9896 Jobs Found
Outside Sales Rep Full-time Job
Sales & Retail OakvilleJob Details
The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and efficient solutions. The incumbent promotes and sells existing and new products to meet branch sales objectives and achieve sales results. Directs and supervises branch employees.
KEY RESPONSIBILITIES
- Communicates with existing customers to secure continuing sales and maintain strong customer relationships;
- Optimizes the existing customer base by promoting and selling existing and new products and services to our customers;
- Offers professional, effective and efficient solutions to customer inquiries;
- Provide quotations, technical support, literature, and other support/materials for customers;
- Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers;
- Providing direction, training, coaching and leadership to branch employees;
- Communicates customer concerns on inventory and delivery so that customer loyalty is maintained and patterns continually evolve with customers changing requirements;
- Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
- Advises the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
- Pro-actively communicates with Branch management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed;
- Provides feedback and recommendations on new products, services, and market conditions to customers, and branch management
- Participates in trade shows, training and associated product meetings where appropriate
KNOWLEDGE REQUIREMENTS
- Post Secondary education in Business Administration or a related discipline
- A minimum of five (5) to seven (7) years experience in a similar role, preferably within the wholesale distribution industry
- Demonstrated ability to lead and build a successful team;
- Knowledge of Waterworks industry products is required;
- Demonstrated sales and cold-calling experience, ideally within the industry;
- Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints
- Strong ability to work independently to efficiently manage the assigned territory and accounts;
- Ability to develop and maintain strong relationships;
- Demonstrated initiative with the ability to work in a collaborative team based environment;
- Highly organized in prioritizing work and multi-tasking;
- Fluency in both French and English would be an asset;
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Outside Sales Rep
Wolseley Canada
OakvilleSales & Retail Full-time
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REM - Retail Execution Manager Full-time Job
Canadian Tire Corporation, Limited
Management CalgaryJob Details
What you'll do
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Teaching and training the dealer and management team on current Operations, Logistics, product flow Best Practices and Operational Excellences
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Developing the management team to have confidence in the knowledge and tools that are shared to support their teams’ progress and success.
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Building strong working relationships with the dealers to ensure consistent execution in our stores across the country
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Building strong cross functional relationships with other Corporate teams to help build and execute operational programs and efficiencies
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Influencing behaviours and change management across multiple levels of staff
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Hands on collaboration with store staff to implement programs and initiatives
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Consulting and developing future operational initiatives and programs to continue to drive operational efficiencies
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Accountable for management of selected stores to ensure communication to all stakeholders is upheld, and key milestones and targets are being met.
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Accountable for identifying and providing the tools/knowledge required for the store to successfully impact positive change
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Accountable for implementing Operation process agreed by the Dealer and DSM
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Tracking KPIs and measuring against established benchmarks to measure program progress/sustainment
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Ability to quickly establish working relationships with Dealer and their team working collaboratively towards a common goal.
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Understanding of modules/POGs, Floor Plans, Merchandising and Seasonal Changeover
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Establish solid relationships with the District Sales Managers (DSM) and other cross functional teams
What you bring
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5+ years progressive Canadian Tire retail experience or equivalent (SM/GM)
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Highly energetic with the ability to motivate others.
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Flexible and ability to work in a fast paced, changing environment
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Strong knowledge in logistics, warehouse management or receiving processes
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Comfortable managing people and building strong relationships with team
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Ability to influence and negotiate
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Demonstrated ability to deliver results
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Must be comfortable presenting and have highly effective interpersonal and communication skills
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Strong business acumen and decision-making skills
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Knowledge and experience with Frontier Reporting
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Fluent with MS Office products, PowerPoint and other technology
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Project Management experience
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Valid Canadian driver’s license and personal vehicle
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Experience with AutoCAD is an asset
Extensive Travel is required across Canada for this role.
