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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

We are currently looking for security agents to join our security team at a date center in Beauharnois!

Work Schedule

      • Monday to Friday, from 00h00 (midnight) to 8h00 

      •Permanent part-time position (24 hours per week)

• Possibility to work additional shifts on call

Responsibilities

• Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. 
• Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. 
• Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 
• Controls access to client site or facility through the admittance process.
• Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. 
• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. 
• Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. 
• Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.

Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Job Requirements

• Valid Security Guard License (BSP)
• Valid First Aid Certificate (CPR)
• Valid ASP card
• Valid driver's license and access to a vehicle 
• Bilingual - French and English 
• Computer skills
• Good physical condition for surveillance rounds

#AF-Quebec

Available times:

Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle.

Salary:

Hourly rate of $26.55/h with evening premium ($1.25/h) and night premium ($1.75/h) .

Please note that there are two salary increases in the first year of employment with a target rate of $29.50/hour.

We support and care for our employees and their families by offering:

• Vacation upon hiring;
• Generous and comprehensive group insurance;
• Group pension plan with employer contribution;
• Telemedicine and assistance program for employees and their families;
• Share capital with employer contribution;
• Generous allowance for parental leave;
• Paid leave; sick leave, mobile leave and volunteer leave;
• Possibility of contributing to group RRSPs and TFSAs
• Training and development programs;
• Activities organized for employees and their families;
• Special discounts on our products;

Contributing in this role means:

• Operate different production lines in the Specialties department;
• Participate in monitoring production and help optimize its efficiency;
• Participate in daily and non-daily washes;
• Carry out the dismantling, washing and reassembly of equipment according to the procedures in place and within the given time, as well as an inspection of the equipment after washing;
• Compile various documents and production reports;
• Ensure a safe environment;
• Ensure product quality according to HACCP and BRC standards;
• Perform any other related tasks.

The qualifications sought are:

• Hold a high school diploma or its equivalent;
• Have relevant experience in an operator or production position;
• Be flexible with work schedules and training offered;
• Possess an intellectual curiosity for learning new technologies;
• Have ease with operator interfaces and good computer knowledge;
• Promote a health and safety culture and ensure compliance with health and safety rules at work;
• Possess mechanical and machine troubleshooting skills;
• Knowledge of the HACCP program (an asset);
• Have good priority management skills, be responsible and have initiative;
• Be a good communicator and demonstrate leadership;
• Ease of analysis and problem solving.

Available times:

Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle and variable shifts (Day, Evening, Night)

Salary:

Hourly rate of $26.55/h with evening premium ($1.25/h) and night premium ($1.75/h) .

Please note that there are two salary increases in the first year of employment with a target rate of $29.50/hour.

We support and care for our employees and their families by offering:

• Vacation upon hiring;
• Generous and comprehensive group insurance;
• Group pension plan with employer contribution;
• Telemedicine and assistance program for employees and their families;
• Share capital with employer contribution;
• Generous allowance for parental leave;
• Paid leave; sick leave, mobile leave and volunteer leave;
• Possibility of contributing to group RRSPs and TFSAs
• Training and development programs;
• Activities organized for employees and their families;
• Special discounts on our products;

Contributing in this role means:

• Operate different production lines in the industrial cheese department;
• Participate in monitoring production and help optimize its efficiency;
• Participate in daily and non-daily washes;
• Carry out the dismantling, washing and reassembly of equipment according to the procedures in place and within the given time, as well as an inspection of the equipment after washing;
• Compile various documents and production reports;
• Ensure a safe environment;
• Ensure product quality according to HACCP and BRC standards;
• Perform any other related tasks.

The qualifications sought are:

• Hold a high school diploma or its equivalent;
• Have relevant experience in an operator or production position;
• Be flexible with work schedules and training offered;
• Possess an intellectual curiosity for learning new technologies;
• Have ease with operator interfaces and good computer knowledge;
• Promote a health and safety culture and ensure compliance with health and safety rules at work;
• Possess mechanical and machine troubleshooting skills;
• Knowledge of the HACCP program (an asset);
• Have good priority management skills, be responsible and have initiative;
• Be a good communicator and demonstrate leadership;
• Ease of analysis and problem solving.

