4132 Jobs Found

Food counter attendant Full-time Job

K & J Trude Holdings Inc.

Tourism & Restaurants   Midland
Job Details

Overview

Languages

English or French

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Package take-out food
  • Prepare, heat and finish simple food items
  • Stock refrigerators and salad bars
  • Take customers' orders
  • Use manual and electrical appliances to clean, peel, slice and trim foodstuffs

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Repetitive tasks
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Reliability
  • Team player
  • Ability to multitask

 

9225 HIGHWAY 93 MidlandONL4R 4K4

How to apply

By email

 

[email protected]

Food counter attendant

K & J Trude Holdings Inc.
Midland - 98.24km
  Tourism & Restaurants Full-time
  17.20
Overview Languages English or French Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option...
Learn More
May 20th, 2025 at 17:54

Driver, tow truck Full-time Job

Towne Towing

Transportation & Logistics   Midland
Job Details

Overview

Languages

English

Education

  • Other trades certificate or diploma

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions
  • Professionalism in customer service
  • Load and unload goods

Credentials

Certificates, licences, memberships, and courses 

  • Air Brakes Endorsement
  • DZ class license

Experience and specialization

Type of trucking and equipment

  • Tow truck

Transportation/travel experience

  • Local

Additional information

Security and safety

  • Criminal record check
  • Driver's validity licence check
  • Driving record check (abstract)

Work conditions and physical capabilities

  • Attention to detail
  • Overtime required
  • Physically demanding

Weight handling

  • Up to 23 kg (50 lbs)

Own tools/equipment

  • Cellular phone

Personal suitability

  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Hardworking
  • Patience

 

1016 William St MidlandON L4R 5E3

How to apply

By email

[email protected]

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Driver, tow truck

Towne Towing
Midland - 98.24km
  Transportation & Logistics Full-time
Overview Languages English Education Other trades certificate or diploma Experience 1 year to less than 2 years On site  Work must be completed at the physical location. There is n...
Learn More
Jan 23rd, 2025 at 17:10

Maintenance millwright Full-time Job

Gemtron Canada Corporation

Maintenance & Repair   Midland
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • At heights
  • Noisy
  • Confined spaces

Work setting

  • Machinery installation
  • Maintenance
  • Service
  • Repair
  • Overhaul
  • New construction
  • Machine set-up

Responsibilities

Tasks

  • Coach and instruct apprentices
  • Detect and troubleshoot irregularities and malfunctions
  • Construct foundations for machinery
  • Repair or replace defective machinery parts
  • Fabricate parts required during overhaul, maintenance or set-up
  • Perform routine maintenance work on machinery
  • Operate machining tools to fabricate parts
  • Program programmable logic controllers (PLCs)
  • Installing machinery and equipment
  • Operate hoisting and lifting equipment
  • Read and interpret blueprints, maps, drawings and specifications
  • Make adjustments and minor repairs to heating, cooling, ventilation, plumbing and electrical systems, and contact tradespersons for major repairs

Credentials

Certificates, licences, memberships, and courses 

  • Industrial Mechanic (Millwright) Trade Certification
  • Industrial Mechanic (Millwright) Red Seal Endorsement

Experience and specialization

Surface preparation methods

  • Abrasive head blasting

Welding techniques

  • Oxy-acetylene welding (OAW)

Equipment and machinery experience

  • Automated and robotic system
  • Conveyor
  • Fans and blowers
  • Heat exchangers
  • Hydraulic system
  • Lathes and other machining tools
  • Pneumatic system
  • Power tools
  • Pumps and compressors
  • Tool grinders
  • Welding equipment
  • Hand tools

Area of specialization

  • Start-up and testing
  • Renovating and restoring
  • Troubleshooting
  • Specialty welding
  • Stainless steel welding
  • Painting

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Bending, crouching, kneeling
  • Standing for extended periods

Weight handling

  • Up to 9 kg (20 lbs)
  • Up to 23 kg (50 lbs)

Own tools/equipment

  • Steel-toed safety boots

Personal suitability

  • Excellent oral communication
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus
  • Group insurance benefits
  • Life insurance
  • Pension plan
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Other benefits
  • Travel insurance
  • Wellness program

 

How to apply

By email

[email protected]

