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This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. He/She performs general office duties including word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings, and other duties as assigned. This position may deal with confidential material on a regular basis.

Responsibilities:

• Prepares reports/presentations.
• Performs analysis using various software packages and databases (e.g. MS Access).
• Provides advanced office support knowledge and skills.
• Prepares and/or coordinates information for internal and external contacts.

Qualifications:

• High School Diploma, GED, or International equivalent
• 2+ years' office warehouse support experience - Preferred
• Strong analytical and oral/written communication skills
• Proficient in Microsoft Office Word, PowerPoint, and Excel

Position: Operations Supervisor – Montreal

Department: Service Area Operations

Location:       Service Center , 4204, Industriel Blvd, Laval (Quebec) H7L 0E3

Type:                        Permanent, full time

As part of his/her duties, the successful candidate will be responsible for coordinating and directing all activities surrounding the operations and maintenance of the Service Areas under his/her responsibility.

Main responsibilities  :

• Directly supervise a team of 5 housekeeping team leaders and indirectly 15 to 30 establishment housekeeping attendants;
• Integrate new employees, train them in tools, work procedures and hygiene, safety and environmental procedures. Enforce health and safety and ergonomics rules;
• Ensure that established operational standards are met in each Service Area and enforce the requirements set for interior and exterior maintenance;
• Support human resources management in terms of disciplinary measures, hiring and dismissals, and handle more complex cases;
• Develop development plans and effectively manage the supply of maintenance products to service areas and carry out regular monitoring;
• Participate and collaborate in the submissions of various contractors for general maintenance work to be carried out and contribute to the optimization of the Service Areas;
• Perform various inspections at multiple levels and document with available tools;
• Accompany external maintenance visitors during major repairs and provide assistance as needed, perform minor repairs as needed;

Professional requirements :

Training:

• Professional studies diploma (asset);

Experiences:

• Three (3) to five (5) years of management experience in commercial building maintenance, team supervision and customer service;

Knowledge and skills:

• Experience in personnel management focused on communication and coaching;
• Excellent verbal and written communication and interpersonal skills;
• Leadership and analytical skills;
• Have a valid driving license and be able to travel long distances;
• Proficiency in the Windows environment and its main software (Excel and Word);
• Experience in a negotiation context, strong analytical skills, and a sense of vision.

Language skills:

• Bilingualism an asset (French and English);

Our offer *

• Stimulating professional challenge;
• Company car and benefits included;
• Training adapted to the needs of each candidate;
• Dynamic work environment;
• Full range of benefits*:
  • Group insurance
  • Possibility to enroll in a retirement plan or a stock purchase plan
  • And even more.

* Certain conditions apply.

What is the opportunity?

RBC Dominion Securities is currently seeking a Branch Operations Assistant to join their team. You will provide superior service along with administrative and operational support to clients and employees.

What will you do?

• Answer the telephone and greet clients in an open, friendly manner
• Provide attentive and accurate service to clients and respond to their needs
• Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager, when needed
• Prepare cheques and daily bank deposits
• Deal with incoming and outgoing funds
• Process account opening and any related account documentation
• Support the advisory teams in general administrative duties in the management of client accounts
• Perform other duties and responsibilities, as required

What do you need to succeed?

Must-have

• Exceptional client servicing skills
• A professional approach to all situations to create a positive working environment
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Ability to complete duties independently and seek out own answers and solutions
• Meticulous attention to detail and strong organizational skills

Nice-to-have

• Two years of relevant experience in the financial services industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Variety of assignments
• A strong and diverse team
• Management that supports your work and progression

Job Skills

Additional Job Details

95 BOUL JACQUES CARTIER S:SHERBROOKE

SHERBROOKE

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-09-20

2024-12-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?

Must-have

• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Minimum of 2 years of experience in the financial services sector
• Ability to work as part of a team

Nice-to-have

• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

95 BOUL JACQUES CARTIER S:SHERBROOKE

SHERBROOKE

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-11-19

2024-12-09

Closing Date:

* Position closed at 12:01am on the close date identified below.

12/3/2024

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

• Operational Audits;
• Risk Management;
• Financial Compliance (52-109).

How you will make contributions that matter...

• Conduct Operational and Financial Compliance 52-109 audits:

• Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls.

• Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements.

• With support, draft audit report findings that document the results and findings of the engagements.

• Perform follow-up reviews to verify that management action plans have been effectively implemented.

