1339 Jobs Found

Customer Service Representative, Scotia iTRADE Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve and English-speaking clientele.”

 

As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.


 
Is this the right role for you? In this role you will:

  • Assist with client inquiries while delivering memorable service
  • Use discretion and problem solving to own the client experience
  • Provide personalized solutions by recognizing value add solutions
  • Facilitate a culture of passion, accountability, and collaboration by being an active member of your team


Do you have the requirements to succeed in this role? We'd love to work with you if you have:

  • Fluency in both English and French
  • A broad knowledge of investment products and procedures relating to securities settlement
  • The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
  • Strong written and verbal communication skills
  • The ability to utilize time-management and prioritization skills
  • A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties


While not essential, it would be an asset if you have:  

  • Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
  • Completed a post-secondary education in Commerce/Business, or Financial Planning
  • Prior work experience in a brokerage or Contact Centre
  • Knowledge of the Financial Services Industry

 

What's in it for you?

  • Competitive pay
  • The opportunity to gain valuable industry knowledge and expeirence
  • The opportunity to advance your career through other roles within Wealth Management and Scotiabank
  • A workplace culture built around inclusion, diversity, and potential
  • The opportunity to participate in a customized and comprehensive training program

 

Employment Details:

 

We value employee training and development. We provide comprehensive training for all successful candidates.

Training takes place Monday-Friday from 9am – 5pm and includes a 4-week onboarding training for all hires and an additional 7 week training for successful individuals who require support to complete their licensing (CSC, CPH) courses. 

 

Work Hours


The Scotia iTRADE Contact Centre is open 8am-8pm Monday to Friday. Due to the nature of a contact centre environment, flexibility to work evening shifts is required.


 

Why Scotia iTRADE?

 

Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank. 


Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees. Diverse backgrounds and experiences are what make us better as a whole.   If you need specific accommodations during the hiring process let us know and we will work with you.

Customer Service Representative, Scotia iTRADE

Scotiabank
Montréal - 21.64km
  Customer Service Full-time
“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they...
Learn More
Feb 20th, 2024 at 09:08

Estate Planning Specialist Full-time Job

Royal Bank Of Canada

Real Estate   Montréal
Job Details

What is the opportunity?

We are looking for an Estate Planning Specialist to join the RBC Wealth Management Financial Services team. You will be responsible for achieving Individual Life and Living Benefit product revenue results and annual business plan targets. Using a team selling approach, you will partner with Investment Advisors and Investment Counsellors, their clients, and other members of the Wealth Management team.

 

What will you do?

  • Collaborate and help educate Investment Advisors and Investment Counsellors in matters relating to insurance concepts and how they fit into wealth preservation and wealth transfer strategies.
  • Follow up on leads generated through the Wealth Management approach to business to ensure recordkeeping systems accurately reflect progress.
  • Develop relationships with Will and Estate Consultants, Financial Planners, HNW Planning and Business Owner Specialists, and other members of the Wealth Management Services team, as well as Branch Management and staff.
  • Use a variety of methods to grow revenue, such as client meetings, seminars, "lunch and learns", etc.

 

What do you need to succeed?
Must-have

  • Active approval as a Financial security advisor with the Autorité des marchés financiers (AMF)
  • Chartered life underwriter (C.L.U.) title, or registered life underwriter (R.L.U.) title, or financial planner diploma granted by the Institute of Financial Planning (or currently enrolled in such courses)
  • University degree in related field
  • Minimum of 5 years of seasoned sales experience in the Life Insurance industry
  • Bilingualism (English and French) required to serve our clients in the community with English-speaking needs
  • Comprehensive experience in wealth preservation and wealth transfer concepts
  • Ability to work effectively with peers and upper management and to be perceived by others as team player
  • Project a positive and professional image to Investment Advisors/Counsellors, service partners, and external clients
  • Actively pursue continuous learning and expanding knowledge on presentation and Insurance/Financial Planning skills
  • Computer literate in Insurance Company Illustration software and various PC programs

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

 

 

Job Skills

 

 

 

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Commission, Salaried

Posted Date:

2024-01-29

Application Deadline:

2024-03-03

Estate Planning Specialist

Royal Bank Of Canada
Montréal - 21.64km
  Real Estate Full-time
What is the opportunity? We are looking for an Estate Planning Specialist to join the RBC Wealth Management Financial Services team. You will be responsible for achieving Individua...
Learn More
Feb 19th, 2024 at 13:06

Dock Planner Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

The Dock Planner is responsible for coordinating activities within terminal dock operations to provide support to the Dock Supervisor and Operations Manager as well as monitor the P&D plans and ensure on-timely service of freight delivery.

