Main Purpose and Function

This position will play a major role in the support and enhancements of the City’s 311 Customer service applications (EM Pro / Verint) as well as a supporting role with Enterprise Service Management systems (ServiceNow), and will be responsible for the design, implementation and maintenance of business systems, plus its related solutions and utilities, integrations, and reports.

This role will be more front-end focused but will require knowledge of back-end development as well. Application development will employ a variety of languages and platforms, but will primarily leverage Javascript and React Native and JQuery frameworks. Experience with other languages, frameworks and environments such as SQL Server (SSRS), .NET, Oracle, SOAP, RESTful API are an asset.

Specific Duties and Responsibilities

• Create, test and maintain applications and tools, and have responsibility for all aspects of systems documentation and reporting, security, data integrity and implementation. 
• They may also work with other systems with functional or operational ties to EM Pro and ServiceNow or its supported business lines, such as integrated applications or new solutions to be introduced to support team’s work scope. Our systems’ operational support role is expanding. 
• The Programmer/Analyst will participate in reviews of the use and application of information technology standards and procedures and liaise with 311, business unit and IT analysts to maintain consistency and continuity of the City's technology and information base.  
• The Programmer Analyst may prepare and deliver oral and written presentations.  Duties also include keeping abreast of current software and hardware developments and training of systems and user personnel. 
• Other duties/responsibilities as assigned 

Qualifications
Education and Experience:

• Completion of a Computer Systems Technologies two year diploma course at a technical institute plus sound experience in programming; OR an equivalent combination of training and experience

Knowledge, Skills and Abilities:

• Knowledge of Windows operating systems (Windows 2018 Server and above) and related technologies (IIS, Active Directory), Oracle and SQL Server
• A combination of SQL, .NET, and JavaScript. Knowledge of C# is an asset.
• Development and maintenance of enterprise applications (e.g CRM, ERP) and preferably related to call centres or asset management, running in an ASP.NET environment.
• SOAP and RESTful application API
• Integration and data-transformation between different software systems
• Migration of legacy applications data into new enterprise system, familiar with data transformation concepts and methods.
• Reporting creation tools, preferably SQL Server Reporting Services (SSRS) or Power BI.
• Experience with system-specific configuration tools, such as EM Pro (Verint) or ServiceNow, is an asset. 
• Proven self-starter who is able to exercise considerable independent judgment while working under minimal supervision. 
• A combination of strong business systems analysis and technical skills, data modelling skills, experience in the development and maintenance of computer systems and integration of applications and databases across platforms is highly desirable.
• Outstanding interpersonal, collaboration, and communication skills, at both the technical and non-technical level
• Ability to be a team player, deal with changing and competing deadlines within a multiple task environment are required.
• Considerable understanding of relational database, services, and web programming concepts.
• Experience in a municipal or public-sector environment, preferably with exposure to Customer Service, Enterprise Service Management-related applications is desirable.
• Ability to meet transportation requirements. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: IT, Digital Strategy & 311 (1070) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: February, 2025 

Position End Date: January, 2027 

Salary Information: Pay Grade GR-027: $47.62 to $56.27 per hour

Application Close: December 13, 2024

Main Purpose and Function

The Senior Electrical Engineer manages the delivery of annual electrical work and manages the Electrical Design team, including delivery of electrical drafting, design and engineering services. The position establishes and implements electrical technical specifications, standards and related work processes.

The position reports directly to the Associate Director, Electrical Design.  The Senior Electrical Engineer is responsible to oversee the electrical design teams. This position is required to deliver timely, quality services to clients internal and external to the City of Vancouver, including but not exclusive to other sections within the Streets division, Electrical and Traffic Operations, Streets Activities, Sustainability and Utility Management Branch, Transportation Division, particularly the Traffic and Data Management branch and Transportation Design branch, other City Departments, and developers and consultants. The position also partners with external stakeholders with BIAs, BC Hydro, and Coast Mountain Bus Company.

Specific Duties/Responsibilities

• Leads the Electrical Design staff in delivering on strategic objectives and the continuous improvement of services related to the City’s electrical infrastructure. 