REM - Retail Execution Manager
Canadian Tire Corporation, Limited
CalgaryManagement Full-time
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Mailroom Clerk and Receptionist Full-time Job
Administrative Jobs EdmontonJob Details
Role Specifications
Term role: 6-month position with possibility to extend.
Everyday flexibility. Collaborative connections.
In-office work environment
Location: Edmonton, AB
For additional information, please contact the recruiter for a complete job description.
All applicants are welcome, and we expressly encourage applicants to apply who identify as women, persons with visible and invisible disabilities (including physical, mental, sensory, learning impairment, etc.), Indigenous Peoples (including First Nations, Metis and Inuit), 2SLGBTQ+ and/or racialized persons. At CWB we believe that inclusion has power, and we’re always looking for unique perspectives to add to our teams. We have a culture that thrives on idea-sharing, collaboration, respect, caring and camaraderie. If you have a voice to add to the conversation, we’d love you to apply. All applicants are considered as part of an equitable and fair selection process.
The opportunity
Our Corporate Services Team is seeking a highly motivated individual, who is client focused and detail oriented. The Mailroom Clerk and Receptionistwill support and assume oversight over the Mailroom and Corporate Office Reception from a coverage perspective. The ability to handle multiple competing priorities will be key to success in this role. If you thrive in a high volume, fast paced, dynamic environment, please read on for more details.
Specific Accountabilities
Print Services
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Process scheduled and on demand print/mail out projects through the operation of high-volume mail equipment such as folder/inserters, and postage machine.
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Verify all printed material is printed and inserted correctly. Troubleshoot print files if necessary.
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Perform quality checks to ensure accuracy and require output is to specifications prior to releasing to Canada Post; taking corrective action when necessary.
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Deliver print/mail jobs within established timeframes. Maintain logs of all work submitted and completed. Produce electronic statement of mailing
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Liaison with internal departments advising on available services and turnaround times.
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Ensure equipment such as copiers, folder/inserter and postage machine are properly maintained. Troubleshoot issues and call for repair assistance when required. Includes replacing toner, locating paper jams, cleaning.
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Ensure paper stock, envelopes, and other supplies and toners are adequately stocked.
Mail & Courier Support
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Responsible for the sorting, collection, coordination, tracking and distribution/preparation of all incoming/outgoing mail, registered mail, deliveries, and local couriers.
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Responsible for any incoming mail issues, including identification, resolution, escalation, referral, and any necessary follow up.
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Collaborate with other internal departments and participate in project teams members to find mail/courier solutions and efficiencies.
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Coordinate workflow within the team, including prioritizing jobs and delegating duties to team.
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Ensure postage is charged to appropriate cost centres and provide any cost allocation by chargeback codes for postage.
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Monitors postage and shipping supplies to predict when reorder levels will be reached.
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Handle sensitive and/or confidential documents and information.
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Identify all unknown documents in timely manner and create procedures to for future reference.
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Manage and maintain Mailroom Operating Manual.
Administration
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Ensure all authorized and approved Mailroom invoices are paid in a timely manner.
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Receive invoices, validate to budget, and prepare payment coding instruction details for Accounts Payable, ensuring the proper signatory authorizations are obtained.
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Charge expenses to appropriate cost centers by analyzing the invoices and reallocation of expenses for intercompany billings.
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Communicate with vendors and intercompany departments regarding invoices, issues, and respond/resolve discrepancies
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Create and maintain various spreadsheets for tracking and reporting purposes.
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Verify and ensure accurate records of invoices are kept.
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Maintain Business Continuity Plan.
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Clearly document standards, processes and procedures for Mailroom and other areas as requested.
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A part of this role is to provide backup support for Corporate Office and Wealth Management Reception Coverage
Skills and competencies that will take you further
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Some post-secondary education and/or learning courses preferred.
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Minimum 2 - 5 years of experience working in a mail/print position.
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Experience with high-speed envelope inserting is an asset
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Knowledge of Canada Post regulations and rates would be an asset.