 

How You’ll Help

  • Assist in monitoring the P&D plans created by the P&D Planners.
  • Assignment of equipment to fulfill the P&D plans.
  • Update TMS door board and ensure trailers stating 100%.
  • Monitor freight plans and freight flow
  • Ensure freight delivery is servicing on time, monitor appointments, and ensure appointments are flowing to the P&D plans.
  • Collaborate with P&D Planners on planning and removing freight that cannot be serviced.
  • Support Managers and Supervisors on real time coding of service failures.
  • Support supervisors and managers on the creation of TRIPS beyond outbound plans.
  • Monitor outbound and transfer freight to ensure all freight moves smoothly each night.
  • Other related duties may be required.

 

Your Skills & Experience: 

  • Minimum of secondary education
  • Post-secondary education in Business Administration, Transportation/Logistics or related field, an asset
  • A suitable combination of education and experience may be considered
  • Previous Transportation or Dispatch experience is required.
  • Minimum 1-2 years’ experience in a dock environment.
  • A suitable combination of education and experience may be considered.
  • Communication skills – advanced.
  • Computer skills – accuracy, MS products, AS400, TruckMate, Connected Dock, Bringg, and web based programs.
  • Demonstrated customer relationship skills.
  • Able to work deadlines in high transactional environment.
  • Ability to champion business needs in a collaborative manner to colleagues.
  • Strong sense of urgency and ability to respond to demands in a calm manner.
  • Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
  • Ability to work in a team environment, follow directions, and give clear instructions.
  • Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
  • Ability to work a flexible work schedule.
  • Results focused. 
  • Bilingual in both French & English required; spoken & written
  • Able to work with little supervision
  • 20% Dock environment includes close proximity to moving vehicles, equipment, and loud noise 
  • 80% Dock Office environment with computer work and handling of documentation
  • Extended period sitting in a work station working on a computer and on a phone

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Dock Planner

Day & Ross Inc.
Québec - 224.5km
  Management Full-time
The Dock Planner is responsible for coordinating activities within terminal dock operations to provide support to the Dock Supervisor and Operations Manager as well as monitor the...
Learn More
Feb 19th, 2024 at 12:59

Sales supervisor | LMIA Approved Full-time Job

Om Indian Bazaar

Sales & Retail   Kingston
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Physical Requirements:

  • The candidate should be able to work under pressure, in fast-paced environment, maintain tight deadlines and also pay attention to detail

Other Requirements:

  • The candidate should be able to work with being focused on the client and also in an organized way
  • The candidate should be reliable
  • The candidate should have accuracy and also efficient interpersonal skills

Responsibilities:

  • The candidate should be able to assign sales workers to duties, hire and train or arrange for training of staff and also supervise and co-ordinate activities of workers
  • The candidate should be able to order merchandise, authorize return of merchandise, sell merchandise and also prepare reports on sales volumes, merchandising and personnel matters
  • The candidate should be able to authorize payments by cheque, establish work schedules, organize and maintain inventory and also resolve problems that arise, such as customer complaints and supply shortages

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Sales supervisor | LMIA Approved

Om Indian Bazaar
Kingston - 276.09km
  Sales & Retail Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Feb 18th, 2024 at 04:42

Senior Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Senior Customer Experience Associate

Scotiabank
Montréal - 21.64km
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Feb 18th, 2024 at 02:53

Administrative assistant | LMIA Approved Full-time Job

Les Aliments Yamada

Administrative Jobs   Saint-Laurent
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Asset languages: Mandarin and Vietnamese
Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates need 1 year to less than 2 years of experience
Computer and technology knowledge: Candidates should have knowledge about MS Office, MS Access, MS Excel, MS PowerPoint, MS Word, MS Windows.
Technical terminology: The candidates should have knowledge of the the basic terminologies like business.
Specialization: The candidates should be specialized in ‘reports and records’, and ‘invoices.’

Physical Requirements:

  • The candidates should be able to work in tight deadlines with attention to detail.
  • The candidates should be able to work under pressure in fast-paced environment, and be a repetitive tasker.

Other Requirements:

  • The candidate should be client focus and multitasker.
  • The candidate should be organized, initiative, reliable and be able to work as a team player.
  • The candidate should have excellent oral communication and efficient interpersonal skills.

