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In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

8 Jobs Found

Internal Auditor Full-time Job

Saputo Diary

Human Resources   Montréal
Job Details

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

  • Operational Audits;
  • Risk Management;
  • Financial Compliance (52-109).

 

How you will make contributions that matter...

  • Conduct Operational and Financial Compliance 52-109 audits:

  • Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls.

  • Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements.

  • With support, draft audit report findings that document the results and findings of the engagements.

  • Perform follow-up reviews to verify that management action plans have been effectively implemented.

  • Provide periodic updates to team members on the status of assigned work.

  • Assist in the planning and execution of the risk management assessments:

  • Identify and update key risk indicators, analyze for trends in risks, discuss with key stakeholders, and make recommendations on risk levels;

  • With supervision, identify mitigations that address risks identified;

  • Support the preparation of periodic risk management updates or other related reports;

  • Collaborate on risk assessments; supporting the documentation and reporting of results to Management.

  • Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment.

  • Support the Internal Audit team with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls.

  • Assist in various strategic initiatives of the Internal Audit department to help achieve the Company’s objectives.

 

You are best suited for the role if you…

  • Bachelor’s degree in Commerce, Business Administration, Accounting, or in a related field.

  • Professional designation or in process of completion (CPA CA, CIA, CFE, or equivalent).

  • 2 years minimum of experience in audit; internal audit; operational audit experience is a plus.

  • Strong critical and analytical skills, and sound judgement required (analyze processes and related internal controls).

  • Ability to work independently with regular supervision, very high level of professionalism and teamwork skills.

  • Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus.

  • Understands Internal Audit’s purpose and role within the organization.

  • Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus.

  • General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification.

  • Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus.

  • Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus.

  • Acts as an ethical, proactive, and objective professional.

  • Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity and transparency.

  • Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines.

  • Mobility as function requires travel (5%-10%) (Canada, United States, Argentina, United Kingdom, Australia).

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

We support and care for our employees by providing them with…

  • Competitive salaries 

  • A hybrid work environment with the possibility to work from home 2 days a week  

  • Advantageous corporate agreements 

  • Full range of group insurance benefits 

  • Group retirement pension plan with employer contribution 

  • Purchase option of company stocks 

  • Group RRSP 

  • Health and wellness program in the workplace 

  • Assistance program for employees and their families 

  • Saputo products at a discounted price 

 

SALARY RANGE:

$65,010 - $85,320

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. 

Internal Auditor

Saputo Diary
Montréal
  Human Resources Full-time
  65,010  -  85,320
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key...
Learn More
Nov 18th, 2024 at 15:26

IT Specialist, Network & Telecommunication Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

We are seeking a highly skilled and experienced Network Specialist with over ten years of professional experience in managing and optimizing global network infrastructures. The ideal candidate will possess an advanced understanding of network technologies, demonstrated by holding a Cisco CCNP certification or proven equivalent experience. This role requires expertise in global routing, LAN, wireless networking, and a deep understanding of network security protocols. The Network Specialist will be responsible for the design, implementation, and management of complex global network solutions, ensuring high availability, performance, and security across all network environments.

 

How You Will Make Contributions That Matter:

 