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Ability to operate and troubleshoot mailing and labeling equipment.
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Knowledge of postage meters and operating various types of other office equipment.
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Experience processing invoice and using COUPA is an asset.
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Familiarity with Business Continuity would be an asset.
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Supervisory experience.
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Experience with Pitney Bowes Connect+3000 postage machine and Di950 folder inserter is an asset.
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Advanced knowledge of MS Office (MS Excel and MS Outlook, in particular) Excel and Word.
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Portray a team player and a “can do” attitude at all times.
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Excellent time management skills and ability to multi-task and prioritise work
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Ability to work independently, handle multiple tasks, set priorities and schedule; handle our fast-paced environment and meet deadlines
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Strong communication skills and confidence to liaise with all levels of the organization as well as external suppliers/customers.
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Ability to make independent decisions and resolve challenges.
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Make decisions guided by common sense and sound business judgement.
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Excellent attention to detail and problem-solving skills.
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Strong organizational and analytical skills.
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Excellent written and verbal communication skills.
Why work with us?
Your success is our obsession! And our award-winning culture & benefits back it up.
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023.
Wellness matters. We offer an award-winning benefits package that includes:
- Hybrid work environments
- Everyday flexibility
- Generous company-funded health coverage
- Health care spending account
- A flexible wellness program
- generous time-away options to unplug, rest & recover
Career development. We commit to our employees’ development and help them reach their professional goals with:
- Organization wide coaching services
- Mentorship
- Education support & training programs
Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.
#LI-SA1
IND-SA
Mailroom Clerk and Receptionist
CWB Financial Group
EdmontonAdministrative Jobs Full-time
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Senior Information Security Specialist, Governance and Compliance Full-time Job
Canadian Tire Corporation, Limited
IT & Telecoms TorontoJob Details
What you’ll do
Reporting to the AVP, Cyber Governance Risk and Compliance, the Senior Information Security Specialist, Governance and Compliance will lead the charge in maintaining cyber security policies and standards, responding to regulator and auditor inquiries, and providing an advisory function to the business surrounding cyber security governance.
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Provide senior level advisory services to cybersecurity, technology teams, and business team members, as required
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Maintain cyber security policies and standards
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Respond to external inquires regarding cyber security (e.g. ESG, regulators, etc.)
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Analyze and assess cyber security related business scenarios and prepares/presents position papers providing risk-based recommendations to assist the leadership team in making informed decisions
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Oversee and provide guidance on the cyber security configuration compliance management program for both on prem and cloud environments
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Oversee and provide guidance on the cyber security vulnerability, configuration & patch remediation management programs
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Oversee and provide guidance on the Cloud security compliance management program
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Design and perform annual reviews of configuration benchmarks for teams to follow for new and existing systems
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Manage the cyber security policy exemption management processes by assessing policy exception requests, maintaining the exception workflows, and updating and keeping current the exception database
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Keep current with ongoing trends and changes within the cyber security community
What you bring
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University degree preferably in an IT related discipline
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CISSP, and/or CISM, and/or CISA, and/or CRISC designations would be an asset
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8-10+ years experience in information security, and/or IT Audit/Compliance, and/or external audit
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Strong understanding of IT, cloud and cyber security concepts and best practices
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Understands cyber security risks and control frameworks including NIST CSF, CIS, COBIT 5, and ISO 270001
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Experience with security assessment tools such as Tripwire, Nexpose, MS Defender, McAfee EPO, Kenna, etc.