Responsibilities:

  • The candidates should be able to supervise other workers, determine and establish office procedures and routines, schedule and confirm appointments
  • The candidates should be able to answer telephone and relay telephone calls and messages, answer electronic enquiries
  • The candidates should be able to compile data, statistics and other information.
  • The candidates should be able to order office supplies and maintain inventory.
  • The candidates should be able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information, set up and maintain manual and computerized information filing systems

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email
[email protected]

Administrative assistant | LMIA Approved

Les Aliments Yamada
Saint-Laurent - 22.29km
  Administrative Jobs Full-time
  20
Requirements: Languages: Candidates must have knowledge of the English or French Language Asset languages: Mandarin and Vietnamese Education: Candidates need standard educational q...
Learn More
Feb 17th, 2024 at 10:43

Sales Associate Full-time Job

Sleep Country Canada/Dormez-vous

Sales & Retail   Montréal
Job Details

We’re looking for a Sales Associate to be at the heart of the customer experience. This full-time industry leading commissioned role will motivate and empower you to go above and beyond to make a difference in the lives of our customers and become a true Sleep Expert. Based on our national average sales commission & bonus earnings, you have the potential to earn $70,000 per year. (These figures represent historical averages but does not represent a guaranteed minimum income).

Why members of our Sales team love working at Sleep Country Canada/Dormez-vous?:

  • Diverse and inclusive work environment
  • No caps on Commission
  • Monetary bonuses and sales contests
  • We will invest in you and provide extensive sales training on our products and services
  • Access to training and development platforms
  • Full medical, dental benefits and a Deferred Profit Sharing Program
  • Annual Wellness Credit for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment
  • Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
  • Maternity/Parental leave top up benefits
  • Tuition Reimbursement Program that covers professional AND personal development
  • Long service awards, celebrations and other social events
  • Associate Referral Program
  • Paid day off to volunteer at your local charity of choice
  • Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

Job Description

As a Sales Associate you will:

  • Engage with customers to identify their needs and wants, promote our quality products and service offerings
  • Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
  • Work together as part of the Sales team to exceed goals and expectations

Qualifications

The Qualifications and Experience we like to see:

  • Ideally have 1- 3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person!
  • A positive, optimistic attitude and a strong customer focus
  • Be ambitious and willing to commit to continuous education and learning
  • Available to work days, evenings and weekends
  • Critical thinking skills and the ability tackle problems on your own

Additional Information

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

Sales Associate

Sleep Country Canada/Dormez-vous
Montréal - 21.64km
  Sales & Retail Full-time
We’re looking for a Sales Associate to be at the heart of the customer experience. This full-time industry leading commissioned role will motivate and empower you to go above and b...
Learn More
Feb 16th, 2024 at 15:55

Cyber as a Service, Monitoring, L1, Associate Full-time Job

PwC

IT & Telecoms   Montréal
Job Details

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Meaningful work you’ll be part of

As a Cyber as a Service, Monitoring, L1, Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • A shift based schedule to continuously monitors the alert queue

  • Triages security and device alerts 

  • Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action

  • Collects data and context necessary to initiate investigation over to Cyber Threat Investigator

  • Follows alerts and incidents playbooks/runbooks

  • Primarily responsible for security monitoring, detection, response 

  • Ensure incident identification, assessment, reporting, communication, mitigation and monitoring

  • Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives

  • Framework, Review policies and highlight the difficulties in managing SLAs

  • Management, administration & maintenance of security devices 

  • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring

  • Responsible for integration of standard and non-standard logs in SIEM

  • Coordination with stakeholders, build and maintain positive working relationships with them 

Experiences and skills you’ll use to solve

  • Relevant experience in Information Technology and Information Security

  • Experience in security device management and multiple SIEM platforms 

  • Experience in performing vendor management

  • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.

  • Experience in MSSP environment

  • Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix

  • Proficient in Incident Management and Response

  • Knowledge of applications, databases, middleware to address security threats 

  • Proficient in preparation of reports, dashboards and documentation

  • Excellent communication and initiative skills

  • Ability to handle high pressure situations with key stakeholders

  • Good Analytical skills, Problem solving and Interpersonal skills

  • CISSP and GIAC certifications preferred

  • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Cyber as a Service, Monitoring, L1, Associate

PwC
Montréal - 21.64km
  IT & Telecoms Full-time
A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against t...
Learn More
Feb 16th, 2024 at 15:49

Server/Service Assistant Contract Job

The Bank Of Canada

Administrative Jobs   Ottawa
Job Details

What you will do

Under the general direction of the Assistant Manager, Executive Services and Protocol, the Service Assistant will provide friendly, high quality hospitality service supporting meetings, events, workshops, seminars, visitor programs, working closely, and collaborating with Executive Services team members. The Service Assistant is responsible for some administrative duties related to the role. Takes orders for and serves (where applicable, prepares) food and beverages to guests in a friendly, timely, and efficient manner.