• Provide periodic updates to team members on the status of assigned work.

• Assist in the planning and execution of the risk management assessments:

• Identify and update key risk indicators, analyze for trends in risks, discuss with key stakeholders, and make recommendations on risk levels;

• With supervision, identify mitigations that address risks identified;

• Support the preparation of periodic risk management updates or other related reports;

• Collaborate on risk assessments; supporting the documentation and reporting of results to Management.

• Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment.

• Support the Internal Audit team with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls.

• Assist in various strategic initiatives of the Internal Audit department to help achieve the Company’s objectives.

You are best suited for the role if you…

• Bachelor’s degree in Commerce, Business Administration, Accounting, or in a related field.

• Professional designation or in process of completion (CPA CA, CIA, CFE, or equivalent).

• 2 years minimum of experience in audit; internal audit; operational audit experience is a plus.

• Strong critical and analytical skills, and sound judgement required (analyze processes and related internal controls).

• Ability to work independently with regular supervision, very high level of professionalism and teamwork skills.

• Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus.

• Understands Internal Audit’s purpose and role within the organization.

• Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus.

• General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification.

• Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus.

• Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus.

• Acts as an ethical, proactive, and objective professional.

• Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity and transparency.

• Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines.

• Mobility as function requires travel (5%-10%) (Canada, United States, Argentina, United Kingdom, Australia).

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

We support and care for our employees by providing them with…

SALARY RANGE:

$65,010 - $85,320

Your contribution

• Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge.
• Responsible for the maintenance of office systems including the computer network, telephones, voicemail, reference files, product sheets, office library and product and procedure manual. 
• Lead the management of facility operations, implementation of facility-related changes and change management activities. 
• Liaise with the Facilities team on all matters related to lease improvements, lease renewals and planned moves. 
• Perform front desk related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
• Execute regional reporting requests and perform data analysis.
• Manage regional administrative tasks surrounding the production of the CPG maturity report, letters, cash statements and the SOTI report.
• Coordinate and deliver a variety of regional activities including seminars, customer forums and professional development days, and provide logistics as required. 
• Assist in completing tasks to ensure branch compliance, including managing the Security Checklist and Business Continuity Plan.
• Participate in regional meetings and special projects.
• Liaise with external partners, such as medical associations and accounting firms, to implement regional projects. 
• Perform other administrative tasks.
• Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
• Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
• Actively, effectively and efficiently work in his/her field, in accordance with Scotiabank's values, Code of Ethics and Sales Guiding Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls to ensure the company meets its operational, compliance, anti-money laundering and counter-terrorist financing and ethics risk obligations.
• Promote a productive and inclusive work environment.

MD's expectations

• Customer experience management skills. 
• Strong organizational skills. 
• Excellent communication skills. 
• Sense of initiative and resourcefulness. 
• Ability to work effectively within a team. 
• Thoroughness. 
• Organizational skills, dynamism and effective communication. 
• Interest in working in a fast-paced environment and professionalism. 
• Team spirit and constant desire to create a positive work climate.

Training and experience

• College diploma in business administration or equivalent. 
• At least three years of administrative or office experience, preferably in a financial services firm.
• Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.  
• Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications. 

Why MD?

• We strongly encourage  work-life balance  and give you the flexibility and tools to achieve it.
• We believe that a diverse and inclusive work environment   promotes employee happiness and productivity.
• We know how  important benefits programs  are in supporting the mental and physical health of employees and their families.
• We know that  financial security  is important to you and we want to contribute to this by offering you competitive salaries, performance bonuses, a defined contribution pension plan and a stock purchase program for our employees.
• We know it’s important to  take a break , so we offer a generous paid vacation program that increases as you progress through your career at MD. Our collaborative work environment allows you to take a vacation with peace of mind, without having to worry about your clients.
• Through our partnership with Scotiabank, we can offer you  great banking solutions  to keep more money in your pocket. You'll have access to a wide range of banking services, credit cards, mortgage solutions, auto and home insurance and discounts.
• We love  discounts . Through the WorkPerks program, MD staff have access to thousands of discounts across Canada.

“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”

We are seeking a highly skilled and experienced Network Specialist with over ten years of professional experience in managing and optimizing global network infrastructures. The ideal candidate will possess an advanced understanding of network technologies, demonstrated by holding a Cisco CCNP certification or proven equivalent experience. This role requires expertise in global routing, LAN, wireless networking, and a deep understanding of network security protocols. The Network Specialist will be responsible for the design, implementation, and management of complex global network solutions, ensuring high availability, performance, and security across all network environments.