  • Design, Implement, and Manage Global Networks: Develop and maintain robust global network solutions, including LAN, WAN, and wireless systems, ensuring optimal performance and reliability.
  • Routing and Switching: Configure and manage complex global routing protocols (e.g., BGP, OSPF, EIGRP) and advanced switching technologies, ensuring efficient and secure data flow across the network
  • Network Security: Implement and maintain network security measures, including firewalls, Identity (ISE), VPNs, IPS systems, and other security technologies to protect the integrity and confidentiality of network data
  • Wireless Networking: Design, deploy, and manage wireless network solutions to ensure reliable connectivity and coverage across various global locations.
  • Troubleshooting and Support: Provide advanced troubleshooting and support for network-related issues, working closely with other IT teams to resolve incidents efficiently. Manages the support process and escalations to ensure efficient resumption of operational processes when issues occur, including root cause analysis in response to critical incidents, to understand, document and plan remedial actions to prevent reoccurrence. Included in on-call after hour support rotation
  • Monitoring and Performance Optimization: Continuously monitor network performance and make necessary recommendations & adjustments to improve speed, reduce latency, and enhance overall user experience.
  • Documentation: Maintain detailed documentation of network configurations, changes, and procedures, and provide regular reports on network performance, security incidents, and project progress.
  • Vendor and Stakeholder Management: Collaborate with vendors and stakeholders to evaluate new technologies, negotiate contracts, and manage the implementation of network solutions.
  • Collaboration: Works with different teams including security, OT, etc, to deliver integrated change where appropriate, and to ensure that our network infrastructure is secure and robust end-to-end
  • Training and Mentoring: Mentor network team and provide training on best practices and new technologies to ensure a high level of expertise within the team.

 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

 

  • Diploma in the field of Computer Science or equivalent
  • A minimum of 10 years of experience in network engineering with a focus on global network management.
  • Cisco CCNP or equivalent certification/experience is required
  • Proficiency in routing protocols (e.g., BGP, OSPF, EIGRP), LAN/WAN technologies, wireless networking, network security, and performance optimization.
  • Experience in a manufacturing environment is highly desirable
  • Experience with cloud networking solutions (e.g., AWS, Azure)
  • Experience in SD-WAN, VXLAN and Load balancer technologies and implementation.
  • Strong on process automation
  • Strong experience working with cybersecurity team
  • Strong analytical and problem-solving skills, organizational skills and attention to detail
  • Experience with packet tracer or analyser
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to work beyond core business hours / on call, if necessary to minimize business interruption during planned or unplanned network/system modifications
  • Ability and availability to travel occasionally to our different sites if required
  • Available for on-call support in rotation

 

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

 

We support and care for our employees and their families by providing:

 

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

SALARY RANGE: $88,325 to $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, Network & Telecommunication

Saputo Diary
Saint-Laurent
  IT & Telecoms Full-time
  88,325  -  115,930
We are seeking a highly skilled and experienced Network Specialist with over ten years of professional experience in managing and optimizing global network infrastructures. The ide...
Learn More
Nov 15th, 2024 at 14:52

Class 1 Driver Full-time Job

Saputo Diary

Transportation & Logistics   Saint-Laurent
Job Details

The incumbent will be responsible for ensuring the smooth running of the operations of his/her shift team.

 

Available schedule: Friday, Saturday and Sunday (5:00 a.m. - 5:30 p.m.)

Salary:  $31.90. Please note that there are 2 salary increases per year with a target rate of $35.45/h.

 

We support and care for our employees and their families by offering:

  • Vacation upon hiring;

  • Generous and comprehensive group insurance;

  • Group pension plan with employer contribution;

  • Telemedicine and assistance program for employees and their families;

  • Share capital with employer contribution;

  • Generous allowance for parental leave;

  • Paid leave; sickness, mobile and volunteer leave;

  • Possibility to contribute to group RRSPs and TFSAs

  • Training and development programs;

  • Activities organized for employees and their families;

  • Special discounts on our products;

 

Contributing in this role means:

  • Transporting inter-factory goods with 53-foot trailer trucks;

  • Carry out trailer movements within the yards of our distribution centers and factories;

  • Carry out administrative tasks related to delivery activities;

  • Carry out daily management of the weekend team and resolve minor issues;

  • Plan and distribute transportation to the team of drivers on their shift, ensuring the quality of service to internal and external customers;

  • Carry out equipment maintenance follow-ups jointly with the supervisor and coordinators;

  • Collaborate with the supervisor in various continuous improvement projects of the department;

  • Perform any other related tasks as required.

