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Client Support Analyst Full-time Job

City Of Regina

Customer Service   Regina
Job Details

Position Summary 

This position provides technical support, troubleshooting and resolving of functional issues relating to the City's end user computing environment including hardware and software. This position provides account management services and support in the administration of all asset management aspects of the corporate hardware and software process. This position also participates in evaluating and deploying new end user hardware and software to ensure it meets departments' business needs and fits into the corporate environment. This position reports to the Technical Support Lead. 

 

Key Duties & Responsibilities 

  • Provide technical related support to users by accepting and recording all requests, determining the probable resolution to these requests and resolving these requests
  • Provide support and troubleshooting for the City's end user hardware and software environments including installation, relocation, and maintenance and network connectivity
  • Ensure established service level requirements are met, escalate incidents at risk of breaching service level agreement including any major Incidents to the Technology Support Lead
  • Ensure that schedules, orders and timelines are communicated and met for device installation, upgrades and terminations
  • Provide account management services including the set-up, change and removal of accounts (login IDs) that provides access to applications and data in the City of Regina environment
  • Participate in evaluating new end user hardware and software to ensure it meets departments' business needs and fits into the corporate environment
  • Responsible for all tickets assigned ensuring completion of tickets to the satisfaction of the clients
  • Maintain Service Desk databases and applications by accurately logging all Incident or Service Request details, troubleshooting steps and final resolution, allocating categorization and prioritization codes
  • Manage deployment and recovery of IT equipment and maintain the asset management database, accordingly, deploy pre­packaged software as needed using automated deployment tools
  • Perform preventative maintenance including checking and cleaning of workstations, printers, and peripherals and ensuring software updates are completed
  • Collaborate with other teams and vendors as necessary to investigate and resolve user problems
  • Build and maintain advanced skill set in troubleshooting infrastructure, software and hardware as it relates to the City's environment
  • Adherence to internal Cybersecurity prevention protocols and processes
  • Maintain Service Desk databases and applications by accurately logging all Incident or Service Request details, troubleshooting steps and final resolution, allocating categorization and prioritization codes
  • Manage deployment and recovery of IT equipment and maintain the asset management database, accordingly, deploy pre­packaged software as needed using automated deployment tools
  • Perform preventative maintenance including checking and cleaning of workstations, printers, and peripherals and ensuring software updates are completed
  • Collaborate with other teams and vendors as necessary to investigate and resolve user problems
  • Build and maintain advanced skill set in troubleshooting infrastructure, software and hardware as it relates to the City's environment
  • Adherence to internal Cybersecurity prevention protocols and processes

 

Key Qualifications

  • Typically, the knowledge, abilities and skills required are obtained through completion of a two-year diploma in Computer Engineering Technology or a university degree in Computer Science, or other related discipline combined with one (1) to two (2) years relevant experience providing technical end user support
  • Certification in a Service Desk process methodology, such as ITIL Service Desk is considered an asset
  • Knowledge of Service Desk operating environment, methodologies and software
  • Knowledge of computer hardware, operating systems and software packages, and a range of diagnostic utilities
  • Experience working in an ITIL-driven environment, principles and processes
  • Demonstrated problem solving skills and ability to apply principles of logical thinking to define problems, analyze, evaluate and interpret information and make effective recommendations
  • Professionally represent the Technology & Digital Innovation Department by applying customer service principles, practices and techniques in communicating policies, procedures and processes
  • Communicate clearly and effectively both orally and in writing demonstrating fluent English language skills with the ability to adapt to diverse communication techniques to evaluate situations, identify problems and exercise sound independent judgement
  • Knowledge of cybersecurity prevention techniques and best practices
  • Ability to handle multiple tasks and develop solutions to technical problems while under pressure and meeting client expectations and deadlines
  • Ability to handle difficult and sensitive situations with customers and employees
  • Ability to establish and maintain effective working relationships with civic employees and external service providers
  • Ability to contribute and work independently within a highly motivated team environment
  • Ability to conduct research into a wide range of computing issues is required

 

Working/Other Conditions 

  • This position may be required to work irregular shifts and/or be on call 24 hours per day, 7 days a week. Must have the ability to lift and carry equipment such as printers, workstations, etc. 
  • A valid Class 5 driver's license is considered an asset. 