How You Will Make Contributions That Matter:

• Design, Implement, and Manage Global Networks: Develop and maintain robust global network solutions, including LAN, WAN, and wireless systems, ensuring optimal performance and reliability.
• Routing and Switching: Configure and manage complex global routing protocols (e.g., BGP, OSPF, EIGRP) and advanced switching technologies, ensuring efficient and secure data flow across the network
• Network Security: Implement and maintain network security measures, including firewalls, Identity (ISE), VPNs, IPS systems, and other security technologies to protect the integrity and confidentiality of network data
• Wireless Networking: Design, deploy, and manage wireless network solutions to ensure reliable connectivity and coverage across various global locations.
• Troubleshooting and Support: Provide advanced troubleshooting and support for network-related issues, working closely with other IT teams to resolve incidents efficiently. Manages the support process and escalations to ensure efficient resumption of operational processes when issues occur, including root cause analysis in response to critical incidents, to understand, document and plan remedial actions to prevent reoccurrence. Included in on-call after hour support rotation
• Monitoring and Performance Optimization: Continuously monitor network performance and make necessary recommendations & adjustments to improve speed, reduce latency, and enhance overall user experience.
• Documentation: Maintain detailed documentation of network configurations, changes, and procedures, and provide regular reports on network performance, security incidents, and project progress.
• Vendor and Stakeholder Management: Collaborate with vendors and stakeholders to evaluate new technologies, negotiate contracts, and manage the implementation of network solutions.
• Collaboration: Works with different teams including security, OT, etc, to deliver integrated change where appropriate, and to ensure that our network infrastructure is secure and robust end-to-end
• Training and Mentoring: Mentor network team and provide training on best practices and new technologies to ensure a high level of expertise within the team.

You Are Best Suited for The Role If You Have the Following Qualifications:

• Diploma in the field of Computer Science or equivalent
• A minimum of 10 years of experience in network engineering with a focus on global network management.
• Cisco CCNP or equivalent certification/experience is required
• Proficiency in routing protocols (e.g., BGP, OSPF, EIGRP), LAN/WAN technologies, wireless networking, network security, and performance optimization.
• Experience in a manufacturing environment is highly desirable
• Experience with cloud networking solutions (e.g., AWS, Azure)
• Experience in SD-WAN, VXLAN and Load balancer technologies and implementation.
• Strong on process automation
• Strong experience working with cybersecurity team
• Strong analytical and problem-solving skills, organizational skills and attention to detail
• Experience with packet tracer or analyser
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to work beyond core business hours / on call, if necessary to minimize business interruption during planned or unplanned network/system modifications
• Ability and availability to travel occasionally to our different sites if required
• Available for on-call support in rotation

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

SALARY RANGE: $88,325 to $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

The incumbent will be responsible for ensuring the smooth running of the operations of his/her shift team.

Available schedule: Friday, Saturday and Sunday (5:00 a.m. - 5:30 p.m.)

Salary:  $31.90. Please note that there are 2 salary increases per year with a target rate of $35.45/h.

We support and care for our employees and their families by offering:

• Vacation upon hiring;

• Generous and comprehensive group insurance;

• Group pension plan with employer contribution;

• Telemedicine and assistance program for employees and their families;

• Share capital with employer contribution;

• Generous allowance for parental leave;

• Paid leave; sickness, mobile and volunteer leave;

• Possibility to contribute to group RRSPs and TFSAs

• Training and development programs;

• Activities organized for employees and their families;

• Special discounts on our products;

Contributing in this role means:

• Transporting inter-factory goods with 53-foot trailer trucks;

• Carry out trailer movements within the yards of our distribution centers and factories;

• Carry out administrative tasks related to delivery activities;

• Carry out daily management of the weekend team and resolve minor issues;

• Plan and distribute transportation to the team of drivers on their shift, ensuring the quality of service to internal and external customers;

• Carry out equipment maintenance follow-ups jointly with the supervisor and coordinators;

• Collaborate with the supervisor in various continuous improvement projects of the department;

• Perform any other related tasks as required.

•  

The qualifications sought are:

In addition to having the qualifications required for the position of driver (class 1 MF), the candidate must:

• Possess good leadership and communication skills and promote teamwork;

• Have a proactive approach and be autonomous;

• Have a spirit of initiative and excellent work organization skills;

• Have a good command of the MDGs;

• Have a good experience on Isaac electronic worksheet system.