  •  

The qualifications sought are:

 

In addition to having the qualifications required for the position of driver (class 1 MF), the candidate must:

  • Possess good leadership and communication skills and promote teamwork;

  • Have a proactive approach and be autonomous;

  • Have a spirit of initiative and excellent work organization skills;

  • Have a good command of the MDGs;

  • Have a good experience on Isaac electronic worksheet system.

 

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Class 1 Driver

Saputo Diary
Saint-Laurent
  Transportation & Logistics Full-time
  31.90
The incumbent will be responsible for ensuring the smooth running of the operations of his/her shift team.   Available schedule: Friday, Saturday and Sunday (5:00 a.m. - 5:30 p.m.)...
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Nov 15th, 2024 at 14:20

Project Manager Engineering Full-time Job

Saputo Diary

Engineering   Toronto
Job Details

Saputo Dairy Products Canada is looking for a Project Manager Engineering.

Under the Engineering Director supervision, the Project Manager is responsible for

planning, estimating and carrying out capital projects related to the field, through the

Canadian division plants. We are looking for a highly motivated candidate with a high

level of leadership.

 

Travel across Canada will be required for this position, depending on the project (30-50% of the time).

 

****Salary ranges from $88 325 to $115 930*** offers will vary commensurate with experience, education, skills, and training.****

 

We support and take care of our employees and their families by offering :

  • Vacation upon hire
  • Generous and complete benefit coverage with group insurance
  • Group retirement plan with employer contribution
  • Telemedicine and assistance program for employees and their families
  • Employee Share Ownership Plan with an employer match
  • Paid Parental Leave program
  • Paid time off: Sick days, floater days and volunteer day off
  • Opportunity to contribute to a collective RRSP & TFSA
  • Training and development programs
  • Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
  • Organized activities for employees and their families  
  • Advantageous discounts on Saputo products

 

How you will make contributions that matter:

 

  • Plan, manage and support the various CapEx projects for Canadian plants, process installation projects, packaging, building and utilities;
  • Establish preliminary concepts for equipment layout and present them to plants and related departments;
  • Actively participate in the development and maintenance of installation standards;
  • Coordinate and supervise the execution of projects, including monitoring the various subcontractors and make yourself available during the work (perhaps outside regular working hours);
  • Collaborate with the buyer in the engineering department, define equipment specifications and purchase offers, make their selection and group purchases in order to optimize costs;
  • Prepare budget estimates in close collaboration with other departments (operations, maintenance);
  • Ensure rigorous management of the allocated budget and communicate progress on a regular basis;
  • Establish, monitor and respect project schedules, communicate to the project team the progress, problems encountered and solutions proposed.

 

You are best suited for the role if you have the following qualifications:

  • Bachelor's degree in engineering, or equivalent training;
  • Member of a professional engineering association in a Canadian province is an asset;
  • 5-10 years of relevant experience, experience in agri-food is an asset;
  • Knowledge of automation and controls is an asset;
  • Knowledge of AutoCAD software, the Office suite including MS Project;
  • Excellent interpersonal skills and a field approach;
  • Demonstrates a high degree of autonomy, ability to prioritize and manage emergencies;
  • Communicates in English (both orally and in writing);
  • Have a car and a valid driver's license;
  • Be a team player and have an appetite for big challenges;
  • Willingness to travel across Canada (30-50%);

 

 

Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

Project Manager Engineering

Saputo Diary
Toronto
  Engineering Full-time
Saputo Dairy Products Canada is looking for a Project Manager Engineering. Under the Engineering Director supervision, the Project Manager is responsible for planning, estimating a...
Learn More
Nov 13th, 2024 at 15:37

Project Manager Engineering Full-time Job

Saputo Diary

Engineering   Toronto
Job Details

Saputo Dairy Products Canada is looking for a Project Manager Engineering.

