735 Jobs Found
Analyst, Finance Full-time Job
Financial Services Saint-LaurentJob Details
Are you ready to take your career to the next level?
As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.
****Salary ranges from $66 960 to $87 890*** offers will vary commensurate with experience, education, skills, and training.****
We support and take care of our employees and their families by offering :
Vacation upon hire
Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
Advantageous discounts on Saputo products
How you will make contributions that matter:
-
Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
-
Do daily reviews of debit notes to ensure proper clearing;
-
Execute weekly follow up with sales for debit note approval;
-
Do weekly financial review of retail business ensuring accuracy and providing summary comments;
-
Manage commercial programs and analysis of sales performance indicators;
-
Prepare comparative analysis of commercial programs;
-
Work with various administrative departments across Canada to ensure the proper management of commercial programs;
-
Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);
-
Participate in the preparation of annual budgets;
-
Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;
-
Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
-
Support annual financial audits;
-
Any other duties as assigned;
You are best suited for the role if you have the following qualifications:
-
University degree in accounting, finance or other relevant field
-
2-3 years of experience in financial analysis or a similar position
-
Chartered Professional Accountants (CPA) designation considered an asset
-
High level of precision, organizational and analytical skills, self-motivation and initiative
-
Knowledge of BI (Business Intelligence) and AS/400 is an asset;
-
Excellent proficiency in Excel and the Office suite
-
Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada
-
Analyst, Finance
Saputo Diary
Saint-Laurent - 128.2kmFinancial Services Full-time
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ScotiaMcLeod Admministrative Associate (Laval) Full-time Job
Administrative Jobs LavalJob Details
We are committed to investing in our employees and helping you continue your career at Scotiabank.
The Administrative Associate’s primary focus is to assist an Advisor in the day to day trading and the administration of their business. The Administrative Associate may support more than one Advisor who may have different types of business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
1. Ensure a high level of client service by:
- Supporting advisor in the regular review of clients portfolios to identify client needs for Team of Experts services
- Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program
- Gathering research & product information from internal and external sources
- Entering client trades as directed by client or Advisor
- Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts
2. Ensure effective client administration by:
- Following up with clients on missing documentation required as per the industry regulatory requirements
- Maintaining client files and information of the appropriate systems
- Checking daily trades and all system entries in accounts for timelines and accuracy
- Responding to client inquiries in a timely, responsive manner
- Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
- Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
- Issuing instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor instructions
- Ensuring all client interaction is accurately documented
- Understanding the required documentation for all client account types
3. Provide marketing assistance to the Advisor by:
- Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
- Developing, distributing and maintaining marketing materials
- Organizing client events, including lunch & learns, seminars, client appreciation
- Maintaining or co-ordinating electronic marketing
- Managing the approval process for all marketing and mass communication
4. Supporting the growth of the Advisor by:
- Reviewing and reducing all restricted accounts
- Managing the Bank referral process
- Assisting in idea generation
- Reviewing the daily commission reports and follow up on unpaid commissions
- Tracking the Growth Bonus payments and follow up
- Preparing, analyzing, and presenting reports and recommendations, financial plans/concepts, insurance, annual trading summary etc. to the Advisor for review
- Providing recommendations for improvement to business processes, additional value to clients, and utilization of our Team of Experts
5. Contribute to the effective functioning of the branch team by:
- Building effective working relationships across the team and with various business line and corporate function contacts
- Maintaining a high level of customer service
- Facilitating a culture of open and honest communication
- Actively participating and contributing to touch bases and team meetings
- Encouraging the generation of new ideas and approaches
- Actively sharing knowledge and experience to enhance the development of all team members
- Developing and executing a meaningful employee development plan
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Excellent written and verbal communication skills
- Strong organizational skills
- Ability to take initiative and work independently
- Ability to meet deadlines
- Understanding of industry and firm compliance regulations
EDUCATION AND ACCREDITATIONS
- Canadian Securities Course (CSC)
- Conduct and Practices Handbook (CPH)
- Investment Representative Training (IRT)
- Post Secondary
Working Conditions
- The role operates within a standard office environment.
- The branch is a fast paced often high stress environment often with conflicting demands
- Seminars and client/prospect events are often held in the evening which can require a longer than usual working day.
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.
#SWM
ScotiaMcLeod Admministrative Associate (Laval)
Scotiabank
Laval - 123.63kmAdministrative Jobs Full-time
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Bilingual Contact Centre Representative - Canadian Banking, Credit Cards Full-time Job
Customer Service MontréalJob Details
Department Overview
Helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our customers, and our communities.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understanding our customers. Whether you’reassisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.