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Understanding of Agile concepts and practices
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Ability to communicate and influence effectively at all levels from technical staff to company leadership team
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Proven ability to weigh business needs with information security priorities and make sound risk-based judgement calls
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Experienced with analyzing and assessing cyber security related business scenarios, performing risk assessments, and preparing position papers outlining sound, risk-based recommendations
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Experienced with analyzing and assessing cyber security policy exception requests and providing risk-based recommendations
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Experience overseeing cyber security configuration compliance programs
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Experience overseeing cyber security vulnerability & patch management programs
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Experience overseeing Cloud security compliance management programs
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Experience with developing security baselines based on industry accepted CIS benchmark, MS Azure security benchmark, PCI DSS benchmark, etc and conduct regular reviews to update existing custom baselines
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Experience with Microsoft Azure Portal/Security Center to monitor and manage vulnerabilities, security policy compliance and all outstanding Microsoft recommendations
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Familiar with KQL (Kusto query language) to develop scripts to query Microsoft Azure policy database to report compliance status
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Technical knowledge including Linux, Windows, AIX, databases, network and security appliances and firewalls/IDS/IPS, web and cloud-based applications, secure coding practices, and cloud security
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Highly proficient with MS Office suite of products
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
Senior Information Security Specialist, Governance and Compliance
Canadian Tire Corporation, Limited
TorontoIT & Telecoms Full-time
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Cashier-Receptionist Part-time Job
Sales & Retail SaskatoonJob Details
Job Summary
Under supervision of the Clerk III, this position serves customers, who use recreation facilities, and performs a variety of functions including reception, general admission, program registration, and activity space rental.
Duties & Responsibilities
- Processes general admission, LeisureCard sales, program registration, activity space rental payment, locker revenue collection, parking permits, city cards etc., using an automated point-of-sale system, and receives customers entering leisure facilities.
- Provides program and service information including schedules, program description, policy explanation, and facility rental information.
- Responds to related complaints and enquiries in accordance with established policy and procedure.
- Prepares shift revenue balancing report, balances transactions to report, balances cash float, and prepares a bank deposit.
- Processes program registration applications, class transfers and withdrawals according to Department policy. Forwards refund requests to supervisor for approval and processing. Prints class lists, as required.
- Processes booking requests for designated spaces for short-term use, e.g. rooms for meetings, informs the Clerk 10 of any rental requirements, and forwards all other rental/event requests to the supervisor. Initiates customer birthday party requests and forwards to supervisor for processing.
- Enters admission pass usage information and revenue summaries into computer databases.
- Performs general office functions such as filing and word processing, as required.
- Assists supervisory staff in providing shift orientation for new staff.
- Performs other related duties as assigned.
Qualifications
- Grade 12 education.
- One year related cash-handling experience in a customer service environment.
- Knowledge of accepted procedures for handling cash, balancing transactions, and completing revenue (cash) collection reports.
- Knowledge of customer service principles and practices.
- Ability to interact with customers and remain calm when dealing with customers during high volume periods.
- Ability to provide responsive customer service, and convey confidence and competence.
- Ability to maintain records and to make accurate arithmetic calculations.
- Ability to understand and execute oral and written instructions.
- Ability to establish effective working relationships.
- Skill in the operation of office equipment and automated systems, including a programmed cash register.
Additional Requirements
Shift work and weekend work is involved.
Weekly Hours: 40
Cashier-Receptionist
City Of Saskatoon
SaskatoonSales & Retail Part-time
19.83 - 21.87
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Health and Wellness Consultant Full-time Job
Medical & Healthcare SaskatoonJob Details
Job Summary
The Health and Wellness Consultant is responsible for research, design, development, implementation, facilitation, and oversight of the City of Saskatoon’s corporate health, wellness, and disability programs with Employee Health Services (EHS). This position is also responsible for facilitation, implementation, evaluation, continuous improvement, and service quality assurance of corporate programs that are designed to reduce absenteeism, maintain employee wellness and ensure that employees stay at work and are returned to work as soon as safely possible following an injury or illness.
Duties & Responsibilities
- Leads the development and implementation of the corporate health, wellness, disability programs by developing and implementing initiatives pertaining to physical, mental, and organizational wellbeing.
