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1854 Jobs Found

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Huntsville
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Huntsville - 326.44km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
May 6th, 2024 at 15:31

Shift manager fast food restaurant Full-time Job

McDonalds Restaurant

Management   Huntsville
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years’
Security and safety: Bondable

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment, be physically demanding
  • The candidates should be able to work in tight deadlines
  • The candidates should be able to sit, stand, walk for extended periods

Other Requirements:

  • The candidate should be client focus, flexible, should have excellent oral communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to establish methods to meet work schedules, supervise and co-ordinate activities of staff who prepare and portion food
  • The candidates should be able to train staff in job duties, sanitation and safety procedures, estimate and order ingredients and supplies, ensure food service and quality control
  • The candidates should be able to address customers’ complaints or concerns, maintain records of stock, repairs, sales and wastage
  • The candidates should be able to prepare and submit reports, prepare food order summaries for chef, supervise and check assembly of trays
  • The candidates should be able to supervise and check delivery of food trolleys, establish work schedules

Benefits:

  • The candidates will get dental plan, health care plan, group insurance benefits, life insurance, and long-term care insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Shift manager fast food restaurant

McDonalds Restaurant
Huntsville - 326.44km
  Management Full-time
  17.75
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 2nd, 2024 at 11:21

Electrical Journeyperson Full-time Job

SIFFT Electric Ltd.

Engineering   Huntsville
Job Details

We’re looking for a full-time Electrician (309A) to work with us in the Muskoka and Parry Sound region. 

 

What you’ll do

  • Responsible for installing, constructing and maintaining electrical wiring, equipment and systems, primarily within a residential construction setting.
  • Maintenance and troubleshooting of existing installations.
  • Ensures finishing work and fixtures are satisfactorily completed to the corporate
    standard, site drawings and electrical and building codes.
  • Manages materials inventory and ensures accurate billing of time and material to
    customers.

 

Experience and qualifications

  • Hold a valid 309A electrical license for the province of Ontario.
  • Hold a valid G Class Driver’s License with a clean driving record.

 

Salary and benefits

Competitive wage based on individual’s level of experience.

 

Accommodations

Following the Accessibility for Ontarians with Disabilities Act, please email [email protected] if you require accommodations at any time throughout the application process.

Electrical Journeyperson

SIFFT Electric Ltd.
Huntsville - 326.44km
  Engineering Full-time
We’re looking for a full-time Electrician (309A) to work with us in the Muskoka and Parry Sound region.    What you’ll do Responsible for installing, constructing and maintaining e...
Learn More
Jan 31st, 2024 at 12:00

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Huntsville
Job Details

Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act.
 
While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as Indigenous person:
Indigenous peoples include  First Nation, Métis and Inuit people. Only Indigenous peoples who come from Canada should identify themselves as belonging to this designated group

 

What your role will be…
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What we’re offering…

  • The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
  • A competitive compensation and benefits package which include:
    • $10,000 annually dedicated to your well being
    • Traditional Indigenous Practices Leave
    • Indigenous Employee Mentoring Program
  • An organization committed to making a difference in our communities
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • You'll receive clear, transparent criteria to progress in your career

Customer Experience Associate

Scotiabank
Huntsville - 326.44km
  Customer Service Full-time
Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act.   While you must be an Indigenous person in order to submit your resu...
Learn More
Jan 26th, 2024 at 09:11

Financial Advisor Full-time Job

Scotiabank

Financial Services   Huntsville
Job Details

What you’ll be doing…
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
  • Educating our customers, providing relevant insights and expert advice
  • Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
  • Nurturing strong, long-standing relationships
  • Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience


What you need to succeed…

  • The appetite and drive to build strong customer relationships and deliver excellence customer service
  • The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
  • To uncover and solve for customers’ needs
  • Mutual Funds licence and working towards the CIFP Diploma


What we’re offering…

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
  • A competitive compensation and benefits package.
  • An organization committed to making a difference in our communities– for you and our customers.
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • You’ll receive clear, transparent criteria to progress in your career.
  • You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise

Financial Advisor

Scotiabank
Huntsville - 326.44km
  Financial Services Full-time
What you’ll be doing… Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus...
Learn More
Jan 17th, 2024 at 08:25

Customer Experience Associate - Gatineau, QC - 30 hrs/week Full-time Job

Scotiabank

Customer Service   Gatineau
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate - Gatineau, QC - 30 hrs/week

Scotiabank
Gatineau - 332.23km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
May 14th, 2025 at 17:58

Bilingual Site Supervisor - Gatineau Full-time Job

Securitas Canada

Security & Safety   Gatineau
Job Details

We are seeking a Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Performs duties of Security Guard within scope of assignment. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 

 

RESPONSIBILITIES

  • Provides lead direction at assigned client site on assigned shift; acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations. 
  • May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions. 
  • Assists in the training of Security Guards and review of post orders. 
  • Assists in the submission of payroll and personnel information to the company as designated.
  • In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. 
  • Prepares, files and submits various reports as required. 
  • Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. 
  • Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. 
  • As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations. 

 

QUALIFICATIONS

  • Bilingual (English and French).
  • 2 years minimum experience in the same role or similar.
  • Be eligible to obtain a security clearance (min 5 years in Canada).
  • Security Guard license (BSP).
  • Flexibility and availability to be on-call 24/7 as needed.
  • Knowledge in security strategies, principles, standards, policies, and procedures.
  • Ability to provide positive direction and motivate performance. 
  • Ability to track and maintain schedule assignments. 
  • Understanding of a variety of security and safety devices and controls. 
  • Ability to adapt to changes in the external environment and organization. 
  • Strong customer service and results orientation. 

Bilingual Site Supervisor - Gatineau

Securitas Canada
Gatineau - 332.23km
  Security & Safety Full-time
We are seeking a Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for t...
Learn More
May 1st, 2025 at 16:47

Security Guard - Construction Site - Flexible Opportunities - $21.29/hour! Full-time Job

Securitas Canada

Security & Safety   Gatineau
Job Details

Available positions:

  • Day, evening and night shifts
  • Total of 24 hours, 36 hours or 40 hours per week

Job Requirements:

  • Valid security guard license (BSP)
  • Valid first aid certificate (CPR)
  • Be willing to obtain or have a reliability clearance (minimum 5 years of residence in Canada)
  • Customer service skills
  • Proactive, punctual and professional
  • Ideally reside in Gatineau or its surroundings

Main tasks to be accomplished:

  • Regular patrols (rounds)
  • Surveillance of the premises
  • Reporting of incidents and events
  • Beware of and report potential hazards
  • Respond to specific customer requests

Securitas Canada is an equal opportunity employer. We encourage applications from all four designated groups—women, Indigenous communities, visible minorities, and persons with disabilities.


#AF-EasternCanada

Security Guard - Construction Site - Flexible Opportunities - $21.29/h...

Securitas Canada
Gatineau - 332.23km
  Security & Safety Full-time
  21.29
Available positions: Day, evening and night shifts Total of 24 hours, 36 hours or 40 hours per week Job Requirements: Valid security guard license (BSP) Valid first aid certificate...
Learn More
Apr 16th, 2025 at 17:45

Customer Service Representative III Full-time Job

Enbridge Inc.

Customer Service   Gatineau
Job Details

Are you interested in exploring an opportunity at Gazifère? We would love to hear from you - apply today!

 

 

What You Will Do

  • Speak to customers in a high volume, fast paced environment via phone and email.

  • Respond professionally and efficiently to incoming calls and establish a relationship of trust with customers

  • Actively listen and understand customers needs and provide on the spot solutions in an efficient and courteous manner

  • Seize opportunities to upsell service and/or product to customers.

  • Become a product & service expert and understand each customer's needs to provide accurate and practical solutions.

  • Cordially and respectfully resolve complaints and transform them into lessons learned.