As a valued member of our Contact Centre Team, you will:
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Make people’s day:consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Where You’ll Work
After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspacewith a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Passion to assist customers in resolving unspoken needs by offering consultative advice
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Ability to work bothindependently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We’re hosting in-person training and onboarding sessions at [LOCATION] for12 weeks to ensure you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
Bilingual Contact Centre Representative - Canadian Banking, Credit Car...
TD
Montréal - 123.26kmCustomer Service Full-time
45,700 - 61,000
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CHIEF MARKETING OFFICER Full-time Job
Marketing & Communication MontréalJob Details
Are you a visionary marketing leader with a passion for driving growth and innovation? BDC is looking for a dynamic and strategic Chief Marketing Officer (CMO) to join our Senior Management Committee (SMC) and lead our marketing efforts to new heights. As the CMO, you will play a pivotal role in establishing BDC's strategic positioning in the marketplace. You will have the opportunity to make a significant impact on Canadian entrepreneurs and other business community stakeholders.
Why BDC?
At BDC, we are committed to supporting Canadian entrepreneurs. We’ve been working with business owners for more than 80 years. We know their challenges and we understand their needs. And we want them to grow and succeed. We offer a collaborative and inclusive work environment where your ideas and contributions are valued. Join us and be part of a team that is dedicated to empowering a nation of dreamers and doers to build a better tomorrow for all.
CHALLENGES TO BE MET
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Strategic Leadership: As a key member of BDC’s Senior Management Committee, you will help determine and achieve corporate and business strategies, plans, and investments to fulfill BDC’s mission and mandate.
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Marketing Vision: Lead the definition and implementation of the strategic vision and operational direction for BDC’s marketing plan, enhancing our position in niche markets and the broader business community.
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Innovative Campaigns: Create and lead all marketing strategies, overseeing the implementation of tactical plans that align with BDC’s corporate vision and mandate. Drive growth through advanced campaign automation and multichannel campaigns.
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Client Experience: Lead the evolution of BDC’s client experience (CX) vision and strategy, ensuring a seamless and positive experience across all client touchpoints.
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Market Intelligence and Lead Generation: Develop segmentation, competitive analysis, market intelligence, prospecting, and lead generation to support market activity levels nationally and regionally.
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Brand Positioning: Position BDC as a leading-edge organization by aligning and guiding our advertising, interactive programs, electronic and social media initiatives, and communications.
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Partnerships and Events: Lead the creation and planning of national advertising campaigns, regional deployment, and a comprehensive strategy for events, partnerships, and field marketing.
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People Leadership: Promote BDC’s people management strategy to attract, retain, and motivate top talent. Build a strong team of senior leaders to meet current and future resourcing needs.
WHAT WE ARE LOOKING FOR
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Educational Background: University degree in marketing; a graduate degree is an asset.
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Experience: At least 20 years of relevant experience, with 5 to 7 years in a senior management role.
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Experience in the financial services sector is a significant asset.
Skills and Competencies:
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Broad and deep understanding of marketing, financial services products, and financial instruments.
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Strategic capabilities to develop and implement strategies that increase value and deliver on organizational objectives.
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Deep understanding of the digital environment, data & analytics, and evolving tools and platforms used to improve operations and client experience.
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Ability to quickly gain credibility and influence senior management and Board members.
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Strong communication and collaboration skills with the ability to work with cross-functional teams across business lines and regions.
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Strong people leadership capabilities with the ability to lead transformations and manage a team of highly specialized professionals.
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Ability to operate well in an ambiguous and rapidly changing environment.
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Fully bilingual in French and English, both verbal and written.
This position’s duties require access to confidential information. As a condition of employment, the position therefore requires a "secret" security clearance. The selected candidate will therefore have to submit to an investigation by the Canadian Security Intelligence Service. Satisfactory results are a condition of employment.
CHIEF MARKETING OFFICER
BDC
Montréal - 123.26kmMarketing & Communication Full-time
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Client Service Representative 15 hours - Windsor, Quebec Full-time Job
Customer Service WindsorJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Windsor-85 Rue Principal Nord
Employment Type
Regular
Weekly Hours
15
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative 15 hours - Windsor, Quebec
CIBC
Windsor - 96.59kmCustomer Service Full-time
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Financial Services Representative Full-time Job
Financial Services KirklandJob Details
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services Representative, Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and online banking options to recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client engagement – Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of technology, cash management, credit, investment and wealth protection to help clients meet their goals.
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Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
-
You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
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You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Kirkland-Centre Bonanza
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented
Financial Services Representative
CIBC
Kirkland - 142.99kmFinancial Services Full-time
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Operator, packaging Full-time Job
General Category Saint-HyacintheJob Details
We are looking for dynamic and motivated individuals to join our team as a TPO Packaging Operator for the summer season. This position offers an excellent opportunity to develop professional skills while working in a friendly and stimulating environment.
