Reporting to the Facility Manager, the Security Guard is responsible for attending to the reception desk.

KEY DUTIES & RESPONSIBILITIES

Security
 

• Responsible for first line protection of personnel and ALBERTA INFRASTRUCTURE property.
• Responsible for first line prevention of injury and damage on ALBERTA INFRASTRUCTURE property.
• Provides protection and security for life and property on ALBERTA INFRASTRUCTURE premises by conducting physical checks while on regular patrol of premise.
• Enforces all regulations, policies and by-laws for safe, secure operation of the property by:
  • maintaining an effective key or access control system,
  • monitoring adherence to "no smoking" and "no parking" requirements,
  • operating closed circuit TV systems and testing alarm and sprinkler systems,
  • being aware of special events requiring extra diligence.

Tenant and Building Visitor Support

• Liaises with tenants, customers, general public, contractors, police, fire and ambulance services to prevent or reduce hazards to property and personnel.
• Detects and reports anomalies to systems, policies, practices and procedures that could constitute threats or hazards to ALBERTA INFRASTRUCTURE property or the health and safety of personnel.
• Aids and assists people in need by giving directions, finding lost persons, rendering First Air or CPR or as requested in support of police, fire or ambulance services.
• While situated at Security Desk meet visitors and issue Security Passes.
• Direct delivery personnel as required.

Documentation

• Writes accurate, clear and concise reports and suggests/recommends improvements to ALBERTA INFRASTRUCTURE policies and procedures pertaining to job duties.
• Assists in development and annual review of Security Standing Orders

KNOWLEDGE & SKILLS

• Working knowledge of federal, provincial and municipal legislation and regulations.
• Very observant and perceptive.
• Knowledge of, and skills in, crowd control in emergency situations and at special events.
• Ability to use and inspect safety, fire and security systems on ALBERTA INFRASTRUCTURE property.
• Good written and verbal communication skills.
• Conflict resolution skills.
• Good judgment.
• Tact and diplomacy.

Licenses and/or Professional Accreditation

• N/A

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds. 

Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisfaction and quality service delivery. 

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the team, the Cleaner must be able to:

• Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program
• Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
• Clean floors by sweeping, scrubbing, or vacuuming 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Transport garbage from drop points to garbage bins or compactor 
• Cleans stairwells and elevator cabs where ladders are required 
• Window cleaning, including glass areas requiring ladders, scaffolding or other extension equipment to reach (power washing). 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used, reporting any deficiencies to Management team
• Stock and maintain supplies/rooms.  Loads and unloads supplies and replenishes cleaning solutions 
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures 
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications 
• Make adjustments and minor repairs.  Notify managers concerning the need for major repairs or additions to building operating systems 
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals. 
• Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
• Represents BGIS SCS in enhancing tenant and customer satisfaction and maintain positive relations
• Perform and document routine inspection and maintenance activities
• May be required to work shifts, work on-call/standby and emergency call-out as required
• Other duties as assigned

KNOWLEDGE & SKILLS

• Ideally already established in the cleaning business
• 2 years + experience preferred, however willing to train a suitable candidate
• Excellent time management skills/must adhere to tight deadlines/respond quickly to situations
• Self-starter, willing to learn, able to work independently
• Team player
• Good verbal communication and writing skills
• Bilingual (EN/FR) is an Asset
• Excellent interpersonal relationship skills
• Positive attitude toward all aspects of Environment, Health and Safety
• Familiarity with Safety Data Sheets (SDS) preferred
• Knowledge of national and industry codes and standards such as WHMIS

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license

Reporting to the Facility Manager, the Security Guard is responsible for attending to the reception desk.

KEY DUTIES & RESPONSIBILITIES

Security

• Responsible for first line protection of personnel and ALBERTA INFRASTRUCTURE property.
• Responsible for first line prevention of injury and damage on ALBERTA INFRASTRUCTURE property.
• Provides protection and security for life and property on ALBERTA INFRASTRUCTURE premises by conducting physical checks while on regular patrol of premise.
• Enforces all regulations, policies and by-laws for safe, secure operation of the property by:
  • maintaining an effective key or access control system,
  • monitoring adherence to "no smoking" and "no parking" requirements,
  • operating closed circuit TV systems and testing alarm and sprinkler systems,
  • being aware of special events requiring extra diligence.

