Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent  Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

The Financial crimes – AML IT team is undertaking multiple complex regulatory initiatives as part of RBC’s Financial compliance requirements. In this role you will be responsible for strategically planning and managing successful implementation of the above mentioned.  The role will coordinate, develop, lead, communicate and execute activities to ensure objectives are accomplished according on time.

WHAT WILL YOU DO?

• Manage the implementation of multiple concurrent technology initiatives of varying complexity in a time efficient manner.  Monitor and control activities according to plan.  

• Continuously identify potential issues, conflicts, and risks.  Analyze, mitigate and escalate where appropriate

• Develop and execute on end-to-end delivery of technology projects and plan and execute all communication related to these.

• Collaborate and contribute on cross-functional enterprise initiatives and manage the effective implementation of assigned deliverables.

• Establish strong working relationships across business units and platforms to build influence and impact with key business partners. Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes.

• Hands on development of technical modules and guide the junior developers if required.

WHAT DO YOU NEED TO SUCCEED?

 Must have:

• 5+ years of experience in Programming languages (Java, Scala, Spark SQL, Unix scripting).

• Hands on experience with frameworks (Spring boot, OpenShift containers),

• Working knowledge of DevOps (Jenkins, UCD etc.) and Cloud (Azure, AWS etc.)

• Undergraduate degree coupled with technology development experience in complex programs with high frequency of requests and multiple priorities.

Nice-to-have: 

• Experience with AML domain.

• Strong organizational, project management and time management capabilities.

• Ability to facilitate between and influence key decision makers, strategic thinker.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid

#LI-POST

Job Skills

Active Learning, Agile Methodology, Application Integrations, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC)

Additional Job Details

120 WESTERN PKY:BEDFORD

BEDFORD

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-09-13

2024-12-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

What is the opportunity?

RBC is looking for an experienced SQL server DBA specialist with minimum of 10+ years of working experience. We are looking for someone provide application DBA support and services but also lead initiatives across the group.

This is an exciting position working with SQL server as leading initiatives in the group as well working with the databases in cloud.

We are looking for someone within local Toronto area as this is Hybrid working from office position.

Data and Analytics (DNA) team is looking for a SQL Server DBA Specialist.  The DBA will oversee predominately on-prem and some Azure SQL the creation and maintenance of database & transaction processing environments for application testing, pre-production verification, and production operation. You will provide technical leadership in the area of enterprise level database design, performance tuning, database access, database recovery, HA/DR design to many business-critical applications. The ideal candidate will demonstrate proven success in fast paced dynamic environment and demonstrated critical thinking, agility, and innovation in executing on multiple, complex projects and supporting multiple business critical applications. This role will provide thoughtful leadership in delivering a holistic, best-in-class DBA service to a portfolio of applications across lines of business and across the whole RBC enterprise. 

What will you do?

• Lead in the support of database and transaction management technology and it’s deployment and usage standards.

• Lead application development and support teams in optimal use of database and transaction management technology through creation and communication of standards and walkthrough of critical application components.

• Ensure that databases are optimally designed, so that applications meet their defined SLA s, reuse of existing database structures is maximized and operational costs are minimized.

• Provide leadership in ensuring all database and environmental changes are appropriately tested and implemented in such a manner that there is no impact to RBC systems and clients.

• Provide strong technical knowledge and business subject matter expertise across a wide range of database technologies, with primary focus on SQL server.  Provide database related technical support for development and production environment including required level of 7X24 on call support.

• Define, develop and meet various SLAs for multiple database platforms used in the company. Improve and optimize database administration and management with coding and automation with a focus on the performance, high availability, reliability, and reduce TOIL using SRE practices.

• Build self-service and self-managing capabilities of our database as a service infrastructure.

What do you need to succeed?

Must-have

• A minimum 10+ years of IT operation with strong understanding of SQL server database Architect, structures, theories, principles, and practices. A minimum 10+ years of proven working experience in Microsoft SQL Server technology at database administrator specialist capacity and current on SQL Server releases (i.e. SQL Server 2012, 2014, 2016, 2017, 2019)

• Knowledge on Database Architecture and able to understand the need to redesign as per best practices.