Under the Engineering Director supervision, the Project Manager is responsible for

planning, estimating and carrying out capital projects related to the field, through the

Canadian division plants. We are looking for a highly motivated candidate with a high

level of leadership.

 

Travel across Canada will be required for this position, depending on the project (30-50% of the time).

 

****Salary ranges from $88 325 to $115 930*** offers will vary commensurate with experience, education, skills, and training.****

 

We support and take care of our employees and their families by offering :

  • Vacation upon hire
  • Generous and complete benefit coverage with group insurance
  • Group retirement plan with employer contribution
  • Telemedicine and assistance program for employees and their families
  • Employee Share Ownership Plan with an employer match
  • Paid Parental Leave program
  • Paid time off: Sick days, floater days and volunteer day off
  • Opportunity to contribute to a collective RRSP & TFSA
  • Training and development programs
  • Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
  • Organized activities for employees and their families  
  • Advantageous discounts on Saputo products

 

How you will make contributions that matter:

 

  • Plan, manage and support the various CapEx projects for Canadian plants, process installation projects, packaging, building and utilities;
  • Establish preliminary concepts for equipment layout and present them to plants and related departments;
  • Actively participate in the development and maintenance of installation standards;
  • Coordinate and supervise the execution of projects, including monitoring the various subcontractors and make yourself available during the work (perhaps outside regular working hours);
  • Collaborate with the buyer in the engineering department, define equipment specifications and purchase offers, make their selection and group purchases in order to optimize costs;
  • Prepare budget estimates in close collaboration with other departments (operations, maintenance);
  • Ensure rigorous management of the allocated budget and communicate progress on a regular basis;
  • Establish, monitor and respect project schedules, communicate to the project team the progress, problems encountered and solutions proposed.

 

You are best suited for the role if you have the following qualifications:

  • Bachelor's degree in engineering, or equivalent training;
  • Member of a professional engineering association in a Canadian province is an asset;
  • 5-10 years of relevant experience, experience in agri-food is an asset;
  • Knowledge of automation and controls is an asset;
  • Knowledge of AutoCAD software, the Office suite including MS Project;
  • Excellent interpersonal skills and a field approach;
  • Demonstrates a high degree of autonomy, ability to prioritize and manage emergencies;
  • Communicates in English (both orally and in writing);
  • Have a car and a valid driver's license;
  • Be a team player and have an appetite for big challenges;
  • Willingness to travel across Canada (30-50%);

 

 

Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

Project Manager Engineering

Saputo Diary
Toronto
  Engineering Full-time
Saputo Dairy Products Canada is looking for a Project Manager Engineering. Under the Engineering Director supervision, the Project Manager is responsible for planning, estimating a...
Learn More
Nov 13th, 2024 at 15:35

Health & Safety Regional Specialist Full-time Job

Saputo Diary

Medical & Healthcare   Dartmouth
Job Details

Overview of the Role

Saputo Dairy Products Canada is seeking a passionate Health & Safety Regional Specialist, responsible for all activities and education related to health and safety and applicable legislation in the Atlantic region. Providing guidance to the location’s leadership team as with our employees to adopt best behavior and procedures to reflect the priority and focus we have on health and safety. This role acts as an ambassador of our culture and values and will be responsible for the Spruce Lake, Moncton, Dartmouth, Halifax, Mount Pearl and St. John’s facilities.

 

Schedule: Monday to Friday

 

Salary: $79,266 to $100,100. Salary offers will vary commensurate with experience, education, skills and training.

 

How you will make contributions that matter:

  • Collaborate closely with peer group in executing company safety policies by providing training and education to ensure that employees follow Corporate and Governmental Safety Standards.
  • Work in collaboration with the Corporate Health & Safety team as well as other Health & Safety Specialists to foster and promote a culture of employee engagement and continuous learning.
  • Influence change though comprehensive risk assessments and safety data analysis and proactively review and execute safety programs.
  • Conduct frontline employee risk review and hazard assessments.
  • Provide guidance and review of site incidents in developing supervisor’s skills in investigating and preparing detailed reports with strong corrective actions.
  • Audit the facilities for legislative and corporate compliance and associated conditions to ensure that training, and preventative measures are addressing areas of opportunity.
  • Partner with local agencies to develop strong relationships while developing a knowledge base within the dairy/food industry.