Tenant and Building Visitor Support

• Liaises with tenants, customers, general public, contractors, police, fire and ambulance services to prevent or reduce hazards to property and personnel.
• Detects and reports anomalies to systems, policies, practices and procedures that could constitute threats or hazards to ALBERTA INFRASTRUCTURE property or the health and safety of personnel.
• Aids and assists people in need by giving directions, finding lost persons, rendering First Air or CPR or as requested in support of police, fire or ambulance services.
• While situated at Security Desk meet visitors and issue Security Passes.
• Direct delivery personnel as required.

Documentation

• Writes accurate, clear and concise reports and suggests/recommends improvements to ALBERTA INFRASTRUCTURE policies and procedures pertaining to job duties.
• Assists in development and annual review of Security Standing Orders

KNOWLEDGE & SKILLS

• Working knowledge of federal, provincial and municipal legislation and regulations.
• Very observant and perceptive.
• Knowledge of, and skills in, crowd control in emergency situations and at special events.
• Ability to use and inspect safety, fire and security systems on ALBERTA INFRASTRUCTURE property.
• Good written and verbal communication skills.
• Conflict resolution skills.
• Good judgment.
• Tact and diplomacy.

Licenses and/or Professional Accreditation

• N/A

The Maintenance Manager is responsible for providing CMMS transition support including data transformation, equipment and PM schedule data upload, job plan setup, and workbook preparation as needed. This position will provide on-going CMMS client support, testing of new application features and be the CMMS subject matter expert.

KEY DUTIES & RESPONSIBILITIES

CMMS Platform (25%)

• Support the business in the application and use of the CMMS system re planned services. Includes training new employees and ongoing support.
• Incorporate field and corporate team recommendations to assist in prioritizing and implementing development of system enhancements and process enhancements.

Job Plan Maintenance & Schedule Management (25%)

• Develop new job plantasking.
• Review and improve the current standard job plans on “as requested” and continuous basis with respect to tasking and frequency etc. Compare to industry standards such as RS Means.  Over 1000 plans in current library covering full range of facility services.
• Ensure job plan compliance to codes by working with internal departments and external parties.

   Maintenance Optimization planning (25%)

• Participate and conduct FORA Facility Operational Risk Assessments.
• Build MMP Master Maintenance Plans for accounts as per CMMS set up and provide recommendations annually for all centralized accounts.
• Implementation optimized maintenance plans from findings with MMP and FORAs.

New Client Transitions (25%)

• Lead the Maintenance Leads / Coordinators with the setup of the system including uploading the maintainable assets and settingup the annual maintenance plan.
• Train the account team staff in operating the system and delivering the maintenance.

KNOWLEDGE AND SKILLS

• College diploma with more than 5 years related experience.
• Must have hands on experience with computerized maintenance management systems (CMMS).
• Strong organizational, prioritization, time management and multi-tasking skills.
• Strong written and verbal communication  skills.
• Strong interpersonal skills and the ability to communicate and present information to tradesmen, management, client and external parties.
• Knowledge of facilityoperations and maintenance management scheduling.
• Demonstrates working knowledgeof regulatory and code requirements for related fields.
• Experience indicates proven organizational skillswith strong utilization of PC based systems.
• Strong proficiency in MS Office applications.
• Bilingual (English and French) would be considered an asset.

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

• Acts as the first point-of-contact for environmental and health inquiries and incidents.
• Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
• Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
• Researches environmental, health and safety matters; provides findings and recommendations.
• Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
• Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
• Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
• Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

• Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health and safety data
• Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
• Experience with database development, programing and maintenance considered an asset
• Other duties as assigned

KNOWLEDGE & SKILLS

• Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
• Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
• 1 to 3 years of environmental, health and safety work experience
• Understanding of environmental, health and safety regulatory requirements
• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem-solving skills
• Ability to exercise good judgment
• Able to work independently but provide strong support to the team as and when requested
• Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

The Talent Acquisition Specialist is primarily responsible for performing all aspects of recruitment and staffing for the organization. 