 

More specifically you will:

  • Be responsible for the coordination and delivery of food and beverage requirements, meeting the highest standards of the trade, using discretion, tact, and diplomacy during all functions.
  • Be required to have a solid knowledge of industry standards and requirements, to ensure proper room and table set up meets the need of the event; also, responsible to assist with tear down.
  • Help prepare kitchen schedule under defined deadline, update database entries relating to dietary restrictions, may be called upon to assist with greeting or directing guests.
  • Contribute to the establishment of work procedures, schedules, quality checks to ensure that standards are met.
  • Provide training and direction to junior colleagues and self-direct own training.
  • Have a clear understanding of all related health and safety regulations.
  • Meet assigned deadlines by being forward-thinking and using time management skills.
  • Assist with receiving supply orders delivered by internal and external suppliers and may be called upon to escort suppliers.
  • Maintain a respectful, collaborative, and collegial work environment and may be called upon to assist in other duties.

 

What you need to succeed
The successful candidate will require excellent communication skills, both written and oral, and strong people skills with individuals at all working levels. In this role, you will need to inspire confidence by taking accountability for what needs to get done, working with minimal direction, showing initiative and being flexible while taking on multiple priorities under tight deadlines. The ability to think ahead, prioritize, and organize work effectively, research and process information and logically assess implications is also key.

 

You will be required to maintain high level client service, provide special attention to quality and details even as priorities change, and urgencies arise. In this role, you will work both independently and in a team environment where mutual support is essential. You will also need to respect the confidentiality of the information that you will be privy to and exercise sound judgment while having the ability to understand the Bank’s mandate and internal workings.
 
Nice-to-have:

  • working knowledge of SharePoint
  • sound knowledge of the Bank’s organizational structure
  • experience with Five Diamond service

 

Your education and experience
High School Diploma or post-secondary education in a hospitality program with a minimum of 5 years of progressively responsible experience working in the hospitality industry.

 

In addition:

  • valid Food Handlers Certificate, Firs Aid, WHIMS, and Smart Serve Certificate and be prepared to re-certify as required
  • knowledge of hospitality best practices and protocol
  • ability to work flexible hours and do overtime as required.
  • ability to bend, stand/sit for prolonged periods of time and to lift items that weigh up to 10 kg.
  • proficient user of Word, Outlook, Excel

What you need to know

  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Be eligible to obtain Reliability 
  • There will be no relocation assistance provided
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider

 

  • Salaries are based on qualifications and experience and typically range from $50,680 to $56,310 (job grade 10)
  • Depending on performance, you may be eligible for performance pay. The first tier of performance pay is for successfully meeting expectation, at  3 to 5% of your base salary. The Bank offers performance pay for those who exceed expectations (7% of your base salary).. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service #L

Server/Service Assistant

The Bank Of Canada
Ottawa - 162.81km
  Administrative Jobs Contract
  50,680  -  56,310
What you will do Under the general direction of the Assistant Manager, Executive Services and Protocol, the Service Assistant will provide friendly, high quality hospitality servic...
Learn More
Feb 16th, 2024 at 14:04

Coordinator, Health and Safety Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

JOB SUMMARY

The Health and Safety unit delivers a comprehensive health and safety program for the Public Works department by conducting safety inspections, audits and investigations, assessing and mitigating departmental health and safety risks/hazards, implementing management strategies including monitoring and promoting compliance to legislated and corporate requirements, developing or enhancing health and safety programs, and delivering health and safety training to staff.  

You are responsible for providing an overall coordination function for all Occupational Health and Safety (OH&S) related programs, services, and initiatives within the department.  You support management and staff by providing advice and guidance, developing programs and procedures, coordinating special projects, conducting risk assessments, monitoring compliance through inspections and audits, conducting incident investigations, and making recommendations for improvement. 