Asset Management:

• Assists in prioritization, administration and execution of the electrical infrastructure capital plan (approx. $4M annually), working in partnership with the Divisional Asset Manager/Engineer and Operations
• Ensures asset management strategies and plans are established for all electrical infrastructure

Operations Management / Financial:

• Assist in managing operating budget
• Assist in managing the capital budget, ensuring work plans are executed in order to fully spend annual capital allocations in alignment with priorities and needs
• Develops budget requests to optimize asset management principles while aligning with City priorities
• Explores and implement more cost effective ways of delivering services

Human Resources:

• Oversees and directs the work plans of exempt and unionized staff, assigning and re-distributing duties as required to ensure the efficiency and optimization of staff work plans
• Develops, implements and monitors quality control processes and procedures for all services provided by the electrical design section (PGA and PMF)
• Adopts and implement HR processes, including but not limited to, attendance management program and performance management requirements
• Ensures adherence to fair and consistent practices in alignment with the collective agreements, the Branch Community Agreement and the City wide policies

Programs and work plans:

• Develops and implements program work plans
• Partners with the other branches (such as Traffic and Data Management, Transportation Design, Streets Activities, Streets Use Management, Utility Management, Sustainability Branch etc and provide resources to deliver design/review and construction services
• Oversees and directs the delivery of electrical capital projects including the design and construction phases, in accordance with the Engineering Project Management Framework
• Coordinates with internal and external customers to ensure that design services are provided in a timely and suitable manner, meeting project schedules
• Develops business cases and provides strategic analysis to new and emerging initiatives
• Ensures use and sustainment of corporate IT systems to manage information, including asset management, financial management 

Technical work:

• Establishes and maintains the City’s electrical specifications and drafting standards
• Ensures all necessary regulatory requirements are met related to Electrical design

• Leads technical resource for electrical design related to street lighting, Traffic Signals and power-related design
• Manages the technical staff to ensure delivery in accordance with standards, regulations and specifications
• Ensures the delivery of electrical design aligns with the design and construction standards and requirements
• Seal (as a P.Eng.) electrical designs generated under direct supervision.  Serves as Engineer of Record for electrical designs.
• Conducts internal Audits and lead and prepare the team for external Audits

Safety and Training:

• Ensure safety program and standards are in place and followed by staff
• Ensure Remote work Book is current and Requirements are met.
• Make sure check in, check out times and supervisory checks are performed

Continuous Improvement:

• Sets, tracks and analyzes operational performance goals and metrics, including costs and turnaround times as well as corporate green operations targets.
• Identifies industry best practices in electrical design specifications and capital program delivery, and implement within section
• Engages staff, management, clients and partner departments about how Electrical design can improve and better serve stakeholders
• Provides ongoing review and decision making with respect to staffing and employee engagement

City Representation:

• Participates and partners with other government, public and private organizations related to the City’s practices with electrical design
• Prepares and presents Council reports on electrical engineering issues
• Represents the City on other committees and working groups
• Responds to FOI and legal services requests
• Responds to resident requests
• Other duties/responsibilities as assigned.

Minimum Qualification Requirements

Education and Experience:

• Bachelor’s degree in Electrical Engineering with a Professional Engineer designation and minimum 6 years related experience in design and construction project engineering work, or an equivalent combination of education, training and experience.
• Experience managing staff and HR issues in a union environment.
• Registration or eligibility for registration as a Professional Engineer in British Columbia.
• Project Management Credentials (PMP) or equivalent is preferred

Knowledge, Skills and Abilities:

• Advanced knowledge of electrical engineering principles, standards, and specifications, as they relate to the municipal environment
• Working knowledge of Professional Governance Act – EGBC and Project Management Framework
• Ability to lead and review the work of a technical design team.[FF1] 
• Ability to manage and lead a diverse team in a unionized environment
• Ability to work collaboratively with diverse internal and external stakeholders
• Organizational and time management skills in a high volume and fast paced environment
• Ability to provide excellent customer service
• Excellent written and oral communication skills
• Ability to work and think strategically, including experience with business case composition and evaluation, strategic planning and development and implementation of Key Performance Indicators
• Ability to work independently with little supervision from Associate Director

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 3 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program. However please note that during the onboarding period, the position will be 5-days per week in office.

Business Unit/Department: Engineering Services (1300) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: January 2025

Salary Information: Pay Grade RNG-091: $111139 to $138924 per hour

Application Close: December 13 2025

Main Purpose and Function

The position performs technical duties related to traffic safety: using AutoCAD to develop sign and traffic control plans; reviewing and interpreting designs; development of Form 1s for signage and paint markings; reviewing and analyzing data from ICBC and other partners; maintaining databases and metrics as necessary; performing pedestrian, cyclist, traffic and transit studies (which may require shifting work hours to accommodate); conducting traffic safety investigations for all road users; and undertaking other related duties as required. The position responds verbally and in writing to citizen questions or concerns related to safety around schools and communicates with partners as necessary. The position may also research, analyze and prepare written responses to litigation inquiries.  