KEY DUTIES & RESPONSIBILITIES

• Recruiting: Advertising and soliciting resumes from qualified candidates; coordinating and attending career fairs across Canada; screening resumes and applications for suitability; conducting initial screening interviews, both telephone and personal; making hiring  recommendations based upon the eligibility criteria provided, and drafting and extending employment offers.
• Marketing/Advertising: Increasing the BGIS brand to reach a broader and wider market of candidates; Finding new, innovating and creative ways to make BGIS an appealing and desirable company to work for, especially outside of our immediate industry.
• Social Media: Increase employment/talent brand via social media channels: LinkedIn, Facebook, Twitter, Instagram
• Works with the Senior People & Culture Director and People & Culture Business Partners to ensure that BGIS conforms to government and regulatory hiring and employee management practices.
• Maintains an updated pool of qualified and potential candidates.
• Ensures effective and fast recruitment processes both internally and externally.
• Responsible for providing current recruitment knowledge and trends within the market.
• Works closely with Business Partners to identify and make recommendations to recruitment needs.
• Actively sources qualified candidates through LinkedIn, and/or Indeed..
• Follows-up and coordinates with recruitment channels.
• Executes pre-screening and/or final phone/face to face interviews for junior & mid level positions.
• Coordinate with universities and industry associations in relation to targeted hires
• Work closely with Talent Acquisition Coordinator to ensure reporting and data integrity are maintained.
• Support Business Partners with weekly update on recruitment progress.
• Other duties as assigned

Knowledge & Skills

• Bachelor’s degree in Human Resources or a related field.
• 3-5 years’ experience in recruitment or a related field with a proven track record of success.
• Broad knowledge of current and cutting edge recruitment trends and methodologies.
• Knowledge of Provincial and Federal Employment Equity legislation.
• Excellent verbal, written and interpersonal communication skills.
• Computer literacy, including strong working knowledge of Microsoft Office applications and experience with Applicant Tracking tools (ideally, Taleo ATS).
• Exceptional work ethic, energetic, with strong values and principles,
• Good team player but able to work well independently and with minimal supervision.
• Flexible and accommodating and able to go above and beyond the basic expectations when required.
• Detailed-oriented.
• Comfortable in a fast-paced, changing environment.
• Bilingualism - English/French is an asset.
• Absolute commitment to customer services.
• And most importantly, must have a good sense of humour!

Licenses and/or Professional Accreditation

• CHRP would be considered an asset

Construction Site Superintendent is responsible for actively managing construction projects at the site, responsible for Site EHS safety and supervision, directing construction trades and resolving site conflicts with schedule, coordination and design, and ensuring project quality and construction industry standards are met.

KEY DUTIES & RESPONSIBILITIES 

Construction Site Management and Supervision

• Daily supervision and coordination of the interior finishing sub-trades.
• Ensure construction industry standards are met and ensure high quality control in the effort to minimize deficiencies.
• Ensure project materials and workmanship meet project design specifications and high-quality standards.
• Ensure smooth coordination of all construction related activities.
• Adhere to project schedule deliverables and critical path.
• Supervise trades / subcontractors / workers.
• Assist Project Mangers in the creation of site plans and procedures (i.e., scheduling and forecasting resources).
• Provide resolution to project issues as they arise and communicate project issues in a timely manner to Project Manager (i.e., work scheduling conflicts, work interference, errors / discrepancies / omissions in Consultant’s design drawings, project deficiencies list, poor workmanship quality, etc.).
• Coordinate and direct independent testing and inspections as required.
• Document daily job report and keep Construction Manager informed of project status.
• Other responsibilities as assigned (i.e., housekeeping, basic handyman / carpentry, etc.).

Safety    

• Provide leadership and direction to safety professionals, and all other site personnel.
• Ensure trades/subcontractors / workers adhere to health and safety policies, procedures and best practices. Promote a safe work environment (i.e., site inspection, hazard assessment, toolbox safety talk, etc.).
• In the event of accident informs immediately according to Company procedure.
• Follows Company procedures to ensure safe environment, personal safety and safety of others.

