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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

KEY RESPONSIBILITIES: 

Lead Generation & Management

• Identify, engage, and qualify potential customers through outbound calls, emails and digital channels.
• Respond to and manage all inbound leads from various sources, including website forms, phone inquiries, email campaigns, and referrals.
• Accurately capture and log lead information in the CRM system Salesforce
• Qualify leads based on predetermined criteria (e.g., budget, timeline, decision-maker).
• Enrich lead profiles with relevant data from public and internal sources.
• Route qualified leads to the appropriate sales representatives based on territory, solution type, product expertise, and availability.
• Track lead progression through the sales funnel and provide regular updates to the sales team and management.
• Manage pipeline of all renewal, retention and remote service opportunities as identified by Sales and Operations Groups.
• Accurately capture and log client and account information in the CRM system as assigned by Senior Director.
• Complete the full sales cycle of all add/upgrades and any renewal and retention efforts. 
• Enrich account profiles with relevant data from public and internal sources.
• Route larger opportunities to the appropriate Vice President of Sales based on territory, solution type, product expertise, and availability.
• Track pipeline and all closed won/lost activity. 

Sales Excellence

• Complete all quotes in sales management or CRM tool
• Maintain accurate and up-to-date records of sales activities, pipeline status, and customer interactions in the CRM system.
• Utilize data and analytics to optimize outreach strategies and improve conversion rates.

Data Analysis & Reporting

• Generate reports on opportunity pipeline, conversion rates, and other key sales metrics such as SEV, Margin Attainment and net new opportunities.

Communication & Collaboration

• Maintain open and effective communication with sales representatives, marketing team, and other stakeholders.
• Build and maintain strong relationships with internal and external contacts.
• Effectively communicate with potential customers via phone, email, text and other channels.

Qualifications & Experience

• Education: High school diploma or equivalent required; associate or bachelor's degree in business administration, marketing, or a related field preferred.
• Experience: 2-3 years of experience in an inside sale, or full-sales cycle role. 

Skills

• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficiency in Salesforce and/or similar CRM systems (Zoho, HubSpot, Dynamics) 
• Proficiency with data enrichment tools (ZoomInfo, Sales Navigator, LinkedIn, 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Problem-solving and analytical skills.
• Strong work ethic and a positive attitude.

Requirements 

• Ability to work from a professional office environment.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience
Experience: Candidates should have experience of 7 months to less than 1 year

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to accompany patients on outdoor recreational activities and perform other duties related to patient care and comfort, assist with cleaning, sterilizing, setting up, and assembling medical equipment, and assist with the maintenance and repair of medical equipment
• The candidates should be able to perform other duties related to personal care, supply and empty bedpans, take patients’ blood pressure, temperature, and pulse, and serve meal trays, feed patients, weigh, lift, turn, and position patients, and make beds and maintain patients’ rooms
• The candidates should be able to supervise patients’ exercise routines, administer suppositories, colonic irrigations, and enemas, maintain inventory of supplies, bathe, dress, and groom patients, assist with the setup and maintenance of traction equipment, cleaning or sterilizing equipment
• The candidates should be able to maintaining and repairing equipment, and assembling, setting up, and operating job-related equipment, answer call signals to determine patients’ needs, collect specimens, and administer first aid in emergency situations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter) through the below-mentioned details

By email
[email protected]

Requirements:

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Will train

Responsible for the automation & delivery of management reporting and analyses to enable the ScotiaHelps operations teams to make effective decisions to achieve the Bank’s credit loss & operations expense plans.
 

Is This Role Right for You?  In this role, you will:  

• Responsible for developing and publishing management dashboards for key performance indicators, providing insights to drive improvements in collections effectiveness 
• Researches & implements innovative approaches to automate data management, reporting, & data visualization
• Develops & maintains data architecture to enable automation of management reports through SQL Server and Power BI
• Design, develop, and implement data pipelines using Azure Data Factory to ensure efficient and scalable data integration.
• Develop and optimize ETL processes for data extraction, transformation, and loading from various sources into Azure data storage.
• Responsible for delivery of agent productivity & incentive reports
• Oversees production of analyses pertaining to collections performance. Identifies actionable insights to improve collection efforts and recoveries
• Supports strategic initiatives through data sourcing, manipulation, analyses, & visualizations
• Supports stakeholders within collections through analyses on collections effectiveness, communicating trends & value-added insights
• Generates clear analyses & presentations to stakeholders and senior management
• Establishes effective relationships across multiple business and technology partners, including program and project managers to ensure timely delivery of strategic priorities
• Fosters an inclusive, collaborative, and high-performance environment. Implements a people strategy that attracts, retains, develops, and motivates their team

 
Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:  

