All jobs within 50 km around Gatineau

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You serve as the first point of contact and source of expertise for City staff regarding payroll, pension and benefits information, inquiries and transactions.

You provide day-to-day and ongoing front line support services for pay, benefit, pension and ESS (Employee Self Service)/MSS (Manager Self Service) calls, and demonstrate sound judgement, tact and discretion when interacting with City staff at all levels. You also provide user support and training, troubleshooting, problem resolution, process development, documentation and record keeping as required. In addition, you are responsible for the integrity of data in the OMERS Pension Plan's secure site (e-access) and the insurance carrier's secure site, and for updating and auditing payroll, pension and benefits master data in SAP as required in response to employee requests.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business or related field

Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Customer service principles
• The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
• Working knowledge of Payroll and HR policies, processes and procedures
• Microsoft Office Suite and other corporate standard software as required
• Intermediate knowledge of SAP
• Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Demonstrated knowledge of SAP operation with a HR/Payroll services environment
• Apply collective agreements provisions as they relate to employee transactions
• Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
• Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
• Communication skills with all levels of employees, management and the general public
• Work independently and within a team to develop innovative solutions
• Communicate effectively on complex issues
• Superior client service skills including patient and tactful with clients and other staff
• Highly organized/reliable and flexible
• Integrity, tact, discretion and good judgment in maintaining confidential information
• Takes initiative
• Creative/innovative
• Thorough
• Team player
• Resourceful
• Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

JOB SUMMARY

The Fleet Supply Chain & Operational Support Branch provides fuel and automotive and general stores services, provides operational support related to all fleet management programs, ensures M5/Assetworks (Fleet Management Information System) is aligned to and provides the information needed to enable fleet operations and decisions, and ensures that the City’s parts provision meets service and performance standards. Fleet Materials Management is responsible for the maintenance of inventories of Fleet materials and goods.

You are responsible for providing support services in the operation of an automotive storeroom in conjunction with a Fleet Management Information System (FMIS). The work includes participation in cyclical inventory counts as a “Shift Employee”.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 3 years of experience is required, 1 year of which must be in a computerized stores environment

Previous experience in automotive warehouse work is an asset.

Financial experience in bookkeeping and accounting is an asset.

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assets

KNOWLEDGE

• All aspects of automotive stores including procurement inventory management, and warehouse operations.
• Workplace Hazardous Materials Information.
• Order processing.
• Shipping, receiving and procurement of transportation services.
• Computerized automotive inventory control system(s).
• Word processing, spreadsheet, e-mail, Internet computer applications.
• Sourcing strategies and techniques.
• Thorough knowledge of automotive systems, components and parts.
• You are required to work evenings, nights and weekends and rotational evening shifts as a “Shift Employee”, which includes participation in cyclical inventory counts.

COMPETENCIES, SKILLS AND ABILITIES

• Communicate effectively with all levels of staff and vendors.
• Communicate using discretion, tact, diplomacy and judgment when interacting with clients, staff vendors and various levels of City employees.
• Evaluate customer requirements and determine product specifications.
• Identify and correct Inventory deficiencies.
• Operate a forklift and motorized pallet lift.
• Demonstrate processes and train others, as directed.
• Demonstrate personal initiative and also work in a teamed environment.
• Participate in cyclical stock counts and reconciliation
• Reconcile/verify invoices to information contained in reports and make adjustments.
• Understand and perform financial calculations required for order processing. 
• Identify and apply tax and discounts accurately within a computerized environment.
• Ability to support operations at several sites simultaneously, as required.
• Effective interpersonal skills.
• Demonstrated leadership, initiative and strong customer service orientation.
• Sound judgement.
• Must be able to work under pressure.
• Lift and carry items weighing up to 50 lbs. on a regular basis.
• Handle items weighing in excess of 75 lbs. on a regular basis using appropriate methods.
• Maintain a personal level of physical fitness, coordination and balance to safely use portable staircases on a regular basis and to access stock by hand at an overhead level.

JOB SUMMARY

The Wastewater Collection Branch is responsible for the operation and maintenance of the City’s Wastewater Collection infrastructure and systems including communal wastewater treatment facilities and wastewater system, and oversees the Sewer Use Program.    

You are responsible for performing or assisting with inspections, maintenance and general repairs of the City’s sanitary, combined and storm sewer system structures (e.g. access/maintenance chambers, catch basins, inlet/outlet grills, regulators, manhole covers) that don’t require excavation. 

Work activities are divided into the following groups and staff rotate through them on a regular basis: in-sewer inspection, in-house repairs, surveys, routine cleaning, special cleaning, service truck and inspection of contractor construction/major repairs.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 15 months of experience in sewer maintenance or a similar construction or maintenance field 

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Understanding of sanitary, combined and storm sewer systems and related structures Unit instructions, Standard Operating Procedures, manuals and processes
• Applicable City, ESD and Branch policies, standards, guidelines and processes
• Construction standards and methods for the installation and repair of   collection systems components
• Preventive maintenance activities for the sanitary, combined and storm sewer system
• Sewer Use By-law 
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Safely operate the various equipment and hydraulic/power/hand tools required for the job
• Work well independently and as part of a team
• Writing skills to complete required work documentation
• Good verbal communication skills
• Ability to use a personal and/or handheld computer and software such as MS Outlook, MS Word, ArcGIS, geoOttawa
• Read and understand drawings or sketches 
• Punctual and dependable
• Good attendance record
• Physical ability to perform the duties of the job
• Willing to work on-call and overtime, as required

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility. 