KNOWLEDGE & SKILLS 

• Diploma or bachelor’s degree in Construction, Engineering, Business or related field. Candidates with equivalent experience may be considered.             
• Health & Safety related training applicable to construction sites including Competent Supervisor.
• Minimum 5+ years of progressive construction project management experience (i.e., commercial, industrial, residential, new construction projects, tenant improvements, interior-fit up, renovation, additions). Canadian / Ontario experience preferred.
• Understanding of construction industry standards and operations (i.e., construction specifications, building materials, methods and procedures).
• Construction project management experience in high security environment is an asset.
• Ability to read and interpret blueprints.
• Knowledge and experience working with various tools and equipment.
• Must have experience with Adobe Acrobat Pro, AutoCAD Viewer and Microsoft Office (i.e., Excel, Word, Project, Outlook).
• Intermediate mathematical skills.
• Team management, including assessing and providing feedback on job performance to sub-trades.
• Problem solving / conflict resolution and sound decision-making skills.
• Ability to visualize the entire project, anticipate issues and implement solutions in collaboration with Project Managers.
• Attention to detail, specifically quality control to minimize deficiencies in real-time.
• Time management and organizational skills to ensure project deadlines are met.
• Strong oral and written communication skills, including active listening and interpersonal skills.
• Going above and beyond attitude (strong work ethics).
• Work well in a fast pace and high-pressure environment.
• Exercise sound judgment 

Licenses and/or Professional Accreditation

• N / A

Construction Site Superintendent is responsible for actively managing construction projects at the site, responsible for Site EHS safety and supervision, directing construction trades and resolving site conflicts with schedule, coordination and design, and ensuring project quality and construction industry standards are met.

KEY DUTIES & RESPONSIBILITIES 

Construction Site Management and Supervision

• Daily supervision and coordination of the interior finishing sub-trades.
• Ensure construction industry standards are met and ensure high quality control in the effort to minimize deficiencies.
• Ensure project materials and workmanship meet project design specifications and high-quality standards.
• Ensure smooth coordination of all construction related activities.
• Adhere to project schedule deliverables and critical path.
• Supervise trades / subcontractors / workers.
• Assist Project Mangers in the creation of site plans and procedures (i.e., scheduling and forecasting resources).
• Provide resolution to project issues as they arise and communicate project issues in a timely manner to Project Manager (i.e., work scheduling conflicts, work interference, errors / discrepancies / omissions in Consultant’s design drawings, project deficiencies list, poor workmanship quality, etc.).
• Coordinate and direct independent testing and inspections as required.
• Document daily job report and keep Construction Manager informed of project status.
• Other responsibilities as assigned (i.e., housekeeping, basic handyman / carpentry, etc.).

Safety    

• Provide leadership and direction to safety professionals, and all other site personnel.
• Ensure trades/subcontractors / workers adhere to health and safety policies, procedures and best practices. Promote a safe work environment (i.e., site inspection, hazard assessment, toolbox safety talk, etc.).
• In the event of accident informs immediately according to Company procedure.
• Follows Company procedures to ensure safe environment, personal safety and safety of others.

KNOWLEDGE & SKILLS 

• Diploma or bachelor’s degree in Construction, Engineering, Business or related field. Candidates with equivalent experience may be considered.             
• Health & Safety related training applicable to construction sites including Competent Supervisor.
• Minimum 5+ years of progressive construction project management experience (i.e., commercial, industrial, residential, new construction projects, tenant improvements, interior-fit up, renovation, additions). Canadian / Ontario experience preferred.
• Understanding of construction industry standards and operations (i.e., construction specifications, building materials, methods and procedures).
• Construction project management experience in high security environment is an asset.
• Ability to read and interpret blueprints.
• Knowledge and experience working with various tools and equipment.
• Must have experience with Adobe Acrobat Pro, AutoCAD Viewer and Microsoft Office (i.e., Excel, Word, Project, Outlook).
• Intermediate mathematical skills.
• Team management, including assessing and providing feedback on job performance to sub-trades.
• Problem solving / conflict resolution and sound decision-making skills.
• Ability to visualize the entire project, anticipate issues and implement solutions in collaboration with Project Managers.
• Attention to detail, specifically quality control to minimize deficiencies in real-time.
• Time management and organizational skills to ensure project deadlines are met.
• Strong oral and written communication skills, including active listening and interpersonal skills.
• Going above and beyond attitude (strong work ethics).
• Work well in a fast pace and high-pressure environment.
• Exercise sound judgment 