 

Additional Requirements:

  • Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
  • Proof of education is required.
  • Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

Client Support Analyst

City Of Regina
Regina
  Customer Service Full-time
  60,878  -  76,188
Position Summary  This position provides technical support, troubleshooting and resolving of functional issues relating to the City's end user computing environment including hardw...
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Nov 21st, 2024 at 13:18

Solution Analyst I Full-time Job

City Of Regina

IT & Telecoms   Regina
Job Details

Position Summary

The City of Regina’s Technology Department has an exciting opportunity for an individual looking to kickstart their career in the world of business solutions! As a Solution Analyst I, you will work closely with our experienced team and contribute to the development, maintenance, and enhancement of both new and existing business solutions. You'll report to our Business Solutions Coordinator, receiving guidance and mentorship to support your professional growth.

Key Duties & Responsibilities

  • For programming assignments of limited complexity this position is responsible for the development of business solutions that meet business area requirements. This will include program design, programming, unit testing, system testing, acceptance testing, implementation and the preparation of appropriate documentation.
  • Contribute to the support of existing business solutions by maintaining (analyzing and correcting problems), developing, testing, and implementing enhancements to them, and by updating system documentation.
  • Work with existing application vendors to ensure best practice implementation of packaged solutions and approved SAAS offerings.
  • Maintains current knowledge of IT trends, procedures and standards.
  • Support business analysts, report authors, and end-users in the configuration and use of various query and reporting tools and database query applications used to extract accurate data from corporate databases.
  • Advise clients and make recommendations on improvements to technology related methods and process.
  • Organizes work assignments and reports regularly, to immediate supervisor, the progress and status of all assignments.
  • Performs duties in adherence to established standards and procedures. Performs related duties as required.

Key Qualifications

  • Typically, the education and experience are obtained through completion of a university degree in Computer Science or other related discipline, or completion of a two (2) year diploma/certificate in Computer Information Systems, from a recognized post-secondary institution.
  • Working knowledge and experience with contemporary system design and development tools and techniques.
  • Knowledge of current Information Technology Service Management processes.
  • Knowledge of Robotic Process Automation to streamline processes and gain efficiencies.
  • Ability to understand and respond to coaching and direction from more senior staff.
  • Ability to work effectively on teams.
  • Ability to solve problems and think logically.
  • Ability to plan and schedule tasks and work within deadlines.
  • Ability to take initiative and work independently.
  • Ability to maintain effective relations with the clients.
  • Ability to present facts effectively orally and in writing.

Working/Other Conditions

  • This position may be required to work irregular shifts and/or be on call.

 

Additional Requirements:

  • Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
  • Proof of education is required.
  • Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

Solution Analyst I

City Of Regina
Regina
  IT & Telecoms Full-time
  60,878  -  76,188
Position Summary The City of Regina’s Technology Department has an exciting opportunity for an individual looking to kickstart their career in the world of business solutions! As a...
Learn More
Nov 21st, 2024 at 13:15

Mechanic (Journeyperson) Transit Full-time Job

City Of Saskatoon

Maintenance & Repair   Saskatoon
Job Details

Closing Date: 11/25/2024 

Labour Group: ATU 615 

Posting:  3799 

Job Summary

Under the supervision of the Mechanical Shop Supervisor, this position maintains and repairs transit vehicles, facilities and shop and service equipment.

Duties & Responsibilities

  • Locates and diagnoses equipment defects; maintains and repairs transit vehicles and associated equipment, machinery and buildings in an effective, efficient manner.
  • Performs required checks, routines and procedures to assure compliance with transit standards, applicable laws and safety regulations and government vehicle safety inspections.
  • Reports observed defects and potential problem areas encountered while performing duties.
  • Makes minor repair and replacement decisions in accordance with transit preventive maintenance program.
  • Provides reports and other data as required to record properly the work performed and the condition of the vehicle or component.
  • Uses tools, shop equipment and materials safely, effectively and economically.
  • Provides and participates in on-the-job training as required by maintenance staff to ensure that work is performed in an efficient and safe manner.
  • Performs vehicle changeovers in accordance with established procedures.
  • Performs other related duties as assigned.

Qualifications

  • Grade 12 education.
  • Possession of a Saskatchewan Journeyperson Truck and Transport Mechanic or Heavy Duty Equipment Mechanic Certificate.
  • Three (3) years’ journeyperson experience in heavy equipment maintenance.
  • Possession of a valid Saskatchewan Class 5A Driver's Licence (1A would be an asset).
  • Current driver’s abstract from SGI demonstrating a safe driving record.
  • Possession of own tools appropriate for the work.
  • Considerable knowledge of methods, procedures, equipment and materials used in transit vehicle repair and maintenance.
  • Knowledge of air brakes, air control and air systems.
  • Demonstrated ability to communicate effectively, orally and in writing.
  • Demonstrated ability to work courteously and effectively with Transit and other civic employees, the public and suppliers.
  • Physical ability to perform the assigned duties.
  • Ability to successfully pass a mechanical skills assessment. 

