environmental protection are respected. You will work closely with the logistics and production departments to establish maintenance work schedules.

As part of the implementation of our best practices in maintenance (Planning & Scheduling, failure analyses, document updates and part purchases), you will encourage innovation and the implementation of means to improve line performance, reduce maintenance costs and control losses.

Responsibilities:

• Track equipment history, costs and repairs to develop effective and proactive planning;
• Continuous updating of the CMMS system;
• Develop and maintain KPIs (Key Performance Indicators) with the aim of improving the maintenance function;
• Plan training sessions for our employees in partnership with the training center;
• Organize planning meetings to prioritize maintenance work and labor;
• Ensure daily follow-up with maintenance coordinators to validate workforce availability and update the assignment schedule;
• Actively participate in the implementation of best planning and scheduling practices;
• Encourage and support your team members to reach their full potential and continually seek more efficient ways of working.

Qualifications:

• Hold a DEC in mechanical engineering, industrial maintenance and/or equivalent experience in maintenance;
• Have experience in planning and scheduling maintenance work;
• Have experience with SAP (an asset);
• Have solid technical knowledge;
• Have a good team spirit and collaboration;
• Ensure that tasks are in line with health, safety and environmental rules as well as the company's internal rules;
• Have excellent interpersonal and communication skills as well as good influential leadership in order to effectively mobilize our employees;
• Solid knowledge of the MS Office suite (Excel, Access and Word) and good skills in managing and manipulating databases;
• You successfully and autonomously evolve in an environment of multiple projects, changing priorities and tight deadlines, while knowing how to adapt when required;
• You have ideally participated in the implementation of best practices and continuous improvement processes;
• You are bilingual (English, French) both orally and in writing;
• You are comfortable in a change management context as well as a unionized environment;
• The working hours are daytime, Monday to Friday;

Job Perks You Should Know About: 

• Ability to grow and develop your career centered on our premier learning opportunities 
• Working in an innovative and fast-paced company, meeting passionate colleagues and partners with diverse backgrounds and experiences 
• We care about our people and our planet and have challenged ourselves with ambitious goals around our key priorities 

• We care about our communities and play our part in making a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are. 
• Engagement with a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and networking across the organization 
• On-site pub, access to branded clothing and accessories and free beer and drinks.

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 We are currently looking for security agents to join our security team at a college in Ste-Anne-de-Bellevue! 

 Working hours

• Available shifts:
  • Monday to Friday, 3:00 p.m. to 11:00 p.m.
  • Monday to Thursday from 10:00 a.m. to 8:00 p.m. 
• Permanent full-time positions (40 hours per week)

Job Description

• Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
• Conducts periodic patrols to check for irregularities and inspect protective devices and fire-fighting equipment.
• Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
• Controls access to the customer's site or facility through the admission process.
• Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems and controlling unauthorized persons.
• Protects evidence or incident scenes in the event of an accident, emergency or security investigation.
• Responds to fire, medical emergencies, bomb threats, floods, water leaks, elevator emergencies, hazardous materials, severe weather and other incidents.
• Prepares logbooks and reports as required.

Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.

Job Requirements

• Valid  security guard license  (BSP).
• Valid  first aid certificate  (CPR).
• Bilingualism - French and English. (Required)
• Excellent customer service skills
• Valid driver's license and access to a vehicle.
• Good physical condition to carry out patrols.

#AF-Quebec

The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems.
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance.
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency.
• Knowledge and understanding of Building Automation Systems (BAS).
• Knowledge and understanding of HVAC Systems.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Mentoring skills required to support lower-level technician’s development.
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
• Must be capable of obtaining appropriate security clearance.
• Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points - asset)

• Building Operator Certification or equivalent through an accredited institution required.
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).

Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. 

What you’ll do 

• Provide great customer service
• Scan products and process customer transactions accurately
• Support in the delivery of company-directed promotions and programs
• Handle cash and credit card transactions 
• Keep the register area neat and stocked with essential supplies
• Assist customers with general inquiries
• Maintain a positive environment in the store

Who you are 

• A team player with good communication skills
• Adaptable in a fast-paced work environment
• Resourceful and courteous when resolving inquiries
• Motivated to learn new things and delivering great customer service

Experience you bring

• Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring 

• Flexibility to work a variety of hours which may include days, evenings, and weekends
• Able to move 25lbs and remain in a stationary or standing position for entire shifts

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Overview

We are committed to investing in our employees and helping you continue your career at Scotiabank. 

The Administrative Associate’s primary focus is to assist an Advisor in the day to day trading and the administration of their business. The Administrative Associate may support more than one Advisor who may have different types of business.

