“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve and English-speaking clientele.”

As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.

 
Is this the right role for you? In this role you will:

• Assist with client inquiries while delivering memorable service
• Use discretion and problem solving to own the client experience
• Provide personalized solutions by recognizing value add solutions
• Facilitate a culture of passion, accountability, and collaboration by being an active member of your team

Do you have the requirements to succeed in this role? We'd love to work with you if you have:

• Fluency in both English and French
• A broad knowledge of investment products and procedures relating to securities settlement
• The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
• Strong written and verbal communication skills
• The ability to utilize time-management and prioritization skills
• A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties

While not essential, it would be an asset if you have:  

• Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
• Completed a post-secondary education in Commerce/Business, or Financial Planning
• Prior work experience in a brokerage or Contact Centre
• Knowledge of the Financial Services Industry

What's in it for you?

• Competitive pay
• The opportunity to gain valuable industry knowledge and expeirence
• The opportunity to advance your career through other roles within Wealth Management and Scotiabank
• A workplace culture built around inclusion, diversity, and potential
• The opportunity to participate in a customized and comprehensive training program

Employment Details:

We value employee training and development. We provide comprehensive training for all successful candidates.

Training takes place Monday-Friday from 9am – 5pm and includes a 4-week onboarding training for all hires and an additional 7 week training for successful individuals who require support to complete their licensing (CSC, CPH) courses. 

Work Hours

The Scotia iTRADE Contact Centre is open 8am-8pm Monday to Friday. Due to the nature of a contact centre environment, flexibility to work evening shifts is required.

Why Scotia iTRADE?

Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank. 

Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees. Diverse backgrounds and experiences are what make us better as a whole.   If you need specific accommodations during the hiring process let us know and we will work with you.

The Team

The Commodities Technology team is a crucial part of the Global Technologies Applications team. This is an opportunity to work in the exciting world of Capital markets, Commodities and Foreign Exchange Technology Line of business to be more precise. We are looking for a Sr Manager, Software Engineering to join this dynamic team.

You will get the chance to contribute to the success of the bank’s Global Banking & Markets Engineering team by working with Businesses and technology teams to generate technology solutions. You will be responsible for managing a team of full-stack developers engaged in the development of derivatives trading and derivatives valuation applications. You will have the opportunity to work with the best and be responsible for the design, architecture and final delivery of the solution with an emphasis on code quality and pragmatism.

Is this role right for you? In this role you will:

• Work with team of engineers to lead the development of derivatives trading and derivatives valuation applications
• Work with diverse set of technologies to implement new systems, or enhancements of existing implementations, and ensure sound integration with surrounding components from end-to-end operational perspective.
• Design sound solutions that meet the enhanced and new business needs.
• Ensure that delivery meets the integrity, quality, performance and reliability requirements by building automated testing and regression suites and use of DevOps principles.
• You will be responsible for the design, architecture and final delivery of the solution with an emphasis on system scalability, availability and pragmatism. Hands-on coding is expected - active contribution to the code base as well as code reviews and walkthroughs. 
• Focus on building out digital experiences for Capital Market systems using industry standard technologies and best practices.
• Write well designed testing suites for end-to-end testing of business flows.
• Incorporate modern technologies and practices to reduce operational cost and improve security, availability, reliability of overall business systems 
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 10+ years of hands-on experience with Java and related framework i.e. (including Java 8 features -Function, Generics, Threads, Collections, Future, Java Frameworks like Spring, Hibernate, etc., Proficient in Server-side Java programming and understanding of Java Memory Model, Transaction management, parallel processing)
• Experience working with SQL/PL (Oracle) – 5+ years of hands-on experience
• 4+ years’ experience in developing, deploying and maintaining large scale applications with complex integration
• 3+ years of experience managing a team a team of Full-stack developers
• 2+ years of experience working with fluency on Linux environment with Linux command line
• Good understanding of object-oriented design and design patterns, micro services architecture and high performance, and multi-threading techniques
• Knowledge of Capital markets and financial instruments. Market risk or financial risk experience
• Experience with DevOps and continuous delivery and deployment methodologies based off bitbucket, Jenkins is a nice to have

