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Overview

Posting End Date:

April 16, 2025

Employee Type:

Temporary (Fixed Term)-Part time

Union/Non:

This is a unionized position

Bargaining Unit/Local: Unifor Local 8833 Waterloo Office
Primary Location: Waterloo, ON
Rate classification / Pay Range: Grade 7, Step 1 - $39.49 per hour
Number of Available Positions: One (1) Temporary Part-Time Position

At Enbridge, our Customer Attachment Representatives ensure a positive customer experience.

From assisting customers with inquiries to entering data, they play a vital role in our operations.

We are seeking an organized professional who has a passion for customer service! Does this sound like you? Apply today to join our team!

Please note: Backfill for a Maternity Leave for a duration of up to 12 months.

What you will do (Responsibilities):

• Initiates and is a key administrative resource for commercial/industrial customer attachment process and acts as a point of contact for our customers.
• Responsible for data entry in Maximo and SAP CIS, new service applications and customer-initiated work, capital requisitions, excess footage, aid-to-construction contracts and general inspection status.
• Handle customer inquiries for information and promote the benefits of natural gas.
• Conduct outgoing calls to new customers to ensure customer satisfaction, provide resolution where possible or direct to the appropriate internal group.
• Complete tasks and assist other departments as assigned by the Manager.

Who you are (Qualifications):

• Minimum high school education required.
• Must have a demonstrated understanding of Microsoft Word and Excel.
• Must have demonstrated proficiency in problem solving, organizational skills, attention to detail, and the ability to think analytically.
• Must have a working knowledge of computer-based applications such as Maximo, SAP CIS, Economic Model, Map Viewer and Query Tool.
• Required to co-ordinate multiple projects to defined timelines with the ability to balance a number of tasks at one time.
• Strong interpersonal skills, good organizational skills, and attention to detail is required.
• Excellent verbal and written communication skills required due to high level of interaction with customers and co-ordination of process with all internal departments.
• Must be, or become, knowledgeable in Commercial/Industrial information requirements and possess a strong working knowledge of the advantages of natural gas, its products and the customer attachment process.

KEY RESPONSIBILITIES: 

Lead Generation & Management

• Identify, engage, and qualify potential customers through outbound calls, emails and digital channels.
• Respond to and manage all inbound leads from various sources, including website forms, phone inquiries, email campaigns, and referrals.
• Accurately capture and log lead information in the CRM system Salesforce
• Qualify leads based on predetermined criteria (e.g., budget, timeline, decision-maker).
• Enrich lead profiles with relevant data from public and internal sources.
• Route qualified leads to the appropriate sales representatives based on territory, solution type, product expertise, and availability.
• Track lead progression through the sales funnel and provide regular updates to the sales team and management.
• Manage pipeline of all renewal, retention and remote service opportunities as identified by Sales and Operations Groups.
• Accurately capture and log client and account information in the CRM system as assigned by Senior Director.
• Complete the full sales cycle of all add/upgrades and any renewal and retention efforts. 
• Enrich account profiles with relevant data from public and internal sources.
• Route larger opportunities to the appropriate Vice President of Sales based on territory, solution type, product expertise, and availability.
• Track pipeline and all closed won/lost activity. 

Sales Excellence

• Complete all quotes in sales management or CRM tool
• Maintain accurate and up-to-date records of sales activities, pipeline status, and customer interactions in the CRM system.
• Utilize data and analytics to optimize outreach strategies and improve conversion rates.

Data Analysis & Reporting

• Generate reports on opportunity pipeline, conversion rates, and other key sales metrics such as SEV, Margin Attainment and net new opportunities.

Communication & Collaboration

• Maintain open and effective communication with sales representatives, marketing team, and other stakeholders.
• Build and maintain strong relationships with internal and external contacts.
• Effectively communicate with potential customers via phone, email, text and other channels.

Qualifications & Experience

• Education: High school diploma or equivalent required; associate or bachelor's degree in business administration, marketing, or a related field preferred.
• Experience: 2-3 years of experience in an inside sale, or full-sales cycle role. 

Skills

• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficiency in Salesforce and/or similar CRM systems (Zoho, HubSpot, Dynamics) 
• Proficiency with data enrichment tools (ZoomInfo, Sales Navigator, LinkedIn, 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Problem-solving and analytical skills.
• Strong work ethic and a positive attitude.

Requirements 

• Ability to work from a professional office environment.

