Reporting to the Data Enablement Manager, the Data Governance Analyst will serve as a liaison between data governance teams and data stewards across departments to ensure consistent application of data governance policies and practices.

• Data Stewardship Liaison, Policy, and Compliance Support:

  • Act as a key Liaison and serve as a central point of contact for all governance-related communications

  • Ensure that policies, initiatives, and best practices are clearly communicated to business units, and other stakeholders and provide input for the development and communication of guidelines to help Data Owners/Stewards effectively manage their domains in alignment with company-wide governance goals

  • Support data stewards in creating and maintaining data dictionaries, glossaries, and metadata management in Canadian Tire's Data Governance tools including our Enterprise Data Catalog (IBM IKC) and ensure data sources are cataloged and are well-maintained with clear definitions and standards in place

  • Support the implementation and maintenance of data quality frameworks, ensuring data meets the required standards for completeness, accuracy, consistency, and timeliness and assist data stewards in managing and ensuring the accuracy, consistency, and security of data within their domains

  • Develop and maintain documentation on data stewardship processes, governance standards, and policies and ensure roles and responsibilities are clearly defined, documented, and aligned with governance objectives

  • Regularly update the Accountability Framework for Data to reflect organizational changes in management structure, business processes, or governance policies

  • Collaborate with business units and IT teams to identify and assign Data Owners/Stewards for new assets, ensuring accountability across the lifecycle

  • Assist with audits and reporting related to data governance and stewardship compliance

• Data Literacy and Training:

  • Coordinate, develop and deliver training programs to ensure employees understand the importance of governance and how to apply it in their day-to-day work

  • Support the creation of training materials, user guides, and documentation to aid users in understanding governance tools, policies, and best practices

  • Promote data literacy across the organization by providing resources that help employees understand data governance principles

• Communication

  • Support the ongoing maintenance of the Data Governance Website that serves as a central hub for all governance-related information

  • Create and organize content including policies, procedures, templates, training materials, and FAQs

  • Track usage of the portal to identify opportunities for improving user experience and content quality

  • Develop strategies for communicating news, activities, tasks related to data & AI governance across the organization

  • Produce newsletters or regular updates highlighting important governance activities and achievements

  • Ensure timely dissemination of information regarding policy changes, upcoming training sessions, or critical updates through various communication channels (e.g., email bulletins, intranet posts)

What you bring:

• 5+ years of experience in data governance, data management, or related fields, with a focus on data quality, policy implementation, and compliance

• Experience with data governance tools, metadata management systems, and data stewardship practices is a plus

• 2+ years of experience in a leadership role managing teams of data stewards or data governance professionals

• Proven experience with data quality frameworks, data governance principles, and metadata management

• Familiarity with data privacy laws (e.g., PIPEDA) and regulatory requirements

• Familiarity with data management and governance tools (e.g., IBM Knowledge Catalog, Informatica, Collibra, Alation, Talend)

• Experience with SQL and data modeling tools is a plus

• Familiarity with cloud-based data platforms

• Ability to develop and deliver training materials and workshops

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or other related disciplines;

• Certifications in data governance (e.g., DAMA, CDMP) or related fields is a plus

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

The Consultant, HR Business Partner provides frontline employee relations support for our high-volume Corporate Retail Store population. The focus of this role is to deliver employee and manager support for the moments that matter by providing counsel in service of HR related inquiries, leading workplace inquires resulting from employee and manager concerns, and partnering with various stakeholders to deliver outcomes in a consistent, effective, and inclusive manner. 

• Provide swift and effective mediation for employees and leaders experiencing workplace conflict to achieve resolution and support de-escalation

• Provide coaching, consultation and support to managers on individual employee issues, corrective action and performance management

• Review and partner with employees and managers to deliver outcomes for non-medical accommodation requests in support of employee well-being

• Use a broad knowledge of HR disciplines (Employee Relations, Performance Management, Leave Management, etc.) to provide support that cannot be attained through Employee Self Service or Manager Self Service (ESS/MSS)

What you bring

• Post secondary education in Business Administration, Human Resources, or a related field

• Minimum 3-5 years of experience in Human Resources, with preference given to those with employee relations experience

• Strong working knowledge of Employment Standards Act and Canada Labour Code

• Experience in a high-volume high impact service delivery model

• Demonstrated ability to build and maintain strong relationships with business partners

• Demonstrated ability to use sound judgement in order to analyze a situation and take well-informed, decisive action

• Strong problem-solving ability with a commitment to customer service

• Capable of working seamlessly and inclusively across multiple diverse employee populations

• Experience conducting workplace investigation and inquiry is an asset

• Experience with Workday an asset

• Bilingualism (French and English) is an asset

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Ask yourself...
Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?
Can you efficiently multi-task across various systems?
Do you enjoying working as a team?
 
As a Brand Loyalty Representative you would...  
· Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences
· Promote customer advocacy and support the Canadian Tire Brand
· Demonstrate a strong handle on our communication model
· Problem solve to find creative solutions
· Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute
· Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations
· Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations

Experience an asset in:  

Customer Service Experience

Call Centre Experience
Fraud and Dispute knowledge

Must be bilingual in English and French

About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

The Enterprise Risk Manager is responsible for developing and coordinating the overall risk management framework for the company, including reporting, policies, processes and procedures. The Enterprise Risk Manager is also responsible for aggregating risk data for submission to management and various Committees. Additionally, the ERM Manger will lead analysis of first line business operations to support effective challenge of risk decisions and risk taking and escalating risk trends and issues where required.

• Lead a team of analysts in maintaining and maturing the enterprise-wide risk assessment framework including procedures around executive alignment, effective second line challenge and consistent rating methodology

• Develop a risk monitoring program and dashboards utilizing information obtained from various sources including LOB analysts for consolidated reporting to applicable risk and compliance committees 

• Lead skills development and performance management of ERM team personnel

• Monitor staffing levels and inform headcount needs, report on status of hiring activities, and ensure alignment to the budget of the ERM program

• Lead and manage updates to and refinement of enterprise risk dashboard used for reporting to senior management and board of directors

• Configure (sometimes complex) requirements for risk inventory layout, workflow, notifications, reporting, access control, etc

• Assist in the development of consistent risk reporting across the enterprise. Prepare and present to executive leadership in quarterly meetings

• Support risk training and education regarding the enterprise risk framework working with other risk areas; assist with development and rollout of content

• Help promote a strong risk culture of integrity, transparency, accountability, collaboration and continuous improvement

• Engage with industry groups, forums, and related media to learn about leading risk management practices related to frameworks, governance and reporting

What you bring

• Minimum Bachelor's degree.  Concentration in Risk Management, Business, Finance, or a related field is a plus

• Experience with organizations undergoing strategic transformations

• 5+ years of relevant experience in Risk Management, Model Risk, Operational Risk, IT Audit, or other similar risk consulting or internal control functions (e.g. internal audit, compliance, fraud mitigation, etc.)

• Strong communications

• Demonstrated experience establishing regular and collaborative engagement across the organization with key risk stakeholders to drive risk awareness and transparency

• Demonstrated experience in conflict resolution and in a role where differing points of view are common, including between yourself and more senior members of the organization

• Knowledge of compliance standards, privacy laws and financial regulations

• Process improvement, advisory and continuous learning mindset

• Experience with GRC tools a plus

• Professional Risk Management certifications a plus

• Risk management experience in a complex institution and/or highly matrixed environment a plus

Hybrid

At Canadian Tire we value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team. 

#LI-UH1

Responsibilities

• Perform service and preventive and corrective maintenance on all DC equipment following department procedures and trade best practices; working in a safe and effective manner and adhering to all safety policies

• Respond to all equipment breakdowns in a timely manner

• Maintain accurate repair parts and work records on computerized maintenance system (MAXIMO)

• Perform repairs with minimal supervision, taking responsibility and decision making to oversee that the job is complete within time demands

• Provide information on equipment and system problems to team lead or maintenance coordinator and provide updates as required, seeing job to completion within time requirements

• Provide accurate repair and troubleshooting information for all work in Maximo: time spent, parts used, failure comments, suggestions for corrective repairs or improvements, etc.