 

You are best suited for the role if you have the following qualifications:

  • A degree/diploma in Health and Safety or equivalent work experience. Registered as Canadian registered safety professional (CRSP) is preferred.
  • 2-3 years of Health and Safety leadership experience in a medium to large organization.
  • Possess a thorough understanding of Ontario provincial regulations; CSA standards and ISO 45001.
  • An ideal candidate has experience in HOP, training delivery, coaching and is motivated to seek and understand problems in a systems approach.
  • Ability to communicate key HOP messages to senior leaders, site leaders, workforce and business partners.
  • Understanding in operational learning methodologies that include both learning from incidents and learning from normal work.
  • Ability to evaluate safeguards for error likely scenarios.
  • Possess a thorough understanding of provincial regulations; CSA standards and ISO 45001
  • Ability to travel to Ontario sites and work all shifts as required.
  • Recognized leadership and autonomy, excellent communication, planning and work organization skills.
  • Team oriented and strong ability to engage people.
  • Proficiency reporting in Excel, Word, and PowerPoint with the ability to learn other online systems
  • Bilingual, French and English, an asset.

 

We support and take care of our employees and their families by offering:

  • Vacation upon hire.
  • Generous and complete benefit coverage with group insurance.
  • Group retirement plan with employer contribution.
  • Telemedicine and assistance program for employees and their families.
  • Employee Share Ownership Plan with an employer match.
  • Paid Parental Leave program.
  • Paid time off: Sick days, floater days and volunteer day off.
  • Opportunity to contribute to a collective RRSP & TFSA.
  • Training and development programs.
  • Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs.
  • Advantageous discounts on Saputo products

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Health & Safety Regional Specialist

Saputo Diary
Dartmouth
  Medical & Healthcare Full-time
Overview of the Role Saputo Dairy Products Canada is seeking a passionate Health & Safety Regional Specialist, responsible for all activities and education related to health an...
Learn More
Nov 13th, 2024 at 15:30

Senior Analyst, Communications Full-time Job

Saputo Diary

Marketing & Communication   Saint-Laurent
Job Details

Overview of The Role

 

As an IT Communications Senior Analyst at Saputo, you are an integral part of the IT Change Management team, which supports a range of initiatives from small system enhancements to large-scale, complex SAP implementations. You coordinate the global IT operations communications portfolio and contribute to IT projects that impact people and business processes across the organization. You keep employees informed and engaged.

 

How You Will Make Contributions That Matter

 

Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, you are responsible for supporting project, program and/or organizational objectives by:

 

  • Coordinating the global IT Communications portfolio

  • Planning and executing innovative communications campaigns, including conducting in-depth audience analyses, outlining communications plans, and leveraging change management deliverables

  • Writing IT operational communications, e.g., monthly system releases, cybersecurity awareness and threats, and system outage notifications

  • Using a variety of tools and tactics to design, develop, and share project change and operational communications and gather audience feedback

  • Coordinating with translation services to develop material in our three local languages – English, French (Canada), and Spanish (Argentina)

  • Applying advanced graphic design skills and creativity to craft engaging communications

  • Applying Saputo change management methodology, tools, and templates

  • Following review and approval workflows

  • Reporting on Key Performance Indicators to project PMO and Saputo leaders

  • Identifying, monitoring, managing, and escalating risks and issues

  • Fostering relationships by connecting with, influencing, and supporting business and project team members at all levels

  • Maintaining expertise and knowledge of communications leading practice and emerging technologies

  • Seeking opportunities for innovation and efficiency and managing the continuous improvement of Saputo’s IT communications, change communications methodology, templates, and tools

 

About You

 

You are excited to contribute to a global organization that is a leader in its markets.

