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Customer Service Representative Full-time Job

BMO Canada

Customer Service   Saint-Eustache
Job Details

Application Deadline:

02/20/2025

Address:

583 boul Arthur Sauve

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).
 

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Saint-Eustache - 19.85km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 02/20/2025 Address: 583 boul Arthur Sauve   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and gui...
Learn More
Feb 17th, 2025 at 12:42

Client Advisor Part-time Job

Royal Bank Of Canada

Customer Service   Laval
Job Details

Job Description

** This is an opportunity for candidates to express their interest in current and future positions for the region of Laval **

 

What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

 

What will you do?

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities

  • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business

  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions

  • Proactively take ownership of resolving and preventing client banking problems

  • Cultivate and maintain relationships with partners to work as one RBC team

  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

 

What do you need to succeed?
Must-have

  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment

  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence

  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

  • Personal flexibility to work flex hours

  • Eagerness to learn and determination to succeed

  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

 

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial, service or retail industry

  • Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)


What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.

  • A world-class training program in financial services

  • Excellent career development and access to a variety of job opportunities across business and geographies

  • Leaders who support your development through coaching and managing opportunities

  • Work in a dynamic, collaborative, progressive, and high-performing team

 

 

 

 

 

 

 

 

 

 

 

 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

3100 BOUL LE CARREFOUR:LAVAL

City:

LAVAL

Country:

Canada

Work hours/week:

25

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-23

Application Deadline:

2025-03-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Client Advisor

Royal Bank Of Canada
Laval - 7.94km
  Customer Service Part-time
Job Description ** This is an opportunity for candidates to express their interest in current and future positions for the region of Laval **   What is the opportunity? As an RBC A...
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Feb 17th, 2025 at 12:26

Maintenance Technician III Full-time Job

Federal Express Corporation Canada

Maintenance & Repair   Dorval
Job Details

The Maintenance Technician III supports the FedEx industrial maintenance of material handling to complete preventative and predictive maintenance and repair of material handling systems. Will utilize prescribed processes as they relate to mechanical power transmission, electrical, PLC/controls, welding/fabrication and other industrial maintenance related systems. May troubleshoot component and systems issues.

  • Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada

ESSENTIAL FUNCTIONS

  • Under minimal supervision, provides preventative and predictive maintenance, troubleshooting and repair of material handling systems through demonstrated proficiency in mechanical power transmission and electrical with working knowledge of PLC/controls and welding/fabrication
  • Adheres to all applicable safety standards and promotes a safe work environment by attending safety meetings and required trainings and addressing all safety concerns
  • Will interpret electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation
  • Responds to sort calls to diagnose problems and make repairs
  • Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
  • Complex skills required in diagnosing and troubleshooting mechanical, electrical and/or PLC/controls failures
  • May rely on higher level Technicians in complex control systems issues
  • May begin to read PLC and have the ability to burn EEPROMs
  • May begin to assist lower level technicians
  • May begin to develop scopes of work and project plans for small scale projects to be executed at a local level
  • May be required to work a flexible schedule including all days and shifts as the business need dictates.
  • Performs other duties as assigned

 

Examples of what you can expect to learn in the Tech III level (does not include all areas/responsibilities).

Mechanical

  • Understand power transmission concepts, such as gear ratios, service factor, horsepower and frame size to repair/replace a failed gearbox and/or motor when the correct replacement parts are not available
  • Understand mechanical design concepts to be able to replace failed pulleys and bearings with replacements that don’t match design without impacting performance of a conveyor (speed, torque, etc.)
  • Can read, interpret and create or modify mechanical drawings

Electrical

  • Use a digital multimeter to resistance test de-energized circuits.
  • Troubleshoot and diagnose both the power and the control branch of motor controls circuits.
  • Read, interpret and create or modify electrical drawings/schematics

 

PLC/Controls

  • Go online with PLC processors to aid in troubleshooting
  • Burn EEPROMs
  • Understand PLC networks, such as ControlNet, DeviceNet, etc.

 

Welding or Fabrication

  • MIG, stick and TIG weld in all positions.
  • Understand difference between structural and non-structural welds and when to apply them
  • Repair broken components where factors such as position or load may impact the repair, such as motor mounting plates or conveyor legs.
  • Use vertical mill/drill and other machining tools

 

MINIMUM EDUCATION

  • High School Diploma or GED required
  • Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred.