• Provide information on equipment and system problems

• Demonstrate flexibility when tasks are re-assigned or altered

• Follow maintenance quality and standard operating procedures as established

• Train and mentor apprentices in mechanical & job-specific skills

Qualifications

• Licensed Industrial Mechanic Millwright (Ontario Certificate of Qualification #433A)

• Ability to work at heights up to 100 feet

• Ability to stand for long periods with occasional laying, stooping and crouching plus frequent heavy lifting (up to 50 lb)

• Fabrication experience and ability to weld in all positions

• Demonstrated skills/experience with pneumatics

• Demonstrated machinery/repair/overhaul & troubleshooting skills with material handling equipment (e.g., conveyors, sorters, combiners, etc.)

• Demonstrated equipment troubleshooting skills

• Machine shop experience , rigging experience and 5S experience

Assets

• Certificate of Apprenticeship (Ontario or Canadian equivalent)

• Experience with towlines, automated conveyor systems (Intelligrated is an asset), automated storage and retrieval systems (ASRS, Eaton-Kenway or HK Systems are assets)

• Health & Safety experience (e.g., safety committee experience)

• Strong skills using MS Office (Excel, Word) or Autocad

• Ability to teach/mentor inexperienced trades or apprentices

• Maximo CMMS experience

What you'll do

• Perform financial analysis, financial modeling, and performance measurement in order to assess the impact of large or enterprise-wide projects and strategic initiatives on key financial and value creation metrics

• Undertake financial due diligence required to support potential acquisitions, partnerships and/or other strategic initiatives; coordinating input from subject matter experts across Accounting, Tax, Treasury, FP&A, and other Finance functions

• Work closely with Corporate Development, Finance, and other stakeholders and perform the financial evaluation of growth opportunities; provide insights and recommendations on projects which impact the business

• Develop and improve dynamic and complex financial models that enable efficient analysis of projects and that support regular and ad hoc decision making

• Advise on CTC’s capital allocation strategy (including dividends, share repurchases, and capex) and evaluate alternative uses of capital including business investment, shareholder return, debt repayments, and acquisitions

• Lead reporting and insight identification relating to CTC’s Total Shareholder Return (TSR) performance and valuation metrics relative to peers

• Run the estimation of hurdle rates and impairment WACC relevant to the business

• Support the financial aspiration and outlook process, including leading development of alternative scenarios to stress test outlook assumptions

• Lead various macro and peer analysis, enabling a stronger support for outlook projections and better understanding of the company’s performance drivers

• Build and design content for PowerPoint presentations that clearly articulate the subject and tell the story.

• Provide support as needed to the Enterprise Investment Planning team on periodic reporting and forecasts

• Provide support for ad-hoc requests and special projects, presentation development and executive communications to the Executive Team, CFO and Board of Directors

What you bring

• University degree in Finance, Accounting, or a business-related discipline

• Financial designation (CA, CFA, CMA) or MBA is considered an asset

• Minimum of 4-5 years’ progressive experience in a finance or analytical role with an emphasis on corporate finance, financial modeling, and analysis; with strong working knowledge of the financial statements (P&L, Balance Sheet, Cash Flow statements)

• Strong financial acumen, including modelling, business case development, and financial valuation

• The ability to work through ambiguous business problems with minimal direction in a fast-paced and changing environment under tight deadlines

• Superior analytical and problem-solving abilities, and attention to details  

• Strong executive communication/presentation skills

• Expert knowledge of Microsoft Office tools, especially PowerPoint (and Data Visualization) and Excel

• Working knowledge of software such as Bloomberg, FactSet and/or Capital IQ, Hyperion is considered an asset

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Working out of our Bolton Warehouse, you’ll work as a part of a team to help ensure that the high-quality products from our vendors reach our stores, and ultimately our customers, in the most efficient and responsible way possible. Our Material Handler employees are hired to support a multi-shift operation. This means legally being able to work full-time, 10 hours per day, 4 days per week, including weekends.

Shift and schedule availability will be discussed within screening based on the current needs of the business. Please note that we are unable to accommodate temporary full-time eligibility such as Student/Co-op Permits.
 

Additional responsibilities we expect our Material Handler employees to embrace in the role include:

• Abiding by health and safety standards to ensure a safe working environment
• Participation in cross training of some distribution functions
• Following assigned work schedule, and identifying/reporting variances to Supervisors
• Working in and updating warehouse management system
• Engagement in duties/special projects
• Participating in team-based decision making as required

What you bring:

• A minimum of 3 months of relevant power equipment experience is required, such as Reach, High End, Low End, Forklift, Clamp, Crown, etc.
• Demonstration of competence in power equipment and the ability to learn new power equipment.
• Proud of and take ownership in your work
• Service and solutions oriented
• Focus on productivity, quality and process improvement
• Passionate about making a difference for our customers and your fellow team members
• Ability to lift 23 kgs (50 lbs) continuously throughout shift
   

As a condition of employment, this position is subject to the following pre-employment conditions:

• Criminal Background Check
• Meeting the minimum of 18 years of age
• Successful completion of high school or equivalent
• Successful completion of inhouse forklift certification
   

 What we offer:

• Steel toe shoe voucher within orientation and training session- valid at Mark's
• Canadian Tire Family of Companies discount
• Full-time permanent Positions

 
Please note that your application will be kept on file and considered for the current and future job openings within this job posting.

If you do not meet the minimum 3 months of relevant power equipment experience we require, we encourage you to apply online to our Agency partners.

#TheresAPlaceForYouHere

The HR Business Partner will provide day to day support to Manager, HRBPs and Business Leaders across Supply Chain for Distribution Centres and Corporate teams to help drive high impact HR initiatives, Labour Relations and other programs that will respond to and meet the business needs and priorities for the current state and the future.

• Provide coaching, consultation, guidance and support to the Manager HRBP as well as Operational and Corporate Managers on individual employee issues, non-medical accommodations and performance management.

• Support the Labour Relations Strategy by facilitating the Exchange Process including Team Advisor elections, training, issues tracking and documentation, facilitation of meetings at a variety of levels. Work with leaders to discuss and resolve global employee issues to support a positive work environment.

• Work collaboratively with the broader HR team to ensure successful implementation of HR initiatives and annual programs within Supply Chain business units.

• Collaborate with the enterprise HR team and support the HRBP in creating solutions aligned with business strategy and supported by the appropriate change management activities.

• Support the Manager HRBP in identifying meaningful insights based on key people trends and organizational strengths and constraints.  Brings forward recommendations to solve problems as it relates to people practices for the business.

• With guidance from the Manager HRBP, identify and suggest options for the business and coach the business leaders to understand their actions and potential outcomes of people- related decisions (e.g., performance management, talent moves etc.)

• Pull reports and use knowledge of the business, reporting and metrics to monitor health of the business and track success of HR initiatives in partnership with the broader HR Team

• Support hourly annual wage updates, monitor, identify and problem solve hourly wage table issues.  Support annual Supervisor SRP program.   

• Support the Manager HRBP with coordinating and/or facilitating leadership development opportunities.

What you bring

• Strong relationship building, facilitation, problem solving, prioritization and communication skills.

• 2-3 years of experience working within an HR environment, ideally with a frontline workforce.

• Experience supporting front line hourly employees in distribution, manufacturing or retail environment.

• Relevant knowledge of HR functions regarding the Employee Life Cycle (workforce planning, staffing & selection, development, performance management, compensation& benefits, succession)

• Ability to compile and analyze data to draw meaningful insights.

• Experience with Workday or other similar HRIS/HCM systems.

• Good level of analytical thinking and generative problem solving

• High degree of comfort in ambiguity and willingness to embrace change.

• High level of empathy, trustworthiness, strong influencing skills

• Ability to think beyond existing solutions and generate innovative solutions or offerings.

• Requirement to work on site at DCs in the GTA and/or at Corporate Offices as required.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-NV1