You also liaise with Health and Safety in Human Resources Services and the operating branches within the Public Works department.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Science, Human Resources, Business Administration, or other related field, with coursework related to OH&S administration

Minimum of 5 years of progressively responsible OH&S experience working in a large unionized industrial organization, implementing initiatives, performing project management, and/or conducting research and analysis

CERTIFICATIONS AND LICENCES

Health & Safety certification such as Canadian Registered Safety Professional (CRSP), Certified Health & Safety Consultant (CHSC), Registered Occupational Hygienist/Technologist (ROH/T) or Certified Industrial Hygienist (CIH) is desirable

KNOWLEDGE

  • Provincial Occupational Health and Safety Act and applicable regulations
  • Workplace Safety Insurance Act and applicable regulations 
  • Applicable federal, provincial and municipal legislation related to OH&S
  • Key safety issues involved in operating an industrial operation
  • Theoretical and practical knowledge of a range of OH&S work procedures and practices
  • Hazard Recognition, assessment and control
  • Inspection and audit planning and procedures
  • Incident investigation methodology
  • Risk assessment methodology
  • Research methods, data collection and interpretation
  • Planning and performance measurement
  • Policy and procedure development and documentation practices 
  • Project management principles and techniques
  • Training and development approaches and evaluation methodology
  • Strategic and operational planning
  • Human resources practices and principles, collective agreements
  • Computer applications relating to the work, including MS Office Suite, SAP, PowerPoint 
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Able to interpret and apply legislation
  • Able to work independently, with minimum support/direction
  • Able to work cooperatively and collaboratively with all staff and as part of a team  
  • Able to plan, initiate, organize, and prioritize work, and to balance the stress of multiple demands, conflicting priorities, and pressures, while maintaining a keen sense of quality and deadlines
  • Able to plan, lead, coordinate, implement, and manage projects to completion
  • Able to conduct research, compile/analyze issues/data, make judgments on the interpretation of issues/data, identify and compare a range of options, and make recommendations
  • Possess strong problem solving skills and the ability to make decisions where precedent is not usually available
  • Able to communicate complex information and influence and convince others to adopt courses of actions they might not otherwise wish to take
  • Able to initiate and facilitate change
  • Able to exercise discretion in dealing with sensitive issues
  • Able to conduct interviews and obtain relevant information
  • Possess excellent consultative, collaboration and interpersonal skills; able to direct, advise and guide
  • Able to negotiate and persuade others and to bring conflicting points of view to consensus 
  • Possess strong verbal and written communication skills; able to write reports and deliver presentations; able to communicate effectively with a range of audiences 
  • Possess strong existing computer skills, with ability to use Microsoft Office suite applications and SAP
  • Able to think analytically, and focus on accuracy and detail
  • Able to demonstrate leadership and initiative
  • Patient, flexible and adaptable
  • Able to display tact and diplomacy
  • Innovative, creative, and resourceful
  • Customer service oriented

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Coordinator, Health and Safety

City Of Ottawa
Ottawa - 162.81km
  Medical & Healthcare Full-time
  74,590.88  -  90,759.76
JOB SUMMARY The Health and Safety unit delivers a comprehensive health and safety program for the Public Works department by conducting safety inspections, audits and investigation...
Learn More
Feb 16th, 2024 at 13:15

Senior Customer Service Representative Full-time Job

Scotiabank

Customer Service   Brossard
Job Details

Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve a French-speaking clientele.

Senior Customer Service Representative

Scotiabank
Brossard - 31.13km
  Customer Service Full-time
Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our...
Learn More
Feb 16th, 2024 at 12:20

Grounds maintenance labourer Full-time Job

Services Horticoles Vincent Poirier

Maintenance & Repair   Québec
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years
Equipment and machinery experience: Small engine equipment, weed trimmer/edger, and lawn mowers

Location: Saint-Hubert, QC
Work setting: Work in employer’s/client’s home, landscape maintenance, and private residence

Physical Requirements:

  • The candidates should be comfortable working outdoors and able to work in noisy environments
  • The candidates should be able to work in hot conditions
  • The candidates should be capable of handling physically demanding tasks and demonstrate attention to detail
  • The candidates should be comfortable with walking as part of their duties

Other Requirements:

  • The candidates should exhibit reliability and demonstrate punctuality
  • The candidates should be hardworking individuals

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to weed, prune, and trim trees and plants, cut grass, and rake and collect refuse
  • The candidates should be able to cart and spread topsoil and other materials

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Grounds maintenance labourer

Services Horticoles Vincent Poirier
Québec - 224.5km
  Maintenance & Repair Full-time
  18.50  -  24.50
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
Learn More
Feb 16th, 2024 at 11:56

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