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Security Guard Full-time Job

Securitas Canada

Security & Safety   Edmonton
Job Details

The posting will remain open until filled.

RESPONSIBILITIES:

  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property, assets, and personnel.
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
  • Controls access to client site or facility through the admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
  • Satisfies client needs by providing excellent customer service while minimizing risk to client property and assets.
  • Monitors intrusion detection systems using automated alarm and video monitoring software.
  • Uses computer systems and software to monitor sites and complete basic trainings.
  • Maintains focus and awareness while working in a stressful environment, which includes noise from alarms, machinery and people, crowd distractions, time pressure, in order to preserve the professional ability to identify and locate potentially life-threatening situations and make effective decisions in both crisis and routine situations.
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
  • Conducts inbound/outbound package inspections.
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for the site and commensurate with their level of training.

 

QUALIFICATIONS: 

  • Must have valid provincial Security Guard License
  • Must have a valid First Aid and CPR Certification
  • Working knowledge of security operations and procedures
  • Reliable means of transportation
  • Excellent organizational skills
  • Able to write routine correspondence, including logs and reports.
  • Basic computer skills such as the ability to use Microsoft Office.
  • Able to walk, stand, and conduct patrols.
  • Must have excellent customer service and communication skills.

OTHER BENEFITS:

  • Free uniform
  • Virtual training
  • On the job training
  • Top industry rates of pay.
  • Continuous learning opportunities

Security Guard

Securitas Canada
Edmonton
  Security & Safety Full-time
The posting will remain open until filled. RESPONSIBILITIES: Observes and reports activities and incidents at an assigned client site, providing for the security and safety of clie...
Learn More
Jan 9th, 2025 at 14:34

Security Guard - Asset Protection (Airport) Full-time Job

Securitas Canada

Security & Safety   Barrie
Job Details

We are seeking Full time Security Guards for our client's Airport location in Lake Simcoe Regional Airport. This position is not for the entire airport. Only within the client's area. This position will be a Full Time One Year Contract.

We value diversity and inclusion and encourage all qualified people to apply.

The posting will remain open until filled.

Position Overview:

Wages: $19.00/hr 

Shift timings: 12 Hour Rotation Days and Nights 

Afternoon S/G FT Monday to Friday 15:00 to 23:00 40 HPW

Night S/G FT Sunday to Thursday 23:00 to 07:00 40 HPW

Night S/G PT Fridays and Saturdays 23:00 to 11:00 24 HPW

Afternoon S/G PT Saturdays and Sundays 11:00 to 23:00 24 HPW

 

RESPONSIBILITIES:

  • Perform access control provision duties, verify visitors coming on-site and parking enforcement. Dispatch duties via radio communication accepting all radio calls.
  • Provide support for special enforcement initiatives dealing with matters such as Accessible Parking, Fire Routes, etc.
  • Prepare detailed briefs of evidence and complete necessary documentation/processes required for court proceedings. 
  • Escort medical staff including paramedics, police and firefighters when required.
  • Respond to medical emergencies and be prepared to perform CPR and AED if needed.
  • Investigate incidents of trespassers along fence perimeters and property. Deter trespassers from the property.
  • Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
  • Monitor CCTV footage and cameras for irregularities and perform dispatch duties for the site including emergency response.
  • Perform foot patrols inside and outside the facility.

QUALIFICATIONS: 

  • Valid Ontario Security License
  • Valid Standard First Aid and CPR Certificate or be willing to obtain.
  • Previous experience with parking enforcement at the airport is a strong asset.
  • Thorough understanding of security protocols and procedures including emergency response.
  • G Class Drivers Licence is required. G1 and G2 are not acceptable.

Security Guard - Asset Protection (Airport)

Securitas Canada
Barrie
  Security & Safety Full-time
We are seeking Full time Security Guards for our client's Airport location in Lake Simcoe Regional Airport. This position is not for the entire airport. Only within the client's ar...
Learn More
Jan 9th, 2025 at 14:32

Mobile Guard Full-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking a Mobile Guard (on-call) to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

RESPONSIBILITIES:
  • Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response. 
  • Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices. 
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others. 
  • Prepares logs or reports as required for patrol route; writes and/or types of reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. 
  • Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required. 
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification. 
  • Carries out specific tasks and duties of a similar nature and scope as required. 
 QUALIFICATIONS
  • Ontario Security Guard License.
  • Valid G Driver's License with a clean driving record (min 5 years).
  • Availability to work rotational shifts, evenings and nights including weekends and holidays.
  • Proficiency in using security equipment and technology.
  • Strong communication and problem-solving skills.
  • Ability to think quickly and make sound decisions in high-pressure situations.
  • Ability to provide exceptional customer service.