The dairy scientist role will report to the corporate VP Cheese Applications and offers an exciting opportunity for passionate individuals to explore, innovate, and grow in the dairy technology field. 

As part of a groundbreaking project focused on R&D fundamentals, you will have the chance to work on cutting-edge research and development initiatives that are set to revolutionize the dairy industry. Your contributions will be pivotal in advancing the science and technology behind dairy production, making a significant impact on both the industry and consumers.

How you will make contributions that matter:

• Develop innovative technologies for modern dairy processing to enhance production efficiency and sustainability
• Create new concepts for manufacturing dairy products that align with health, sustainability, and taste trends
• Design and execute proof-of-concept experiments to demonstrate feasibility
• Identify root causes and solve technical problems in dairy production processes
• Conduct bench-top and pilot-plant experiments to test and refine new dairy technologies and product formulations
• Transfer technical knowledge to colleagues, operators, and stakeholders for smooth implementation
• Supervise large-scale trials to validate new processes and products in real-world production environments
• Collaborate with cross-functional teams to drive continuous improvement in dairy innovation
• Stay updated on industry trends and apply the latest technologies to improve dairy products
• Be part of a dynamic team where your ideas can shape the future of dairy technology

You are best suited for the role if you have the following qualifications:

• University degree in food technology, food engineering, or related qualifications
• 1-3 years of research and development experience, preferably in dairy
• Ability to understand and interpret modern analytical techniques
• Strong technical interest and knowledge in modifying and developing technical equipment, conducting trials, and experiments with pilot plants
• Strong organizational, multitasking, analytical, and critical thinking skills
• Excellent verbal and interpersonal skills, effective in liaising with internal and external partners
• Exceptional time management, prioritization, and problem-solving skills
• Highly self-motivated with a proactive approach
• Bilingual proficiency in French and English (spoken and written) is required, as the role involves daily interaction with internal and external stakeholders across Canada
• Must possess a valid Driver’s License

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

Salary Range: $78,170 - $102,600

*Salary offers will vary commensurate with experience, education, skills, and training.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Position's anticipated start date: 2025-02-17 
Position's anticipated end date: 2026-01-16 

Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [email protected] and [email protected] to your safe senders list. 

 We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced environment, we want to hear from you! Apply now to become a valued member of our team.

 Work timetable

• Permanent full-time position (40 hours per week)
• Friday 11:00 a.m. to 11:00 p.m., Saturday 9:00 a.m. to 9:00 p.m. & Sunday 10:00 a.m. to 9:00 p.m.

Job Description

• Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
• Conducts periodic patrols to check for irregularities and inspect protective devices and firefighting equipment.
• Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
• Controls access to the customer's site or facility through the admission process.
• Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and checks for unauthorized persons.
• Protects evidence or incident scene in the event of an accident, emergency or security investigation.
• Responds to fire, medical emergencies, bomb threats, flooding, leaking water, elevator emergencies, hazardous materials, severe weather and other incidents.
• Prepares logbooks and reports as needed.

Note: Specific tasks may vary and be documented separately. The employee may not be required to perform all of the duties listed. Additional tasks may be assigned and functions modified according to business needs.

 Job Requirements

• Valid  security guard license  (BSP).
• Valid  first aid certificate  (CPR).
• Bilingualism - French and English.
• Good computer skills.
• Valid driver's license and access to a vehicle.
• Good physical condition to carry out patrols.

#AF-Quebec

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services Representative, Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and online banking options to recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.  

How you'll succeed

• Client engagement – Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of technology, cash management, credit, investment and wealth protection to help clients meet their goals.

• Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.

• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

• You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.

• You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kirkland-Centre Bonanza

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented

Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!

What you'll do...

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

17000 Rte Transcanadienne, Kirkland, QC H9J 2M5, Canada

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

• Location: 1100 Rue Parent, SAINT BRUNO, QC J3V 6L8, Canada

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs