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As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

201 MAIN ST:MELFORT

MELFORT

Canada

35.5

Part time

PERSONAL & COMMERCIAL BANKING

Contract (Fixed Term)

Salaried

2024-12-20

2025-01-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

Overview

Overview

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Rogers is seeking a Linux/Windows System Administrator to join the team. 

What you’ll do:

• Demonstrate the ability to take on any system administrative task and deliver with high system quality and low failure rates, given suitable background or learning opportunity and reasonable direction.
• Implement, analyze, and enhance system operations in line with operational precepts and in conjunction with additional operations teams.
• Employ and operate automated monitoring on development, integration, prep-production and production environment.
• Lead in the adherence to DevOps guidelines and practices.
• Provide on-call support as required.
• Collaborate in a constructive manner with software development and software verification teams using the Agile SCRUM methodology.
• Participate in code reviews in a meaningful and impactful manner with review comments on design and code reviews.
• Understand all system platforms that will be used to deliver the developed software (e.g. web servers, application servers, databases)
• Research and promote new technologies, solutions and/or practices that could be applied in the delivery of software development projects.
• Demonstrate competence in core skills relevant to the team’s mandate.
• Demonstrate expert understanding of both the overall software architecture, and how all parts of the Dreamgallery software system are constructed and operated.
• Demonstrate creativity in finding solid and efficient technical solutions, coming up with new ideas, finding ways to make the team more effective, and so on.
• Independently make contributions to improving product and/or processes.  Network with others to refine, validate, plan, and execute approved improvements, under guidance from manager.
• Communicate regularly and effectively with colleagues, SCRUM Masters, Guide System leadership, product stakeholders, vendors, and project management to keep everyone aligned, resolve issues, and encourage the flow of ideas.
• Offer mentorship to junior colleagues and seek mentorship of others outside this team.
• Undertake ongoing self-development to enhance hard and soft skills and stay current with industry best practices.
• Follow all standard policies, procedures, and practices, such as time-off reporting, expense policies, punctuality, and meeting attendance.
   

What you bring:

• 3+ years System Administration experience in a large-scale, multi-OS (Linux/Windows) high-availability environment required with knowledge of patch management, storage management and performance management
• Experience setting up and regularly using monitoring and trending tools (Nagios, Splunk, etc.)
• Experience with revision control systems and usage for managing systems configuration, GitHub, Mercurial, etc.
• Experience with Oracle, SQL, MongoDB Databases
• Experience with Vmware ESXi and vCenter
• Familiarity with fundamental networking/distributed computing environment concepts; can configure NFS, key-based ssh; DNS; familiar with basic networking concepts: switching, routing, OSI network layers, firewalls, load-balancing at various layers, SMTP, HTTP, SSL, SSH, LDAP
• A solid understanding of a UNIX-based operating system; understand paging and swapping, inter-process communication, devices and what device drivers do, filesystem concepts (LVM, clustering, logical partitions) as well as Windows-based operating systems; IIS configuration, services, authentication, policies. RDP.
• Understanding of programming and scripting languages (bash, Python, ASP.NET)
• Experience with automating processes and continuous integration.

What’s in it for you? 
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus 
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • My Path: self-driven career development program 
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program 
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 317321

Weekly Hours: 40 

Reporting to the Senior HR Advisor, HR Services, the HR Services Analyst is responsible to provide exceptional customer service to employees and leaders within a shared services environment. Specific accountabilities include managing all one-time resolution inquiries received via phone, e-mail, live chat and ServiceNow including triaging and/or escalating requests when appropriate. This position will also support ad hoc projects within the HR Advisory team.

Our ideal candidate will be able to deal with sensitive information in a confidential and professional manner. This individual will be highly adaptable, skilled at managing multiple priorities, and will possess strong organizational, customer service, and analytical skills to meet deadlines. This opportunity will appeal to those individuals who enjoy working in a fast-paced, collaborative and dynamic work environment.

What you’ll do:

• Provide excellent customer service support by responding to employee and leader inquiries via phone, e-mail, live chat and ServiceNow

• Assign and oversee team cases and ensure SLA’s and KPI targets and maintained

• Contribute to the HR portal and knowledge management strategy through the effective use of Service Now ticket documentation, tracking, and resolution

• Support the development and maintenance of internal and external facing HR knowledge articles within ServiceNow

• Maintain knowledge of organizational and departmental policies and procedures to answer general employee and leader inquiries while adhering to Cenovus’s values and practices

• Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, letter templates, FAQs, quick-reference cards etc.)

• Build and maintain positive relationships within the team and across HR

Who you are:

Our ideal candidate will have the following minimum requirements:

• Legally authorized to work in Canada

• Post-secondary Degree/Diploma combined with minimum 2 years of HR experience

• Proven customer service skills and required, including appropriate telephone and email etiquette

• Experience working in an HR shared services operating model is preferred

• Experience working in ServiceNow is preferred

• Superior organization skills, along with the ability to effectively manage multiple priorities and maintain attention to detail

We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

Note: The application deadline for this position is 11:59 PM MT January 3, 2025.

As this role supports safety sensitive 24 hour Operations, the HR Business Advisor will be required to have flexible working hours while on site to support business needs. This includes acting as the emergency on-call HR contact on a rotational basis.

What you Bring to the Role:

• Degree or Diploma in Human Resources or a related field and 7+ years of experience or an equivalent combination of education and experience
• CPHR is considered an asset
• Strong knowledge of workplace investigations
• Respect for confidential matters and awareness of all applicable Provincial and Federal legislations
• Ability to evaluate and align your work objectives with the team and/or business unit goals

What We Offer:

• Competitive salary, stock options, company matched stock savings plan, annual bonuses
• 100% Employer paid extended Health, Dental and Vision Benefits 
• May be eligible for relocation pursuant to Canadian Natural’s Relocation Policy
• May be eligible for additional premiums
• Company Sponsored Fly-In/Fly-Out from Calgary or Edmonton, Alberta 
• First class camp facilities
• Health & Wellness Spending Account
• Multiple volunteer opportunities within the community
• Employee & Family Assistance Program

Key Accountabilities:

• Performs administrative duties, requiring considerable analysis
• Exceptional confidentiality
• Calendar management
• Often has responsibility for creating complex/ detailed documents that require considerable knowledge of specialized processes & procedures
• May have responsibility for preparation and processing of records, statistics & reports regarding operations and this may require knowledge/information or working with other areas of the business
• Administers programs/processes specific to an operating unit and may serve as administrative liaison with organizations or customers outside the company
• Makes independent decisions regarding planning, organizing & scheduling of own work
• Exercises initiative and independent judgement in planning and executing work assignments as well as addressing unusual non-recurring situations both internal and external to the Company
• Supervision not typically required and normal processes not subject to review
• May train or guide the work of more junior support staff

Minimum Requirements:

• 5 + years in an Administrative or Executive Admin role working with various levels of Leadership
• Certification in the Administrative or related field
• Advanced knowledge of company policies and practices, often possesses detailed specific knowledge of a function or process
• Ability to analyze data of moderate complexity requiring investigation, classification and compilation
• Capable of handling several tasks concurrently in different environments
• Exceptional organizational & communication skills 

Location and Other Key Details:

• This role is located at Syncrude Base Plant in Fort McMurray, AB
• You will work a 40 hour Monday to Friday schedule

Overview