#AF-EasternCanada

Mobile Guard

Securitas Canada
Ottawa
  Security & Safety Full-time
We are seeking a Mobile Guard (on-call) to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services.  RES...
Learn More
Jan 9th, 2025 at 14:31

Representative, Sales Full-time Job

Saputo Diary

Sales & Retail   Edmonton
Job Details

Overview of the role:

Saputo Dairy Products Canada is seeking a passionate Sales Representative to partner with the Food Service Sales team in Edmonton, Alberta. Reporting to the Sales Supervisor in this commission paid position, you will be responsible for business development and maintaining sound customer relations. You will analyze client’s needs and requirements and offer solutions. It is a unique opportunity that allows you to apply your entrepreneurial spirit and offers excellent potential for sales growth. The successful candidate is a creative, self-motivated and enthusiastic sales professional who is looking for opportunities to progress in their career.

 

 

We support and take care of our employees and their families by offering:

  • Vacation upon hire
  • Generous and complete benefit coverage with group insurance
  • Group retirement plan with employer contribution
  • Telemedicine and assistance program for employees and their families
  • Employee Share Ownership Plan with an employer match
  • Paid Parental Leave program
  • Opportunity to contribute to a collective RRSP & TFSA
  • Training and development programs
  • Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

 

How you will make contributions that matter:

  • Develop and grow the Saputo book of business through new business acquisition, new product listings, and execution of promotional activity
  • Drive new sales through our direct distribution network as well as our distributor partners
  • Develop and maintain a knowledge of the local market and community, attend industry events
  • Prepare and present business reviews to both customers and internal stakeholders
  • Communicate effectively with Saputo Sales, Finance, Operations, and Distribution departments to maximize opportunities and address customer issues
  • Develop and implement a schedule for customer contact
  • Evaluate and initiate opportunities for continuous improvement throughout the territory
  • Maintain a high level of knowledge of the competitive landscape, including products, promotions, sales and innovation
  • Participate in company and customer functions, as required
  • Analyze and report on account performance, identifying challenges and opportunities
  • Perform other duties, as assigned

 

You are best suited for the role if you have the following qualifications:

  • A degree/diploma in Sales, Marketing or a related field is an asset
  • Two or more years of sales experience, preferably in the Food Service market
  • Experience in the Consumer Package Goods or Food Service industries
  • Proficient with Microsoft Office
  • Career-oriented with a desire to take on new challenges
  • Highly motivated and able to prioritize and multi-task in a fast paced environment
  • Track record of bringing projects to full completion, on schedule, with minimal supervision
  • Valid driver’s license and use of a vehicle

 

 

Saputo welcomes and encourages applications from people with disabilities.  Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.  We support employment equity.  Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Representative, Sales

Saputo Diary
Edmonton
  Sales & Retail Full-time
Overview of the role: Saputo Dairy Products Canada is seeking a passionate Sales Representative to partner with the Food Service Sales team in Edmonton, Alberta. Reporting to the S...
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Jan 9th, 2025 at 14:28

Coordinator, Maintenance Full-time Job

Saputo Diary

Maintenance & Repair   Calgary
Job Details

Join our team as a Maintenance Coordinator – Afternoon Shift, where you will play a key role in driving maintenance excellence, reliability, and cultural transformation. You will coordinate work orders, manage parts inventory, lead process improvements, and champion cultural changes to ensure smooth and efficient equipment operation.

 

Schedule: Monday – Friday; 12:30 p.m. – 9 p.m.