- Manages claims for ill or injured employees, including coordinating health assessments for employees and facilitating early intervention and return-to-work plans. Also recommends appropriate courses of action for short term disability, sick bank and long-term disability claims.
- Facilitates and leads meetings with all involved stakeholders to achieve effective case management and return to work agreements. Acts as a liaison between external agencies or parties (WCB, Licenced Health Care Professionals, Benefits Providers) to facilitate effective and timely management of active claims.
- Oversee, as assigned, the activities of contracted parties in regard to attendance management, disability management, ergonomic assessments, individual third-party medical assessments, training, and other contracted health, wellness and attendance management activities as deemed necessary.
- Acts as a backup to the Alcohol and Drug Program Administrator as assigned.
- Manges and utilizes disability management software to administer, track, manage claims documents/progress and communication with supervisor and employee.
- Develops and facilitates training programs to educate supervisors/managers about the duty to accommodate, roles and responsibilities and other various health, and wellness management programs.
- Ensures the integrity of the data collection and storage process for health and wellness claims and benefits. Analyses data and prepares division/department specific reports to assist leaders understand utilization of programs.
- Collaborates with members of Human Resources Division to develop, implement, and maintain HR and corporate initiatives and ensures that all initiatives and day-to-day duties are linked to and consistent with the Corporate Strategic Plan.
- Performs other related duties as assigned.
Qualifications
- Degree in related discipline.
- Four to six years’ experience in a related field, e.g., workers’ compensation, human resources, disability management, case management, wellness, or occupational health and safety.
- CPHR, CRSP, or CEP designation would be an asset.
- Thorough knowledge of occupational health techniques, disability management theory and practices and absenteeism management.
- Considerable knowledge of civic policy and provincial legislation pertaining to occupational health and safety, workers’ compensation and the duty to accommodate.
- Ability to prepare and present complex policy and statistical reports, both verbally and in written form.
- Demonstrated ability to exercise a high level of confidentiality and trust.
- Demonstrated ability to develop and maintain effective working relationships with management, co-workers, union representatives and external agencies.
- Proven ability to work in a highly unionized organization.
- Skill in consulting, facilitating, conflict resolution and decision-making.
- Ability to communicate effectively.
- Possession of a valid Saskatchewan Class 5 Driver’s Licence.
- Acceptable criminal record check.
Weekly Hours: 40
Health and Wellness Consultant
City Of Saskatoon
SaskatoonMedical & Healthcare Full-time
94,834.80 - 111,430.80
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Vehicle and Equipment Technician 2 (310T Mechanics) Full-time Job
Maintenance & Repair OttawaJob Details
Application Close: 31/12/2024
JOB SUMMARY
Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of Municipal Fleet Vehicles.
You are responsible for performing a wide range of duties expected of a Vehicle and Equipment Technician 2, including, but not limited to, the following: conducting diagnostic inspections, performing general mechanical overhaul and repair work, and performing scheduled preventive daily maintenance inspections and repairs on vehicle system and components including, but not limited to, steering, suspension, electrical, ignition, fuel, emission control/exhaust and engine management, hydraulics, and vehicular climate control systems.
You perform all maintenance and repairs to a wide variety of fleet vehicles systems and components including, but not limited to, vehicles powered by gas, diesel, propane or natural gas, tractors, graders, loaders, dozers, cranes, mowers, heavy vehicles (i.e. garbage trucks, zambonis, ice resurfacing equipment, etc.), and automotive associated equipment including, but not limited to, boilers and compressors.