  • Perform related administrative tasks, as the need arises

 

 

Who You Are

You will have the following:

  • High school diploma and previous work experience in a customer service role (in a call centre environment would be an asset);

  • Bilingual, the person in this role must be fluent in French (speaking, reading, writing). As the person in this role is required to frequently interact with colleagues, stakeholders and clients that do not speak French, a proficient knowledge of English(speaking, reading, writing) is also required.

  • Professional customer service skills with a strong phone presence paired with a solutions attitude, helping nature, and passion for the customer and customer experience.

  • Excellent listening and interpersonal skills

  • Proven analytical, decision making, and problem solving capabilities

  • Proven organizational skills with the ability to prioritize

  • Computer savvy, comfortable sitting at a desk and working with multiple monitors

  • Digital Literacy and solid understanding of the Microsoft Office Suite and capability to manage different computer systems

  • Strong attention to detail and thorough application of procedures

  • Demonstrated motivation, solid work ethic and willingness to learn

 

 

Working Conditions

35 hours/week; Variable shifts between 7am to 8pm, Monday to Friday.

 

Posting End Date:

May 04, 2025

 

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.
  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

Customer Service Representative III

Enbridge Inc.
Gatineau - 332.23km
  Customer Service Full-time
Are you interested in exploring an opportunity at Gazifère? We would love to hear from you - apply today!     What You Will Do Speak to customers in a high volume, fast paced envir...
Learn More
Mar 10th, 2025 at 16:04

Bilingual Customer Service (Eng/Fre) Full-time Job

BGIS

Customer Service   Gatineau
Job Details

The role of the Bilingual Customer Service  (Eng/Fre) will support the ongoing re-occupancy and modified use of common building areas and flow of people in and out of buildings as part of the building operations team.  In this role, the Bilingual Customer Service  rep is an important resource to provide a visible contact point for building occupants, provide information on where to go to access work areas where new queuing procedures are in place, provide additional sanitization of high touch areas like door handles, counters and common area seating, provide observational reporting on effectiveness of physical distancing measures and protocols to the operational team and client to drive continual improvement in new building access procedures.  You will work with a team of professionals delivering property management services.  This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

Location details:

  • 220,000 square feet of fully modernized and renovated space, operates 5 days a week
  • Number of employees vary from building to building
  • Space could include onsite cafeteria, main entrance, multipurpose rooms, event space, games room, lobby areas, onsite fitness centre, customer center and more
  • Locations such as GOC National Capital Region

KEY DUTIES & RESPONSIBILITIES

Client Support

  • Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
  • Responsible for workplace experience in designated lobby and service areas - greeting team members, responding to inquiries and questions, facilitating access to the building and giving access cards .
  • Have in-depth knowledge of the workplace - technology, meeting rooms, multi-purpose and shared spaces, amenities and places of interest, and be able to communicate these confidently and clearly to team members and guests.
  • Act as an ambassador for the Workplace Experience Program
  • Respond to incoming calls promptly, professionally and courteously.
  • Maintain and distribute program related documentation in support of Experience team onboarding and training.
  • Assist in planning minor events and setting up meeting venues
  • Provide maps of the amenity areas of the location
  • Use operational knowledge of the facility to quickly resolve any issues encountered by team members or guests.
  • Manage security access cards for visitors and contractors.
  • Optionally submit work orders for maintenance (including technology), workspace, or janitorial issues, to ensure prompt response and follow-up for continuous improvement.
  • Ensure occupational health and safety guidelines are adhered to and report any violations or near misses to the manager, client or BGIS partners.

KNOWLEDGE & SKILLS

  • Bilingual Customer Service  (Eng/Fre)  must be Bilingual French (fluent in both written and verbal communication)
  • This role requires the Bilingual Customer Service rep to work on site Monday to Friday (during business hours)
  • College diploma with 1-3 years of job-related experience, ideally in a Corporate or Tourism/Hospitality environment in a concierge, host or reception role
  • High level of people skills - service oriented, customer-focused and a can-do attitude
  • Able to exercise sound judgement, make decisions, provide direction, work with a high level of confidentiality and discretion
  • Strong written and verbal communication skills
  • Strong computer skills, including MS Office (Word, Excel, PowerPoint, MS Teams)
  • Self-taught, able to work both independently and in a team
  • Pro-active, approachable, and solution-based
  • Ability to handle multiple priorities and work under pressure
  • Strong organization skills

Licenses and/or Professional Accreditation

  • Clean criminal record check
  • Basic knowledge of health and Safety Legislation and regulatory requirements

Other

Note that BGIS has implemented several safety measures and orientation during the current pandemic designed to educate, coach and protect team members and the general public from COVID-19. 