 

Salary: $58,970.00 – 73,737.50/year

 

We support and take care of our employees and their families by offering :

  • Vacation upon hire
  • Generous and complete benefit coverage with group insurance
  • Group retirement plan with employer contribution
  • Employee family assistance program for employees and their families
  • Employee Share Ownership Plan with an employer match
  • Paid Maternity/Parental Leave program
  • Paid time off: Sick days, floater days and volunteer day off
  • Opportunity to contribute to a collective RRSP & TFSA
  • Training and development programs
  • Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
  • Organized activities for employees and their families  

 

Key responsibilities include:

  • Procuring and purchasing of routine and critical maintenance parts and materials as needed, ensuring optimal inventory levels.
  • Applying strategic purchasing expertise, industry standards, and 5S methodology to maintain effective inventory management.
  • Knowledgeable on industry strategy to keep on track on following up on waiting on parts, urgent requests and critical parts.  
  • Identifying and prioritizing tasks, distinguishing between external workorders for contractors and internal maintenance.
  • Developing and implementing strategies to improve red tag system for parts needing repairs and repaired parts verification.
  • Understand how to handle workorders including parts kit preparation, escalation of waiting on parts once received on site.
  • Able to strategically plan to reduce repetitive failures, focus on minimizing plant equipment downtime, and improved reliability.

 

 

How you will make contributions that matter:

  • Assign, manage, and assess work orders and parts inventory requests.
  • Manage contractors through projects, reoccurring appointments and service calls.
  • Lead maintenance opex projects and reliability focused initiatives.
  • Use Ariba and maestro (may transfer to SAP) system for parts purchasing and invoicing.
  • Improve maintenance efficiency and reliability through workorders (Fiix and SAP experience ideal).
  • Lead cultural changes and implement best practices (Lean, TPM, RCM, FMEA).
  • Other duties as assigned with above responsibilities modifiable dependent on business needs.

 

Requirements:

  • Post-secondary certification or engineering/technology/trades background.
  • Certification and training in CMRP or PMP or FMEA or MMP (required).
  • Supply chain management certification in maintenance (advantageous).
  • 5+ years of experience in manufacturing or production maintenance.
  • Strong technical knowledge and experience in maintenance practices and principles.
  • Experience with administrating Fiix or SAP or similar CMMS systems.
  • Experience leading/coordinating maintenance or high functioning teams.

 

Skills:

  • Purchasing, Procurement and parts inventory management in maintenance
  • Strong professional communication and collaboration skills
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines
  • Analytical and data-driven approach to maintenance optimization strategies
  • Strong leadership and coaching skills to drive an excellence cultural change

Coordinator, Maintenance

Saputo Diary
Calgary
  Maintenance & Repair Full-time
Join our team as a Maintenance Coordinator – Afternoon Shift, where you will play a key role in driving maintenance excellence, reliability, and cultural transformation. You will c...
Learn More
Jan 9th, 2025 at 14:27

Quality Technician Full-time Job

Saputo Diary

Maintenance & Repair   Dartmouth
Job Details

Overview of the role : 

You'll discover a stimulating atmosphere that fosters your professional growth in a clean and safe environment. Reporting to the Supervisor, Quality, the quality assurance technician is responsible for the quality control of the products by performing raw and finished product testing according to the quality program.
 

Schedule:40 Hours Per Week – 6:00 pm – 2:00 am  

Salary:28.55 Per Hour

There are 2 salary increases in the first year of employment, with a target rate of $31.70   

 

We support and take care of our employees and their families by offering :  
 

·                 Vacation upon hire 

·                 Group retirement plan with employer contribution 

·                 Employee Share Ownership Plan with an employer match 

·                 Paid Parental Leave program 

·                 Opportunity to contribute to a collective RRSP & TFSA 

·                 Training and development programs 

·                 Organized activities for employees and their families  

·                 Advantageous discounts on Saputo products 

 

How you will make contributions that matter: 

 

·                 Monitors adherence to GMP’s in the plant, and participates in HACCP program

·                 Collects samples of ingredients, raw materials, line, finished products and others as required

·                 Follows the Laboratory Quality Program and contributes to its implementation

·                 Performs ingredient, packaging or product QC holds when needed

·                 Contributes to proper laboratory cleaning and housekeeping as required

·                 Other duties as assigned
 


 

You are best suited for the role if you have the following qualifications: 

 

·                 Post-secondary education in a related discipline

·                 One year of experience in microbiology and Quality Control

·                 Proficient in computer application (Microsoft Word, Excel and Powerpoint)

·                 Attention to accuracy and detail

·                 Ability to demonstrate analytical and organizational skills

·                 Must have the ability to work unsupervised

Quality Technician

Saputo Diary
Dartmouth
  Maintenance & Repair Full-time
Overview of the role :  You'll discover a stimulating atmosphere that fosters your professional growth in a clean and safe environment. Reporting to the Supervisor, Quality, the qu...
Learn More
Jan 9th, 2025 at 14:26

Part time worker - Production Part-time Job

Saputo Diary

General Category   Québec
Job Details

Reporting to the Department Supervisor, the Part time worker is responsible for sanitation, operating company equipment, assembling & organizing customer orders.