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to create beautiful customer experiences.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• Onsite cafeteria.
• Dress codes don't apply here, being comfortable does.
• We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

The team:

Scotiabank’s Global Network Engineering - Design & Automation team is responsible for maintaining the software and hardware standards for network, enterprise telephony and contact center technologies. Working closely with the architecture team, we are engaged in developing the platform roadmaps, participate in the Proof of Concept (POC) and responsible for the production pilot of new technologies. We provide the solution designs and work closely with all global regions to maintain common strategies and service methodologies. The team is engaged in all major projects and complex initiatives providing technical oversight and guidance to ensures all standards and patterns are followed.

The role:

Reporting to a Senior Manager, Global Network Engineering - Design & Automation, you will play a critical part in helping the team to design, deploy & support the various technologies within our Global Network.

When required, you will be a part of after-hours deployments or addressing major incidents in the evenings or weekends.

Is this role right for you?

• You are eager to work with leading edge technologies to incorporate complex network solutions, as well as work with other technology teams to contribute to an overall solution. This will include performing new network product evaluation (i.e., POC), and producing reports & recommendations independently.
• You are adept at developing network solution architecture standard documents or network technology roadmaps & seeking their respective approval(s).
• You embrace the opportunity to lead, review & consult on solutions & designs for assigned tasks; plus provide recommendations for enhancements & improvements; as well as design, test, implement and troubleshoot for large scale Infrastructure & Operations (I&O) environment.
• You are keen to act as a consultant and subject matter expert for Global Network Services, and its support teams to resolve technical deployment obstacles and improve network services.
• You take a comprehensive approach to fully understand Global Networks operation issues & customer challenges, plus advocate for their needs with cross-functional teams like architecture, application, and operation teams.
• You are prepared to mentor & coach others by transferring subject matter expertise.
• You thrive on being hands-on during mid to complex project deployments into production. This will include the support of assigned systems by acting as an internal consultant on assigned infrastructure and providing suggestions for viable solutions to systems problems of high complexity.
• You excel at publishing standards, bug reviews & best practices.
• You expect to manage vendor relationships in the best interest of Scotiabank.

Do you have the skills that will enable you to succeed in this role?

• You have strong communication (verbal/written/presentation) skills in English & the same in Spanish would be an asset.
• You can demonstrate good interpersonal skills to build relationships with internal stakeholders/partners and with external business partners/vendors.
• You have at least 5+ years of hands-on technical working experience with solutions design & planning of various network technologies at an enterprise scale.
• You can demonstrate progressive hands-on technical working experience in network environments of at least 500 network devices spanning multiple geographical locations across a country or countries.
• You have at least 8+ years of progressive hands-on technical working experience in supporting, deploying & solutioning with various Cisco, Fortinet, F5 at an enterprise level:

• Cisco® Routing & Switching (Arista Networks is nice to have)
  • Nexus N9K/N7K/N5K/N2K Solutions
  • Cisco® ISR (Integrated Services Routers), ASR (Aggregation Services Routers), Catalyst 8000 Routers
  • Catalyst N9K
  • Routing protocols: BGP, OSPF
• Cisco® Security/VPN
• Fortinet
• F5 LTM (BIG-IP® Local Traffic Manager)/GTM (BIG-IP® Global Traffic Manager™)

• You have hands on technical working experience with Cisco® Application Centric Infrastructure (Cisco ACI™) and/or VMware NSX and/or similar software defined technologies in a data centre.
• You have at least 2+ years of hands-on technical working experience, in a network related capacity, with various Public Cloud (Azure & GCP preferred) environments.
• You have at least 2+ years of hands-on technical working experience with Zscaler & SD-WAN.
• You can demonstrate a strong technical working knowledge of Cisco® ISE (Identity Services Engine) & Wireless Network.

• You can demonstrate superior problem solving and decision-making skills to resolve work issues with the ability to work under pressure in a dynamic environment.
• You possess a strong core foundation experience in fundamental network technologies and protocols.
• Completion of a post-secondary education in Computer Science, Engineering Networking Technology, or in a related technology field.

