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This position performs supervisory functions related to the Customer Care Centre and monitors public inquiries on a daily basis.

Duties & Responsibilities

• Supervises the activities of the Customer Care Centre, including all aspects of addressing and tracking public inquiries within the Customer Relationship Management system.
• Supervises, schedules and trains assigned staff, and ensures duties are performed in accordance with City and Departmental policies and standards.  Assists with the recruitment process and performs disciplinary action, as required.
• Oversees the Service Saskatoon Care Centre knowledge base and maintains communication with internal stakeholders. 
• Reviews and recommends improvements to customer service and tracking programs within the Division.
• Resolves issues, within the section, regarding customer concerns or questions related to operational policies and practices, and is responsible for a customer tracking system.
• Assists with the development of operating procedures, manuals and directives for the section and monitors and ensures accuracy in responses to public inquiries and implementation of policies.
• Performs the duties of the Customer Care Centre Manager as required.
• Performs other related duties as assigned.

Qualifications

• Graduation from a two-year, post-secondary program in a related field.
• Four to six years’ experience in customer service, including two years’ in a supervisory role.
• Possession of a valid, Class 5 Saskatchewan Driver’s Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Ability to supervise and develop staff.
• Ability to analyze data, identify underlying issues/problems, and recommend required changes.
• Ability to establish and maintain effective relationships with assigned staff and the public.
• Ability to communicate effectively orally and in writing.
• Skill in the use of a computer using the Microsoft Office suite.

Under supervision of the Superintendent, this position maintains and repairs a variety of vehicles and related equipment.

Duties & Responsibilities

• Reviews work orders, carries out repairs and preventative maintenance on a variety of vehicles and related equipment.
• Inspects vehicles and equipment, including road tests where necessary, and tests various systems and components to determine specific problems.
• Adjusts, repairs and replaces parts and components of vehicles and equipment using hand tools and other specialized equipment.
• Tests and adjusts repaired systems to manufacturer's performance specifications.
• Inspects civilian vehicles, as required, to assist Police with vehicle condition assessments.
• Measures the accuracy of Police vehicle speedometers, as required, and submits certificates to court as evidence. 
• Prepares Police vehicles for service, including items such as electrical and specialized light installations, design and fabrication of mounts, etc. 
• Completes required documentation such as inspection forms, service reports, etc.
• Supports and promotes the health and safety of employees and the general public in accordance with the Saskatchewan Employment Act, Saskatchewan Health Regulations and Standards, Occupational Health & Safety Regulations and the City of Saskatoon’s administrative Occupational Health & Safety policies and departmental procedures.  Maintains and monitors programs which affect public and employee health and safety.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements: 

• Grade 12 education.
• Possession of a valid Saskatchewan Journeyperson Automotive Service Technician Certificate.
• Five years' journeyperson experience.
• Possession of a valid Saskatchewan Class 5 Driver's Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Possession of WHMIS training certificate, training provided upon hire.
   

Knowledge, Abilities and Skills: 

• Thorough knowledge of electronic engines, transmissions, vehicle electrical systems, hydraulic brakes and other on-board vehicle systems.
• Considerable knowledge of the operation and use of current test equipment.
• Knowledge of the occupational hazards and safety precautions of the trade.
• Ability to process and complete required forms and reports.
• Ability to comprehend technical service manuals and bulletins.
• Ability to work with minimal supervision, individually or as a team.
• Skill in the operation and use of current testing equipment and computer systems related to service and parts information.

Requires Security Check

Under the supervision of the Facilities Superintendent, this working trades position oversees all aspects of the facilities maintenance program.

Duties & Responsibilities

• Coordinates, assigns and supervises the work of staff assigned to the maintenance program for facilities; supports management in regards to the work performance of staff.
• Assigns and tracks facility preventative maintenance and general maintenance requests using the computerized maintenance management system (CMMS, e.g.TMA etc.)
• Assists the Facilities Superintendent with developing work plans and budgeting for the maintenance program.
• Assists the Facilities Superintendent with defining and prioritizing maintenance work.
• Participates in weekly meetings with Facilities Superintendent to discuss weekly job planning and prioritization.
• Assists with the identification and development of standard operating practices.
• Supports and promotes a safe and positive workplace culture through a variety of initiatives and activities. Ensures a corporate approach to Occupational Health and Safety (OHS).
• Supports and promotes the health and safety of employees in accordance with the Occupational Health & Safety Act & Regulations in addition to the City of Saskatoon’s administrative Occupational Health & Safety policies and departmental procedures.
• Reviews and approves all time sheet entries (TSE) for trade staff.
• Acts as the Facilities Superintendent as required.
• Performs work of assigned staff within bounds of training and experience.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• Grade 12 Education.
• Possession of a Saskatchewan Journeyman Carpenter, Plumber or Electrical Certificate OR Fourth Class Power Engineering Certificate and a Refrigeration Plant Operator Certificate.
• The Saskatchewan Swimming Pool Operators Course would be considered an asset.
• Five years’ journeyperson or building operations experience plus two years' supervisory experience.
• Possession of or ability to obtain, a recognized Maintenance Management Professional Certificate within two years after the date of hire.
• Possession of or ability to obtain, a BOMI – FMA or RPA designation.
• Successful completion of the Occupational Health and Safety Practitioner course would be considered an asset.
• Possession of, or ability to obtain, valid, recognized first aid and CPR certificates.
• Possession of a valid Saskatchewan Class 5 Driver's Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.