Specific Duties/Responsibilities

Supervisory

• Supervises work of EA I’s in the creation of sign, paint and traffic control plans.

Research and Analysis

• Conducts research, field studies/survey and analysis for curbside and street regulations to make technical recommendations;
• Consults with Transportation branches, Streets and Electrical Design branch, the business community, and external stakeholders to identify solutions and make recommendations to the Traffic Safety Engineer for curbside regulations, paint markings, pedestrian and cyclist safety improvements

Design

• Designs engineering plans of moderate complexity with AutoCAD
• Uses AutoCAD to design new and/or custom guide signage
• Reviews and interprets technical designs

Coordination/Consultation

• Responds verbally and in writing to citizen questions or concerns related to safety around schools and communicates with partners as necessary
• Other duties/responsibilities as assigned

Minimum Qualification Requirements

Education and Experience:

• Completion of Grade 12 supplemented with technical courses in engineering, transportation or a related field plus some related experience or an equivalent combination of training or experience. 

Knowledge, Skills and Abilities:

• Ability to perform elementary drafting including knowledge in using AutoCAD
• Ability to use Microsoft Office applications, Excel and Word in particular, but also PowerPoint
• Sound knowledge of electronic filing systems, such as VanDocs
• Ability to read and interpret engineering drawings
• Strong verbal and written communication skills
• Ability to work collaboratively and respectfully with internal and external contacts
• Ability to problem solve with accuracy and detail
• Ability to research and analyse information to make technical recommendations
• Ability to work well in a team and business environment with little or no supervision
• Ability to work under tight timelines and handle multiple tasks
• Class 5 BC Driver's License is preferred

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: January, 2025 

Position End Date: October 7, 2026 

Salary Information: Pay Grade GR-017: $31.66 to $37.2 per hour

Application Close: December 6, 2024

Main Purpose and Function
The Utility Maintenance Worker prepares and operates outdoor pools, water features, and water parks and performs routine to skilled maintenance, repair and cleaning of Vancouver's pools and community/recreation facilities.
 
Specific Duties and Responsibilities
•    Responsible for a variety of functions related to the operation and service of swimming pools, pool chemical controllers, pumps, filtration and related equipment.
•    Performs and coordinates routine janitorial functions including cleaning change rooms and washrooms; washing & waxing floors, replenishing supplies, collecting and transferring refuse.
•    Performs minor maintenance tasks including lubricating, cleaning, and painting stationary equipment found in various facilities.
•    Maintains building standards and monitor building security and safety.
•    Assists a Maintenance Technician in the maintenance of mechanical equipment related to swimming pools, water features, water parks, HVAC, or other related mechanical equipment.
•    Vacuuming of pools and safe handling of chemicals.
•    Other duties/responsibilities as assigned
 
The successful candidates must be prepared to work in various locations within the organization and have availability to meet varied shift requirements including: morning, day, afternoon, evening and weekend shifts.
 
Qualifications
Education and Experience:
•    Completion of a recognized certification program in building services work and some related experience
•    Pool Operator Level I and II
•    Applicants must attach a copy of the required certifications to their application
 
Knowledge, Skills, and Abilities:
•    Working knowledge of water filtration equipment and disinfection systems
•    Working knowledge of the materials, methods and equipment used in janitorial and building maintenance work
•    Ability to deal courteously and effectively with the public groups and users of the facility to ensure observance of the rules and regulations
•    Ability to observe equipment in operation and report on any malfunctions
•    Ability to operate water filtration equipment and any other tools or equipment associated with the work ( Pool Vacuums, Blowers )
•    Good health and strength sufficient to perform a variety of manual tasks in janitorial and building maintenance work
•    Above average manual dexterity and mechanical aptitude
•    Observes stationary equipment and related controls, logs gauge readings, and reports malfunctions to the superior
•    Ability to lift items up to 22.5 kg

Drivers License and Record Checks

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your three-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 30 days of this posting
• Copy of your three-year ICBC Driver’s Claims History directly from ICBC within 30 days of this posting
• If you have less than three years driving experience in BC, a request must be made for out of province/country abstract and claims history

Business Unit/Department: RealEstate Env & Fac Mgmt (1100) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full Time 

Position Start Date: January 2025 

Salary Information: Pay Grade GR-014: $28.1 to $32.92 per hour

Application Close: December 6, 2024

This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. He/She performs general office duties including word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings, and other duties as assigned. This position may deal with confidential material on a regular basis.