What's in it for you?

• While our focus is on finding someone to strengthen our team’s technical bench on cloud and software defined data centre technologies, we’re part of a global team with a mandate covering the entire network. As a team we can explore and work with an extensive variety of network technologies.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.

• As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:

• Renovated with a design focus on enabling collaboration through both environment and technology.
• Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
• Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
• Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
• Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3.  When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
• Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.

#scotiatechnology

#LI-hybrid

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. 

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

BRIEF INTRODUCTION
 
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 

IS THIS ROLE RIGHT FOR YOU

In the role you will:

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 

We would love to work with you if you have:

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHATS IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

The team:

Scotiabank’s Global Network Engineering - Design & Automation team is responsible for maintaining the software and hardware standards for network, enterprise telephony and contact center technologies. Working closely with the architecture team, we are engaged in developing the platform roadmaps, participate in the Proof of Concept (POC) and responsible for the production pilot of new technologies. We provide the solution designs and work closely with all global regions to maintain common strategies and service methodologies. The team is engaged in all major projects and complex initiatives providing technical oversight and guidance to ensures all standards and patterns are followed.

The role:

Reporting to a Senior Manager, Global Network Engineering - Design & Automation, you will play a critical part in helping the team to design, deploy & support the various technologies within our Global Network.

When required, you will be a part of after-hours deployments or addressing major incidents in the evenings or weekends.

Is this role right for you?

• You are eager to work with leading edge technologies to incorporate complex network solutions, as well as work with other technology teams to contribute to an overall solution. This will include performing new network product evaluation (i.e., POC), and producing reports & recommendations independently.
• You are adept at developing network solution architecture standard documents or network technology roadmaps & seeking their respective approval(s).
• You embrace the opportunity to lead, review & consult on solutions & designs for assigned tasks; plus provide recommendations for enhancements & improvements; as well as design, test, implement and troubleshoot for large scale Infrastructure & Operations (I&O) environment.
• You are keen to act as a consultant and subject matter expert for Global Network Services, and its support teams to resolve technical deployment obstacles and improve network services.
• You take a comprehensive approach to fully understand Global Networks operation issues & customer challenges, plus advocate for their needs with cross-functional teams like architecture, application, and operation teams.
• You are prepared to mentor & coach others by transferring subject matter expertise.
• You thrive on being hands-on during mid to complex project deployments into production. This will include the support of assigned systems by acting as an internal consultant on assigned infrastructure and providing suggestions for viable solutions to systems problems of high complexity.
• You excel at publishing standards, bug reviews & best practices.
• You expect to manage vendor relationships in the best interest of Scotiabank.

Do you have the skills that will enable you to succeed in this role?

• You have strong communication (verbal/written/presentation) skills in English & the same in Spanish would be an asset.
• You can demonstrate good interpersonal skills to build relationships with internal stakeholders/partners and with external business partners/vendors.
• You have at least 5+ years of hands-on technical working experience with solutions design & planning of various network technologies at an enterprise scale.
• You can demonstrate progressive hands-on technical working experience in network environments of at least 500 network devices spanning multiple geographical locations across a country or countries.
• You have at least 8+ years of progressive hands-on technical working experience in supporting, deploying & solutioning with various Cisco, Fortinet, F5 at an enterprise level:

• Cisco® Routing & Switching (Arista Networks is nice to have)
  • Nexus N9K/N7K/N5K/N2K Solutions
  • Cisco® ISR (Integrated Services Routers), ASR (Aggregation Services Routers), Catalyst 8000 Routers
  • Catalyst N9K
  • Routing protocols: BGP, OSPF
• Cisco® Security/VPN
• Fortinet
• F5 LTM (BIG-IP® Local Traffic Manager)/GTM (BIG-IP® Global Traffic Manager™)

• You have hands on technical working experience with Cisco® Application Centric Infrastructure (Cisco ACI™) and/or VMware NSX and/or similar software defined technologies in a data centre.
• You have at least 2+ years of hands-on technical working experience, in a network related capacity, with various Public Cloud (Azure & GCP preferred) environments.
• You have at least 2+ years of hands-on technical working experience with Zscaler & SD-WAN.
• You can demonstrate a strong technical working knowledge of Cisco® ISE (Identity Services Engine) & Wireless Network.