EDUCATION AND EXPERIENCE
Completion of Truck and Coach Technician 310T apprenticeship program of 6720 hours
Minimum of 2 years of experience within a Municipal Fleet or similar truck and coach environment
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the vehicle systems and the standard practices, safety issues, materials, tools, equipment and supplies to carry out maintenance operation
- Manual and electronic diagnostic equipment
- Personal computers with ability to use the Fleet Management Information System
- Code of Conduct rules and policy
- Collective agreement
- Material Safety Data Sheets
- Safe work practices of the trade including working at heights and the lifting of heavy objects
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Work independently with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team
- Ability to read, understand and interpret blueprints, wiring diagrams, service manuals, schematics, drawings, work orders and any other documents used in the maintenance operation
- Ability make estimates of materials and time required to perform the work
- Ability to proceed effectively with emergency work including on the road work with limited resources to provide maximum results and timelines
- Skill in the use of jacks, hoists, overhead cranes, lift trucks and mobile lifting devices
- Skill in the use of high-pressure gas and electric welding equipment (Mig. Arc. Bronze, steel, aluminum) to effect repairs as authorised under the technician license
- Possess analytical skills and be detail oriented
- Good manual dexterity and ability to work to close tolerances
- Able to communicate effectively, both orally and in writing, with management, manufacturers and engineers to provide for problem solving and suggest corrections to problems found on specialized vehicles and equipment
- Ability to provide training and explain instructions and guidelines to others effectively
- Able to efficiently use, operate and maintain tools, precision measuring instrument, state-of-the-art automotive diagnostic and test equipment to diagnose mechanical, electrical and hydraulic malfunctions
- Possess a work record of good attendance and job performance
- Possess sound judgement
- Use initiative to meet deadlines
- Flexible, adaptable and able to accept constructive criticism
- Physically fit with stamina to perform the duties of the trade (which may include working in a standing position for long time)
- Able to work in uncomfortable or confined positions on occasion
- Able to lift and carry heavy parts and equipment safely
- Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
- Provide own hand and air tools relating to the trade (SAE & Metric as required) according to provisions of the collective agreement
- Able to work a variety of scheduled shifts, including week-ends, on-call, evening and nights, as per the collective agreement
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- This competition is only open to candidates who have a valid 310T certificate. Applicants must provide Skills Trade Ontario Account number on CV.
- The City of Ottawa offers a compensation package including pension and benefits plans, boots allowance, tools allowance, and paid uniforms.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Vehicle and Equipment Technician 2 (310T Mechanics)
City Of Ottawa
OttawaMaintenance & Repair Full-time
73,342.88 - 85,812.48
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Maintenance Helper (Part-time) Part-time Job
Maintenance & Repair OttawaJob Details
Application Close: 05/12/2024
JOB SUMMARY
The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.
You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends.
EDUCATION AND EXPERIENCE
Completion of Grade 10
Up to one month of related experience
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- General facility cleanliness and safe work practices
- Cleaning chemicals and disinfectants and safe application/procedures
- Effective cleaning techniques
- WHMIS
- Customer Service principles
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to communicate effectively with the general public and staff
- Able to work effectively in a team environment
- Good interpersonal and customer service skills
- Polite and punctual
- Possess the physical capability to perform the ongoing duties of the position
- Prepared to work flexible hours including evenings and weekends
- Presentable to the public
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Maintenance Helper (Part-time)
City Of Vancouver
OttawaMaintenance & Repair Part-time
22.84 - 26.72
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Customer Service Agent Full-time Job
Customer Service OttawaJob Details
This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
OttawaCustomer Service Full-time
61,663.42 - 72,157.54
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Building Maintenance Worker Full-time Job
Maintenance & Repair VancouverJob Details
Job Summary: Reporting to Maintenance Supervisor, the incumbent is responsible for cleaning as well as performing minor maintenance and repair duties at our branch facilities including: washing toilets and hand basins; dusting; sweeping, mopping, waxing and polishing floors; vacuuming; basic plumbing; minor carpentry and repair work; painting and touch-up work; and maintaining outside grounds. The incumbent also assists the Trades Maintenance workers with minor jobs and furniture moves as required.
Job Requirements:
Education/Qualifications/Experience:
- Completion of the tenth school grade and completion of a training course as a Building Service Worker plus considerable related experience in building trades and maintenance work, or an equivalent combination of training and experience.