• Expert knowledge to analyze performance issue, identify tuning opportunities, implement improvements and advise developers on SQL Server as well as expert knowledge of support and maintaining SQL server on Windows platform 

• Should be proficient in SQL Query Tuning and Slow Query Optimizations with rewrite in an optimized way.

• Propose and build automated solutions with automation expertise. Experience with High Availability (i.e. FCI, Always On), data management and data processing flowcharting techniques.

• Deep knowledge and understanding of DB architecture for workload specific configurations.

• Good understanding of the organization’s goals, objectives, interpersonal, written, and oral communication skills.

• Ability to present ideas in user-friendly language. Strong root cause analysis, Self-motivated and directed, with keen attention to detail. TSQL, Power-shell, CLI and coding expertise.

• Able to prioritize and execute tasks in a high-pressure environment.

• Experience working in a team-oriented, collaborative environment.

• Ability to work towards proactive solutions.

• An expert Knowledge of Indexes and Index Management Ability to use Performance Monitor to gather Metrics to define baselines.

• Experience using SQL Profiler and examining Execution Plans. Willingness to learn in new technologies.

Nice-to-have

• Some knowledge of public cloud (i.e. Azure, AWS RDS) and containerization.

• Managing SQL server on container (i.e. Docker, Kubernetes, OpenShift etc…)

• Nice to have other NoSQL Databases platforms, knowledge of DevOps pipeline (i.e. git and JIRA)

• Coaching/mentoring skills, good verbal and written communication skills. Attention to client focus and client service

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.         

• Opportunities to building close relationships with clients.

• Access to a variety of job opportunities across business and geographies.

**Please note- This is a Hybrid role (3 days in a week from RBC waterpark place) & 2 days remote at this moment. This job requires you be flexible on work hours like weekend support, On-call/Pager support, 24/7.

#LI-Post

#LI-KAS

#LI-Hybrid

#TECHPJ

Job Skills

Customer Service, Customer Service Management, Detail-Oriented, Industry Knowledge, Information Technology Trends, IT Standards, IT Systems Integration, Resource Coordination, Service Platforms, Time Management

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-11-29

2024-12-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

9202 HWY 17:BRUCE MINES

BRUCE MINES

Canada

0

Part time

PERSONAL & COMMERCIAL BANKING

Casual

Salaried

2024-11-29

2024-12-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

The Lead Software Developer is an exciting & challenging opportunity for a Software engineer to make an impact and develop leadership skills. You will be responsible for the design and development of complex technology solutions to address critical regulatory compliance projects as well as drive strategic transformational change to the Retail Investments Business & Technology landscape.

Thought leadership is essential as you lead a team of highly motivated and technically strong developers, working within an agile squad to assess scope, plan sprints, and monitor progress ensuring delivery within timeline and budget. You will partner with stakeholders across RBC Technology & Operations to ensure new capabilities are delivered in alignment with organizational goals and standards. You will lead and advocate for the adoption of new tools and technologies that drive software development efficiencies and strengthen the safety & sounds of software changes.

What is the opportunity?

The Lead Software Developer is an exciting & challenging opportunity for a Software engineer to make an impact and develop leadership skills. You will be responsible for the design and development of complex technology solutions to address critical regulatory compliance projects as well as drive strategic transformational change to the Retail Investments Business & Technology landscape.
 
Thought leadership is essential as you lead a team of highly motivated and technically strong developers, working within an agile squad to assess scope, plan sprints, and monitor progress ensuring delivery within timeline and budget. You will partner with stakeholders across RBC Technology & Operations to ensure new capabilities are delivered in alignment with organizational goals and standards. You will lead and advocate for the adoption of new tools and technologies that drive software development efficiencies and strengthen the safety & sounds of software changes.

What will you do?

