All jobs within 300 km around Smiths Falls

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• As the first point of contact, you will be required to provide product information to customers quickly and professionally.
• Respond to customers in a timely manner in person, by phone or email.
• Prepare quotes for small, urgent work orders.
• Conduct necessary product research in catalogs and online.
• Verify that all items are available to the customer as per order and schedule.
• Take responsibility for establishing good relationships with customers and associates.
• Take the initiative to replenish the area near the counter as needed.
• Offer assistance in the warehouse if needed.

What you will bring:

• Prior technical experience in sales or customer service in the wholesale or distribution industry required
• Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
• General computer skills required, including Microsoft Office; experience with AS400 system an asset
• Must possess exceptional customer service and professional communication skills

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

• Insurance plans (Dental, medical, life insurance, disability, and more) 
• Competitive base salary 
• Retirement savings plan 
• Employee Assistance Program  
• Tele Health Program 

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

End Date: October 9, 2024 (7 days left to apply)

Job Location

Nepean-Barrhaven Town Centre

Employment Type

Regular

Weekly Hours

15

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

The Signals & Communications (S&C) Maintenance Supervisor is responsible for overseeing all S&C signal systems, inspection activities, maintenance and installation programs and employees on an assigned territory.  

Main Responsibilities

Management

·       Lead assigned personnel to ensure signal and communications work is performed with CN’s and the Federal Railroad Administration (FRA) standards, and in conjunction of applicable collective bargaining agreements

·       Direct maintainers, recommend appropriate corrective actions to resolve performance issues, as well as respond and resolve grievances

Safety Compliance

·       Build safety compliance and improves safety results through efficiency testing and safety walkabouts

·       Provide positive and constructive feedback as well as coaching

Capital Projects

·       Plan, implement, and spearhead Capital projects to ensure execution of the plan within CN and FRA standards

Derailments and Disruptions

·       Participate in activities related to derailments and disruptions in service, while working with transportation and mechanical to establish cause and future prevention

Working Conditions

The role requires on having shift work which includes: irregular hours, including nights, weekends, and holidays and a combination of office work and working outdoors in varying weather and environmental conditions. The incumbent must have the ability to lift up to 50 lbs, meet deadlines, interface with senior management and respond to unexpected or emergency situations. This position requires to travel for company business, at times without advance notice.

Requirements

Experience

Signals and Communications

·       Minimum 5-10 years of experience in signals and communications

o   Minimum 2 years of S&C maintainer experience

o   Minimum 2 years prior supervisory experience*

Education/Certification/Designation

·       High School Diploma or General Educational Development (GED)

·       2-year Technical Degree*

·       Bachelor’s Degree in a related field*

*Any designation for these above would be considered as an asset

Competencies

·       Follows safety procedures, information security instructions and ESC principles to lead by example

·       Develops solutions that aligns with customers’ expectations to increase satisfaction

·       Shares timely information within and across functions to get things done effectively

·       Inspires others with impactful communications and adapts well to its audience

·       Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations

·       Deals with pressure and change by staying calm to quickly adapt to changes

Technical Skills/Knowledge

·       Extensive working knowledge of S&C systems infrastructure and related safety appliances, S&C project management, applicable regulatory signal systems, general instructions, railway S&C standards, standard S&C specifications and procedures

·       Good computer skills: Signals & Communications Inspection System (SCIS), SAP and Train Management Dispatch System (TMDS) 

·       Working knowledge of Microsoft Office programs (Excel, Word)

The Lease Analyst, in conjunction with our RealLease technology platform, supports our clients nationwide in effectively and efficiently managing their leased portfolios. From abstracting critical lease terms, to accurate payment of rents, to critical reconciliation of landlord billings, to regular review and reporting to providing critical analysis of lease profiles, our services provide tenants maximum leverage and flexibility in leased relationships.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

• Roles within the leasing team,
• On account operational leadership roles in Facility Management Office and Project Management

KEY DUTIES & RESPONSIBILITIES 

Safety Ownership and Regulatory Compliance: 

• Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law. 

Subject Matter Expert 

• Ensures the integrity of the lease administration database (RealLease) through ensuring all property and Landlord information is up to date and accurate 
• Supports the Property Manager in operational issues 
• Advises the Technical Authority (TA) on payments due 
• Monitors and investigates annual budget increases from landlords then requesting the appropriate backup to substantiate the increase 
• Ensures that realty tax payments are fair & equitable 
• Reviews landlord records 
• Performs Certification and Compliance monitoring as per the Lease Agreement 
• Recommends rents to Government 
• Generates recommendations on expenditure concerns as well as on procedures and systems related to BGIS 
• Liaises with the Property Manager on a regular basis 

Reporting and Analytics 

• Reports on Monthly Accounts Payable (AP) deliverables 
• Prepares year-end reconciliations, year-end CPI adjustments, ensure recoveries are accurate and complete 
• Creates reports and performs analysis to make recommendations to stakeholders at all different levels  

Administration, Coordination and Validation 

• Performs overall coordination & support in the areas of lease administration process improvement 
• Administers expenses associated with leased space 
• Identifies & validates rental payments 
• Coordinates monthly rent roll adjustments with the TA 
• Coordinates & monitors Lease Administration Key Performance Indicators (KPIs) (DIAI, CFAI) 
• Other duties as required 

KNOWLEDGE & SKILLS

• University degree or professional certification 
• 3 to 5 years of job-related experience
• Solid understanding of computerized accounting systems, particularly Oracle Financials and proficiency with MS Excel, Word and Outlook.
• Strong interpersonal, communication and presentation skills.
• Ability to work independently as well as on a team.
• Strong analytical and problem solving skills.
• Attention to detail
• Demonstrated ability to work under pressure.
• Strong customer focus
• Ability to read and understand commercial real estate lease agreements
• Ability to process volumes of data requiring strong attention to detail and accuracy
• French/English Bilingualism would be considered an asset

Licenses and/or Professional Accreditation

• Real Property Administrator designation would be considered an asset

Classification: ONA - TOR
Salary/Rate of pay: $39.07

Application deadline: Until filled 
Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Application Close: 31/12/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
• You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• This competition is only open to candidates who have a valid 310T certificate. Applicants must provide Skills Trade Ontario Account number on CV. 
• The City of Ottawa offers a compensation package including pension and benefits plans, boots allowance, tools allowance, and paid uniforms. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.