Knowledge, Skills & Abilities:
- Working knowledge of the materials, methods and equipment used in the painting, plumbing and carpentry trades and general building maintenance, janitorial and gardening work.
- Working knowledge of the occupational hazards and precautionary measures as related to the building trades and general maintenance.
- Ability to understand oral and written instructions and effectively carry them out.
- Ability to maintain satisfactory relationships with the other library employees.
- Ability to carry out any carpentry, plumbing or painting repairs or maintenance to gardens, fixtures and equipment not requiring the services of a fully qualified tradesman.
- Ability to work with a minimum of direct supervision.
- Skill in the use of a variety of hand and power operated tools.
- Ability to climb ladders and work on scaffolding or in cramped and awkward positions.
Required Licenses, Certificates and Registrations:
- Driver's license for the Province of British Columbia where applicable.
Affiliation: CUPE 391
Employment Type: Auxiliary
Salary: $27.78 to $32.56 per hour
Shift schedule: Shifts are from 4am – 12pm and may occur Monday through Sunday. Applicants must be available to work a minimum of 20 hours per week, including Sundays and Tuesdays. Please ensure your application specifies your ongoing availability for shifts.
Work schedules may change with reasonable notice.
Note: Work schedules may change with reasonable notice
Closing date: Thursday, October 31, 2024 at 11:59pm
Building Maintenance Worker
City Of Vancouver
VancouverMaintenance & Repair Full-time
27.78 - 32.56
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2024 VFRS Firefighter Full-time Job
Public Service VancouverJob Details
Vancouver Fire and Rescue Services (VFRS) is committed to being the international leader in fire, rescue, community risk reduction, and staff safety and wellness. Located on the traditional, ancestral and unceded lands of the the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working to be the greenest city in the world. Named among Canada’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.
Consider joining our team and being part of a dynamic, exciting, inclusive and rewarding workplace.
VFRS employs over 850 people, has 20 fire halls, a training site, and two fire prevention offices. In addition to fire suppression, VFRS provides pre-hospital care, vehicle rescue, marine response, hazardous materials response, technical rescue, and many other emergency services in Vancouver. We work to create safe communities through public education for all ages, fire prevention and inspection services, and by working closely with partner agencies and community groups.
Application Close: Open until vacancies filled
2024 VFRS Firefighter
City Of Vancouver
VancouverPublic Service Full-time
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PLANNER TRANSPORTATION Full-time Job
Transportation & Logistics TorontoJob Details
- Posting Period: 28-Oct-2024 to 12-Nov-2024
Job Description:
We are seeking qualified and experienced transportation planning professionals to fill several current vacancies in the Transportation Planning section of the City Planning Division. Transportation Planning is comprised of specialized planning professionals who combine transportation and land-use planning skills and expertise to provide a number of services, including the following:
- Planning sustainable and interconnected transportation networks to improve people's mobility choices, to create vibrant public spaces and to support economic prosperity, improving the overall quality of life in the City of Toronto.
- Leading and being champions of the transportation vision in the City's Official Plan, including development of leading-edge policies on major transportation initiatives.
- Providing evidence-based transportation planning technical analysis and best practices, supported by research and analysis of transportation and travel trends in the City and surrounding regions.
- Communicating and educating people in a clear and compelling way in undertaking inclusive and transparent engagement and collaboration with stakeholders and the public, and providing an important liaison to all related transportation agencies.
Major Responsibilities:
Reporting to the Program Manager, Transportation Planning, the Transportation Planner will be responsible for investigating and analyzing a variety of city-wide and/or area specific transportation planning issues and initiatives and contributing to review and implementation of large, complex development projects, including transit initiatives, to help achieve the City's multi-modal transportation and planning policy objectives.
In addressing these responsibilities the individual will be required to:
- Conduct transportation planning studies and review development applications, develop recommendations, and draft reports for Committees and Council.