Schedule: Rotating and variable from 12h.
Salary: We offer a salary of $26.55/h with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring.
Contributing in this role means:
- Operate the packaging machine and its peripheral equipment;
- Take samples and ensure product quality;
- Complete various reports and analyze the results obtained;
- Carry out washing of equipment and premises (CIP and manual);
- Perform any other related tasks.
The qualifications sought are:
- Hold a high school diploma or equivalent;
- Have work experience in a similar position;
- Ability to operate a forklift (an asset);
- Flexibility and availability regarding work schedule;
- Be versatile and able to learn quickly;
- Be proactive and manage priorities well;
- Have good physical work skills;
- Demonstrate good communication skills and promote teamwork.
We support and care for our employees and their families by offering:
- Competitive salaries
- Vacation and sick leave upon hiring
- Advantageous corporate discounts
- A complete range of group insurance
- A group pension plan with employer participation
- A staff participation scheme in share capital
- A group RRSP
- A Health and Well-being at Work program
- An employee and family assistance program
- Special rates on our products
We are committed to equal opportunity employment. Saputo embraces diversity at the heart of its operations and welcomes candidates from all backgrounds to become part of the family.
Operator, packaging
Saputo Diary
Saint-Hyacinthe - 86.1kmGeneral Category Full-time
26.55
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Analyst, Finance Full-time Job
Financial Services Saint-LaurentJob Details
Are you ready to take your career to the next level?
As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.
****Salary ranges from $66 960 to $87 890*** offers will vary commensurate with experience, education, skills, and training.****
We support and take care of our employees and their families by offering :
Vacation upon hire
Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
Advantageous discounts on Saputo products
How you will make contributions that matter:
-
Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
-
Do daily reviews of debit notes to ensure proper clearing;
-
Execute weekly follow up with sales for debit note approval;
-
Do weekly financial review of retail business ensuring accuracy and providing summary comments;
-
Manage commercial programs and analysis of sales performance indicators;
-
Prepare comparative analysis of commercial programs;
-
Work with various administrative departments across Canada to ensure the proper management of commercial programs;
-
Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);
-
Participate in the preparation of annual budgets;
-
Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;
-
Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
-
Support annual financial audits;
-
Any other duties as assigned;
You are best suited for the role if you have the following qualifications:
-
University degree in accounting, finance or other relevant field
-
2-3 years of experience in financial analysis or a similar position
-
Chartered Professional Accountants (CPA) designation considered an asset
-
High level of precision, organizational and analytical skills, self-motivation and initiative
-
Knowledge of BI (Business Intelligence) and AS/400 is an asset;
-
Excellent proficiency in Excel and the Office suite
-
Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada
Analyst, Finance
Saputo Diary
Saint-Laurent - 128.2kmFinancial Services Full-time
Learn More
Security Guard Control Room Supervisor | Donnacona EVENING $34/H Full-time Job
Security & Safety QuébecJob Details
Securitas is seeking a Control Room Supervisor for one of our client's data centers. In this strategic role, you will be responsible for monitoring physical security operations, access management, incident response, and reporting related to safety and security. You will also act as the primary point of contact during your shift, supervising local staff and coordinating emergency response.
Supervisory position in the technological security environment
- Permanent full-time position
- EVENING
- Salary: $34/h
- Location: Donnacona
-
Bilingualism (French and English) MANDATORY
-
5 years of residency in Canada REQUIRED
Requirements:
- Valid security guard license (BSP)
- Valid first aid certificate (CPR)
- Minimum 2 years of relevant experience (security, emergency services, armed forces) or equivalent combination of education and experience
- Ability to speak, read and write professionally in French (and English if required)
- Good command of IT tools and security systems
- Knowledge of supervision practices
- Ability to handle multiple tasks simultaneously, even under pressure
- Valid driver's license and reliable transportation
- Availability to work unscheduled overtime
- Ability to follow safety procedures and regulations
Main responsibilities:
- Provide oversight of security operations within the data center
- Supervise camera and access control systems
- Coordinate responses to alerts or incidents
- Maintain records and logs in accordance with standard site procedures
- Review and approve reports completed during the shift
- Ensure all positions are occupied and inform incoming teams of current events
- Identify flaws in the security system and suggest improvements
- Prepare detailed reports and forward them to authorized persons
- Participate in unannounced audits and ensure compliance with internal standards
- Apply and enforce workplace health and safety policies
- Perform other duties as assigned by management
Working conditions and physical requirements:
- Ability to manage stressful situations and intervene calmly
- Ability to sit, stand or move for extended periods (up to 20 km per shift)
- Regular handling of technological surveillance devices
- Ability to carry light safety equipment (up to 2.5 kg)
- Occasionally lift loads of up to 11 kg
- Work in varied weather conditions or in areas requiring protective equipment
- Handling sensitive information with discretion and professionalism
If you are comfortable in an IT environment and have excellent communication, organizational, and leadership skills, this position is for you. Join Securitas and play an active role in the security and performance of our data center in Donnacona.