Knowledge, Abilities And Skills

• Considerable knowledge of practices related to the care and operation of equipment and materials used in facility maintenance.
• Knowledge of safety procedures associated with working with hazardous products, including knowledge of confined space procedures and WHMIS.
• Knowledge of and ability to work with CMMS systems, and identify and track key performance indicators, etc.
• Ability to perform duties in a safe and efficient manner while maintaining a clean work site.
• Ability to communicate effectively, orally and in writing.
• Ability to establish and maintain effective working relationships.
• Physical ability to perform the assigned duties.
• Advanced computer skills using word-processing, spreadsheet and other data-processing software.

Benefits of working at the City of Regina

• We offer a competitive wage and benefits package, ongoing training, and employee recognition programs.

• The City may consider relocation reimbursement costs for apprentice/journey person mechanic candidates outside of the surrounding Regina area  

• Permanent employees are eligible for 80% Health & Dental coverage plus $300 Health Care Spending Account per year. Group Life Insurance/Long term disability plan and Civic Pension plan. As well as 50% off for City facilities (Swimming pass etc.)

• We offer a Supplemental Unemployment Benefit (SUB) program to assist with the financial burden of training, up to 95% of normal weekly earnings.

• Newly built Facility in 2020: At 60,000 square feet, the facility includes both 40- and 60- foot full-service and repair bays with hoists and built to environmental and sustainability standards. New tools and equipment are available for use.

• We offer education reimbursement, such as Supplemental Unemployment Benefit (SUB) program to assist with the financial burden of training, up to 95% of normal weekly earnings.

Transit Fleet Maintenance is also accepting applications from Y2 – Y4 Apprentices in Truck and Transport trade, Heavy Duty Mechanics, Agricultural Equipment Technician, or Automotive Service Technician.

Apprentice Hourly Rates Y2 – Y4 will be $30.78 - $37.74 (including Market Supplement)

This position is responsible for performing highly skilled journeyperson mechanic duties in the Transit Fleet Maintenance Branch.  This position reports to the Supervisor of Maintenance and Equipment. 
 

Note: May be required to work varying day, evening and weekend shifts. Evening shifts are subject to a $1.00/Hour shift differential and Sunday shall be paid at the rate of time and a quarter.

Duties & Responsibilities

• Performs maintenance and overhauls bus engines, transmissions, differentials, brakes, suspension, steering, HVAC and all auxiliary equipment, including electrical components.
• Assists in determining and ordering parts and materials necessary for repair of equipment.
• Diagnoses mechanical and electrical defects.
• Performs Highway Traffic Board safety inspections and related repairs.
• Performs related duties as required.

Knowledge, Skills & Abilities

• Considerable knowledge of the practices, methods, tools and equipment used in the overhauling, repair and maintenance of heavy duty and automotive equipment.
• Ability to follow written and oral instructions.
• Ability to read and understand mechanical and electrical drawings and manuals.
• Ability to prepare concise reports related to all work performed.
• Ability to maintain co-operative and harmonious working relations with other employees.
• Demonstrated skill in diagnosing mechanical defects on a variety of equipment.

Education & Experience

Typically, the knowledge, skills and abilities required for this position are obtained through completion of a Journeyperson Certificate in Truck and Transport Trade, Heavy Duty Mechanics, Agriculture Machinery Technician or Automotive Service Technician, combined with a minimum of two (2) years of experience in truck and transport mechanical repair including training and experience in the heavy-duty automatic transmission and automotive electrical fields. Training and experience in Allison Automatic and ZF Transmissions, Automotive Electrical systems, and Cummins diesel engines is preferred.

Working/Other Conditions

Must have or be able to obtain a Class 5A License.

The Mayor's Office is seeking an organized, proactive, and detail-oriented Administrative Support professional to join our dynamic team!

The Administrative Support position will play a key role in the success of the office operations by providing essential coordination, logistical, and administrative support. As a vital team member, you will ensure smooth day-to-day operations while collaborating with a diverse group of professionals to drive the effectiveness and success of the office.

If you are looking for a role where your skills are valued and your contributions make a meaningful impact, this is the perfect opportunity for you.

Key Duties & Responsibilities

• Manage and coordinate meeting and appointment schedules.
• Prepare and assemble information packages, reports, correspondence, and background materials. 
• Provide logistical support for meetings, including scheduling, preparing agendas, distributing materials, and ensuring smooth execution.
• Respond to inquiries and requests for information from internal and external stakeholders. 
• Build and maintain positive relationships across departments.
• Compose, proofread, and finalize various forms of correspondence and reports. 
• Maintain the office filing system and manage document organization.
• Support the department's operational success by addressing workflow interruptions and adjusting priorities as needed. 

Key Qualifications

• The successful candidate will have completed secondary school or equivalent, with successful completion of post-secondary education in business administration, office management, or a related field preferred, along with at least three (3) years of administrative experience in a professional office environment. Experience in the public sector within a unionized environment is considered an asset.
• High-level proficiency in Office 365 (Word, Excel, PowerPoint, Outlook) is required. 
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines while maintaining accuracy.
• Excellent verbal and written communication skills for clear and professional interactions.
• Familiarity with standardized administrative processes and adaptability to evolving workflows.
• Ability to build positive relationships and work effectively in a collaborative team environment and leading self with a customer service mindset.
• Capacity to adjust to changing priorities, manage interruptions, and maintain focus in a fast-paced setting.
• Skilled at identifying practical solutions to challenges using established practices, policies, and procedures.