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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the Bilingual Language.
Education: Candidates need standard educational qualification such as secondary (high) school graduation certificate
Experience: Candidates needs an experience of 1-2 years

 How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.


What you’ll be doing…

Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
• Educating our customers, providing relevant insights and expert advice
• Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
• Nurturing strong, long-standing relationships
• Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience

What you need to succeed…

• The appetite and drive to build strong customer relationships
• A strategic mindset to develop personalized financial strategies including day-to-day banking, investments and borrowing solutions
• The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
• A Mutual Funds licence and completed CIFP Diploma

What we’re offering…

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You’ll receive clear, transparent criteria to progress in your career.
• You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise.

Requirements:

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On the road job

 Work locations may vary. Frequent or constant travel is required from the employee.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to dust furniture, vacuum carpeting, area rugs, draperies, and upholstered furniture, and make beds, change sheets, and distribute clean towels and toiletries

• The candidates should be able to stock the linen closet, disinfect operating rooms and other areas, and handle and report lost and found items
• The candidates should be able to attend to guests’ requests for extra supplies or other items, provide basic information on facilities, pick up debris, and empty trash containers

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 7 months
Credentials: First Aid Certificate and CPR Certificate
Security and safety: Criminal record check and Vulnerable sector check

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada

• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field

Working Hours: 40 to 45 hours a week
Schedule: 9 AM and Noon, Monday to Friday
Shift: Monday to Friday (5 days a week – no weekends!)
Requisition ID/Job ID: R24001850

Physical Requirements:

• The candidates should have the ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance

Other Requirements:

• The candidates should possess the ability to read and navigate with map books
• The candidates must be a minimum of 21 years of age (for insurance purposes)
• The candidates must hold a valid class 5 driver’s license

Responsibilities:

• The candidates should be able to enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS
• The candidates should be able to demonstrate excellent customer contact and driving skills as Package Delivery Drivers

Benefits:

• The candidates can progress to a maximum rate of $32.99/h (probation + 48 month progression)
• The candidates will be paid weekly, with direct deposit into their account every Friday
• The candidates will have immediate access to UPS ‘Employee Discounts’ upon hiring
• The candidates will receive paid training
• The candidates will have opportunities for advancement

Requirements:

Languages: French
Education: Secondary (high) school graduation certificate
Experience: 1-2 years

Business Equipment and Computer Application:

Word processing software, Spreadsheet, Multi-line switchboard, Internet, Database software, Central reservation system (CRS) and Computerized bookkeeping system

Physical Requirements:

• The candidate should be able to work under pressure
• The candidate should be able to pay attention to details

Other Requirements:

To be determined

Responsibilities:

• The candidate should be able to take, cancel and change room reservations
• The candidate should be able to register arriving guests and assign rooms
• The candidate should be able to provide information on hotel facilities and services
• The candidate should be able to process group arrivals and departures
• The candidate should be able to process guests’ departures, calculate charges and receive payments
• The candidate should be able to investigate and resolve complaints and claims
• The candidate should be able to balance cash and complete balance sheets, cash reports and related forms
• The candidate should be able to answer telephone and relay telephone calls and messages
• The candidate should be able to perform clerical duties (i.e. faxing, filing, photocopying)
• The candidate should be able to provide general information about points of interest in the area
• The candidate should be able to follow emergency and safety procedures
• The candidate should be able to handle wake-up calls
• The candidate should be able to provide customer service
• The candidate should be able to assist clients/guests with special needs
• The candidate should be able to maintain an inventory of vacancies, reservations and room assignments

Benefits:

• The employees get competitive salaries and other financial benefits such as bonuses and commissions.
• The employees get to work in a top-notch company
• The employees get some other perks such as company discounts, paid leaves, vacations etc.

Company Overview:

To an overview, Motel Blanchet inc. is known to provide the best hotel and related services. Today, the hotel is a top-notch hotel that is used by millions of Canadians and people visiting. If a person is looking for a safe and comfortable hotel stay in Canada, Motel Blanchet is the place to get it all.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email or by call (along with resume) through below mentioned details.

By Email:
[email protected]

By Phone:
514-945-6229 Between 09:00 AM and 04:00 PM

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Windsor-85 Rue Principal Nord

Employment Type

Regular

Weekly Hours

15

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Overview

Location(s):  Canada : Prince Edward Island : Summerside