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Scotiabank is one of North America's leading financial institutions, and Canada's most international bank. We provide innovative financial products and services to individuals, small and medium-size businesses, corporations and governments across Canada and around the world.

22 Jobs Found

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Brooks
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Brooks
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Mar 11th, 2024 at 12:24

Administrative Support Assistant Contract Job

Scotiabank

Administrative Jobs   Toronto
Job Details

As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

  • Be responsible for onboarding new client relationships through digital account opening and documentation administration 
  • Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
  • Respond to client inquiries and issues in a timely manner and escalating , as required

 

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

  • Experience in the securities industry
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 

WHATS IN IT FOR YOU

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

Administrative Support Assistant

Scotiabank
Toronto
  Administrative Jobs Contract
As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.      IS THIS ROLE RIGHT FOR YOU In the...
Learn More
Mar 10th, 2024 at 08:27

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Kamloops
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Kamloops
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Mar 10th, 2024 at 08:26

Software Developer, Full Stack Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

The Automotive Finance Team at Scotiabank is experiencing a massive transformation and growth with constantly evolving digital journeys and disruptions within automotive ecosystem and financing technologies. Scotiabank is one of the top automotive finance lenders in Canada and the role will be pivotal to drive the growth forward and maintain our leading position in the marketplace through delivering innovative and top notch digital solutions for our automotive partners, business and customers


Is this role right for you?

 

We are seeking a highly skilled and motivated Technical Lead with expertise in Fullstack development, .NET technologies, and cloud platforms to join our innovative team. The Technical Lead will play a key role in providing technical guidance, leading the development of robust Fullstack solutions using .NET and leveraging cloud services. This position requires a strong understanding of both front-end and back-end technologies, along with a proven track record of delivering high-quality applications in cloud environments.

 

  • Lead and guide a team of developers in the design, architecture, and implementation of full stack applications using .NET technologies and cloud platforms.
  • Collaborate with stakeholders to understand business requirements and provide technical insights to shape scalable and efficient solutions.
  • Drive the adoption of best practices and coding standards in Fullstack development, .NET, and cloud-related technologies within the development team.
  • Ensure the performance, security, and scalability of applications by leveraging .NET and cloud best practices and architectural patterns.
  • Provide hands-on technical expertise, troubleshooting support, and code reviews to ensure high-quality deliverables.
  • Champion the utilization of cloud services and infrastructure to optimize the reliability and scalability of applications.
  • Mentor and coach team members, fostering a collaborative and innovative technical environment.

 

Do you have the skills that will enable you to succeed in this role?

 

  • 3-4 years of relevant work experience preferred
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Technical Lead or similar role, with a focus on fullstack development, .NET, and expertise in cloud platforms.
  • Extensive hands-on experience with .NET framework and related technologies such as C#, ASP.NET, .NET Core, etc.
  • Proficiency in front-end technologies such as JavaScript, HTML, CSS, and modern frameworks like React, Angular, or Vue.js.
  • Solid understanding of cloud platforms such as Microsoft Azure, with experience in designing, deploying, and managing cloud-based applications.
  • Knowledge of cloud-native architectures, microservices, serverless computing, and containerization.
  • Demonstrated leadership skills and the ability to effectively lead and mentor a technical team.
  • Excellent communication skills and the ability to collaborate with diverse stakeholders.
  • Relevant certifications in .NET development, cloud computing, or related fields.
  • Experience with DevOps practices and tools for continuous integration, deployment, and monitoring in cloud environments.
  • Nice to have - proficiency in Mainframe technologies (e.g., COBOL, JCL, VSAM)


What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 


 

Work arrangements: Hybrid
 
 
#LI-Hybrid

Software Developer, Full Stack

Scotiabank
Toronto
  IT & Telecoms Full-time
The Automotive Finance Team at Scotiabank is experiencing a massive transformation and growth with constantly evolving digital journeys and disruptions within automotive ecosystem...
Learn More
Mar 10th, 2024 at 08:24

Senior Android Developer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Contributes to development of world-class digital products and experiences on the Android platform that touch millions of Scotiabank customers every day. Contributes to the overall success of the Digital Banking Unit in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
 

 


Is this role right for you? In this role you will:

 

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Work with product owners and business system analysts to refine ticket requirements in JIRA and Confluence, review pull requests, and implement documented designs.
  • Develop high-quality code by reviewing work with designer and product owners and resolving any issues quality assurance testers.
  • Collaborate closely with a team of Android, IOS, and backend developers to work on both new features and incremental improvements to the bank’s flagship mobile app 
  • Adheres to and demonstrates good coding conventions and best practices, and helps to maintain the architecture of the project
  • Stays on top of reviewing others’ code, actively contributing suggestions and catching potential issues
  • Always works to balance user experience, performance (client and backend), and security
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
  • Champions a high performance environment and contributes to an inclusive work environment. 

 

 

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • 5 or more years of Android development
  • In-depth knowledge of Kotlin and Java programming languages, RxJava, Dagger, Android Studio and other tools used in Android Development
  • Good knowledge of coding patterns such as MVVM and clean code best practices
  • Knowledge of Jetpack Compose, Navigation Components and other modern Android Development tools and libraries
  • Good knowledge of unit-testing
  • Experience with accessibility and analytics
  • You have a proficient understanding of code versioning tools, such as Git
  • Competent in software engineering and computer science principles
  • Experience in integrating Third Party libraries and SDKs
  • Experience building applications that consume RESTful APIs
  • Experience with tools such as: JIRA, Confluence, Bitbucket
  • Good problem solving skills and excellent communication
     


 
What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 
 


Working location condition: Hybrid 

#LI-Hybrid

Senior Android Developer

Scotiabank
Toronto
  IT & Telecoms Full-time
Contributes to development of world-class digital products and experiences on the Android platform that touch millions of Scotiabank customers every day. Contributes to the overall...
Learn More
Mar 8th, 2024 at 10:55

Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   Victoria
Job Details

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 
 
We would love to work with you if you have:
 

  • Experience in the securities industry
  • Willingness to complete licensing to become duly registered as an Investment Representative (IR) with CIRO
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 
WHAT'S IN IT FOR YOU
 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

#LI-Onsite

Administrative Associate

Scotiabank
Victoria
  Administrative Jobs Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by...
Learn More
Mar 8th, 2024 at 10:54

Senior Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.

The Role

 

GBME is searching for Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms.

 

 

Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you!  In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.

 

Is this role right for you? In this role you will:

 

  • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
  • Partner with Architecture on the design and integration
  • Deliver and enhance new and current solutions and applications
  • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
  • Design, deliver and implement a database schema
  • Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
  • Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code
  • Support the solution in production (as needed)
  • Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
  • Effectively communicate with technical and non-technical audiences
  • Able to work with and refactor legacy code (as needed).
  • Coach and train end users (as needed). 
  • Participate and run SCRUM Meetings (as needed).

 

You are passionate about developing applications that are reusable, efficient, and scalable, working in an innovated cross functional team environment.

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • Experience with 2 or more modern development languages (Python, Java, etc.)
  • 4+ years’ experience developing, deploying, and maintaining large scale applications with complex integration.
  • Recent experience with relational and non relational databases.
  • 2 + years’ experience reading, writing, and running SQL scripts.
  • Experience with UNIX Shell scripting in Sun Solaris/Linux environments
  • Experience working in an Agile environment, with experience and understanding of Test-Driven Development methodology.
  • Bachelor’s degree in computer science, Engineering or relevant experience.

 

 

 

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Remote-friendly work environment will provide you with the flexibility to perform at your best. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Senior Software Engineer

Scotiabank
Toronto
  IT & Telecoms Full-time
Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets busines...
Learn More
Mar 8th, 2024 at 10:52

ScotiaMcLeod Assistant Branch Administrator Full-time Job

Scotiabank

Administrative Jobs   Toronto
Job Details

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. 

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

 

BRIEF INTRODUCTION 

 

The Assistant Branch Administrator is responsible for supporting the Branch Management Team in ensuring a high level of success is achieved through effective operations and administrative efficiencies. 
   
IS THIS ROLE RIGHT FOR YOU 

In the role you will: 

  • Consistently demonstrate high levels of internal and external client service
  • Assist in the management of branch support staff, including executing development plans
  • Ensure quality and efficiency of branch operations
  • Assist with the execution and implementation of procedures to ensure compliance with corporate policies and industry regulations
     

DO YOU HAVE THE SKILLS:

We would love to work with you if you have: 
 

  • Experience in the securities industry 
  • Excellent verbal and written communication skills  
  • Meticulous attention to detail and excellent time management skills 
  • Provide excellent client service in a professional and respectful manner
  • Strong organizational skills
  • Ability to take initiative and work independently
  • Investment Representative (IR) license is an asset or obtain license within 15 months of hire which includes:
    • Canadian Securities Course (CSC), 
    • Canadian Practices Handbook (CPH),
    • Investment Representative Training Program (IRT)
    • ScotiaMcLeod internal 30-Day training program

 

WHAT'S IN IT FOR YOU

 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.  
  • An organization committed to making a difference in our communities– for you and our clients. 
  • An inclusive working environment that encourages creativity, curiosity and celebrates success.  
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills 
    #LI-Onsite

ScotiaMcLeod Assistant Branch Administrator

Scotiabank
Toronto
  Administrative Jobs Full-time
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our adviso...
Learn More
Mar 8th, 2024 at 10:49

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Conception Bay South
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Conception Bay South
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 8th, 2024 at 10:48

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Saint John
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Saint John
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Mar 6th, 2024 at 13:18

Senior Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

The Team

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.

 

GBME is searching for Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms.

 

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME.  

 

 

Is this role right for you? In this role you will:

 

  • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
  • Partner with Architecture on the design and integration
  • Deliver and enhance new and current solutions and applications
  • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
  • Design, deliver and implement a database schema
  • Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
  • Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code.
  • Support the solution in production
  • Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
  • Effectively communicate with technical and non-technical audiences
  • Able to work with and refactor legacy code (as needed).
  • Coach and train end users (as needed). 
  • Participate and run SCRUM Meetings (as needed).

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

 

  • Experience with 2 or more modern development languages (Python, Java, etc.)
  • 4+ years’ experience developing, deploying, and maintaining large scale applications with complex integration.
  • Recent experience with relational and non relational databases.
  • 2 + years’ experience reading, writing, and running SQL scripts.
  • Experience working in an Agile environment, with experience and understanding of Test-Driven Development methodology.
  • Bachelor’s degree in computer science, Engineering or relevant experience.

 

Soft Skills

 

  • Excellent communication and presentation skills.
  • Work as a contributing member of a team.
  • Values quality, while still managing expectations and deliverables.
  • Open to ideas and gives and receives feedback well.
  • Wants to understand financial market.

 

 

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Remote-friendly work environment will provide you with the flexibility to perform at your best. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

Senior Software Engineer

Scotiabank
Toronto
  IT & Telecoms Full-time
The Team Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Market...
Learn More
Mar 6th, 2024 at 13:17

ScotiaMcLeod Administrative Associate - Toronto Plaza Full-time Job

Scotiabank

Administrative Jobs   Toronto
Job Details

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. 

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

 

BRIEF INTRODUCTION
 

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

 

IS THIS ROLE RIGHT FOR YOU

In the role you will:

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 
 
We would love to work with you if you have:
 

  • Experience in the securities industry
  • Already duly registered as an Investment Representative (IR) with CIRO
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 
WHATS IN IT FOR YOU
 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success.

ScotiaMcLeod Administrative Associate - Toronto Plaza

Scotiabank
Toronto
  Administrative Jobs Full-time
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our adviso...
Learn More
Mar 6th, 2024 at 13:12