- Prepare planning, research and policy studies, secondary plans, precinct and master plans, transit planning studies, and undertake environmental assessments for multi-modal transportation initiatives.
- Prepare requests for qualifications/proposals, terms of reference and study designs to support planning, research and policy studies, environmental assessments, and transit initiatives.
- Compile and analyze socio-economic and geospatial data associated with transportation planning studies.
- Prepare reports on multi-modal transportation issues affecting the City of Toronto.
- Design, conduct and/or coordinate research and analysis activities and surveys.
- Design, develop and maintain transportation planning information systems, data banks, and computer models to monitor transportation planning issues, trends and policies.
- Assist in developing Official Plan and Zoning By-Law amendments and prepare reports.
- Evaluate the implications of transportation planning initiatives of other municipalities, jurisdictions and agencies.
- Consult with other City Divisions, municipalities, and agencies to coordinate, plan, develop and implement transportation policies, programs and projects.
- Monitor projects and the progress of consultant studies, including day-to-day coordination and liaison with consultants, to assist in ensuring that studies are completed on time and within budget.
- Provide work direction on research, analysis, surveys, and report writing assignments to Assistant Planners.
- Maintains an awareness of developments and advancements in the transportation planning field. Provide information and advice in response to enquiries from elected officials, representatives of Provincial/Federal ministries and other municipalities, other government agencies, consultants, stakeholders and the public.
- Assist the Senior Transportation Planner or Program Manager in representing the Division on inter-departmental and intergovernmental working groups and technical advisory committees
- Maintain positive working relationships with other City Divisions (including Agencies, Boards and Commissions) as well as other levels of government and key stakeholders to foster effective partnerships.
- Carry out specific Transportation Planning tasks as assigned.
- Prepare for, and act as an expert witness before, the Local Planning Appeal Tribunal.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Post-secondary education in transportation planning/engineering, or in a professional discipline pertinent to the job function, or the equivalent combination of relevant education and experience.
- Considerable experience working on complex transit/transportation planning projects, such as transportation policy development, Transportation Master Plans, Transit Project Assessment Processes, Environmental Assessments, Official Plan Amendments, Secondary Plans and Corridor Studies.
- Experience in quantitative and survey research methodologies, data management, and analysis of demographic, social, economic and environmental trends, including graphical representation of statistics.
- Experience in performing technical analysis to support policy development.
- Experience in assisting with the implementation of public engagement programs for multi-modal transportation studies.
You must also have:
- Knowledge of the Planning Act, the City's Official Plan, Municipal Class Environmental Assessment Process, Transit Project Assessment Process, Development Review Processes, Provincial Policies and Legislation related to land use planning, transportation planning, as well as current regulations and evolving policy trends in the City.
- Effective interpersonal and customer service skills to interact with all levels of the organization, and with elected officials, the media and the public.
- Excellent communications skills to present and showcase information to a variety of audiences.
- Ability to use a variety of computer software (e.g. Word, Excel, Access, GIS, Graphic Presentation, transportation modelling, etc.) and software packages relevant to supporting the division’s core requirements.
- Effective consulting, conflict resolution and negotiating skills when dealing with the community, developers, consultants, other City Divisions, and public and private agencies.
- Demonstrated ability to prioritize and complete project assignments working both independently and as a part of a team.
- Demonstrated accountability, innovation and adaptability skills.
- Proficiency in a variety of computer software (e.g. Word, Excel, PowerPoint, web-based applications).
- Knowledge of other software packages (e.g. Synchro, Sim Traffic, Aimsun Next, Emme, GIS applications, etc.) relevant to supporting the Division's core requirements would be an asset.
- Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA), the Occupational Health and Safety Act (OSHA) and other regulations/legislation that apply to the job duties.
PLANNER TRANSPORTATION
City Of Toronto
TorontoTransportation & Logistics Full-time
65.01 - 71.22
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