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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

7250 Mile End, Montreal, Quebec

Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

45 700 $/$45,700 - 61 000 $/$61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

POSITION OVERVIEW

Reporting to the Chapter Lead of Application Services, the Senior Software Developer is an integrated role within the IT solutions delivery team. The Developer must participate in the complete development cycle, starting with planning and estimates, developing, implementing, and deploying complex services, orchestrations, and integrations following the requirements in a continuous integration and deployment context. Working smoothly in a fast-evolving environment and in a collaborative work mode will be the norm.

The person who joins the team as a Senior Software Developer will be part of a group responsible for supporting and improving our Client Portal, especially in relation to the Backend.

The work takes place in a complex environment, as our Client Portal offers several key processes to the organization that must always be available. A solid knowledge of the Backend development world is essential to meet our evolution needs. Additionally, knowledge of the banking world is an important asset to understand the context of our activities.

Experience working in an Agile model is essential to integrate well into our ecosystem. The Software Engineering Specialist must also collaborate and act as a leader with other developers on the team, as well as with Analysts and our internal clients.

CHALLENGES TO BE MET

• Maintenance and evolution of existing components.

• Ensure that the team uses appropriate engineering practices, invests in continuous improvements of tooling or technical debt, and that the system evolves to meet its needs and changing environment.

• Compliance with architecture, security, and industry best practices standards by the application/product.

• Communication/collaboration with other teams and within the team.

• Define and review programming codes to ensure that development standards are met and compatible with software, analysis, and design, following "best practices" in documentation.

• Collaborate with the team to develop functional specifications to understand business solutions and complexities.

• Provide first-level technical support to resolve production issues and provide support according to established service levels.

• Develop, implement, and deploy complex services, orchestrations, and integrations following requirements and functional specifications in a continuous integration and deployment context in all environments up to Production.

• Design, document, develop, and implement appropriate technical solutions based on information architecture, taxonomic analysis, and functional and non-functional requirements.

• Develop unit tests and ensure their proper execution.

• Ensure the repair of failures before software delivery.

• Act as the API team representative in various initiatives, projects, and evolutions to maintain the sustainability of the software's operation from an infrastructure and configuration perspective.

• Actively participate in daily Scrums.

• Adapt to evolving technology, learn and apply new methods to achieve the organization's goals, and follow best practices for the financial sector and IT industry.

• Control the quality and stability of the IT systems provided by following standard product lifecycle (PLC) development practices.

WHAT WE ARE LOOKING FOR

Education and desired experience

• Bachelor's degree in Information Technology or equivalent experience.

• At least ten years of experience in development or information technology.

• Experience in the banking sector is an asset.

• Seven to ten years of experience as a Fullstack or Backend developer.

Knowledge and skills

• Strong experience in .NET Core.

• Practical experience with the Angular Framework.

• Experience with various Build tools (Gulp, NodeJS, Yaml, etc.).

• Experience with software engineering approaches such as TDD, Pair Programming, CI/CD, Release Pipeline, and Azure DevOps.

• Demonstrate a high level of collaboration with developers, quality assurance analysts, and product owners.

• Practical experience with Azure DevOps.

• Practical experience in Agile mode (Scrum, Kanban, INVEST).

• Practical experience with Mulesoft is an asset.

• Knowledge of RAML & Swagger is an asset.

• Knowledge of YAML & XML.

• Experience with Splunk and Dynatrace is an asset.

• Knowledge of various protocols such as REST, HTTP, MQ, AMQP, JSON, and SOA.

• Knowledge of web and security standards related to APIs (OAuth, OIDC, SSL, CORS, JWT) is an asset.

• Knowledge of SQL Server, Entity Framework, and Automapper.

• Knowledge of automated API testing is an asset.

Other desired skills:

• Assume responsibility for assigned work to advance action plans and resolutions.

• Autonomy, initiative, and organizational skills.

• Proficiency in analysis, documentation, and problem-solving.

• Ability to learn quickly.

• Strong problem-solving, teamwork, adaptability, and autonomy skills.

• Excellent verbal and written communication skills in both official languages.

• Ability to work in a matrix and changing environment.

• Practical knowledge of various aspects of the IT/Web field.
  

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

POSITION OVERVIEW

Reporting to the Chapter Lead of Application Services, the Senior Software Developer is an integrated role within the IT solution delivery team. The Developer must participate in the full development cycle, starting with planning and estimates, developing, implementing, and deploying complex services, orchestrations, and integrations following requirements in a continuous integration and deployment context. Working smoothly in a fast-evolving environment and in a collaborative work mode will be the norm.

The person joining the team as a Senior Software Developer will be part of a group responsible for supporting and improving our public portal, especially in relation to the Backend.

The work takes place in a complex environment, as our public portal is extremely vast. A solid knowledge of the Backend development world is essential to meet our evolution needs. Knowledge of Optimizely version 12 CMS will be a plus. Additionally, knowledge of the banking world is an important asset to understand the context of our activities.

Experience in working in an Agile model is essential to integrate well into our ecosystem. The Software Engineering Specialist must also collaborate and act as a leader with other developers on the team, as well as with Analysts and our internal clients.