 

Hours of work are subject to business operation needs.

Hourly Rate: $ 26.93

 

How you will make contributions that matter:

 

  • Automated & manual cleaning activities in the Production and/or Warehouse areas (including power equipment).

  • Routine checks of responsible work areas.

  • Safe operation of production equipment and/or warehouse material handling equipment.

  • Inventory counts & restocking of supplies.

  • Must accurately complete and maintain documentation as required for company and government standards and HACCP.

  • Ensure that all work is performed safely while following OH&S, WCB, and Company regulations and procedures.

  • Other duties as required.

 

You are best suited for the role if you have the following qualifications:

 

  • High school diploma or equivalent

  • Strong initiative and the ability to work independently

  • Sound analytical, communication and interpersonal skills

  • Accuracy and attention to detail are essential

  • Ability to multi-task and work well under pressure

  • Must be organized and efficient

  • Must be reliable on attendance

  • Operation & Certification of power equipment (i.e., Forklift) an asset

  • Familiarity & experience working in a manufacturing environment an asset

  • Food Industry experience an asset

 

We support and care for our employees and their families by providing:

  • Health and wellness program in the workplace

  • Assistance program for employees and their families

  • Saputo products at a discounted price

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Part time worker - Production

Saputo Diary
Québec
  General Category Part-time
  26.93
Reporting to the Department Supervisor, the Part time worker is responsible for sanitation, operating company equipment, assembling & organizing customer orders.   Hours of wor...
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Jan 9th, 2025 at 14:24

Electromechanic Full-time Job

Saputo Diary

Maintenance & Repair   St. Catharines
Job Details

Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing work on the equipment of the various production and bottling lines, the building and the plant services. The status of the position is temporary with a contract lasting 12 months.

 

Available schedule:

Daytime Monday to Friday 8 a.m. to 4:30 p.m. and 1 weekend out of 6 at night.

 

Salary:  We offer a starting salary of $36.15/h (evaluated based on experience) with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring. 

 

We support and care for our employees and their families by offering: 

  • Vacation upon hiring;  
  • Generous and comprehensive group insurance;  
  • Group pension plan with employer contribution;  
  • Telemedicine and assistance program for employees and their families;  
  • Share capital with employer contribution;  
  • Generous allowance for parental leave; 
  • Paid leave; sickness, mobile and volunteer leave; 
  • Possibility to contribute to group RRSPs and TFSAs  
  • Activities organized for employees and their families; 
  • Special discounts on our products; 


Contributing in this role means:

  • Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment in the various automated production and packaging lines;
  • Perform inspection and preventive maintenance of equipment;
  • Troubleshoot and repair equipment when it breaks down to ensure production targets are met;
  • When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
  • Carry out work according to established priorities, availability of equipment and materials required;
  • Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
  • Communicate the progress of work and projects to the people concerned;
  • Provide training to plant employees as needed;
  • Working with external companies to carry out projects;
  • Carry out electrical installations;
  • Perform fault analyses and suggest measures to improve process efficiency;
  • Ensure that planned work is carried out on schedule.

The qualifications sought are:

  • 3 to 5 years of experience in a similar position;
  • Post-secondary education in a related field (electromechanics, industrial mechanics, automation, etc.);
  • Possess the MMF class 3A competency certification (an asset), otherwise be prepared to complete the process of obtaining the certification (paid by Saputo);
  • Have an electrical certificate (license C or CRCA certificate) (an asset);
  • Training and experience with PLC (an asset);
  • Master common IT tools (MS Office suite);
  • Experience with maintenance management software (an asset);
  • Excellent problem-solving skills and analytical mind;
  • Ability to work with minimal supervision;
  • Initiative, proactivity and excellent work organization skills;
  • Be available to work shifts, holidays and weekends (casual).