• Be a key member of the Retail Investments Design counsel, composed of Technical Management team and fellow Sr Developers to ensure future proofing of Retail Investments solutions.

• Lead and drive the end-to-end design of our Retail Investments Core Systems.

• Provide work estimates using fact / metrics-based model with supporting assumptions.

• Innovate and improve our development practices though the adoption of new tools and practices e.g. generative AI, code analysis and test automation.

• Resolve complex issues and enable decisions that strike the balance between project priorities and longer term strategic needs

• Plan work, resources and lead all development activities to ensure goals or objectives are accomplished within approved time frames, scope, and budget.

• Mentor/coach technical advice to tech leads across multiple tech squads.

What do you need to succeed?

Must-have:

• Deep expertise in Mainframe technologies including: Cobol, JCL, DFSORT utilities, IMS, CICS, DB2, TSO/ISPF

• Familiarity with Integration patterns (Mainframe and non-mainframe).  

• Strong interpersonal and communication skills with a sense of ownership and drive

• Demonstrated leadership skills and ability to work effectively in large cross-functional teams

• Detail oriented and possess ability to handle multiple tasks simultaneously

• 10+ years of experience of hands-on IT development experience

• Agile project delivery experience

• DevOps automation (UrbanCodeDeploy, GitHub, Jenkins, Ansible)

• Demonstrated track record of though leadership driving client and business benefits

Nice-to-have:

• Experience in the financial industry, especially Investments like Mutual Funds, GICs and Savings Deposits

• Hands on experience with distributed technologies and implementing non-mainframe/mainframe integration patterns.

• Working experience with Assembler, FOCUS, and Mainframe SAS

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable

• Leaders who help your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid

#Ll-POST

Job Skills

Active Learning, Agile Methodology, Application Integrations, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Mainframe Computers, Mainframe Technologies, Programming Languages, Software Development Life Cycle (SDLC)

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-11-26

2024-12-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

What is the opportunity?

RBC Dominion Securities is currently seeking a Branch Operations Assistant to join their team. You will provide superior service along with administrative and operational support to clients and employees.

What will you do?

• Answer the telephone and greet clients in an open, friendly manner
• Provide attentive and accurate service to clients and respond to their needs
• Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager, when needed
• Prepare cheques and daily bank deposits
• Deal with incoming and outgoing funds
• Process account opening and any related account documentation
• Support the advisory teams in general administrative duties in the management of client accounts
• Perform other duties and responsibilities, as required

What do you need to succeed?

Must-have

• Exceptional client servicing skills
• A professional approach to all situations to create a positive working environment
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Ability to complete duties independently and seek out own answers and solutions
• Meticulous attention to detail and strong organizational skills

Nice-to-have

• Two years of relevant experience in the financial services industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Variety of assignments
• A strong and diverse team
• Management that supports your work and progression

Job Skills

Additional Job Details

95 BOUL JACQUES CARTIER S:SHERBROOKE

SHERBROOKE

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-09-20

2024-12-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

SAP Business System Analyst

As an SAP Business System Analyst within HR & Compensation Technology group, you’ll be part of a cross-functional team contributing towards various deliverables on new and/or annual projects related to HR technology. In your role you will analyze the business requirements on assigned projects in order help to ensure program / project system needs are identified, configured and delivered in line with the strategic goals or objectives of the project.  The primary area of responsibility for this role is SAP on premise Personnel Administration, Org Management, Benefits & Pensions, Time Management and Payroll and integrations to third party, vendors and other non-SAP applications.

Understands the HR business and factors opportunities and risks into requirements, conducts information gathering sessions. Prepares detailed business system requirements: identifying, tracking and resolving business systems issues and configure the SAP on premise system for all or most of payroll, benefit, pensions, time and other modules.

WHAT WILL YOU DO?