WAREHOUSE II- AFTERNOON SHIFT – Monday-Thursday 15:30-02:00 HOURS

The below positions needs to be filled:

1 cycle counter, 2 receiving, 6 MHE picking/replenishment. These roles are same level as Warehouse Worker II - MHE.

• A Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing terminology and practices. This position is responsible for warehouse functions including, but not limited to, unloading, sorting, picking, kitting, packing, shipping and cycle counts and may be responsible for multiple accounts. The person in this position may use PC-based warehouse management systems to track packages, confirm shipments, print labels and perform inventory counts. The Warehouse Associate II may use RF Scanners, carts, pallet jacks and/or forklifts. This employee may have direct customer and vendor contact and works under supervision by the Warehouse Lead or Supervisor.

• Receive and inspect small pack deliveries from multiple carriers and disperse shipments throughout the warehouse, OPS Office and District Office accordingly

• Completion of required QA documents (Vehicle Inspection Record) as per client’s requirements

• Scanning of all incoming parcels and obtaining signatures for all deliveries

• Put away product in correct location based on SOPs.

• Receive returns, count and confirm quantities, determine condition and complete paperwork (e.g., separate invoices and match to bills).

• Obtain orders, prioritize if necessary, and select products from the proper locations.

• Obtain and properly match up reprinted orders.

• Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity.  Escalate concerns to Lead or Supervisor.

• Stage and securely pack product based on SOPs.

• Place the appropriate documentation with each order and ensure all cases are clearly labeled and accurately marked (e.g., pick/pack slips, refrigerate stickers).

• Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule.

• Handle products and perform duties according to client procedures, GMP/SOP and government/compliance regulations.

• Palletize cases, wrap, and load skids onto trailers.

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

180 KING ST W:KITCHENER

KITCHENER

Canada

15

Part time

PERSONAL & COMMERCIAL BANKING

Regular

Salaried

2025-03-20

2025-03-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe delivery of product to customer locations while providing professional service in a team-oriented environment. The delivery driver is also responsible for coordinating the unload with hands-on support in collaboration with a delivery helper. Come join our team to experience working in the exciting and rewarding Agricultural Industry!

SHIFT: Full-Time - Monday, Tuesday, Thursday and Friday

What's in it for you:

• Salary: $28.46/hour
• Fast paced learning environment
• Opportunities for growth and training development!
• Benefits after 3 months of service 
• Pension after 1 year of continuous service

Responsibilities Include:

• Safe transportation of product to customer locations
• Completing circle check, log books, and other regulatory requirements including truck maintenance
• Manual loading and unloading of product according to plant and customer specifications
• Collaborating with various teams throughout the day
• Provide direction and guidance to Delivery Helper to meet customer requirements
• Supporting training needs for new hires as an overall team
• Following all procedures (e.g. biosecurity, HACCP, CHEQ)
• Positive customer interactions
• Other duties as assigned

Required Qualifications:

• Must have valid DZ license or equivalent with clean driver’s abstract
• Must have 3-5 years driving experience with a D license or equivalent
• Demonstrated commitment to safe work practices
• Must understand and follow all Animal Welfare/HACCP/Biosecurity procedures (Training will be provided)
• Willing and able to work flexible hours, including some Wednesdays (e.g. early starts and/or late end times)
• Proven communication and interpersonal skills
• Able to complete work without supervision
• Able to work in extreme weather hot or cold
• Must be in good physical condition – able to lift up to 50 lb. overhead repetitively
• Delivery experience an asset
• Familiarity with delivery routes an asset

Location: 70 Heritage Drive, New Hamburg, Ontario

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

68 VICTORIA ST:CENTRAL HURON

CENTRAL HURON

Canada

22.5

Part time

PERSONAL & COMMERCIAL BANKING

Regular

Salaried

2024-12-31

2025-03-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. This position may direct the work of others and provide instruction and guidance to lesser experienced employees. This position performs general office duties including word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.

Responsibilities:

• Executes a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.
• Researches and corrects errors resulting from incorrect pre-advise information.
• Compiles and saves shipping documents (paper or electronic) to comply with government regulations.
• Prepares complex reports/presentations.
• Performs analysis using various software packages and databases (e.g. MS Access).
• Provides advanced office support knowledge and skills.
• Prepares and/or coordinates information for internal and external contacts.
• Preparation of shipping documents and maintaining various SOP's.
• Performs accounts payables functions.
  • Uses Coupa software (Manages invoices and order creation)
  • Assists vendors and suppliers with uploading invoices and change requests.
  • Provide payment status updates.
  • Assist with Supply Line inquires
  • Interact with Finance Team for investigations.
  • Create P.O.’s for BaSE (IE Team)
• Complete monthly responsibilities.
  • Complete fixed fee billing for specific accounts
  • Process billing templates for UPS Fulfillment accounts
  • Reconcile all rebillables with Senior Management
• Manage Temp Labour acquisition.
  • Co-ordinate recruitment  tasks with agencies
  • Create reports and disperse

