All jobs within 500 km around Rivière-du-Loup

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

• Maintain a healthy working relationship with assigned client base.
• Communicate with the terminals to ensure continued on-time service.
• Build customer trips in our Truck Mate system.
• Schedule delivery appointments to increase “load & go”/direct delivery system.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments.
• Oversee truckload traffic flow for customers shipping full loads.
• Complete daily tracking reports.
• Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset.
• An equivalent combination of education and experience may also be considered.
• Previous customer service experience in the transportation industry is a strong asset. 
• Advanced communication skills – both verbal and written.
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software.  Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry.
• Demonstrated customer service skills.
• Strong conflict resolution skills.
• Ability to manage deadlines and work independently in a fast paced, high transactional environment.
• Analytical with strong problem solving skills.

Overview

Overview

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

• Insurance plans                                           
  • Dental, medical, life insurance, disability, and more 
• Competitive base salary 
• Retirement savings plan 
• Employee Assistance Program  
• Tele Health Program 

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

Overview

The Building Automation Specialist is responsible for the Building Automation Systems (BAS) and other controls in the building  including preventive and corrective maintenance, configuration modifications, programming, and developing and implementing optimization initiatives. They are also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Installation & Troubleshooting

• Responds to demand service requests for BAS/Control related issues to diagnoses and rectifies.
• Works with building operators and site managers to identify efficiencies and energy savings in building operations.
• Optimizes facility uptime and asset integrity of assigned facility.
• Develops recommendations for BAS system changes and implements approved changes which may include working with external control contractors for the programming.
• Performs commissioning inspections to transition projects from installation to an on-going operation.

Maintenance

• Performs systems monitoring, inspection, preventative, corrective and demand service maintenance on building automation/controls system (hardware and software), as well as energy management system and equipment and to ensure facility uptime, uninterrupted client operations, asset integrity, and energy and operating cost objectives are achieved.
• Ensures that the HVAC control strategy is stable and efficient.
• Ensures that the graphic user interface allows quick and accurate diagnostics. Works with vendor to implement improvements.
• Maintains, troubleshoots, repairs and optimizes building automation/controls systems and equipment. Also, may include work on security, surveillance and fire alarm systems.
• Oversees the overall implementation of BAS preventative maintenance program including vendor involvement. Ensures that deficiencies are identified, recorded and escalated, and that related documentation is maintained.
• Backups and maintains server platforms, both physical and virtual.
• Receives, actions, tracks, monitors and reports status of maintenance and repair work within the work order management system including progress notes and resolution notes.
• Monitors assigned facilities by conducting facility walkthroughs, building automation system monitoring and inspection of BAS interface as well as sequence of operation for optimization.
• Assists in the implementation of overall electrical/mechanical/fire protection preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.

Client Relations

• Provides observations about facility building automation equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through way work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.
• Initiates documents to obtain formal approval of work required.
• Participates in and assists with facility-related projects.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• College OR University Degree/Diploma/Certification in HVAC, Controls, and/or Building Operations is desirable.
• Minimum of 5 years’ experience in the field of designing, installing, programming, and/or maintenance of automated control/energy management systems.
• Demonstrated experience with computers, computer networks and internet protocols.
• Familiar with integration concepts and platforms such as BACnet systems.
• Operational experience in fault detection platforms considered an asset
• Good knowledge of optimization and energy management strategy for BAS system.
• Strong ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards, is desirable.
• Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner.
• Strong client-service orientation along with a high sense of urgency.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Mentoring skills required to support lower level technician’s development.
• Must be willing to wear Personal Protective Equipment.
• Must be available for on-call/standby and emergency callouts as they arise. Extended hours may be required.
• Bilingualism considered an asset.
• Valid drivers’ license.

License and/or Professional Accreditations

• None required

The Administrative Assistant at UPS provides support with data entry for shipments. Communicates effectively, solves intermediate level problems, assists with basic research, and demonstrates time management skills. Other tasks could be assigned.

• Location: 900 Hanwell Road Fredericton, NB

• Workdays: Monday - Friday OR Tuesday - Saturday

• Shift Structure: AM and or Overnight

• Shift Start Times: 2AM or 10PM

• Shift Duration: 8 hours

• Hourly Wage: $17.50

Responsibilities:

• General office duties (e.g., answers telephone, completes data entry, filing, etc.)