Licenses and/or Professional Accreditation

• N / A

The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities.  The Maintenance Team Lead is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection.  In addition to people leadership responsibilities, the Maintenance Team Lead also performs and delivers preventative and corrective maintenance as well as routine and on-demand services. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

• Account Operational Leadership,
• Facility Management Office Roles to support accounts,
• Project Management roles to lead and execute projects

KEY DUTIES & RESPONSIBILITIES 

Safety and Regulatory Ownership: 

• Oversees and monitors the activities and performance of Technicians within assigned facility.  Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection as guided by BGIS Health Safety and Environment Teams 
• Champion and enforce safety protocols, ensuring a safe work environment for all team members. 
• Conduct safety training, risk assessments, and incident investigations as needed. 
• Perform rigorous safety assessments specifically targeting building equipment and recommend technical safety enhancements. 
• Promote a safety-first culture among the team. 

Technical Leader and Oversight: 

• Provide technical guidance and support to Technicians in troubleshooting and repairs. 
• Oversee the execution of maintenance tasks to maintain equipment and facilities in optimal condition as directed by BGIS Facility Management Office (FMO)  
• Coordinates and participates in facility-related projects 
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems. 
• Ensure compliance with established maintenance processes and industry best practices. 

Visibility in Sites: 

• Maintain a strong presence at assigned facilities, addressing maintenance issues promptly. 
• Foster positive relationships with clients and occupants, demonstrating a commitment to service excellence. 

Inspection Management: 

• Performs work in accordance to established processes and practices. 
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection. 
• Executes comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations. 
• Oversee the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements. 
• Oversee and performs regular facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.  Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair in partnership with Asset Management Team and the BGIS Facility Management Office (FMO). 
• Oversee and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection when required 
• Conduct regular inspections to identify maintenance needs and opportunities for improvement. 
• Implement and monitor execution of inspection checklists and schedules. 

Occupancy Experience: 

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered on time and with high quality. 
• Prioritize occupant comfort and satisfaction through efficient and timely delivery service. 
• Address occupant concerns and requests in a professional manner. 

Proactive Communication and Escalation: 

• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
• Coordinates and assists in the implementation of a preventative maintenance program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentation is maintained 
• Communicate effectively with team members, clients, and management regarding maintenance activities and challenges. 
• Escalate issues to the FM and BGIS CMMS Team for critical maintenance needs promptly to ensure swift resolution. 

Work Order Management: 

• Oversee and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment 
• Oversee and responds to routine and on-demand service requests and oversees the execution of preventative and corrective maintenance on facility mechanical and electrical equipment and systems 
• Assigns, prioritizes and monitors work progress in partnership with the BGIS CMMS Team.  
• Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements. 
• In partnership with the Central Work Order Management Team Manage work orders efficiently, prioritizing tasks based on urgency and importance. 
• Ensure accurate documentation of work performed and maintain detailed records. 

Financial Ownership (Including Quotes Management): 

• Oversees and maintains all assigned tools and arranges for repair and replacement where required.  Submits all expenditures on a timely basis    
• In collaboration with BGIS FM and Regional Directors, Manage maintenance budgets and expenses effectively. 
• Prepare and review quotes for maintenance projects, ensuring cost-effectiveness. 

Vendor Management: 

• Collaborate with vendors and contractors for specialized maintenance services. 
• With support of the BGIS Strategic Sourcing and Vendor Management Evaluate vendor performance when required. 

KNOWLEDGE & SKILLS

• 5 years of facility operations and maintenance work experience
• Previous people leadership experience, preferred
• High school diploma plus trades training and certification
• Ability to lead a team of individuals
• Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance 
• Highly-advanced ability to maintain and repair building mechanical and electrical equipment and systems
• Highly-advanced building mechanical and electrical equipment and system  troubleshooting and resolution skills 
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
• Possesses a high level of environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

• Journeyman level Refrigeration license
• Journeyman level Electrical license
• Journeyman level Plumbing license
• Power Engineering 3rd Class or 4th Class
• Building Operator Certification
• Gasfitter I or II
• Systems Maintenance Administration Certification considered an asset