CHALLENGES TO MET

• Maintenance and evolution of existing components

• Ensure that the team uses appropriate engineering practices, invests in continuous improvements of tooling or technical debt, and that the system evolves to meet its needs and changing environment

• Compliance with architecture, security, and industry best practices standards by the application/product

• Communication/collaboration with other teams and within the team

• Define and review programming codes to ensure development standards are met and compatible with software, analysis, and design, following "best practices" in documentation

• Collaborate with the team to develop functional specifications to understand business solutions and complexities

• Provide first-level technical support to resolve production issues and provide support according to established service levels

• Develop, implement, and deploy complex services, orchestrations, and integrations following requirements and functional specifications in a continuous integration and deployment context across all environments up to Production

• Design, document, develop, and implement appropriate technical solutions based on information architecture, taxonomic analysis, and functional and non-functional requirements

• Develop unit tests and ensure their proper execution

• Ensure the repair of failures before software delivery

• Act as the API team representative in various initiatives, projects, evolutions, to maintain the sustainability of software operation from an infrastructure and configuration perspective

• Actively participate in daily Scrums

• Adapt to evolving technology, learning and applying new methods to achieve organizational goals and follow best practices for the financial and IT industry

• Control the quality and stability of provided IT systems by following standard product lifecycle development practices (PLC)

WE ARE LOOKING FOR

Education and desired experience

• Bachelor’s degree in information technology or equivalent experience

• At least ten years of experience in development or information technology

• Experience in the banking sector is an asset

• Experience as an Episerver developer (version 12) is an asset

• Seven to ten years of experience as a Fullstack or Backend developer

Knowledge and skills

• Experience in software development and coding in various languages (.NET MVC, .NET Core, HTML, SCSS, JavaScript, TypeScript, etc.) 

• Experience with various build tools (Gulp, NodeJS, YAML, etc.)

• Experience with software engineering approaches such as TDD, Pair Programming, CI/CD, Release Pipeline, and Azure DevOps

• Demonstrate a high level of collaboration with developers and product owners

• Practical experience with Azure DevOps

• Practical experience in Agile mode (Scrum, Kanban, INVEST) 

• Practical experience with Mulesoft is an asset

• Knowledge of RAML & Swagger is an asset 8.

• Knowledge of YAML & XML 9.

• Experience with Splunk and Dynatrace is an asset 10.

• Knowledge of various protocols such as REST, HTTP, MQ, AMQP, JSON, and SOA 11.

• Knowledge of web standards and security related to APIs (OAuth, OIDC, SSL, CORS, JWT) is an asset 12.

• Knowledge of automated API testing is an asset

Other desired skills:

• Assume responsibility for assigned work to advance action plans and resolutions

• Autonomy, initiative, and organizational skills

• Proficiency in analysis, documentation, and problem-solving

• Ability to learn quickly

• Strong problem-solving, teamwork, adaptability, and autonomy skills

• Excellent verbal and written communication skills in both official languages

• Ability to work in a matrix and changing environment

• Practical knowledge of various aspects of the IT/Web domain

To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.

1. Greets all customers in a polite and friendly manner.
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
3. Resolves customer issues and refers concerns to management where appropriate.
4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
8. Seasonal Associates are assigned a variety of duties throughout the course of the year. Specifically these Associates handle Garden Centre in the March-July time frame, Toys at Christmas, and Bikes in Summer. Garden Centre Associates will zone, water and cull plants. Some limited cash handling may be required. Limited amounts of carry-in and out are also required. Limited physical activity is required for Associates who handle bikes.

‎ 

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

6809 Hwy 16A W, Vegreville, AB T9C 0A2, Canada

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Are you an experienced developer with a proven track record of developing and maintaining secure Full Stack .Net Core solutions with C#? You have relevant experience in an agile delivery team in designing, documenting, developing, securing, and consuming REST APIs? I invite you to read on!

POSITION OVERVIEW

As part of BDC’s digital transformation, we are looking for candidates who are passionate about innovation and wish to contribute to the development of BDC’s financing services and others offered to our clients via our digital channels. Our objective is to provide an intuitive self-service and omnichannel client experience. The development of our digital services is based on automation, advanced analytics, and artificial intelligence in an agile delivery mode. Selected candidates will join a squad responsible for delivering specific functionalities within a product team.

CHALLENGES TO BE MET

• Participate in all phases of the Secure Software Development Life Cycle (SSDLC).

• Design and implement technical solutions that conform both to customer requirements and software development standards.

• Produce and maintain architecture and design documents, throughout the development and after the release.

• Maintain existing applications.

• Be an active participant in agile ceremonies and team meetings.

WHAT WE ARE LOOKING FOR

• Experience in developing and maintaining Full Stack secure .Net Core solutions with C#

• Experience developing front end solutions with Angular, Typescript and RxJs

• Experience designing, documenting, developing, securing, and consuming REST APIs

• Mastery of the concepts of object-oriented programming. Good knowledge of SOLID design principles and design patterns

• Experience with modern authentication and authorization mechanisms (OpenID Connect & OAuth)

• Experience developing robust automated tests (Unit Tests, API tests, Integration tests)

• Experience with CI/CD pipeline with YAML (pipeline as code)

• Proficient in using Microsoft Visual Studio, Git, Azure DevOps, NuGet and related tools

• Experience working with Relational databases like SQL server and MySQL

• Good understanding of event-driven architecture, and knowledge of event streaming and messaging systems such as Kafka and ActiveMQ

• Understanding of containerization and Cloud Services (Docker, Tanzu) 

• Understanding of Software engineering approaches such as TDD, DDD, Pair Programming, CI/CD, Trunk-Based development and DevOps

• Naturally collaborative team player, yet possesses an independent/Go-Getter mindset

• Strong communication skills – Ability to convey both technical and business-related ideas and values

• Work closely with stakeholders to gather requirements, create user stories, and translate them into technical solutions

• Collaborate with cross-functional teams to integrate applications with other systems and databases

• Troubleshoot and debug applications to resolve issues, optimize performance, and ensure the systems run efficiently

• Contribute to continuous improvement in application development practices and methodologies.

• Experience with integrations to third-party APIs

• Knowledge of security protocols and best practices in application development

• Minimum 8 years’ experience as a developer

• Bilingual (French and English)

• A degree in computer science, engineering, or relevant field is an asset

#INDHP

Overview

Overview

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.