This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and complete workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mentality.

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.

What You’ll Need:

• Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.

Working under limited supervision when supporting assigned service calls, utilizes intermediate skills to perform preventive maintenance and corrective repair of buildings, building systems equipment and grounds within a geographical area/route potentially across multiple sites. Monitors building system operations and performance. Utilizes working knowledge of several skills such as carpentry, plumbing, painting, heating and cooling and other handyman tasks to troubleshoot issues. Must be flexible on schedule.

 

• Complies with all applicable municipal, provincial and federal codes and regulations and Company directives related to building operations and work safety.
• Performs assigned day-to-day repairs, emergency troubleshooting and preventive maintenance. Completes corrective maintenance and repairs, records service reports as required.
• Reviews assigned work orders. Estimates time and materials needed to complete repair. Orders necessary materials and supplies to complete all tasks. Utilizes CMMS to manage work orders, create notes, and the work order track completion.
• Assists with troubleshooting and repairs of buildings and installed systems including: plumbing systems, kitchen and food equipment, roofs, drains, and HVAC/R.
• Inspects building systems including Fire, Life Safety Systems, HVAC/R, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client. Troubleshoots and reports on failures and other major issues for specialized repairs.
• As requested, inspects the work performed by outside contractors.
• Supports an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum.
• Maintains lighting systems throughout the facility, cleaning fixtures and replacing bulbs and lamps.
• Performs carpentry, painting and furniture assembly tasks as needed.
• Responds quickly to emergency situations, summoning additional assistance as needed.
• Report and communicate daily all work activity via Smartphone.
• Performs other duties as assigned.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.
• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.