Responsibilities:

• Prepares reports/presentations.
• Performs analysis using various software packages and databases (e.g. MS Access).
• Provides advanced office support knowledge and skills.
• Prepares and/or coordinates information for internal and external contacts.

Qualifications:

• High School Diploma, GED, or International equivalent
• 2+ years' office warehouse support experience - Preferred
• Strong analytical and oral/written communication skills
• Proficient in Microsoft Office Word, PowerPoint, and Excel

Main Purpose and Function
The Engineering Assistant III will perform a variety of technical, supervisory, outreach, and administrative duties to support shared micromobility, street use, and public space-related infrastructure programs within the Street Use Management Branch. Responsibilities will be focused on the implementation and operations of shared micromobility systems (e.g. shared e-scooters, public bike share). This position may also support the various other programs managed within the Street Use Management Branch. 

The shared e-scooter pilot program and other micromobility initiatives advance key City objectives related to sustainability, equity and accessibility. The Engineering Assistant III will help further these initiatives while assisting with asset management, service levels, and supporting local and regional growth of micromobility.

Specific Duties and Responsibilities

• Reviews and interprets engineering and architectural drawings, field observations, and studies related to permits, licensed uses, and development applications as they relate to programs within the Street Use Management Branch.
• Develops geometric and sign/paint designs of moderate or higher complexity using AutoCAD according to design standards and principles.
• Produces and maintains reports, statistics and accurate records related to projects and programs within Street Use Management.
• Coordinates preparation, installation and operational processes including tracking and issuing permits for Branch projects and programs.
• Undertakes research and analyzes data, and provides summary reports and recommendations including assisting in preparing Council reports, presentations and technical studies.
• Performs inspections and field work (taking accurate measurements, detailed notes and clear pictures) for site inspections and construction reviews.
• Develops and maintains relationships, and communicates verbally and in writing with the public, community groups, stakeholders, internal departments and senior staff.
• Assists and participates in project related public and stakeholder meetings and events; organizing and sometimes leading meetings with internal and external stakeholders.
• Creates maps, graphics, and presentations for public meetings, website content, and internal communication, including work with GIS software and graphic programs. 
• Oversees the work of junior staff.
• Performs general administrative duties and other duties/responsibilities as assigned.
   

Qualifications
Education and Experience:

• Completion of Grade 12 supplemented with courses in Civil Engineering Technology or other equivalent area of study, plus sound related experience, or an equivalent combination of training and experience.
   

Knowledge, Skills and Abilities:

• Sound knowledge of current transportation engineering design principles and methods.
• Experience using AutoCAD for transportation drafting and design.
• Experience and ability to read and interpret engineering and architectural drawings.
• Proficient in the use of software applications and databases such as MS Office, AutoCAD and SAP.
• Working knowledge of the City's public space and transportation policies and regulations, community planning processes and land use policy would be an asset. Knowledge of strategic plans including Corporate Plan, Engineering Strategic Plan, Climate Emergency Action Plan, and Transportation 2040.
• Strong research and investigation skills; demonstrated ability to summarize data in an accurate written format; assist in the preparation of a variety of technical reports.
• Demonstrated organizational skills; ability to problem solve in a technical environment.
• Proven excellent written and verbal communication skills; the ability to provide accurate and thorough information to the public; and a proven ability to deal tactfully, patiently and effectively with the public.
• Proven strong interpersonal skills in establishing and maintaining cooperative and effective working relationships with staff and stakeholders.
• Ability to work with relevant design guidelines and regulations including international guides. 
• Ability to work in a team environment with little or no supervision and meet tight timelines in a multitask environment.
• Ability to perform a variety of clerical tasks related to municipal engineering work.
• Ability to work outdoors in inclement weather.
• Ability to meet transportation requirements.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: Jan, 2025 

Position End Date: Jan, 2026 

Salary Information: Pay Grade GR-021: $37.20 to $43.78 per hour

Application Close: December 4, 2024