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Overview

Store 6002134: 9319 Commercial Street, New Minas, Nova Scotia B4N 3G2

As a Customer Service Representative, you will enjoy:  

• Flexible schedules

• Large, stable employer

• Opportunities for fast career advancement

• Task variety

• Weekly pay

• Night shift premium

• Employee discount

• Scholarship program

• Years of service Recognition program

• Supporting temporary workers through PNP (some conditions may apply)
   

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation

• Performing at a quick pace while having fun

• Working as part of a team to accomplish daily goals

• Coming up with great ideas to solve problems

• Thinking quickly and offering suggestions

Great to have:

• Customer service experience

• Motivation to advance in your career!

• Willingness to learn and have fun!

32 Exhibition Dr., Charlottetown, PE C1A 5Z5, Canada  R498738

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

Customer Satisfaction:  Provides prompt excellent customer service in a courteous, friendly and attentive manner.

• Greets customers as they enter the area and thanks customers as they leave.
• Gives assistance and offers suggestions or recommendations to the customer.
• Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.
• Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.  
• Reports to work on time and follows the dress and appearance code.

Facility Condition:  Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:

• Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores.
• Inspects store facilities and equipment for safety, cleanliness, and proper working order.
• Notifies Store Manager of any equipment failure or maintenance/supply needs.

Merchandising:  Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries.

• Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.
• Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.

Sales Controls:  Controls merchandise, cash shortages, and other selling expenses. 

• Assists in maintaining proper inventory levels and shift audits.

Financial Controls:  Keeps accurate cash, sales and inventory control records and accounts for variances.

• Notifies the Store Manager of any sales, cash or inventory discrepancy. 
• Follows Company and/or brand guidelines for product breakage or spoilage.

Security Controls:  Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.   

• Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.

Administrative:  Keeps an accurate record of all shift and timekeeping paperwork. 

• May take inventory of supplies and equipment. 
• Attends job-related meetings (may be required to work irregular hours). 
• Provides regular and predicable onsite attendance.
• Performs other duties as assigned by the Store Manager.

JOB REQUIREMENTS:

• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools.
• Ability to work as scheduled including arriving to work on time.
• Ability to communicate information and ideas so others will understand.
• Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred.
• Ability to perform essential duties and physical functions described below.
• Ability to work in the conditions described below.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical activity inventory of the position includes:

• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors

• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
• Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.
• Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
• Able to reach overhead for objects
• Ability to bend and twist at waist
• Ability to communicate orally
• Ability to operate a cash register and/or computer keyboard
• Ability to stoop, kneel, squat, bend, push, and pull
• Ability to work alone
• Be exposed to occasional noise
• Ability to stand and/or walk for an entire shift
• May require climbing a ladder to store and retrieve materials or place and remove signs

WORK ENVIRONMENT:

• Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
• Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
• Exposure to occasional noise.
• Work with minimum direction and periodic supervision.

JOB DESCRIPTION ACKNOWLEDGMENT

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position.  The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description.  As with all positions, the responsibilities and duties of this position may change.  The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Store 6002509: 30 Main Street, Truro, Nova Scotia B2N 4G6

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability

• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;
 

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
 

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Overview

Overview

Requisition ID: 221223

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Overview

Overview

Job Description

• The candidate must greet people and direct them to contacts or service areas.
• The candidate must provide basic information to clients and the public.
• The candidate must obtain and process information required to provide customer service.
• The candidate must be able to operate a switchboard or phone system.
• The candidate will be responsible for ordering office supplies.
• The candidate must record and relay information.
• The candidate must schedule and confirm appointments.
• The candidate must send invoices.
• The candidate must keep work records and logs.
• The candidate must receive and issue payments.
• The candidate must perform clerical duties such as filing, sorting, and distributing mail.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate will be responsible for arranging teleconferences.
• The candidate must perform data entry tasks.
• The candidate must provide excellent customer service.
• The candidate must perform basic bookkeeping tasks.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate should be organized and flexible in nature.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate must be able to multitask.
• The candidate must have excellent time management skills.
• The candidate must be mature.

Work setting

• The candidate should work in the private sector in any office or work area that is not open to the public in the ordinary course of business except by individual invitation.
• The candidate should work in a rural area; most people live or work on farms or ranches. Hamlets, villages, towns, and other small settlements are in or surrounded by rural areas.
• The candidate must work in the general office.

Experience and specialization

Computer and technology knowledge

• The candidate must be knowledgeable about Word processing software, MS Office, Accounting software, Electronic mail, MS Excel, MS Outlook, MS Word and MS Windows.

Additional information

Transportation/travel information

• The candidate must have their own transportation.

Work conditions and physical capabilities

• The candidate must have the ability to work independently.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.
• The candidate must finished the work with in the given time line.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate should have an eye for details.
• The candidate should be willing to work for long hours in sitting positions.
• The candidate must be willing to work long hours in sitting, standing, and walking positions.

Benefits

• Financial and Other benefits will be provided to the selected candidate.
• Under Financial benefits, the selected candidate will receive a Pension plan, which is a monthly, taxable benefit that replaces a portion of their income in retirement.
• In addition to the Financial benefits mentioned above, the selected candidate will receive Free parking, On-site amenities, On-site recreation and activities, Paid time off (volunteering or personal days), Team building opportunities and Parking facilities.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

Note

Please include the following while sending the application

• Cover letter
• References attesting experience