Additional Requirements

Hours Of Work:

  • Shift work, weekend and statutory holiday work are involved.

*Current Driver’s Abstract and documentation confirming completion of grade 12 and Journeyperson Certification is required with application.

Weekly Hours: 40 

Salary Range: $38.16 to $40.31 CAD per hour ((2023 rates. Negotiated increases of 2.5% for 2024 and 2.5% for 2025 will apply when applicable. A $5.00 per hour supplement will also apply).

Mechanic (Journeyperson) Transit

City Of Saskatoon
Saskatoon - 234.94km
  Maintenance & Repair Full-time
  38.16  -  40.31
Closing Date: 11/25/2024  Labour Group: ATU 615  Posting:  3799  Job Summary Under the supervision of the Mechanical Shop Supervisor, this position maintains and repairs transit ve...
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Nov 20th, 2024 at 22:39

Childcare Worker Part-time Job

City Of Saskatoon

Babysitting & Nanny Work   Saskatoon
Job Details

Closing Date: 11/20/2024 

Labour Group: CUPE 59 

Posting:  3786 

Job Summary

Under the supervision of the Child Care Supervisor, this position monitors the activities of children, ensuring an environment and atmosphere conducive to safe, enjoyable activity.

Duties & Responsibilities

  • Monitors the activities of children ranging in age from two months to five years, ensuring an environment and atmosphere conducive to safe, enjoyable activity.
  • Ensures that the activity area is neat and clean and that the equipment is safe.
  • Provides basic activities such as story-telling, crafts and games.
  • Performs parental duties such as changing diapers, comforting, as required. 
  • Completes attendance sheets and evaluation forms, as required.
  • Cleans toys and equipment.
  • Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

  • Grade 10 education.
  • One year’s related child-care experience.
  • Possession of valid recognized CPR and first aid certificates.

 

Knowledge, Abilities and Skills

  • Knowledge of current child-care standards and practices.
  • Knowledge of first aid practices.
  • Ability to deal effectively and tactfully with children, the public and staff.
  • Ability to work with minimal supervision.

Requires Security Check

Acceptable current Criminal Record Check (CRC) and Vulnerable Sector Search (VSS) upon offer of employment.

Weekly Hours: Part time hours

Childcare Worker

City Of Saskatoon
Saskatoon - 234.94km
  Babysitting & Nanny Work Part-time
  18.60  -  20.51
Closing Date: 11/20/2024  Labour Group: CUPE 59  Posting:  3786  Job Summary Under the supervision of the Child Care Supervisor, this position monitors the activities of children,...
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Nov 20th, 2024 at 22:37

Utility Full-time Job

City Of Saskatoon

Maintenance & Repair   Saskatoon
Job Details

Under the supervision of the Maintenance Manager, this position cleans and maintains buses, buildings, facilities, and equipment.

Duties & Responsibilities

  • Cleans interior and exterior of Transit vehicles, buildings, facilities, and equipment.
  • Performs routine maintenance tasks on civic buildings, grounds, facilities, and equipment.
  • Fuels and services Transit vehicles, including checking fluids, changing tires, and minor adjustments.
  • Performs vehicle changeovers in accordance with established procedures
  • Record changeovers and defects electronically via Microsoft Forms.
  • Assign runs in accordance with daily track sheets via Transit technological software. 
  • Operates buses, tow trucks, power mobile equipment, and small trucks, as required.
  • Designates or parks vehicles and records locations in accordance with established procedures.
  • Performs other related duties as assigned.

Qualifications

  • Grade 12 education.
  • Successful completion of a relevant mechanical aptitude test.
  • Training and/or experience related to fleet maintenance would be an asset.
  • Experience in the operation of office equipment including a computer with Windows software and/or Transit technological software.
  • Possession of a valid Saskatchewan Class 5 Driver’s Licence.  Must pass the written air brake test within one week after the date of hire and obtain the air brake endorsement within one month after the date of hire.
  • Current driver's abstract from SGI demonstrating a safe driving record.
  • Possession of a valid class 1A Driver’s Licence would be considered an asset
  • Successful and efficient completion of the assigned training in accordance with Transit maintenance procedures and practices.
  • Possession of own tools appropriate for the work. 
  • Knowledge of limitations and safety rules regarding equipment condition.
  • Ability to perform the above duties in a safe and efficient manner and according to Department procedures.
  • Physical ability to perform the assigned duties.
  • Knowledge of limitations and safety rules regarding equipment condition.
  • Ability to perform the above duties in an efficient manner and according to Department procedures. Physical ability to perform the assigned duties.
     

Additional Requirements


Shift work, weekend and statutory holiday work are involved.

Weekly Hours: 40

Utility

City Of Saskatoon
Saskatoon - 234.94km
  Maintenance & Repair Full-time
  23.63  -  25.02
Under the supervision of the Maintenance Manager, this position cleans and maintains buses, buildings, facilities, and equipment. Duties & Responsibilities Cleans interior and...
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Nov 20th, 2024 at 22:34

Lifeguard Full-time Job

City Of Saskatoon

Security & Safety   Saskatoon
Job Details

Under supervision of the Recreation Technician 8 and 10, this position performs lifeguard duties and provides instructional lessons in accordance with the health and safety procedures and standards established and/or adopted by the City of Saskatoon.

Duties & Responsibilities

  • Provides instruction using effective and appropriate teaching methodology and safe participant procedures for aquatic programs.
  • Prepares lesson plans for swimming lessons according to instructional standards.
  • Completes worksheets, takes attendance, and completes participant progress reports.
  • Safeguards public admission and rental group activities and responds to emergency situations according to standards.
  • Participates in the in-service training programs established to maintain fitness levels and lifeguard standards.
  • Maintains a hazard-free, clean, and safe pool and work area.
  • Provides education to participants and the public about safety in and around the water, e.g. bulletin boards, handouts and tours.
  • Conducts daily safety checks of play equipment, emergency first aid equipment, and performs daily water tests.
  • Performs other related duties as assigned.

Qualifications

Education, Training & Experience Requirements

  • Grade 10 education
  • Possession of the following valid qualifications:
    • Lifesaving Society National Lifeguard Certification (Pool Option), 
    • CPR Level C
    • Red Cross Standard First Aid or Aquatic Emergency Care Award; and
    • Lifesaving Instructor Certification is considered an asset.
    • Six month's related experience instructing and as a lifeguard preferred. 

 

Knowledge, Abilities, and Skills

  • Knowledge of current lifeguard techniques, including first aid and emergency procedures, and instructional techniques, methods, and practices. 
  • Ability to develop and maintain effective working relationships with staff, peers, supervisor, and the public. 
  • Ability to demonstrate skills and techniques required and maintain fitness level necessary.
  • Ability to communicate effectively, orally and in writing, with supervisor, staff, and the public. 
  • Ability to apply theory to practical learning situations. 
  • Ability to evaluate and adjust lesson plans to meet the participant needs.
  • Ability to work the assigned, designated participant group.
  • Ability to exercise good judgement and provide direction during emergency situations.

Requires Security Check

Acceptable current Criminal Record Check (CRC) and Vulnerable Sector Search (VSS) upon offer of employment.

Additional Requirements

The primary location of the position is at Lawson Civic Center.

 

Hours of Work: Hours will vary based on availability and operational needs.

Weekly Hours: Up to 40 hours.

Lifeguard

City Of Saskatoon
Saskatoon - 234.94km
  Security & Safety Full-time
  21.07  -  23.22
Under supervision of the Recreation Technician 8 and 10, this position performs lifeguard duties and provides instructional lessons in accordance with the health and safety procedu...
Learn More
Nov 20th, 2024 at 22:31

Delivery driver Full-time Job

Sutherland Automotive

Transportation & Logistics   Saskatoon
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On the road

 Work locations may vary. Frequent or constant travel is required from the employee.

Work site environment

  • Motor vehicles

Responsibilities

Tasks

  • Operate and drive automobiles, vans and light trucks to pick up and deliver various items and products
  • Professionalism in customer service
  • Receive and relay information to central dispatch
  • Transport and handle dangerous goods
  • Load and unload goods
  • Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle

Credentials

Certificates, licences, memberships, and courses 

  • Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)

Additional information

Security and safety

  • Driving record check (abstract)

Transportation/travel information

  • Vehicle supplied by employer
  • Valid driver's licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Physically demanding
  • Handling heavy loads

Weight handling

  • Up to 23 kg (50 lbs)

Own tools/equipment

  • Steel-toed safety boots

Personal suitability

  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

 

How to apply

By email

[email protected]

In person

2802 Cleveland AveSaskatoon, SKS7K 0E7Between 09:00 a.m. and 04:00 p.m.

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Delivery driver

Sutherland Automotive
Saskatoon - 234.94km
  Transportation & Logistics Full-time
  15  -  16
Overview Languages English Education No degree, certificate or diploma Experience Experience an asset On the road  Work locations may vary. Frequent or constant travel is required...
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Nov 20th, 2024 at 14:07

Client Advisor Part-time Job

Royal Bank Of Canada

Customer Service   Regina
Job Details

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

 

What will you do?