Qualifications:

• High School Diploma, GED, or international equivalent
• 2+ years' office warehouse support experience - Preferred
• Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills.
• Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
• Accurate and rapid data entry

Every member of our warehouse team is an integral part of our business. They ensure every order is staged and delivered to our customers in a timely manner while helping maintain our Warehousing cleanliness and inventory.

What’s in it for you?

• Full health care benefits starting day one.
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Loading and unloading product in a timely manner to meet delivery deadlines and customer commitments
• Receiving incoming shipments and checking for accuracy
• Put away product to correct areas in the warehouse in a timely manner
• Picking, packaging and shipment of customer orders, including preparing documentation for shipment
• Liaising with freight companies and inside/outside customers to determine shipping priorities
• Ensuring good housekeeping and safety procedures are maintained in shipping area

What you will bring:

• Previous warehouse experience required
• Knowledge of industry products is an asset
• General basic computer skills including Microsoft Office is required
• Exceptional customer service and communication skills
• Must be dependable and reliable and willing to take initiative
• Able to regularly lift (up to 50lbs pounds)
• Forklift certified or ability to be certified
• WHMIS and TDG certification would be an asset

Overview

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Account Manager – SWO Enterprise  

This position is responsible for retaining and growing Roger’s revenue within an assigned Enterprise Strategic Account territory.  By effectively partnering with clients, Account Manager will provide effective business solutions to customers through innovative and strategic planning, superior customer service, executive engagement, and prospecting.

What you will be doing:

• Responsible for the new business development with professional “Hunter” mindset within an assigned base of prospects, low share, & incumbent accounts and/or territories/industries within the Rogers For Business Strategic team.

• Primary client relationship manager; marshals Rogers resources across sales efforts.

• Capable of having business development conversations about client needs; leverages specialists for more complex sales opportunities.

• Selling & servicing an integrated suite of Rogers For Business solutions (Wireless, Network Access, Managed Services, Data Centre , Cloud, Disaster Recovery solutions, Voice Collaboration & Hosted PBX Business Productivity solutions, and Managed Services).

• Use innovative selling techniques and product knowledge, to grow business primarily within existing base of accounts using the full suite of Rogers products and services.

• Analyse and pursue opportunities for prospecting additional business within assigned construction and mixed vertical territory.

• Represent the company with a positive attitude and strong work ethic that will maintain a maximum retention rate and manage growth.

• Develop account and relationship management strategies, to gain insider status and to protect the account from any competitive activity.

• Act as the single point of contact for accounts on the full suite of products and services provided by Rogers Communications Inc.

• Share your ideas by actively participating at regular sales meetings and fulfil required administrative duties to support your role.

• Own and troubleshoot customer problems and provide solutions by working with key internal contacts to maintain integrity of business.

• Responsible for pro-actively maintaining a high level of Sales hygiene, forecasting, and account planning.

• Actively participate in regular sales meetings and fulfil administrative duties as required.

What you will bring:

• University degree or equivalent expertise.

• 5 to 10 years sales experience in Enterprise/Strategic sales (companies with 1500+ Employees).

• Experience working in complex sales environment selling to CIO, IT leaders with appreciation for long sales cycles & need to manage multiple customer stakeholders.

• Must be trustworthy, have Strong Business Acumen, likeable & customer focused on help customers solve problems & achieving their desired goals & outcomes.

• Ability to work in a “virtual” team environment with ability to work cross functionally with key internal stakeholders & executives.

• Must be proficient in selling telecom services (wireless, IOT, wireline, Data Centre + Cloud, Managed & Professional Services, Cloud based Phone systems).

• Experience in Office 365, Teams, PowerPoint, Excel, Word & Salesforce CRM.

• Seasoned Communicator both verbally & written.

• Technology Driven (understand market trends).

• Proven interpersonal skills.

• Proven aptitude for implementing sales strategies.

• Be self-motivated, results orientated & accountable for the development of new business.

• Positive Team Member and Contributor.

• Proven funnel management experience.

• Experienced presenting to Executives (Internal/External).

• Experience in data solutions selling and strategy.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. 

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 85 Grand Crest Place (031), Kitchener, ON
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Management
Requisition ID: 318511