IS THIS ROLE RIGHT FOR YOU

In the role you will:

1. Ensure a high level of client service by:

• Supporting advisor in the regular review of clients portfolios to identify client needs for Team of Experts services
• Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program
• Gathering research & product information from internal and external sources
• Entering client trades as directed by client or Advisor
• Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts

2. Ensure effective client administration by:

• Following up with clients on missing documentation required as per the industry regulatory requirements
• Maintaining client files and information of the appropriate systems
• Checking daily trades and all system entries in accounts for timelines and accuracy
• Responding to client inquiries in a timely, responsive manner
• Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
• Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
• Issuing instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor instructions
• Ensuring all client interaction is accurately documented
• Understanding the required documentation for all client account types

3. Provide marketing assistance to the Advisor by:

• Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
• Developing, distributing and maintaining marketing materials
• Organizing client events, including lunch & learns, seminars, client appreciation
• Maintaining or co-ordinating electronic marketing
• Managing the approval process for all marketing and mass communication

4. Supporting the growth of the Advisor by:

• Reviewing and reducing all restricted accounts
• Managing the Bank referral process
• Assisting in idea generation
• Reviewing the daily commission reports and follow up on unpaid commissions
• Tracking the Growth Bonus payments and follow up
• Preparing, analyzing, and presenting reports and recommendations, financial plans/concepts, insurance, annual trading summary etc. to the Advisor for review
• Providing recommendations for improvement to business processes, additional value to clients, and utilization of our Team of Experts

5. Contribute to the effective functioning of the branch team by:

• Building effective working relationships across the team and with various business line and corporate function contacts
• Maintaining a high level of customer service
• Facilitating a culture of open and honest communication
• Actively participating and contributing to touch bases and team meetings
• Encouraging the generation of new ideas and approaches
• Actively sharing knowledge and experience to enhance the development of all team members
• Developing and executing a meaningful employee development plan

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

• Excellent written and verbal communication skills
• Strong organizational skills
• Ability to take initiative and work independently
• Ability to meet deadlines
• Understanding of industry and firm compliance regulations

EDUCATION AND ACCREDITATIONS

• Canadian Securities Course (CSC)
• Conduct and Practices Handbook (CPH)
• Investment Representative Training (IRT)
• Post Secondary

Working Conditions  

• The role operates within a standard office environment.
• The branch is a fast paced often high stress environment often with conflicting demands
• Seminars and client/prospect events are often held in the evening which can require a longer than usual working day.

 Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.

#SWM

The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels:  phone, email, fax, and web.  

How You’ll Help:

•    Completing daily customer excel reports.
•    Responding professionally to customer related requests via email, chat and phone.
•    Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
•    Completing customer pickups.
•    Build healthy working relationships with customers to deliver positive customer experiences.
•    Communicate in an effective and efficient manner with terminals to assure on time service.
•    Conduct conference calls with sales, Supervisor and Customers to discuss any ongoing or current issues.
•    Perform effectively in a teamwork environment and collaborate with other members of the TLC department to assure continued support to valued customers.
•    Acquire working knowledge of other team members roles, responsibilities, and customers to help cover workload during absences.
•    Oversee the traffic flow of assigned high profile customers.
•    Proactively manage returns, redirects, and routing approval.
•    Enter, Edit and Update Customer Shipping Information in the web portal. 
•    Provide support with the general Customer Care queue when required.
•    Will be required to learn all area’s of the business including commerce and LTL/TL.

Your Skills & Experience: 

•    Minimum of secondary education, with a preference of post-secondary education in a specialized area.
•    Call center/customer service training a strong asset.
•    Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry.
•    Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests.
•    Advanced communication skills, both verbal and written.  Bilingual skills in French (verbal and written) a strong asset.
•    Excellent computer skills, including MS Office; previous experience with Truck Mate and Sales Force a strong asset.
•    Excellent keyboarding skills, both speed and accuracy.
•    Strong problem solving skills.
•    Ability to deliver unfavorable information in a positive and professional manner.  
•    French is a strong asset.
•    Individual contributor.
•    Subject to a criminal background check prior to employment.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

#LBEP
#LI-Hybrid

The Dispatch Coordinaotr will provide essential support to the dispatch team by handling administrative tasks and assisting with daily operations. This role will involve managing reports, coordinating communication between departments, and overseeing email communications related to dispatch operations. The ideal candidate will be proactive, detail-oriented and possess excellent communication skills to ensure the smooth flow of dispatch operations.

How You’ll Help

• Generate, review and distribute relevant reports (Salesforce) to  monitor performance metrics and ensure timely deliviers
• Track and report on missed pickups, ensuring the dispatch team receives timely information to address issues
• Communicate with other departments as needed to resolve any missed pick up issues
• Monitor and prioitze incoming emails to the dispatch team’s shared inboxed
• Ensure prompt response to customer queries, inquiries and concerns
• Diret urgent requests and escalation ot the appropriate team members or departments
• Serve as a liaison between dispatchers and other departments faciliting the smooth flow of communication
• Monitor driver performance and report findings to manager
• Identify areas for improvement and efficiencies.
• Exception queue management

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. New graduates or current students are welcome. 
• Computer skills – accuracy, MS products, SalesForce, 
• Bringg, web based programs such as TruckMate
• Demonstrated customer relationship skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Strong sense of urgency and ability to respond to demands in a calm manner.
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
• Ability to work independently; a self-starter
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
• Ability to work a flexible work schedule
• Results focused
• English and French language skills required
• Able to work with little supervision

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.