 

Your work experience, collaborative approach, curious mindset, and understanding of communications methods are ingredients in your recipe for delivering successful outcomes in a dynamic, fast-paced environment. You are a lifelong learner, who dives into new projects, technologies, and processes with enthusiasm. You enjoy interacting directly with colleagues and stakeholders in-person and virtually, as well as contributing to formal and informal discussions with your peers and individuals at all organizational levels. You are interested in working with a passionate team of Change Management professionals to enable business readiness and drive sustainable change.

 

As part of your duties, you will communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec, as well as in the rest of Canada, North and South America, the UK, and Australia. You are willing to travel domestically and internationally, when needed.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, etc.) or equivalent work experience

  • Minimum five years’ experience coordinating project and/or corporate communications programs, including developing strategies and plans

  • Demonstrated knowledge of best practices and advanced competency in designing and developing compelling communications

  • Advanced written and verbal communication skills                

  • Highly organized and detail-oriented

  • Ability to create content using current communications technologies and tools, e.g., Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise 

  • Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)

  • Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment

  • French and/or Spanish language skills

 

The following are considered assets:

  • Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience

  • Demonstrated understanding of change management methodology and practices

 

We support and care for our employees and their families by providing:

  • Competitive salaries

  • A hybrid work environment with the possibility to work from home 2 days a week

  • Advantageous corporate agreements

  • Full range of group insurance benefits

  • Group retirement pension plan with employer contribution

  • Purchase option of company stocks

  • Group RRSP

  • Health and wellness program in the workplace

  • Assistance program for employees and their families

  • Saputo products at a discounted price

 

Salary Range: $76,265 - $100,100

*Salary offers will vary commensurate with experience, education, skills, and training.

Senior Analyst, Communications

Saputo Diary
Saint-Laurent
  Marketing & Communication Full-time
Overview of The Role   As an IT Communications Senior Analyst at Saputo, you are an integral part of the IT Change Management team, which supports a range of initiatives from small...
Learn More
Nov 5th, 2024 at 15:16

IT Coordinator, Regional Service Delivery Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity across the organizations’ Saputo environment.

 

How You Will Make Contributions That Matter:

 

  • Manage support incidents & work orders in Remedy ticketing service.
  • Respect SLA’s in Remedy 
  • Be able to perform on demand computer hardware, software installations in Windows 10.  
  • Develop and maintain knowledge and technical capability across diverse and dynamic hardware, technologies, platforms and applications
  • Participate in the continues service improvement. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Associate degree or College certification.
  • 1-5 years’ experience in technical customer service/remote and deskside support
  • Strong written and verbal communication skills
  • Experience in troubleshooting hardware and software in large global organization.
  • Customer service oriented with superior problem-solving abilities.
  • Knowledge of Office 365
  • Understand Microsoft Active Directory and network services associated with (TCP-IP, DNS, DHCP, etc.)
  • Virtual private network knowledge (VPN).
  • Proactive and team oriented.
  • ITIL Certification is an asset.

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

 

We support and care for our employees and their families by providing: 

 

  • Competitive salaries 
  • A hybrid work environment with the possibility to work from home 2 days a week  
  • Advantageous corporate agreements 
  • Full range of group insurance benefits 
  • Group retirement pension plan with employer contribution 
  • Purchase option of company stocks 
  • Group RRSP 
  • Health and wellness program in the workplace 
  • Assistance program for employees and their families 
  • Saputo products at a discounted price 

 

SALARY RANGE: $51,595 to $67,750

IT Coordinator, Regional Service Delivery

Saputo Diary
Saint-Laurent
  IT & Telecoms Full-time
  51,595  -  67,750
Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity ac...
Learn More
Nov 4th, 2024 at 15:08