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The Team

Contributes to the overall success of the Service Management Technology (SMT) team under Global Employee Technology ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities are conducted in compliance with governing regulations, internal policies and procedures.

The Role

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Work with other lab members, such as business analysts, QA Testers, Architects, and the Operations Team to help support the delivery of releases.
• Extract and maximize business value by providing solutions that best fit the business (i.e., leveraging out of box versus heavy customization).
• Help with proofs of concept to get the most out of the ServiceNow modules for the business.

Some of the Key Accountabilities include:

• Configure and develop solutions on the ServiceNow Platform (i.e., Workflows, Business Rules, Script Includes, etc.)
• Must be able to work on multiple projects at the same time with good time management skills.
• Provide guidance to junior members in the team.
• Work without supervision on project work.
• Provide Level 3 production support.
• Provide support with technical solutions within your domain space (i.e., ITAM, ITSM).
• Maintain up to date technical documentation.
• Participate in estimation with your enterprise stakeholders.

What You Will Bring to Succeed

• Computer Science Diploma or Degree; or related work experience.
• ITIL Foundation certification or training.
• ServiceNow Advanced System Administrator certified or training.
• ServiceNow Scripting certification or training a plus.
• 3 - 5 years of ServiceNow Experience within modules/applications (and ServiceNow in general). For example, ITSM, ITOM, ITBM, etc.
• 3 - 5 years’ experience and hands on development in general module configuration on the ServiceNow Platform.
• Experience with the Service Graph Connector in ServiceNow a plus
• Strong experience and knowledge of integrations on the ServiceNow Platform, consisting of either REST, SOAP, Integration Hub, workflows etc.
• Has experience in systems design and a solid understanding of development, quality assurance and integration methodologies.
• Ability to do research and development of new ways to leverage the ServiceNow platform.
• Experience with SecOps modules.

The Workplace

• We are technology partners who help the business transform how our employees around the world work
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• We foster an environment of innovation and continuous learning
• We care about our people, allowing them to design how they work to deliver amazing results
• We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as college/CEGEP
Experience: Candidates need an experience of 7 months to 1 year

Responsibilities:

• • The candidate should be able to collect and document user’s requirements and develop logical and physical specifications
  • The candidate should be able to research, evaluate and synthesize technical information to design, develop and test computer-based systems
  • The candidate should be able to develop data, process and network models to optimize architecture and to evaluate the performance and reliability of designs
  • The candidate should be able to plan, design and co-ordinate the development, installation, integration and operation of computer-based systems

• The candidate should be able to assess, troubleshoot, document, upgrade and develop maintenance procedures for operating systems, communications environments and applications software
• The candidate should be able to lead and coordinate teams of information systems professionals in the development of software and integrated information systems, process control software and other embedded software control systems

Benefits:

• The employees get to work in a well-known company
• The employees get to learn various advanced techniques
• The employees get health benefits in a form of a health care plan
• The employees get various paid leave benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email
[email protected]

Contributes to the overall success of the Fraud Management Group globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. This role will have accountability for building relationship with key partners in areas such as cybersecurity, risk management, and global operations, while providing effective strategic, tactical, and operational insights through Key Performance Indicators (KPIs) for decision making. 
 

Is This Role Right for You?  In this role, you will:  

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Creates reporting, dashboards and trending analysis across Global Fraud Authentication including KPIs and indicators to provide data driven insights and value-added analysis to inform strategic decision making including projections and forecasts utilizing statistical modelling and works closely with internal and external Partners to understand and align on business requirements and contribute to the connection of end to end Customer Journey data.
• Leverage data analytics tools (Python, R, SAS, etc.) to formulate fraud strategies that minimize fraud losses while maintaining a positive customer experience and controlling operating costs  
• Report regularly on performance of existing fraud authentication strategies deployed globally 
• Identify improvements of existing fraud strategies, procedures and policies
• Maintain performance reporting and liaise with business partners to assess trends that may impact the business
• Drive strong partnership with Fraud Operations to identify opportunities for improvement with focus on risk/return while ensuring alignment.
• Identify and escalate fraud risks that are or will become in excess of the Risk Appetite  
• Lead / participate in the identification, development, and implementation of new initiatives 
• Contribute to and support a variety of projects and initiatives across the Fraud Management Group and other stakeholders
• Participate in discussions with IT partners and vendors on requirements and solution design
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
   

Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:  

•    A University degree in statistics, mathematics or computer science
•    1-3 years analytical experience preferred including statistical analysis, ideally related to Fraud Analytics or Risk Management
•    Experience with coding, organizing, and manipulating large amounts of data (for example Python)
•    Experience with PRM or similar fraud platform strongly desired
•    Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
•    Strong communication skills essential with clients, vendors and management
•    Must be self-motivated, energetic, and results-oriented and be committed to adding value to the organization