By fax

705-526-0688

By mail

125 Albert StreetMidland, ONL4R 4L3

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

Maintenance millwright

Gemtron Canada Corporation
Midland - 98.24km
  Maintenance & Repair Full-time
  34  -  42.05
Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site  Work must be completed at the physical location...
Learn More
Oct 30th, 2024 at 15:12

Maintenance mechanic Full-time Job

Gemtron Canada Corporation

Maintenance & Repair   Midland
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • At heights
  • Confined spaces
  • Dusty
  • All weather conditions

Work setting

  • Machinery installation
  • Maintenance
  • Relocation costs not covered by employer
  • Repair
  • Overhaul
  • Machine set-up
  • Shopwork

Responsibilities

Tasks

  • Assemble mechanical equipment
  • Assemble stationary industrial machinery
  • Coach and instruct apprentices
  • Detect and troubleshoot irregularities and malfunctions
  • Read blueprints, drawings and specifications to determine work requirements
  • Construct foundations for machinery
  • Repair or replace defective machinery parts
  • Fabricate parts required during overhaul, maintenance or set-up
  • Perform routine maintenance work on machinery
  • Operate machining tools to fabricate parts
  • Program programmable logic controllers (PLCs)
  • Installing machinery and equipment
  • Operate hoisting and lifting equipment
  • Commission systems and components

Experience and specialization

Computer and technology knowledge

  • MS Office

Equipment and machinery experience

  • Automated and robotic system
  • Conveyor
  • Electrical and electronic controls
  • Fans and blowers
  • Gas and air dryers
  • Gas compressors
  • Heat exchangers
  • Hydraulic system
  • Lathes and other machining tools
  • Pneumatic system
  • Power tools
  • Power transmission system
  • Press brakes and metalworking equipment
  • Pumps and compressors
  • Tool grinders
  • Forklift

Area of specialization

  • Shutdown operations
  • Rigging and handling
  • Troubleshooting
  • Bearing, seals and packing
  • Laser levelling/aligning
  • Programmable logic controller (PLC)
  • Welding

Additional information

Transportation/travel information

  • Own transportation
  • Valid driver's licence

Work conditions and physical capabilities

  • Handling heavy loads
  • Physically demanding
  • Attention to detail
  • Bending, crouching, kneeling
  • Overtime required
  • Standing for extended periods
  • Work under pressure

Weight handling

  • Up to 9 kg (20 lbs)
  • Up to 23 kg (50 lbs)

Own tools/equipment

  • Tools
  • Steel-toed safety boots
  • Safety glasses/goggles

Personal suitability

  • Excellent oral communication
  • Excellent written communication
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus
  • Group insurance benefits
  • Life insurance
  • Night shift premium
  • Pension plan
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities
  • Travel insurance
  • Wellness program

 

How to apply

By email

[email protected]

By fax

705-526-0688

By mail

125 Albert StreetMidland, ONL4R 4L3

How-to-apply instructions

Here is what you must include in your application:

  • Proof of the requested certifications

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current level of study?

Maintenance mechanic

Gemtron Canada Corporation
Midland - 98.24km
  Maintenance & Repair Full-time
  24  -  30
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Oct 30th, 2024 at 15:10

Food service supervisor Full-time Job

Soul Restaurants Canada Inc

Tourism & Restaurants   Midland
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Responsibilities:

  • The candidate should be able to supervise and co-ordinate activities of staff who prepare and portion food and also train staff in job duties, sanitation and safety procedures
  • The candidate should be able to establish methods to meet work schedules
  • The candidate should be able to estimate and order ingredients and supplies, ensure food service and quality control and also maintain records of stock, repairs, sales and wastage
  • The candidate should be able to address customers’ complaints or concerns

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email
[email protected]

By mail
375 King St.
Midland, ON
L4R 3M7

Food service supervisor

Soul Restaurants Canada Inc
Midland - 98.24km
  Tourism & Restaurants Full-time
  16.92
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jun 27th, 2024 at 16:12

Light duty cleaner Full-time Job

Husky Vaughan Cluster

General Category   Midland
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 7 months to less than 1 year
Security and safety: Criminal record check

Physical Requirements:

  • The candidates should thrive in a fast-paced environment and be able to work under pressure, meeting tight deadlines
  • The candidates should be proficient in handling repetitive tasks, capable of handling heavy loads in a physically demanding role, and have attention to detail
  • The candidates should be comfortable with a combination of sitting, standing, and walking, able to stand for extended periods, as well as bend, crouch, and kneel when necessary
  • The candidates should be willing to work overtime when required and be able to lift up to 23 kg (50 lbs) when necessary

Other Requirements:

    • The candidates should be client-focused and dependable
 
  • The candidates should possess efficient interpersonal skills, be flexible, and demonstrate initiative
  • The candidates should be reliable, team players, and exhibit good judgment
  • The candidates should be organized and prioritize punctuality

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be proficient in sweeping, mopping, washing, and polishing floors, and skilled in vacuuming carpeting, area rugs, draperies, and upholstered furniture
  • The candidates should be knowledgeable in providing basic information on facilities, adept at picking up debris and emptying trash containers, and able to wash windows, walls, and ceilings thoroughly
  • The candidates should address customers’ complaints or concerns professionally and perform light housekeeping and cleaning duties effectively

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

 

Light duty cleaner

Husky Vaughan Cluster
Midland - 98.24km
  General Category Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Jan 17th, 2024 at 07:23

Specialized attendant, sanitation Full-time Job

Saputo Diary

General Category   St. Catharines
Job Details

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

 

 

How you will make contributions that matter...

 

 

You are best suited for the role if you…

 

 

We support and care for our employees by providing them with…

 

Specialized attendant, sanitation

Saputo Diary
St. Catharines - 98.56km
  General Category Full-time
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we...
Learn More
Apr 28th, 2025 at 15:51

CLIENT SUPPORT COORDINATOR Full-time Job

BDC

Customer Service   St. Catharines
Job Details

As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

 

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.

 

CHALLENGES TO BE MET

  • Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases

  • Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices

  • Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done

  • Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support

  • Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system

  • Support account managers to help them reach business development targets

  • Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center. Welcoming suppliers and technicians, as well as going to the post office.

 

WHAT WE ARE LOOKING FOR

  • Bachelor degree in Business Administration, College diploma in accounting o

  • Between 1 to 3 years experience in a similar role

  • The ability to analyze and interpret financial statements is considered an asset

  • Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues

  • Strong organizational skills and ability to prioritize and deal with various situations at all times

  • Ability to work independently and meet tight deadlines

  • Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team

  • Working knowledge of MS Office (Word, Excel, Outlook )

  • Excellent writing and speaking skills in French and English.

CLIENT SUPPORT COORDINATOR

BDC
St. Catharines - 98.56km
  Customer Service Full-time
As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office a...
Learn More
Apr 7th, 2025 at 16:44

Fraud & Dispute Customer Service Representative (Bilingual)- H Full-time Job

Canadian Tire Corporation, Limited

Customer Service   St. Catharines
Job Details

Ask yourself...
Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?
Can you efficiently multi-task across various systems?
Do you enjoying working as a team?
 
As a Brand Loyalty Representative you would...  
· Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences
· Promote customer advocacy and support the Canadian Tire Brand
· Demonstrate a strong handle on our communication model
· Problem solve to find creative solutions
· Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute
· Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations
· Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations


Experience an asset in:  

Customer Service Experience

Call Centre Experience
Fraud and Dispute knowledge

Must be bilingual in English and French

 

About Us

 

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Fraud & Dispute Customer Service Representative (Bilingual)- H

Canadian Tire Corporation, Limited
St. Catharines - 98.56km
  Customer Service Full-time
Ask yourself... Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand? Are you effective in managing sensitive customer interactions?...
Learn More
Jan 24th, 2025 at 12:48

Kitchen helper Full-time Job

The Curry Pot

Tourism & Restaurants   St. Catharines
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Bring clean dishes, flatware and other items to serving areas and set tables
  • Clean and sanitize items such as dishwasher mats, carts and waste disposal units
  • Load buspans and trays
  • Operate dishwashers to wash dishes, glassware and flatware
  • Place dishes in storage area
  • Replenish condiments and other supplies at tables and serving areas
  • Sanitize and wash dishes and other items by hand
  • Keep records of the quantities of food used
  • Package take-out food
  • Portion and wrap foods
  • Prepare, heat and finish simple food items
  • Stock refrigerators and salad bars
  • Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
  • Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
  • Handle and store cleaning products
  • Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
  • Remove kitchen garbage and trash
  • Sharpen kitchen knives
  • Sweep, mop, wash and polish floors
  • Wash, peel and cut vegetables and fruit