• Reporting

• Data analytics

• Prepares and /or coordinates information for internal use and distribution

Qualifications:

• Six (6) months of administrative /customer service experience - preferred

• Strong communication skills.

• Typing proficiency of 40+ words per minute.

• Ability to thrive in a fast-paced, high-pressure environment.

• Flexibility to work various shifts

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Overview of the Role

The sales representative, food service is responsible for existing customers and the development of potential customers,
while working closely with distributors.

Salary: $51 595 - $67 750

***Salary offers will vary commensurate with experience, education, skills and training.***

How you will make contributions that matter:

• Develop and increase our presence with new clients by working closely with distributors in the Montreal area and its surroundings

• Study and identify opportunities in the assigned territory with the department's managers according to the business plans established for the current fiscal year

• Identify development opportunities for existing clients while analyzing their needs

• Establish and maintain a strong relationship with existing and potential customers with service while making product presentations as needed

• Maximize sales objectives and the distribution of our products

• Prepare and conclude business proposals with clients targeted by the department's managers

• Attend various sales shows with the department's managers

• Perform all other tasks related to the position

You are best suited for the role if you have the following qualifications:

• A university degree in business administration or related disciplines or equivalent experience in a similar position

• 3 to 5 years of experience in sales, customer service and/or customer management

• Bilingualism (French and English) both written and spoken

• Knowledge of the Office suite (Outlook, Excel, Power Point and Word)

• Possess a high degree of autonomy and excellent agenda planning and priority opportunity management skills

• Possess excellent communication and interpersonal skills

• Highly organized, autonomous and accustomed to working in a dynamic environment while adapting easily to change

• Have a valid driver's license and the ability to travel throughout the designated territory

We support and care for our employees and their families by providing:

• Competitive salaries

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Your mission in the team:

Under the supervision of the HR manager, the incumbent advises management staff on activities related to human resources, labor relations, disability management and the application of various programs and policies.

Your responsibilities as a Human Resources Advisor:

- Provides coaching and training to managers on all internal processes related to employee management and/or the collective agreement. In this capacity, he/she advises and provides support and expertise to managers on the interpretation of the collective agreement and applicable laws.

- Manages disciplinary and administrative aspects in collaboration with distribution managers.

- Supports managers during the investigation, analysis of the various files, the conduct of meetings and the drafting of the various correspondence and measures required, etc.

- Ensures the complete management of grievances and participates in the various joint committees (grievance committee, labor relations committee, etc.).

- Proceeds with dispute settlement agreements and participates in the preparation of files subject to hearings before the various administrative tribunals (arbitration, TAT, etc.).

- Manages complaints of psychological harassment in collaboration with managers.

- Creates and maintains relationships with the union party in order to maintain harmonious working relations.

- Supports managers in change management and communications within the framework of major projects related to the distribution center and participates in working committees.

- Completely manages disability files (illness, SAAQ, IVAC) and coordinates employees’ requests for parental leave and union members’ unpaid leave.

- Answers employees' human resources questions and redirects them to the appropriate resource persons as needed.

- Contributes to the optimization of the various processes under his responsibility with a view to improving their efficiency.

- Participates in the development and maintenance of departmental performance indicators.

- Performs all other related tasks.

The qualifications we are looking for:

- Hold a university degree such as a bachelor's degree in industrial relations, human resources or its equivalent.

- Have between three (3) and five (5) years of experience in labor relations or human resources.

- Having professional experience in a unionized environment is required.

- Proficiency in Microsoft Office software (Word, Excel, PowerPoint and Outlook) and the SAP system is an asset.

Some additional advantages:

- Possess excellent communication skills in French, both verbal and written.

- Having professional experience in a unionized environment is required.

- Demonstrate good team spirit and be recognized for your dynamism.

- Demonstrate a strong interest in delivering training, manager coaching and support.

- Demonstrate a developed sense of organization and priority management.

- Demonstrate initiative, autonomy and resourcefulness.

- Be able to handle several files at the same time, within tight deadlines.

#LI-Hybrid

Overview