 

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Electromechanic

Saputo Diary
St. Catharines
  Maintenance & Repair Full-time
Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing...
Learn More
Jan 9th, 2025 at 14:23

Office administrator Full-time Job

FRAGROMA INC.

Administrative Jobs   Mississauga
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Implement new administrative procedures
  • Review and evaluate new administrative procedures
  • Delegate work to office support staff
  • Establish work priorities and ensure procedures are followed and deadlines are met
  • Carry out administrative activities of establishment
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • Perform data entry
  • Train staff
  • Oversee and co-ordinate office administrative procedures
  • Resolve conflict situations

Supervision

  • 3-4 people

 

How to apply

By email

 

[email protected]

Office administrator

FRAGROMA INC.
Mississauga
  Administrative Jobs Full-time
  28  -  30
Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site  Work must be completed at the physical location...
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Jan 7th, 2025 at 17:05

Marketing coordinator Full-time Job

FRAGROMA INC.

Marketing & Communication   Mississauga
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Develop communication strategies
  • Evaluate communication strategies and programs
  • Implement communication strategies and programs
  • Oversee the preparation of public written material
  • Prepare written material such as reports, briefs, website content
  • Develop social and economic profiles of an area to encourage industrial and commercial investment
  • Conduct comparative research on marketing strategies for industrial and commercial products
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Evaluate customer service and store environments
  • Conduct online marketing, E-commerce and Website promotions

Additional information

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Overtime required

 

How to apply

By email

 

[email protected]

Marketing coordinator

FRAGROMA INC.
Mississauga
  Marketing & Communication Full-time
  32.75  -  34
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 7 months to less than 1 year On si...
Learn More
Jan 7th, 2025 at 17:03

Long haul truck driver Full-time Job

Friendly Freight Ltd.

Transportation & Logistics   Fredericton
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

On the road

 Work locations may vary. Frequent or constant travel is required from the employee.

Responsibilities

Tasks

  • Drive as part of a two-person team or convoy
  • Operate and drive straight or articulated trucks to transport goods and materials
  • Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
  • Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
  • Perform preventive maintenance
  • Receive and relay information to central dispatch
  • Record cargo information, hours of service, distance travelled and fuel consumption
  • Tarping and ensuring safety and security of cargo

Credentials

Certificates, licences, memberships, and courses 

  • Driver's License (Class 1 or A)

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Overtime required
  • Physically demanding
  • Sitting

Personal suitability

  • Judgement
  • Organized
  • Team player
  • Hardworking

 

How to apply

In person

 

45 PUNJAB DRIVEROSSER, MBR0H 1E0Between 08:30 a.m. and 05:00 p.m.

Long haul truck driver

Friendly Freight Ltd.
Fredericton
  Transportation & Logistics Full-time
  25
Overview Languages English Education Secondary (high) school graduation certificate Experience Will train On the road  Work locations may vary. Frequent or constant travel is requi...
Learn More
Jan 7th, 2025 at 17:00

Representative, Customer Care Part-time Job

Enbridge Inc.

Customer Service   St. Catharines
Job Details

Who we are:

Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and simplify the customer experience. We are looking to grow our adaptive workforce, engaged by an exceptional employee experience.

 

As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.

 

Note: You must be available to work during the core hours of 10am-3pm and/or 4pm to 8pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.

 

What You Will Do:

  • Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

  • Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

  • The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

  • Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

  • Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

  • Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

  • Complete other tasks and activities as business needs dictate.

 

Who You Are:

  • Secondary school education or equivalent.

  • Minimum 3 years of clerical and customer contact experience required.

  • Proven verbal and written communication skills.

  • Ability to exercise good judgment with minimal supervision.

  • Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

  • Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

  • Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

  • Excellent interpersonal skills and ability to function within a team.

  • Ability to plan and use time effectively.

  • Flexibility with respect to shifts.

 

Preferred:

  • Mass market billing experience is an asset.

  • Experience in a call center environment preferred.

  • Bilingualism is an asset.

 

#LI-Hybrid

Representative, Customer Care

Enbridge Inc.
St. Catharines
  Customer Service Part-time
Who we are: Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our custome...
Learn More
Jan 7th, 2025 at 16:57

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