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Handling heavy loads
  • Overtime required
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • Work under pressure
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Reliability
  • Team player
  • Ability to multitask
  • Initiative
  • Dependability
  • Positive attitude

 

Unit B3-333 Ontario St St. CatharinesON L2R 5L3

How to apply

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

 

  • Cover letter

Kitchen helper

The Curry Pot
St. Catharines - 98.56km
  Tourism & Restaurants Full-time
  17.20
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site  Work must be completed at the physical location. The...
Learn More
Jan 9th, 2025 at 15:21

Electromechanic Full-time Job

Saputo Diary

Maintenance & Repair   St. Catharines
Job Details

Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing work on the equipment of the various production and bottling lines, the building and the plant services. The status of the position is temporary with a contract lasting 12 months.

 

Available schedule:

Daytime Monday to Friday 8 a.m. to 4:30 p.m. and 1 weekend out of 6 at night.

 

Salary:  We offer a starting salary of $36.15/h (evaluated based on experience) with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring. 

 

We support and care for our employees and their families by offering: 

  • Vacation upon hiring;  
  • Generous and comprehensive group insurance;  
  • Group pension plan with employer contribution;  
  • Telemedicine and assistance program for employees and their families;  
  • Share capital with employer contribution;  
  • Generous allowance for parental leave; 
  • Paid leave; sickness, mobile and volunteer leave; 
  • Possibility to contribute to group RRSPs and TFSAs  
  • Activities organized for employees and their families; 
  • Special discounts on our products; 


Contributing in this role means:

  • Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment in the various automated production and packaging lines;
  • Perform inspection and preventive maintenance of equipment;
  • Troubleshoot and repair equipment when it breaks down to ensure production targets are met;
  • When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
  • Carry out work according to established priorities, availability of equipment and materials required;
  • Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
  • Communicate the progress of work and projects to the people concerned;
  • Provide training to plant employees as needed;
  • Working with external companies to carry out projects;
  • Carry out electrical installations;
  • Perform fault analyses and suggest measures to improve process efficiency;
  • Ensure that planned work is carried out on schedule.

The qualifications sought are:

  • 3 to 5 years of experience in a similar position;
  • Post-secondary education in a related field (electromechanics, industrial mechanics, automation, etc.);
  • Possess the MMF class 3A competency certification (an asset), otherwise be prepared to complete the process of obtaining the certification (paid by Saputo);
  • Have an electrical certificate (license C or CRCA certificate) (an asset);
  • Training and experience with PLC (an asset);
  • Master common IT tools (MS Office suite);
  • Experience with maintenance management software (an asset);
  • Excellent problem-solving skills and analytical mind;
  • Ability to work with minimal supervision;
  • Initiative, proactivity and excellent work organization skills;
  • Be available to work shifts, holidays and weekends (casual).

 

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Electromechanic

Saputo Diary
St. Catharines - 98.56km
  Maintenance & Repair Full-time
Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing...
Learn More
Jan 9th, 2025 at 14:23

Representative, Customer Care Part-time Job

Enbridge Inc.

Customer Service   St. Catharines
Job Details

Who we are:

Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and simplify the customer experience. We are looking to grow our adaptive workforce, engaged by an exceptional employee experience.

 

As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.

 

Note: You must be available to work during the core hours of 10am-3pm and/or 4pm to 8pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.

 

What You Will Do:

  • Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

  • Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

  • The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

  • Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

  • Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

  • Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

  • Complete other tasks and activities as business needs dictate.

 

Who You Are:

  • Secondary school education or equivalent.

  • Minimum 3 years of clerical and customer contact experience required.

  • Proven verbal and written communication skills.

  • Ability to exercise good judgment with minimal supervision.

  • Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

  • Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

  • Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

  • Excellent interpersonal skills and ability to function within a team.

  • Ability to plan and use time effectively.

  • Flexibility with respect to shifts.

 

Preferred:

  • Mass market billing experience is an asset.

  • Experience in a call center environment preferred.

  • Bilingualism is an asset.

 

#LI-Hybrid

Representative, Customer Care

Enbridge Inc.
St. Catharines - 98.56km
  Customer Service Part-time
Who we are: Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our custome...
Learn More
Jan 7th, 2025 at 16:57

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