• Assesses, researches, analyzes and documents sponsor/stakeholder needs in accordance with Project Life Cycle and Capability Maturity Model deliverables, selecting appropriate information gathering and/or modeling techniques to solve problems. Guides QA through testing objectives and assist with analysis of testing results.
• Contributes to successful project completion by identifying risks and developing/recommending mitigation strategies.  Recommends business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add to clients.
• Functions as a liaison between the business and the developers. Walks stakeholders through requirements and manages expectations regarding scope.
• Contributes to test case creation; ensuring that test cases are tightly integrated with requirements specifications.
• Participate and work collaboratively within cross-functional project teams comprised of HRCT Teams, Business Partners, T&O IT Teams and Vendors.
• Develops system specifications and test plans, according to existing standards and methodologies.
• Elicit the requirements needed to carry out business processes including interviews, cross functional workshops, etc.
• Translates business needs, processes and procedures into a workable system, and articulating on specific software requirements by communicating about these requirements with technology experts and business stakeholders.
• Working closely with business architects and other technology staff to deliver project results while implementing risk analysis and meeting required deliverable.
• Provide direction, expertise, feedback, coaching and development to build the capability of more junior staff and with a strong drive to learn.
• Participates in planning with other Business Analysts, the Project Manager and business in the early stages of project formation.

WHAT DO YOU NEED TO SUCCEED?

• Proven experience (7+ years) working in small to Medium size projects in Agile or iterative waterfall project teams as a business Analyst with a university degree or equivalent work experience.
• Strong knowledge of SAP configurations in all or most of Personnel Administration, Org Management, Benefits & Pensions, Time Management and Payroll modules
• Strong knowledge of SAP payroll schemas, rules and functions
• Strong knowledge of SAP dynamic actions
• Ability to analyze application integrations and facilitate discussions with HR business partners to resolve issues and/or improve application performance
• Analyze and understand business data to support decision making and effectively present information
• Evaluate alternative procedural and systematic solutions that meet needs while maintaining business standards
• Ability to multi-task, prioritize and work independently under tight deadlines in a fast-paced environment.
• Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management.
• Strong analytical, trend analysis, problem identification and resolution skills.
• Great attention to detail, organizational skills and an analytical mind.

Nice-to-have:

• SAP and Robotic Process Automation (RPA) Experience an asset
• Workday Understanding
• Ability to read ABAP codes and debug ABAP programs or ability to work with technical resource to read ABAP codes and debug ABAP programs

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-HYBRID
#LI-POST
#TechPJ

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

120 WESTERN PKY:BEDFORD

BEDFORD

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-11-19

2024-12-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?

Must-have

• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Minimum of 2 years of experience in the financial services sector
• Ability to work as part of a team

Nice-to-have

• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

95 BOUL JACQUES CARTIER S:SHERBROOKE

SHERBROOKE

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-11-19

2024-12-09

The RBC Dominion Securities Management team located in Brantford, is looking for a CIRO Licensed Branch Operations Assistant to join their team! You will provide superior client service along with administrative, operational, and wealth management support to clients and employees. This role is highly administrative and requires the ability to prioritize tasks, have organizational skills and exceptional attention to detail. This role ensures the branch is following procedures as outlined in the Internal Controls policies as well as regulatory requirements.

What will you do?

• Help manage incoming communications from clients, Advisors and other internal and external partners via phone, email or fax.

• Review and process daily branch transactions to ensure transactions have been entered accurately, all necessary departmental approvals have been obtained and Internal Controls have been followed. Daily branch transactions include: bank wires, cheque preparation, cheque and certificate deposits, documentation review and scanning

• Provide attentive and accurate service to clients and respond to their needs

• Assist with upholding IA teams business and client service plan, and client review schedule

• Respond to general client inquiries (account transactions, requests for tax receipts, account reporting, enter trade orders, etc.)

What do you need to succeed?