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Reporting directly to the Branch Manager, the incumbent is responsible for autonomously managing, establishing, maintaining and reviewing work schedules. He/she must also fill vacant positions with available employees, inform employees of schedules and minimize overtime by implementing effective scheduling strategies.
Job Requirements:
 

MAIN FUNCTIONS:

• The duties listed describe the job role of this position. Specific responsibilities and tasks may vary and be documented separately. The employee may not be required to perform all duties listed. Additional responsibilities may be assigned and duties may be modified, depending on business needs.
• All responsibilities or tasks are considered core functions, unless such responsibilities or tasks are unrelated to the listed functions, in which case they are considered other (non-core) functions.
• Employees are held accountable for the successful performance of duties. Job performance standards may be documented separately and may include duties, objectives, responsibilities or tasks not specifically listed herein.
• When performing duties, responsibilities or tasks, employees are required to know and follow safe work practices and to be aware of the company's policies and procedures relating to workplace safety, including but not limited to safety rules and regulations. Employees are required to inform the manager after becoming aware of unsafe working conditions.
• All duties, responsibilities or tasks must be performed in an honest, ethical and professional manner and in accordance with applicable company policies and procedures. In cases of uncertainty or lack of knowledge of company policies and procedures, employees are required to seek clarification or explanation from the senior manager or an authorized company representative.
  RESPONSIBILITIES:
• Manage work schedules of security guards and supervisors at client sites; manage the scheduling process to optimize operating results and minimize overtime; determine the best resolution to staffing issues.
• Ensure position coverage at all times; track leave requests, including vacation and personal leave requests to ensure position coverage; respond to emergencies, cancellations and absences to ensure positions at client sites are covered; act as a call center for remote positions.
• Ensure accuracy of payroll hours and billing data; verify billing and payroll reports and correct discrepancies; interact with accounts receivable and payroll departments to make corrections.
• Stay up to date with site contracts and training requirements, availability and hours worked of security guards.
• Coordinate schedule changes with management, supervisors and staff; act as liaison with customers, management and staff to resolve scheduling, training, billing and payroll issues.
• Ensure sufficient security personnel are available to cover vacancies created by absences and cancellations.
• Coordinate daily assignments and schedules of supervisory staff; inform supervisors of schedule changes and new security guard schedules.
  Inform management of vacancies as they arise; assist in screening security guard candidates; interview new security guards as required to determine availability for vacant shifts; fill security guard positions according to requirements and qualifications.
• Make recommendations on the removal of security officers from positions based on customer complaints, attendance issues and other performance problems; advise management on staffing issues that may arise as customer requirements change.
• Administer progressive discipline as needed.
• Maintain records of security officer qualifications, accreditations and training and coordinate on-site training requirements with on-site supervisor to meet client needs.
• Manage key and equipment control processes.

POSITION SPECIFICITIES:

• In-depth understanding of security activities.
• Accurately assess employees' strengths and development needs and provide feedback and coaching as deemed necessary.
• Must be able to organize and prioritize to ensure efficient operations and accomplish stated objectives.
• Must have a high level of experience interacting with people within the organization and have the ability to adapt to the varying levels of communication required for each group.
• Must possess the ability to discuss positive and negative situations with these individuals in a manner to ensure that the necessary objective is achieved with a positive outcome.
• Strong communication and interpersonal skills.
• Ability to work variable hours, including on-call responsibilities outside of business hours.
• Proficiency in various software, including Microsoft Word, Excel and PowerPoint.
• QUALIFICATIONS :
• College diploma in a related discipline or equivalent.
  At least two (2) years of related experience.
• WORKING CONDITIONS (physical/mental demands):
• With or without reasonable accommodation, the incumbent must possess the physical and mental capacity to perform the essential functions effectively. In addition to other demands, the demands of the position include, but are not limited to:
• Maintain calm when interacting with authorities, senior management, customers and staff, occasionally in emergency conditions and pressure situations.
• Submit to and meet company standards for background and reference checks and behavioral screening tests.
  Manage multiple tasks simultaneously.
• Processing and being exposed to sensitive and confidential information.
• Regularly use a vehicle to carry out tasks.
• Travel regularly or frequently to various company offices and other locations.
  Lead, motivate, train and mentor staff in a positive manner.
• Read and analyze reports and data, including use of computers.

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