All jobs within 50 km around Lavaltrie

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Requirements:

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
3330, route 157
Notre-Dame-du-Mont-Carmel, QC
G0X 3J0

By fax
819-379-2203

The incumbent is responsible for carrying out daily operational tasks and activities to support the regional office.

Duties and Responsibilities (Tasks)
 

• See to the maintenance of office systems, including the computer network, telephones and voice mail.
• Lead the management of facility operations, implementation of facility changes and change management activities.
• Maintain office systems including computer network, telephones, voice mail, reference files, product sheets, office library and product and procedure manual.
• Liaise with the Facilities team on all matters related to tenant improvements, lease renewals and planned moves.
• Perform reception-related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
• Demonstrate flexibility regarding schedule and hours of availability. Hours may vary to provide support to other provinces.
• Execute report requests and data analyzes in MX360, Tableau and any other company reports.
• Manage regional administrative tasks surrounding the production of the CPG due date report, letters, cash statements and SOTI report.
• Coordinate and implement a range of regional initiatives, such as seminars, customer forums and professional development days, and provide logistics as required.
• Assist in completing tasks to ensure branch compliance, including management of the Security checklist and business continuity plan.
• Participate in regional meetings and special projects, if applicable.
• Liaise with external partners such as medical associations and accounting firms, as necessary for the completion of regional projects.
• Perform other administrative tasks as needed.
• Understand Scotiabank's risk culture and risk appetite in daily activities and decisions.

Training and experience (qualifications)
 

• College diploma in business administration or equivalent.
• At least three years of experience in administration or office work, preferably gained in a financial services company.
• Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.
• Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications.

Required skills (qualities)
 

• Customer experience management.
• Strong organizational skills.
• Excellent communication skills.
• Sense of initiative and resourcefulness.
• Ability to work effectively within a team.
• Thoroughness.
• Organizational skills, dynamism and effective communication.
• Interest in working in an environment where everything evolves quickly and professionalism.
• Team spirit and constant desire to create a positive work climate.

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

This position involves overseeing a time-sensitive delivery operation. This includes managing daily operations, dock workers, drivers, fleet and fleet maintenance, dispatch operations, reverse dock operations, and customer dock operations. Must also ensure that all operations comply with the requirements of the safety department and compliance with standards.

How you will help

• In collaboration with the dedicated Logistics management team, ensure that as the business grows, operational capabilities meet or exceed all customer and company cost requirements per unit, quality of service and responsiveness.  
• Develop a culture of safety, professionalism and service excellence in all areas of operations. Maintain policies and procedures to ensure compliance with federal and provincial transportation requirements and the on-site customer safety program.  
• Work closely with the Director of Operations on operational objectives, and contribute to future innovations. 
• Provide daily guidance to staff, to ensure alignment with operational and customer expectations. 
• Ensure that all incidents (such as personal injuries, road accidents, spills, etc.) are promptly reported, documented, root causes identified and corrective/preventive measures implemented. 
• Be responsible for the time/punctuality reporting function to ensure drivers are scheduled to complete company deliveries on time, including customer service reporting for customer relations . 
• Be responsible for managing driver relationships, including but not limited to driver schedules, equipment usage and driver contracts. 
• Ensure that a preventive maintenance program is in place and that it is effective. 
• Provide mentoring and guidance to subordinates and other employees. Set individual objectives, carry out performance evaluations, recommend salary measures and implement succession planning. Oversee and manage professional development to support the leadership development program. 
• Use superior communication skills to motivate staff and effectively train colleagues, managers and customers. 
• Develop, implement and monitor on a monthly basis an operational “dashboard” for visual understanding of performance and output in relation to the elements of the plan. 
• Ensure that all external stakeholder processes are followed and adhered to (Standard Operating Procedures (SOP), Simplified Systems of Operations (SOS) and Job Entry Subsystem (JES)) 
• Other related tasks that may be required 

 Your skills and experience: 