Must Have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)

• Meticulous attention to detail and excellent time management skills

• Exceptional written and verbal communication skills

• Excellent organizational and multitasking skills—keep track of multiple projects

• Excellent time-management skills, must be able to work under tight deadlines

• Ability to complete duties independently seeking out own answers and solutions

• A professional approach to all situations to create a positive working environment

• Ability to complete duties independently seeking out own answers and solutions

Nice to Have

• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

Job Skills

Client Service, Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Deadline Management, Followership, Interpersonal Relationships, Office Tools, Organizing, Prioritization, Problem Management, Professional Etiquette, Self-Service and Virtual Call Centers, Teamwork, Time Management

Additional Job Details

274 LYNDEN RD:BRANTFORD

BRANTFORD

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-11-19

2024-12-04

Job Skills

Agile Methodology, Agile Methodology, Amazon S3, Application Development, Application Integrations, Application Maintenance, AWS Deployment, Cascading Style Sheets (CSS), CircleCI, Core JavaScript, Creating Actions, Cypress.Io, Cypress.io Testing Framework, Database Queries, Database Schema Design, Detail-Oriented, Enterprise Application Delivery, Express.js, GitHub, Git Repository, GraphQL (Query Language), Group Problem Solving, Heroku, JavaScript, JavaScript API {+ 16 more}

Additional Job Details

WATERPARK PLACE, 20 BAY ST:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-04-17

2024-12-24

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Must be able to work all business hours

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial or service industry
• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World-class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• Opportunity to achieve great success and grow your career with RBC

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

304 CENTRE ST:SHAUNAVON

SHAUNAVON

Canada

0

Part time

PERSONAL & COMMERCIAL BANKING

Casual

Salaried

2024-11-15

2024-12-01

***Successful candidate must be bilingual in both French and English Skill Sets***

What is the opportunity?

As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You provide our clients with proactive, professional advice and collaborate with RBC partners to help clients with their goals and key life events. As an expert advisor, you have a breadth and depth of expertise across everyday banking, investments and credit, with the ability to fulfill on a robust Advice Experience on both complex personal and business needs.

What will you do?

• Consistently demonstrate empathy, kindness and take the time to understand circumstances, motivators and concerns in all interactions with colleagues and clients 
• Communicate effectively to uncover client needs, deliver client centric advice, solutions and proactively resolve client concerns at first point of contact
• Use your own advice capabilities, and those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
• Provide professional advice and education with an ability to address complex credit and investments, ensuring solutions recommended are appropriate for client needs and financial circumstances
• Champion digital enablement by proactively educating our clients to self-serve, while leading with advice, serving through digital where possible and encouraging our clients to interact with us in their channel of choice.
• Make good use of technology to connect with clients both virtually and face to face
• Implement effective contact and relationship building strategies, that accelerate new client acquisition and retention in your local community
• Collaborate with market-leading professionals in financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and relevant expert advice

What do you need to succeed?

Must-have

• Valid Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course)
• Quebec – Completed Certificate of Achievement – Personal Finance, offered through the Canadian Securities Institute (i.e., Fundamentals of Personal Finance – Quebec, Investment and Taxation Fundamentals – Quebec, Insurance and Retirement – Quebec)
• 1-2 years of proven sales experience in the financial services industry, handling credit and investments
• Demonstrated ability to build trust and maintain long-term client relationships
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

.

Nice-to-have

• Active in developing a solid network in the local community

What are the advantages for you?

We strive to meet the challenge of being our best mind, a progressive mindset to continue to grow and work together to provide trusted advice to help our clients thrive and thrive in communities. We care about each other, realize our potential, make a difference for our communities, and achieve mutual success.

• Network and develop lasting relationships with students from diverse backgrounds across Canada
• Participate in fun events and gamification challenges to help you build your career toolkit while enjoying a work-life balance.
• Leaders who support your development with coaching and learning opportunities
• Work in a dynamic, collaborative, progressive and high-performance team
• Ability to make a difference and lasting impact
• Enjoy a comfortable work environment with the ability to dress casually

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

9393 RUE MAIN:RICHIBUCTO

RICHIBUCTO

Canada

37.5

Full time

PERSONAL & COMMERCIAL BANKING

Regular

Salaried

2024-11-07

2024-11-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above