 

MINIMUM EXPERIENCE

  • Four (4) years experience in Industrial Maintenance with proficiency in knowledge and demonstrated skills in mechanical power transmission, electrical and working knowledge of PLC/Controls and welding/fabrication skills through job experience, related military experience and/or related education required.
  • Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to follow procedures as directed by work orders or high-level technicians/management
  • Ability to interpret electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation
  • Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
  • Ability to solve mechanical or electrical problems, which may include understanding of engineering formulas
  • Ability to diagnose mechanical power transmission, electrical or PLC/controls issues by troubleshooting at multiple component and system level
  • Effective verbal and written communication within own department to peers, managers, and outside vendors to convey technical data and needs
  • Need to collaborate successfully with department, operations, vendors and support teams that failures or projects may require
  • Software skills, including Microsoft Office suite and other web-based applications
  • Possess time management and organizational skills

 

JOB CONDITIONS

  • Will need to use hand tools and possibly power tools
  • May be working in hot or cold temperatures
  • May need to stand, walk, bend, stoop and squat

 

Preferred Qualifications:Must be bilingual. Must be available from Monday to Friday from 8:00 AM to 4:30 PM and on call. 3 months term. Full -time temporary position. Must be available weekends during peak periods.

Additional Details:Maintenance Technician III (63,648 up to 79,612)

Maintenance Technician III

Federal Express Corporation Canada
Dorval - 8.36km
  Maintenance & Repair Full-time
The Maintenance Technician III supports the FedEx industrial maintenance of material handling to complete preventative and predictive maintenance and repair of material handling sy...
Learn More
Feb 17th, 2025 at 12:15

Warehouse Associate - Day Shift Full-time Job

Wolseley Canada

General Category   Laval
Job Details
All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
  • Receive incoming shipments and verify their accuracy.
  • Promptly place products in appropriate areas of the warehouse.
  • Prepare, pack and ship customer orders, including preparing documents for shipping.
  • Liaise with transportation companies and internal/external customers to determine shipping priorities.
  • Ensure safety and maintenance procedures are maintained in the shipping area.

 

What you will bring:

  • Previous warehouse experience required
  • Knowledge of industry products (plumbing and HVAC/R), an asset
  • Basic general computer skills required, including Microsoft Office
  • Exceptional customer service and communication skills
  • Reliability and willingness to take initiatives
  • Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
  • Forklift operating certification or ability to obtain certification
  • WHMIS and dangerous goods transportation certification, an asset

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Warehouse Associate - Day Shift

Wolseley Canada
Laval - 7.94km
  General Category Full-time
All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness...
Learn More
Feb 17th, 2025 at 10:59

Remote Customer Care Representative Full-time Job

Day & Ross Inc.

Customer Service   Laval
Job Details

At Day & Ross we offer:
•    Internal growth opportunities
•    Benefits & extended health care, including medial and dental
•    A company matched pension 

This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous SalesForce or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

Remote Customer Care Representative

Day & Ross Inc.
Laval - 7.94km
  Customer Service Full-time
At Day & Ross we offer: •    Internal growth opportunities •    Benefits & extended health care, including medial and dental •    A company matched pension  This position o...
Learn More
Feb 14th, 2025 at 12:20

Dispatch Team Lead Full-time Job

Day & Ross Inc.

Transportation & Logistics   Laval
Job Details

The P&D Dispatch Team Leader is responsible for supervising and supporting a team of dispatchers, working closely with the Dispatch Supervisor to ensure the smooth running of daily operations. This role involves dispatching local units for freight pickups and deliveries, while closely monitoring driver and dispatcher performance to ensure efficiency and effectiveness. The Team Leader plays a key role in leading and motivating the team, ensuring high standards of service and operational performance.