• Five years’ experience in a collection’s operations environment delivering performance reporting 
• Strong problem-solving, collaboration, and communication skills
• Experience with SQL Server Elements (SSMS, SSAS, SSIS, SSRS)
• Working knowledge of Azure Services: Azure Data Factory, Azure Data Lake Storage, and Azure SQL Database SQL scripting and Data Modeling
• Experience with reporting & statistical software packages such as SAS, SQL, Power BI and Python
• Experience manipulating large and complex databases.
• Proficient in SQL and scripting languages for data manipulation and transformation.
• Strong understanding of data modeling, data warehousing, and ETL principles.
• Results driven individual with high level of curiosity and ability to dive into details without losing sight of the big picture.
• Exceptional organization skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis
• A University degree in Economics, Finance, Mathematics, Computer science, or Information technology related discipline.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 7 months

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada

• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to prepare and cook complete meals or individual dishes and foods
• The candidates should be able to plan menus, determine the size of food portions, estimate food requirements and costs, and monitor and order supplies
• The candidates should be able to inspect kitchens and food service areas
• The candidates should be able to train staff in the preparation, cooking, and handling of food

• The candidates should be able to order supplies and equipment
• The candidates should be able to supervise kitchen staff and helpers
• The candidates should be able to maintain inventory and records of food, supplies, and equipment
• The candidates should be able to clean the kitchen and work areas
• The candidates should be able to manage kitchen operations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

What does it mean to join our TELUS family?

• Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof

• We are passionate about people - our customers, our communities, and our team

• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

• We strive to ensure you have the support and resources you need to be successful at work and at home

• We offer the opportunity to work with all of our brands

As a Team Member in our stores, you can expect to:

• Be part of a high performing team where your contributions are measured and recognized

• Create solutions for our customers by using the power of technology to improve their lives

• Work in a fast paced environment, where every day is different

• Engage with prospective and current customers in store, by phone and messaging

• Work a flexible schedule, which includes evenings and weekends

What’s in it for you?

• Uncapped commission so your earning potential is limitless 

• Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible 

• Additional sales incentives like cash prizes, phones, accessories, and trips

• Career growth and learning & development opportunities to continuously develop your skills

• Opportunity to give back to communities in which we work, live and serve

• Options for company matched pension and share purchase programs

• WorkPerks - employee discounts on products and services

• And much more…

Overview

22790 Grey Road 16, OWEN SOUND, ON N0H 1G0, Canada\

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications:G Full Mon to Frid - 8am or 10 am & Tues to Sat 10am start and Sat 8am start

Additional Details:01/29/2025

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be responsible for a designated zone of job sites contracted for service. You will oversee the execution of duties and ensure all aspects of the client contract are being fulfilled, with an emphasis on quality control, health and safety & striving to exceed client expectations.

Key Responsibilities: Functioning as a core member of the operations team and in support to the Director of Operations the Cleaning Inspector will:

• Ensure client accounts are provided with a high level of service through supervision and coordination of activities by cleaners and Subcontractors
• Maintain operational continuity at job sites and attend to any day time emergencies
• Respond quickly and efficiently to all operational requests
• Report any safety or security issues to Operations department
• Perform internal audits, prepare reports of findings, and maintain records of corrective actions
• Inspect facilities to ensure safety and cleanliness standards are met
• Coordinate, review and report on the field quality inspections to ensure safety, security and cleanliness
• Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility issues efficiently
• Follow up with cleaners and Subcontractors to ensure they are completing all required tasks and are in compliance with relevant legislation, standard criteria and corporate policies.
• Ensure Subcontractors and cleaners are cleared/ trained through all security protocols
• Train cleaners and Subcontractors in performing duties
• Maintain work/periodic schedules according to client needs
• Demonstrate the values of the company and lead by example at all times in order to cultivate a culture of quality and best practices
• Monitor absences, turnover and ensure flexible cover arrangements within short notice
• Track inventory and equipment
• Protect company’s and clients assets from misuse and damage
• Handle and assist with emergency procedures accordingly and as required
• Perform other duties as assigned

Job Requirements:

• 2+ years of applicable experience in a Cleaning/ Service related field
• Ability to communicate effectively verbally and in written format with both internal and external stakeholders at all levels
• Professional, courteous, approachable manner with a "can-do" attitude
• Valid Ontario driver's license and own vehicle
• Familiarity with janitorial/battery operated equipment
• Intermediate computer skills and knowledge of Microsoft Office Software 
• Ability to work in a fast paced environment to accomplish multiple goals
• Excellent time management and problem solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
• Self-disciplined and accountable with strong interpersonal skills
• Ability to work independently and as a team
• Ability to multi-task, prioritize work effectively and meet multiple deadlines.
• Effective attention to detail and a high degree of accuracy

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a client site setting. The noise level in the work environment is usually moderate

Overview