• You can demonstrate superior problem solving and decision-making skills to resolve work issues with the ability to work under pressure in a dynamic environment.
• You possess a strong core foundation experience in fundamental network technologies and protocols.
• Completion of a post-secondary education in Computer Science, Engineering Networking Technology, or in a related technology field.

What's in it for you?

• While our focus is on finding someone to strengthen our team’s technical bench on cloud and software defined data centre technologies, we’re part of a global team with a mandate covering the entire network. As a team we can explore and work with an extensive variety of network technologies.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.

• As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:

• Renovated with a design focus on enabling collaboration through both environment and technology.
• Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
• Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
• Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
• Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3.  When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
• Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.

#scotiatechnology

#LI-hybrid

As a Senior Fullstack Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution using Node.js, React.js, Microservices and other leading-edge technologies, maintaining high level of code quality, and driving technical discussion. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Is this role right for you? In this role you will:

• You will be providing technical direction with team input and feedback
• You will be assisting in developing coding standards and testing approaches
• You will be collaborating with the Architect (if applicable) to realize technical vision and direction
• You will be considered an expert in a major application and/or technical domains, and is highly regarded for their technical competence.
• You will be providing expert advice and counsel to key stakeholders on development project teams on complex issues related to “area of specialty”
• You will be providing reviews of solution designs and related code
• You will be proficient in security scanning and implementing best practices to resolve security issues
• You will mentor and help team members in technical knowledge and best coding practices

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have 6+ years of work experience as a React.js and Node.js developer. You have experience building scalable, enterprise level technology stacks with Javascript but ideally with a broad set of tools
• You have extensive experience working with NoSQL databases such as Redis, MongoDB
• You have experience with container orchestration technology, like Cloud Foundry or Kubernetes.
• You have experience working on projects that involve Application Security like oAuth2 and/or SSO
• You have experience with Continuous Integration/Continuous Deployment (CI/CD)
• You have experience with REST API design
• You have worked on productionizing NodeJS servers
• You have knowledge in Object Oriented and Functional Design
• You have experience with at least one modern JS framework, preferably React
• You’ve used modern JS toolsets (ES6, Typescript, Babel, Lerna, Jest, Protractor)
• You have a passion to work in a fast pace high performance team and having a desire to take the team towards the next level.
• You are able to do deep research alone, to solve problems in a timely manner. You are passionate about sharing your solution to the team
• You have well rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Reporting to the Senior Manager Development, the Mainframe COBOL Developer will lead multiple development projects and be responsible for supporting application solutions for Canadian business line. The successful candidate will be partnering with multiple teams in delivering requirements for core regulatory and compliance platforms. To join our team you must be proactive, creative, demonstrate initiative, have an eagerness to learn and thrive on challenge.

Is this role right for you? In this role you will:

• Act as an expert technical resource for problem analysis and solution implementation
• Support applications, evaluate problems, identify actions to be taken and recommend/implement solutions. Understand and work in accordance with Bank application architectural guidelines.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Interact with business clients to help resolve and explain system questions and issues.
• Work closely with all team members and deal effectively with external vendors, Business partners, Internal stakeholders and Management    
• Provide analysis and coding support for host applications and infrastructure implementations
• Must be fluent in English, oral and written, with excellent interpersonal, communication and negotiation skills to understand, document and share key system information with their colleagues, support groups, other technical staff, business partners and management.
• Takes accountability for results and exhibits a “can do attitude”.
• Self-starter with a desire to learn and contribute.
• Has an appetite to continuously evolve and improve, to tackle difficult problems and seek/give constant feedback.
• Embraces change and sees it as an essential driver to solve complex issues.
• Demonstrates flexibility and can move forward without having all the answers.
• Consistently seeks to understand, meet, and deliver on customers’ expectations.
• Act as a mentor to junior developers on design, development, delivery, operations, and overall development best practices within the bank and industry.
• Implement new systems or enhancements by reviewing programs written by team members, establishing and executing system test procedures, developing implementation plan, developing the required program and system documentation and ensuring all functionality has been delivered as required. The incumbent is also required to provide ongoing support on the production processing functionality
• Requires to be on pager rotation for 24x7  for application support (overnight batch)
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years of experience in mainframe development complex programs using Cobol, JCL, IMS DB/DC, DB2, Netron, VSAM, CICS, CA7, SAS, SDSF.
• Experience with Security and environment control systems (Endevor, ACF2), Problem Analysis (Fault Analyzer) , Database Management (e.g. IMS, DB2, VSAM)
• Experience in Utilities and productivity tools (e.g. MVS/TSO, UCANDU, ACR, COMPAREX, SYNCSORT, IDCAMS, CRF, File Manager and etc.) an asset
• Experience working in an agile environment and SDLC methodology
• Understanding of File Transfer protocols and processes ie. FTP, SFTP, PGP Encryption
• Strong knowledge of DB2 database, z/OS Debugger, DFSORT, JCL and COBOL
• Understanding mainframe integration for ETL processing
• Experience and knowledge of DevOps
• Experience and knowledge of Assembly programming language an asset.
• Experience and knowledge of web services and APIs an asset
• Experience and knowledge of web and cloud (Azure) technologies an asset
• Prior experience in production support
• Fluent in English, oral and written
• Undergraduate Degree in Computer Science, Computer Engineering, or technical equivalent
• An understanding of current IT practices and systems development techniques
• Familiarity with data integration and data streaming, WebSphere MQ and Communication Networks
• Familiarity with event driven programming concepts
• Exposure to Data Modelling and Data Architecture
• 2-3 years experience support on UNIX RHEL 8.x

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Financial Advisor

At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

What you’ll be doing…
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
• Educating our customers, providing relevant insights and expert advice
• Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
• Nurturing strong, long-standing relationships
• Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience

What you need to succeed…

• The appetite and drive to build strong customer relationships and deliver excellence customer service
• The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
• To uncover and solve for customers’ needs
• Mutual Funds licence and working towards the CIFP Diploma

What we’re offering…

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You’ll receive clear, transparent criteria to progress in your career.
• You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise.

Contributes to the overall success of the CMCC, Small Business, Specialty Business Banking, Private Banking in Canada ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. Specialist ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will: 

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Advise customers on customized financial solutions, through analysis and discovery discussion with the customer, for the small business suite of GBP cash management services.

• Manage a high volume of partner referrals, from start-up’s and prospects to higher complexity or higher value specialty business banking and private banking customers, through a disciplined sales process. A full analysis is completed prior to every customer interaction. 

• Proactively contact customers based on data and analytics, leveraging a disciplined pre-call planning approach. 

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

• Champions a high performance environment and contributes to an inclusive work environment. 

Do you have the skills that enable you to succeed in this role? We'd love to work with you if you have:

• Completion of university degree in business, finance or economics, or equivalent work experience.

• Previous experience in sales role, relationship building and customer-service environment.

• Bilingualism in French and English is not required but will be considered an asset.

• The incumbent must possess strong interpersonal skills, communications, judgement, negotiation, coordination and analytical skills.

What's in it for you?

• Diverse and inclusive work environment 

• Opportunities for professional growth 

• A corporate culture built upon core values of respect, integrity, passion and accountability

• Employee Banking Benefits

• Access to thousands of online and in-person courses to develop your current skills and to learn more!

• Competitive total rewards package includes a base salary, a performance bonus, vacation days, personal & sick days, maternity leave top-ups and much more

This is a one-year contract position with an anticipated start date of April 15, 2024.

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. 

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

BRIEF INTRODUCTION

As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  
 

IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Be responsible for onboarding new client relationships through digital account opening and documentation administration 
• Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Respond to client inquiries and issues in a timely manner and escalating , as required

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHATS IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills