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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

Overview

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

We are looking for a  motivated Class 1 Delivery Driver / Warehouse Associate  to join our distribution team in Chicoutimi. In this role, you will work closely with a Delivery Assistant to ensure the delivery of our products (beer and other beverages) to our commercial customers. You will be a key member of our team, contributing to delivery management, warehousing, and order preparation (as needed).   

Your responsibilities :  
  

• Ensure product delivery  : Deliver beer to retailers using specialized equipment. Handle crates of beer by hand, on pallets, or using a forklift, in accordance with customer orders.   

• Unload and organize products  : Unload crates and barrels of beer from the truck, and place the products in designated areas within businesses (grocery stores, convenience stores, bars, restaurants), respecting established standards.   

• Manage inventory and stock rotation  : Ensure proper product rotation to guarantee freshness and optimize stock management.   

• Invoice orders  : Carry out invoicing of orders using suitable IT tools.   

• Support the warehouse team  : Provide assistance to the warehouse team as needed.   

• Driving a Forklift  : Use a forklift to move and retrieve pallets of beer, as well as prepare customer orders according to company requirements.    

Other qualifications :  

• You have a class 1 driving license and a good driving record.  

• You are of legal drinking age in Quebec (18 years and older).  

• You are in excellent physical condition and able to carry loads of up to 100 lbs, repeatedly.  

• You value teamwork and easily build collaborative relationships to achieve desired results.  

• You assume your responsibilities with integrity and respect your commitments.  

• You are rigorous in managing priorities and ensure that workplace safety guidelines are applied.  

• You are comfortable with computer tools.  

• You have experience driving forklifts (an asset).  

Job Perks You Should Know :  

• We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our top priorities.  

• We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are.  

• Free beer and drink program!  

• Work within a dynamic and innovative company, meet passionate colleagues and partners with varied experiences and backgrounds. 

We are seeking a Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Performs duties of Security Guard within scope of assignment. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 

RESPONSIBILITIES

• Provides lead direction at assigned client site on assigned shift; acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations. 
• May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions. 
• Assists in the training of Security Guards and review of post orders. 
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. 
• Prepares, files and submits various reports as required. 
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. 
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. 
• As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations. 

QUALIFICATIONS

• Bilingual (English and French).
• 2 years minimum experience in the same role or similar.
• Be eligible to obtain a security clearance (min 5 years in Canada).
• Security Guard license (BSP).
• Flexibility and availability to be on-call 24/7 as needed.
• Knowledge in security strategies, principles, standards, policies, and procedures.
• Ability to provide positive direction and motivate performance. 
• Ability to track and maintain schedule assignments. 
• Understanding of a variety of security and safety devices and controls. 
• Ability to adapt to changes in the external environment and organization. 
• Strong customer service and results orientation. 

Overview

Group Summary:

• Work on the design, fabrication, installation, programming and try-out of new and modified equipment.
• Complete repairs in a timely and efficient manner as required.
• Evaluate the job to be done in relation to tools required and the extent of materials needed.
• Estimate the time required for each job.
• Read, interpret and/or alter electrical wiring diagrams as required.
• Troubleshoot electrical control problems.
• Carry out any preventative maintenance work as required by the company preventative maintenance program.
• Ladder work as required.
• Work is completed through use of various meters, computers, scopes, milling machines, drill presses, assorted grinders, lathes and various welders.
• Assist other maintenance departments and personnel as required.
• Liaise with all other departments including production, toolroom, engineering and quality control in the performance of duty.
• Through the purchasing department, liaise with outside contractors and suppliers.
• Responsible for the completion of daily time sheets.
• Working with 600v and 110v.

Key Qualifications/Requirements

• Certified Electrician with the appropriate papers. 309A or 442A
• Ability to read, interpret and amend detailed machine blueprints.
• A working knowledge of PLC programming, primarily with Allen Bradley, Omron and Texas Instruments controllers, is a definite asset.
• Attention to detail is key as position involves work on equipment which is not easily replaced.
• As general direction is provided, must have the ability to work independently.
• Working at heights, scissor lift, genie boom, fall arrest training.

Core Competencies

• Solves Issues
• Attends to Details/Organizes Work
• Mathematical Aptitude
• Works with Minimal Supervision
• Multi-Tasks
• Goal/Task Oriented
• Dependable
• Troubleshoots Problems
• Time Conscious

Worker Type:

Regular / Permanent

Magna Mechatronics, Mirrors & Lighting

Be at the centre of helping customers find the right devices, technologies and plans for their connectivity needs at home and on the go. Work in a people-first team environment that offers flexible work schedules, career growth opportunities and competitive benefits. 

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Retail Stores
Job Location: Canada : Ontario : North Bay
Application Deadline: 05/04/2025

Please apply directly online to be considered for this role.  Applications through email will not be accepted.