Security Guard Control Room Supervisor | Donnacona EVENING $34/H
Securitas Canada
Québec - 114.47kmSecurity & Safety Full-time
34
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Customer Experience Specialist Full-time Job
Customer Service LavalJob Details
The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels: phone, email, fax, and web.
How You’ll Help:
• Completing daily customer excel reports.
• Responding professionally to customer related requests via email, chat and phone.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Completing customer pickups.
• Build healthy working relationships with customers to deliver positive customer experiences.
• Communicate in an effective and efficient manner with terminals to assure on time service.
• Conduct conference calls with sales, Supervisor and Customers to discuss any ongoing or current issues.
• Perform effectively in a teamwork environment and collaborate with other members of the TLC department to assure continued support to valued customers.
• Acquire working knowledge of other team members roles, responsibilities, and customers to help cover workload during absences.
• Oversee the traffic flow of assigned high profile customers.
• Proactively manage returns, redirects, and routing approval.
• Enter, Edit and Update Customer Shipping Information in the web portal.
• Provide support with the general Customer Care queue when required.
• Will be required to learn all area’s of the business including commerce and LTL/TL.
Your Skills & Experience:
• Minimum of secondary education, with a preference of post-secondary education in a specialized area.
• Call center/customer service training a strong asset.
• Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry.
• Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests.
• Advanced communication skills, both verbal and written. Bilingual skills in French (verbal and written) a strong asset.
• Excellent computer skills, including MS Office; previous experience with Truck Mate and Sales Force a strong asset.
• Excellent keyboarding skills, both speed and accuracy.
• Strong problem solving skills.
• Ability to deliver unfavorable information in a positive and professional manner.
• French is a strong asset.
• Individual contributor.
• Subject to a criminal background check prior to employment.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Customer Experience Specialist
Day & Ross Inc.
Laval - 123.63kmCustomer Service Full-time
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CLIENT SUPPORT COORDINATOR Full-time Job
Customer Service QuébecJob Details
As a Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.
The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.
CHALLENGES TO BE MET
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Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases
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Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices
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Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done
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Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support
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Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system
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Support account managers to help them reach business development targets
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Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center.
WHAT WE ARE LOOKING FOR
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Bachelor degree in Business Administration, College diploma in accounting o
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Between 1 to 3 years experience in a similar role
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The ability to analyze and interpret financial statements is considered an asset
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Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues
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Strong organizational skills and ability to prioritize and deal with various situations at all times
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Ability to work independently and meet tight deadlines
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Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team
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Working knowledge of MS Office (Word, Excel, Outlook )
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Excellent writing and speaking skills in French and English is an asset.
CLIENT SUPPORT COORDINATOR
EspaceProprio
Québec - 114.47kmCustomer Service Full-time
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ADMINISTRATIVE ASSISTANT Full-time Job
Administrative Jobs MontréalJob Details
We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a rigorous person with excellent coordination skills, including complex travel planning, and the ability to provide day-to-day administrative support in a bilingual and dynamic environment.
CHALLENGES TO BE MET
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Coordinate travel logistics (domestic and international): flights, accommodations, itineraries, expense reports.
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Manage calendars, organize meetings in different time zones, and prepare briefing documents.
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Support the preparation of presentations, reports and communications for internal and external audiences.
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Liaise with internal teams and external stakeholders to ensure smooth coordination.
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Process invoices, purchase orders and expense reports in accordance with internal policies.
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Provide ad hoc support to the Executive Assistant as required.
WHAT WE ARE LOOKING FOR
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Diploma of Collegial Studies (DEP or DEC) in office automation technology or related field.
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Minimum of 3 years of relevant experience in administrative support, ideally in a corporate or public affairs context.
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Demonstrated experience in managing complex travel and executive agendas.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Excellent organizational, time management and prioritization skills.
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Excellent oral and written communication skills in French and English.
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Discretion, diplomacy and professionalism.
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Ability to work independently and adapt to changing priorities.
#INDHP
ADMINISTRATIVE ASSISTANT
BDC
Montréal - 123.26kmAdministrative Jobs Full-time
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