• Must have at least a high school diploma, with preference for post-secondary studies (general stream), or a combination of education and experience. 
• Previous experience in the field of transportation or operational management is preferred, various functions in the field of transportation would be beneficial  
• Previous experience in dispatching, supervising and managing transport docks 
• Communication skills - advanced 
• Computer skills – precision, MS products, AS400, web based programs, RF scanners. 
• Proven customer relations skills 
• Strong conflict resolution skills 
• Able to meet deadlines in a highly transactional environment, must have a keen eye for emergencies 
• Ability to advocate for business needs collaboratively with colleagues 
• Results oriented 
• Must be a hands-on operator, trainer, tutor/coach, and advisor/mentor 
• Must show initiative, be autonomous  
• Knowledge of equipment is an asset 
• Interest, knowledge and skills in safety training are an asset  
• AZ driver's license is required 
• Bilingual French and English is required, other languages are an asset 
• Able to work with little supervision 

To apply, please visit the Careers page of our website at dayross.com.

If you are selected for the position, you should submit to a reference and criminal background check before being hired. Only candidates selected for an interview will be contacted .

Our employee-partners enjoy:

• Competitive Pay
• Weekly Pay Cheques
• RRSP and DPSP Contribution
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

• Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

The Agency Operations Centers (AOCs) are responsible for managing bank note inventories, authenticating, recirculating, and destroying bank notes. As an administrative coordinator, you will report to the Director, Currency Operations. You will provide a full range of administrative and analytical support to the AOCs and work closely with the administrative coordinator at the Toronto Agency Operations Centre. You will ensure the smooth coordination of the day-to-day administrative support to assist in delivering the objectives and to help the teams achieve their priorities. 

What you will do

• Performing tasks associated with planning and budgeting administration, such as budget tracking, forecasting and invoice processing.
• Provide support for meetings (e.g booking meeting rooms, ensuring effective functioning of audio and visual equipment) and document minutes with internal and external clients; tracks progress and takes appropriate follow-up action to ensure the completion of tasks. 
• Manage the administrative aspects of the office, work unit or projects to ensure efficient operations and provide a full range of administrative support and assistance to the team in daily activities.
• Interfacing with suppliers and for the procurement, monitoring, ordering, receiving, and evaluating the quality of the supplies used by the AOCs. 
• Support the team with the coordination and the planning of preventive maintenance and repair of operational equipment & machinery, i.e. banding machines, table top counters, etc.
• Responsible for scheduling different AOCs System Verifications (monthly vault and test deck audits, annual combination change, etc..).
• Responsible for identifying improvement opportunities to administrative procedures and operational processes 
• Responsible for the coordination of security validation of visitors to the AOCs, liaising with corporate security to ensure Bank access protocols are strictly enforced.  

 
What you need to succeed

• Experience in procurement practices, policies and compliance, in addition to invoice tracking 
• Strong oral and written communication skills 
• Solid organizational skills, analytical skills, and project support experience 
• Knowledge of transportation, shipping, receiving and warehouse storage procedures and Quality Management best practices 
• Strong interpersonal skills with the ability to foster collaborative working relationships among internal colleagues and external stakeholders and suppliers 
• Proven ability to work both independently with limited supervision and as a member of a team, under tight deadlines 
• Knowledge of the functions of Currency and of its connections to other Bank departments, especially the Agency Operational Centers (AOCs),  
• Working knowledge of other software applications such as Passeport, , SAP, Adaptive. , Inventory Management System 

Your education and experience 
This position requires a relevant university/college degree (e.g. business services certificate, business administration, etc.) and 2 to 3 years of progressively more experience working in an administrative and analytic support role OR an equivalent mix of education and experience may be considered.
 