Bilingual Customer Service (Eng/Fre)

BGIS
Gatineau - 332.23km
  Customer Service Full-time
The role of the Bilingual Customer Service  (Eng/Fre) will support the ongoing re-occupancy and modified use of common building areas and flow of people in and out of buildings as...
Learn More
Jan 28th, 2025 at 14:39

Agent de Sécurité- Gatineau, QC- $21.29/H Full-time Job

Securitas Canada

Security & Safety   Gatineau
Job Details

Security guard positions to fill the following shifts:

  • Day, evening and night shifts for a total of 24 hours, 36 hours, 40 hours per week

Job Requirements:

  • Valid Security Officer Permit (BSP)
  • Valid first aid certificate (CPR)
  • Have/willing to obtain clearance – Reliability level
  • Customer service skills
  • Proactive, punctual and professional
  • Ideally live in the city of Gatineau and its surroundings

Main tasks to be accomplished:

  • Do patrol (rounds)
  • Do surveillance
  • Reporting incidents
  • Be alert to any potential hazards in the building and report them
  • Satisfying customer demands

Securitas Canada is committed to employment equity. We encourage applications from all four designated groups – women, Aboriginal communities, visible minorities and persons with disabilities.

 

#AF-Quebec

#AF-EasternCanada

Agent de Sécurité- Gatineau, QC- $21.29/H

Securitas Canada
Gatineau - 332.23km
  Security & Safety Full-time
Security guard positions to fill the following shifts: Day, evening and night shifts for a total of 24 hours, 36 hours, 40 hours per week Job Requirements: Valid Security Officer P...
Learn More
Jan 27th, 2025 at 16:37

General Repair Technician II Full-time Job

BGIS

Maintenance & Repair   Gatineau
Job Details

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance to established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility technical and non-technical component monitoring and inspection.
  • Responds to routine service requests and performs preventative and corrective maintenance.
  • Operates facility mechanical, electrical and other systems
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

  • Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
  • Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
  • Maintains all assigned tools and arranges for repair and replacement where required
  • Submits all expenditures on a timely basis.
  • Other duties as assigned

KNOWLEDGE & SKILLS

  • High school diploma or equivalent
  • Minimum 3 years of facility operations and maintenance work experience
  • Knowledge of processes and practices relating to facility operations and maintenance
  • Ability to maintain, troubleshoot and repair non-technical facility components
  • Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
  • Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
  • Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
  • Strong client-service orientation along with a high sense of urgency
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
  • Basic knowledge and understanding of Building Automation Systems (BAS)
  • Ability to read understand and interpret technical drawings and information
  • Computer literacy
  • Demonstrated maintenance and repair skills
  • Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
  • Must be willing to wear personal protective equipment
  • Must meet enhanced security clearance requirements
  • Valid drivers’ license

Licenses and/or professional accreditation 

  • Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
  • Meet the requirements for a higher security clearance.
  • Any one of the following are considered an asset:
    • Building Operator Certification or equivalent through an accredited institution preferred
    • Building Systems Maintenance Certificate (SMC)
    • Systems Maintenance Administrator (SMA)
    • Systems Maintenance Technician (SMT)
    • Facilities Technician Certification
    • Working towards a trade license, an asset
    • Working towards Building Environment Systems (BES) Operation Class 1

General Repair Technician II

BGIS
Gatineau - 332.23km
  Maintenance & Repair Full-time
The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical fa...
Learn More
Jan 15th, 2025 at 15:08

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