You are responsible for performing housekeeping duties associated with the maintenance of a clean, comfortable, home-like and safe environment in the Long Term Care Home, with an emphasis on resident safety and engagement, in accordance with the Long Term Care Homes Act, 2007.

EDUCATION AND EXPERIENCE

Completion of Grade 10 

Six months of experience in institutional cleaning

KNOWLEDGE

• Disinfection procedures
• Stripping and refinishing of floors
• Preservation of surfaces
• Shampooing of carpets and upholstery
• The use of housekeeping equipment
• Employee health and safety/WHMIS
• Good understanding of safe body mechanics for lifting and bending
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Work under pressure
• Operate auto scrubber, floor buffer and carpet extractor
• Understand and follow directions
• Identify and report hazards in the workplace
• Organize and prioritize work assignments
• Dependable, reliable and professional
• Flexibility with changes in work assignments
• Work within a team environment
• Cooperative, respectful and courteous with residents, visitors and co-workers
• Physical and mental ability to perform assigned routines
• Ability to either fully squat or kneel
• Ability to stand and walk for prolonged periods
• Capable of lifting and carrying 35 lbs
• Good personal hygiene practices

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for primary health care including clinical, counselling and referral services within the scope of practice and standards of care as outlined in the Regulated Health Professionals Act (RHPA) and the College of Nurses of Ontario for residents of the Long Term Care Homes.  As an autonomous health professional with advanced education, you will provide comprehensive health assessments, diagnose health/ illness conditions, and treat and manage acute and chronic illness within a holistic model of care.   Your Nurse Practitioner (NP) competencies will reflect advanced nursing practice by building and expanding upon the competencies of a registered nurse.  You will function as a member of a multidisciplinary team, and ensure collaboration with the resident, family or caregiver and the health team in the development, implementation and evaluation of a resident’s plan of care. 

Additionally, you will support the provision of leadership and mentorship to long term care home staff that enhances knowledge, assessment skills and the ability to support care for residents in place and by leading and collaborating in research, education and evidence-based practice initiatives to optimize the resident, long term care home and health system outcomes.

You will be accountable to the LTC Administrator and functionally accountable (for clinical practice issues) to the Medical Director and to the College of Nurses of Ontario for NP practice issues.

EDUCATION AND EXPERIENCE

Minimum of a 4-year university degree in Nursing (BScN)

Minimum of 5 years of progressively responsible experience in long term care or other geriatric setting.

Completion of a certificate demonstrating “Primary Health Care Nurse Practitioner” from an approved University.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Knowledge of long-term care sector, relevant regulations/legislation, resident profiles, challenges and opportunities, roles and responsibilities, reporting requirements and health system navigation
• Knowledge of and ability to apply chronic disease frameworks
• Knowledge of and ability to provide advanced wound care skills 
• Knowledge of and the ability to apply a palliative approach to care in long-term care  
• Demonstrated and comprehensive understanding of ethical decision-making principles 
• Knowledge of community health care resources and referral physicians
• Demonstrates application of planning and evaluation methodologies
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
   

COMPETENCIES, SKILLS AND ABILITIES

• Work independently and as part of a multidisciplinary team within the stated scope of practice as per federal and provincial legislation and policy.
• Communicate effectively interpersonally, orally and in writing with management, staff and the public when required. 
• Multi-task and manage changing priorities and emergency situations.
• Engage in therapeutic conversations about holistic health care assessment, diagnosis, options, decisions and impact. 
• Conduct advanced assessment, examination and provide care and treatment.
• Develop and apply evaluation tools to analyze data, assist in writing write reports and prepare briefings.
• Mentor, supervise and evaluate students
• Excellent organization and time management skills
• Leadership skills for chairing meetings, leading projects, providing functional direction to other nursing professionals.
• Use word processing and database software
• Able to work with clients from a variety of cultural, socio-economic and sexuality backgrounds.
• Be open, personable, flexible in approach, non-judgmental and able to establish rapport and maintain confidentiality.
• Strong commitment to long-term care as a role model and advocate when required.
• Able to work flexible hours.
• Owning a car to facilitate working in two different homes

Reporting to the Warehouse Supervisor or Manager, the Driver Merchandiser is responsible for delivery of pre-ordered product to assigned accounts, stocking, merchandising and rotating product.  

Schedule: 10hours per day 4 days a week in between Monday and Friday

Responsibilities

• Check accuracy and stability of the load
• Deliver products to customer
• Merchandise, display and rotate products according to company standards
• Invoice and Collect monies due
• Pick up company property
• Secure Company Assets
• Ensure compliance with regulatory and company policies and procedures
• Settle all accounts daily

Qualifications

• Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
• High school diploma or GED preferred
• One (1) plus year of commercial driving experience preferred
• One to three years of general work experience preferred
• Local delivery experience preferred
• Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance

Reporting to the Warehouse Supervisor or Manager, the Driver Merchandiser is responsible for delivery of pre-ordered product to assigned accounts, stocking, merchandising and rotating product.  

Schedule: 10hours per day 4 days a week in between Monday and Friday

Responsibilities

• Check accuracy and stability of the load
• Deliver products to customer
• Merchandise, display and rotate products according to company standards
• Invoice and Collect monies due
• Pick up company property
• Secure Company Assets
• Ensure compliance with regulatory and company policies and procedures
• Settle all accounts daily

Qualifications

• Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
• High school diploma or GED preferred
• One (1) plus year of commercial driving experience preferred
• One to three years of general work experience preferred
• Local delivery experience preferred
• Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve an English-speaking clientele frequently.