How You'll Help:
• Execute the P&D plan, making adjustments as needed
• Answer driver and customer phones, including managing leased trucks
• Review yard audit to ensure freight is not missed and trucks are on schedule
• Coordinate drivers to return for second round of deliveries
• Coordinate daily P&D requirements
• Monitor driver performance and report findings to manager
• Identify areas for improvement and efficiencies
• Actively engage in process improvements to further develop our systems
• Provide mentoring and guidance to subordinates and other employees
• Provide training to support individual roles and to expand skills that drive employee engagement in growing the business
• Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the dispatch operation.

Your Skills and Experience: 
• Minimum of high school education, with preference to post-secondary education (Supply Chain or Logistics Management or a combination of education and experience.
• Previous experience in transportation or operations is preferred, various roles in transportation would be beneficial. Recent graduates or current students are welcome. 
• Communication skills - advanced
• Computer skills - accuracy, MS products, Bringg, web programs such as TruckMate
• Demonstrated customer relations skills
• Able to work deadlines in a high transactional environment
• Ability to advocate for business needs collaboratively with colleagues
• Exceptional interpersonal and leadership skills to manage requests and resolve issues with drivers, co-workers, etc.
• Ability to work a flexible work schedule
• Strong conflict resolution skills
• Leadership and team building focus; negotiation and conflict resolution skills.
• Troubleshooting and problem-solving skills, ability to assess current situation, respond quickly to changing requirements, execute and escalate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced setting.
• Ability to multitask and prioritize in a deadline-driven environment; appropriate sense of urgency.
• Ability to work independently and collaborate with others to meet client expectations.
• English and French language skills required
• Able to work with little supervision
• Subject to a pre-employment criminal background check

Dispatch Team Lead

Day & Ross Inc.
Laval - 7.94km
  Transportation & Logistics Full-time
The P&D Dispatch Team Leader is responsible for supervising and supporting a team of dispatchers, working closely with the Dispatch Supervisor to ensure the smooth running of d...
Learn More
Feb 14th, 2025 at 12:18

Plant Manager Full-time Job

Coca-Cola Canada Bottling Limited.

Management   Montréal
Job Details

Reporting to the National Manufacturing Manager, the Plant Manager is responsible for the overall management and coordination of the various manufacturing functions within a single facility. The candidate must have experience in manufacturing management, enabling him/her to understand the impact of plant performance on delivery, cost, quality and service. This position may require knowledge and deployment of leading-edge manufacturing practices (including continuous flow) as well as quality and continuous improvement techniques, strong analytical and quantitative skills, excellent interpersonal and communication skills, ability to work in a team environment as well as interpersonal effectiveness and leadership. The Plant Manager also plays an active role in labor relations in a unionized environment.

Responsibilities

  • Develop and execute short and long-term business plans that support local, regional and national objectives, including the development and implementation of strategies, processes and programs.
  • Ensure the performance of the management team to achieve established goals and increase organizational capacity.
  • Regularly review business results with plant personnel to maximize supply chain performance.
  • Foster a culture of commitment to safety and quality.
  • Demonstrate the behaviors necessary to effectively implement change.
  • Meet the needs and service requirements of internal and external customers. Ensure compliance with corporate and regulatory policies.
     

Qualifications

  • Bachelor's degree in engineering or related technical field or combination of education and relevant work experience.
  • At least 5 years' experience in a plant management position, including experience in food or beverage production with high-speed machinery. 
  • Working knowledge of physical and food safety.
  • Bilingual in French and English is essential.
  • Expertise in the principles of manufacturing management in a unionized environment. 
  • Expertise in specific supply chain capabilities, strategies and interdependencies.

Plant Manager

Coca-Cola Canada Bottling Limited.
Montréal - 6.33km
  Management Full-time
Reporting to the National Manufacturing Manager, the Plant Manager is responsible for the overall management and coordination of the various manufacturing functions within a single...
Learn More
Feb 14th, 2025 at 12:05

Security Agent on Call - 24/7 Full-time Job

Securitas Canada

Security & Safety   Montréal
Job Details

Security Agent on Call

We are looking for motivated security agents to join our teams at our sites in Montreal. 

*Vehicle requirement: Must have a vehicle due to the difficulty of accessing the site by public transport.

Working hours

  • AVAILABLE 24/7
    This position is temporary with the possibility of extension depending on operational needs.

Note: The start date is scheduled for the beginning of March.

Job Description

  • Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
  • Conducts periodic patrols to check for irregularities and inspect protective devices and fire-fighting equipment.
  • Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
  • Controls access to the customer's site or facility through the admission process.
  • Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems and controlling unauthorized persons.
  • Protects evidence or incident scenes in the event of an accident, emergency or security investigation.
  • Responds to fire, medical emergencies, bomb threats, floods, water leaks, elevator emergencies, hazardous materials, severe weather and other incidents.
  • Prepares logbooks and reports as required.

Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.

Job Requirements

  • Valid  security guard license  (BSP).
  • Valid  first aid certificate  (CPR).
  • Valid driver's license   and access to a vehicle (required)
  • Bilingualism   - French and English (mandatory)
  • Excellent customer service skills
  • Ability to work long hours standing
  • Good physical condition to carry out surveillance rounds.

#AF-Quebec

Security Agent on Call - 24/7

Securitas Canada
Montréal - 6.33km
  Security & Safety Full-time
  24
Security Agent on Call We are looking for motivated security agents to join our teams at our sites in Montreal.  *Vehicle requirement: Must have a vehicle due to the difficulty of...
Learn More
Feb 14th, 2025 at 11:58

IT Specialist, Core Infrastructure & Operations - End User Computing Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Saputo is hiring a Specialist IT Infrastructure End User Computing who can manage and deploy devices with Autopilot and Intune. You will have experience with Microsoft cloud solutions and enjoy a rewarding career with us. Join our family today!

 

How You Will Make Contributions That Matter:

  • Manage OS deployments via Microsoft Windows Autopilot.
  • Design and maintenance of the Microsoft Intune and Configuration manager environments.
  • Automate tasks using PowerShell, MS Graph, and Intune.
  • Lead the documentation and design of our Autopilot, Intune, Configuration manager environments.
  • Manage virtual desktop and virtual application deployments with Azure Virtual Desktop.
  • Maintain Standard OS images via SCCM.
  • Package and deploy applications in Intune.
  • Participate in large business projects to analyze business needs and implement new technologies.
  • Ensure the health of our pool of 10,000 PCs.
  • Solve problems that may arise from day-to-day operations (Level 3).
  • Participate in the development and enforcement of standards for EUC class devices.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Experience implementing and supporting Autopilot in a large corporate environment.
  • Experience implementing Co-management with Intune and Configuration Manager in a large corporate environment.
  • Experience writing efficient and clear PowerShell scripts to automate device remediation.
  • Motivated to work in a fast-paced environment with leading edge technology.
  • Passionate about technology.
  • Experience managing devices (Windows, iOS, Android) with Microsoft Intune.
  • Experience implementing the Apple device enrollment program.
  • Experience packaging/Deploying software with Intune.
  • Experience creating/maintaining Windows 11 task sequences in Configuration Manager.
  • Experience deploying/maintaining Office 365 client via Intune.
  • Experience with Intune Configuration profiles and Microsoft Group Policy.
  • Experience using Sysinternals tools for advanced troubleshooting.
  • Excellent problem-solving and analytical skills
  • Strong organizational skills and the ability to manage priorities
  • Experience carrying out small- and large-scale technical projects with a demonstrated ability to communicate verbally and in writing with team members
  • Willingness to work beyond business hours and be on call, as necessary, to minimize downtime during planned or unexpected modifications to the network/system
  • Willingness to travel, as required
  • Excellent verbal and written communication skills

 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

IT Specialist, Core Infrastructure & Operations - End User Computing

Saputo Diary
Saint-Laurent
  IT & Telecoms Full-time
  88,325  -  115,930
Saputo is hiring a Specialist IT Infrastructure End User Computing who can manage and deploy devices with Autopilot and Intune. You will have experience with Microsoft cloud soluti...
Learn More
Feb 12th, 2025 at 15:59

Personal Banking Associate Full-time Job

BMO Canada

Banking   Montréal
Job Details

Application Deadline:

03/13/2025

Address:

5651 avenue Verdun

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
  • Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
  • Meets customer transaction-based needs with seamless execution.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Salary:

$35,000.00 - $52,000.00

Personal Banking Associate

BMO Canada
Montréal - 6.33km
  Banking Full-time
  35,000  -  52,000
Application Deadline: 03/13/2025 Address: 5651 avenue Verdun   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidan...
Learn More
Feb 12th, 2025 at 15:51

Dispatcher Full-time Job

Molson CoorsBeverageCompany

Transportation & Logistics   Longueuil
Job Details

As part of the Warehouse Dispatcher position, you will support the dispatch activities of the Longueuil distribution center. You will have to work closely with the warehouse and production teams. You will be responsible for planning, scheduling and executing beer operations and movements at the Longueuil warehouse. To this end, you will use the SAP warehouse management system (eWM/WMS/YMS) to route and control work instructions to be executed by warehouse employees associated with beer movements.

Working hours mainly at night (10 p.m. to 6 a.m.).

However, you may be required to work all three shifts (day, evening, night) depending on operational needs.

 

Responsibilities:

  • Issue priority delivery requirements in WMS according to planned production;
  • Track the execution of deliveries or transfer orders in real time;
  • Manage warehouse movements using eWM/WMS systems to plan inventory movements;
  • Initiate and manage the contingency plan in the event of a possible shutdown of IT systems;
  • Manage stock transfers in terms of receiving, transferring, order preparation and shipping.

 

Other qualifications:

  • You hold a DEC in operations management or any other program or experience relevant to the position;
  • You are available to work the night shift;
  • You have good computer skills;
  • Knowledge of SAP and WMS (an asset);
  • You are able to work in French and English (written and spoken);
  • Good communicator, you know how to demonstrate leadership, resourcefulness and you are recognized for your excellent interpersonal relationships aimed at optimizing teamwork;
  • You have good analytical skills, strong judgment and are proactive in problem solving;
  • You are recognized for your ability to make informed decisions with an overall perspective;
  • You have a good ability to work under pressure and independently; you are comfortable handling a lot of information and managing multiple priorities from various stakeholders and you adapt easily in a dynamic context where priorities are changing and deadlines are tight.

Dispatcher

Molson CoorsBeverageCompany
Longueuil - 12.15km
  Transportation & Logistics Full-time
As part of the Warehouse Dispatcher position, you will support the dispatch activities of the Longueuil distribution center. You will have to work closely with the warehouse and pr...
Learn More
Feb 12th, 2025 at 15:29

Sales Representative Full-time Job

EspaceProprio

Sales & Retail   Laval
Job Details

 

Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?

 

What will your days look like?

  • Understand the motivations and the needs of the clients in order to assist them accordingly

  • Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;

  • Select the best contractors for the project using our “MatchParfait” tool;

  • Strategically follow up with clients and contractors while also coordinating appointments;

  • Use CRM tools to plan and track the sales cycle of clients;

  • Analyze bids to advise clients impartially on the best offer;

  • Regularly develop your client base and ensure customer loyalty;

  • Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.

 

What do you need to be a Sales Advisor with us?

  • Excellent verbal and written communication skills;

  • 3 years of experience in a sales-related role;

  • Advanced oral English or full bilingualism to serve a wider client base;

  • Ability to quickly understand and analyze the needs of clients;

  • Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;

  • Strong organizational skills, good time management, and attention to detail;

  • Ability to work independently and as part of a team;

  • Results-oriented and motivated to exceed targets;

  • Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;

  • Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.

 

Benefits that really make a difference:

  • A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;

  • A bonus system to acknowledge and reward your work;

  • A generous vacation policy;

  • 5 paid personal days off as of your first day;

  • Access to an employee and family assistance program (EFAP);

  • Telemedicine service;

  • An annual allowance of $200 for sports and cultural activities;

  • A paid day off for moving and for volunteering;

  • Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;

  • An annual base salary plus a performance-based commission plan.

 

And we don’t stop there, because we really care about you:

  • A hybrid and flexible telework model;

  • An onboarding process to quickly familiarize you with your work environment and our services;

  • A work environment that prioritizes both your professional development and personal fulfillment;

  • A social club that ensures your daily life with us is pleasant and stimulating;

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

 

 

#LBRA
#LI-Hybrid

Sales Representative

EspaceProprio
Laval - 7.94km
  Sales & Retail Full-time
  Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?   What will your days look like? Understand the...
Learn More
Feb 11th, 2025 at 14:04

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