What to Expect

What You’ll Do

What You’ll Bring

What to Expect

What You’ll Do

What You’ll Bring

What to Expect

What You’ll Do

What You’ll Bring

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided
Security and safety: Bondable

Physical Requirements:

• The candidates should be  a repetitive tasker
• The candidates should be able to work with attention to detail

• The candidates should be able to handle Hand-eye co-ordination

Other Requirements:

• The candidate punctual and be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to transport raw materials, finished products and equipment throughout plant manually or using powered equipment
• The candidates should be able to sort, pack, crate and package materials and products
• The candidates should be able to perform other labouring and elemental activities
• The candidates should be able to clean machines and immediate work areas

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Bachelor’s degree
Experience: Candidates should have experience of 5 years or more
Area of specialization: Residential
Credentials: Membership in the Canadian Bar Association

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada

• If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get dental plan, health care plan, bonus, and other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Webinar topic - Day Care Housekeeper Information Session

Interested applicants are recommended to join us at our virtual info session. You will have the opportunity to learn more about the role and working for the City of Toronto, ask questions related to the position, and find out more about the application process. 

Date and Time: Friday, Feburary 2nd, 2024 

https://toronto.webex.com/toronto/j.php?MTID=m3bfab9940a4779076a1fc62d735dd3ad

Major Responsibilities:

Reporting to the Manager and/or Programming Supervisor, the Day Care Housekeeper is responsible for preparing food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging and labeling. They will be cooking daily meals, light snacks (e.g. sandwiches, vegetable and fruit trays, cultural recipes, bagged snacks), as well as bake desserts using standard recipes and modifying according to special needs of client groups. 

The Day Care Housekeeper is required by the location (indoor and/or outdoor) to cook meals in accordance with pre-planned menus designed to meet nutritional needs, and while monitoring food inventory and adhering to all sanitation standards.

• In consultation with the Programming Supervisor and relevant staff, develops daily menus and prepares all food for daily snacks, special events/functions, outings and holidays.
• Ensures special dietary needs are met (e.g. checking allergy charts).
• Supports cooking and dietary activities for all age groups (18 months to 99 years old)
• Orders food from vendors and other relevant supplies, completes grocery shopping, maintains proper storage, inventories and records.
• Monitors food supplies in the stock room and informs supervisor regarding food inventory and stock.
• Washes dishes, flatware, pots and pans using dishwashers and/or sink.
• Organizes and transports prepared foods and supplies necessary for service to designated program area(s) or locations.
• Prepares food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging and labeling etc.
• Refills condiment containers, cutlery, napkins, refilling juice and beverage and delivering food to tables as necessary.
• Returns unused prepared foods and supplies to the kitchen at end of service and/or arranges for appropriate disposal.
• Ensures kitchen, equipment and designated program areas are kept in a clean, sanitary, safe and tidy condition.
• Maintains proper storage of food by receiving food and other supplies, ensuring correct quantities are delivered; storing supplies, rotating food stock to ensure quality.
• Bags, removes and transports garbage to disposal areas.  Maintains garbage cans and bins in a clean and sanitary manner.
• Ensures food is cooked, prepared, stored, and served at proper temperatures as required.
• Assists Programming staff with meals and other food related activities (e.g. serving snacks, facilitation of cooking program, etc.)
• May be called upon to provide assistance in children's activities.
• Reports faulty or dangerous equipment or conditions to Supervisor.
• Food Handlers Certificate and asset.
• Answers phone and takes messages.
• Attends staff meetings as required.
• Performs other related work as assigned.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Experience in food handling and cooking for large groups (aged 18 months to 99 years old) in an institutional setting 
2. Experience working in a children's centre or social service agency.
3. Graduate of a 2 year college cooking program from a recognized institution or holder of a Red Seal Certificate and/or the equivalent combination of education and/or experience.

You must also have:

• Ability to communicate effectively both orally and in writing.
• Ability to maintain effective working relationships with staff and clients.
• Ability to maintain sufficient supplies; carry out safe storage practices of food and cleaning supplies; keep accurate records.
• Computer Skills (i.e. Word, Internet, Outlook, etc.) required.
• Physical ability to lift moderately heavy objects.
• Ability to perform various cleaning/sterilizing and sanitation responsibilities.
• Ability and willingness to provide a service that enhances the dignity and respects the cultural and racial diversity of clients and staff.
• Fundamental knowledge of the Occupational Health and Safety Act, WHMIS, Canada's Guideline for Healthy Living, Health Protection and Promotion Act, and Food Premises Regulations.
• Access to a vehicle is an asset.

A Vulnerable Sector Police Reference Check will be required as a condition of employment.

• For more information on Shelter Services, please visit our website at http://www.toronto.ca/housing.
• A Police Reference Check program brochure is available at http://www.toronto.ca/housing/employment.htm