What you need to know

• Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Reliability 
• Relocation assistance may be provided, if required
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

• Salaries are based on qualifications and experience and typically range from $62,386 to $73,395 (job grade 13)
• The Bank offers an incentive for successfully meeting expectations at  3 to 5% of your base salary. The Bank offers performance pay for those who exceed expectations (7% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Indexed, defined-benefit pension

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate

Experience: Candidates don’t need experience, training will be provided

Responsibilities:

• The candidates should be able to perform light housekeeping and cleaning duties, bathe, dress and feed infants and children
• The candidates should be able to instruct children in personal hygiene and social development, keep records of daily activities and health information regarding children
• The candidates should be able to maintain a safe and healthy environment in the home, organize, activities such as games and outings for children
• The candidates should be able to prepare and serve nutritious meals, supervise and care for children
• The candidates should be able to take children to and from school and to appointments, help children with homework

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Registered Apprenticeship certificate or equivalent experience
Experience: Candidates need experience of 3 years to less than 5 years

Location: 61 Rue des Menuisiers Local 104, Sainte-Anne-des-Plaines, QC, J0N 1H0
Shifts: Day and Overtime
Work setting: In shop
Program title: Jobs for Ukraine
Program description: This employer has selected to promote this job through “Jobs for Ukraine”. Canadian citizens and permanent residents can still apply

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be dependable, reliable and also a team player
• The candidate should have specialization on Electrical and electronic system, diesel engines, diagnostics, alignment, steering and suspension, Brake system, Hydraulic system, Fuel and emission system, Ignition and electrical system, drive train components, welding, truck-trailer repair and also Heating, ventilation and air conditioning (HVAC) system

Responsibilities:

• The candidate should be able to adjust, repair or replace parts and components of commercial transport truck systems, inspect and test mechanical units to locate faults and malfunctions, inspect motor in operation, road test motor vehicles and test automotive systems and components, adjust, repair or replace parts and components of automotive systems, adjust, repair or replace parts and components of truck-trailer systems, repair or replace mechanical units or components, test and adjust repaired systems to manufacturer’s specifications and also test and adjust units to specifications
• The candidate should be able to diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit, perform scheduled maintenance service, complete reports to record problems and work performed and also review work orders and discuss work with supervisor

Benefits:

• The employees get dental plan, disability benefits, health care plan and paramedical services coverage
• The employees get group insurance benefits, life insurance, long-term care insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
• The employees get learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Screening questions:

• Are you currently legally able to work in Canada?

Being part of the Sports Experts and Atmosphere team means working with experienced, dynamic, and welcoming people. As a Marketing Vendor Specialist under the supervision of the Vendor Lead, you will actively contribute to the marketing goals of the Franchise division. Your role will involve coordinating marketing projects and content with our suppliers while providing vital support to your team for various tasks. 

• Act as the main contact person for suppliers to obtain materials such as printed media (magazines), store displays (TV/seasonal videos), digital media (inspirational photos), and web/social platforms (brand pages)
• Review obtained content with stakeholders to ensure quality and optimization within marketing priorities
• Coordinate production activities related to supplier media campaigns: briefing follow-up, production validation, graphic standards accuracy, approval process, delivery, etc. 

• Ensure internal and external approvals for all content under his responsibility and oversee campaign delivery
• Optimize production processes with effective project management to ensure the delivery of rigorous campaigns that meet business objectives and maintain brand image
• Assist the Vendor Lead in planning brand updates and content production for various platforms. 
• Develop an exceptional relationship with brand partners and align marketing objectives within COOP campaigns and provided marketing tools
• Actively participate in the planning, performance analysis, and reporting of campaigns under your responsibility
• Establish sustainable relationships based on collaboration with cross-functional content teams, strategic planning, social media, advertising, and internal creative studio
• Collaborate with channel managers to ensure integrated deployment of supplier content across all touchpoints based on partner business priorities and seasonality (social media, newsletters, website, etc.)

What you bring

• Bachelor's degree in Marketing or Communication
• Minimum of 3 years' experience in digital marketing campaign execution
• Understanding of traditional, digital, and social marketing channels
• Ability to thrive in a matrixed work structure and demonstrate operational agility in a retail context
• Knowledge of e-commerce realities
• Proficiency in Microsoft Office suite (Word, Excel)
• Bilingualism (French and English, oral and written)
• Strong interest in sports, physical activities, and local outdoor pursuits
• Knowledge of sports, retail and fashion industry, and sports practice (an asset)
• Enjoy working in a team environment while demonstrating a high degree of autonomy and communication skills
• Attention to detail: speed of execution with precision
• Strong organizational skills and ability to develop good interpersonal relationships

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