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

 

What do you need to succeed?

Must-have

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Must be able to work all business hours

 

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

 

 

 

 

 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

304 CENTRE ST:SHAUNAVON

City:

SHAUNAVON

Country:

Canada

Work hours/week:

0

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2024-11-15

Application Deadline:

2024-12-01

Client Advisor

Royal Bank Of Canada
Regina
  Customer Service Part-time
What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you...
Learn More
Nov 20th, 2024 at 12:22

Construction labourer Full-time Job

MIR Construction Ltd.

Construction Jobs   Regina
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Load, unload and transport construction materials
  • Perform pre-operational inspection
  • Erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
  • Mix, pour and spread materials such as concrete and asphalt
  • Assist in aligning pipes during pipeline construction
  • Assist in drilling and blasting rock on construction sites
  • Assist in framing houses, erecting walls and building roofs
  • Level earth to fine grade specifications
  • Pave and rake asphalt
  • Clean and pile salvaged materials
  • Perform routine maintenance work
  • Clean up chemical spills and other contaminants
  • Remove rubble and other debris at construction sites

Additional information

Work conditions and physical capabilities

  • Physically demanding
  • Repetitive tasks
  • Handling heavy loads

 

The employer accepts applications from:

 

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

 

How to apply

By email

[email protected]

Construction labourer

MIR Construction Ltd.
Regina
  Construction Jobs Full-time
  24
Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience Experience an asset On site  Work must be completed at the p...
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Nov 19th, 2024 at 14:15

Apprentice/Journeyperson Mechanic - Transit Full-time Job

City Of Regina

Maintenance & Repair   Regina
Job Details

Hourly Salary: $42.90~$45.55(2024 Rates Include $3.00 Market Supplement) (See below for salary details)

 

 

Benefits of working at the City of Regina

 

  • We offer a competitive wage and benefits package, ongoing training, and employee recognition programs.

  • The City may consider relocation reimbursement costs for apprentice/journey person mechanic candidates outside of the surrounding Regina area  

  • Permanent employees are eligible for 80% Health & Dental coverage plus $300 Health Care Spending Account per year. Group Life Insurance/Long term disability plan and Civic Pension plan. As well as 50% off for City facilities (Swimming pass etc.)

  • We offer a Supplemental Unemployment Benefit (SUB) program to assist with the financial burden of training, up to 95% of normal weekly earnings.

  • Newly built Facility in 2020: At 60,000 square feet, the facility includes both 40- and 60- foot full-service and repair bays with hoists and built to environmental and sustainability standards. New tools and equipment are available for use.

  • We offer education reimbursement, such as Supplemental Unemployment Benefit (SUB) program to assist with the financial burden of training, up to 95% of normal weekly earnings.

 

Transit Fleet Maintenance is also accepting applications from Y2 – Y4 Apprentices in Truck and Transport trade, Heavy Duty Mechanics, Agricultural Equipment Technician, or Automotive Service Technician.

 

Apprentice Hourly Rates Y2 – Y4 will be $30.78 - $37.74 (including Market Supplement)

 

This position is responsible for performing highly skilled journeyperson mechanic duties in the Transit Fleet Maintenance Branch.  This position reports to the Supervisor of Maintenance and Equipment. 
 

Note: May be required to work varying day, evening and weekend shifts. Evening shifts are subject to a $1.00/Hour shift differential and Sunday shall be paid at the rate of time and a quarter.

Duties & Responsibilities

  • Performs maintenance and overhauls bus engines, transmissions, differentials, brakes, suspension, steering, HVAC and all auxiliary equipment, including electrical components.
  • Assists in determining and ordering parts and materials necessary for repair of equipment.
  • Diagnoses mechanical and electrical defects.
  • Performs Highway Traffic Board safety inspections and related repairs.
  • Performs related duties as required.

Knowledge, Skills & Abilities

  • Considerable knowledge of the practices, methods, tools and equipment used in the overhauling, repair and maintenance of heavy duty and automotive equipment.
  • Ability to follow written and oral instructions.
  • Ability to read and understand mechanical and electrical drawings and manuals.
  • Ability to prepare concise reports related to all work performed.
  • Ability to maintain co-operative and harmonious working relations with other employees.
  • Demonstrated skill in diagnosing mechanical defects on a variety of equipment.

Education & Experience

Typically, the knowledge, skills and abilities required for this position are obtained through completion of a Journeyperson Certificate in Truck and Transport Trade, Heavy Duty Mechanics, Agriculture Machinery Technician or Automotive Service Technician, combined with a minimum of two (2) years of experience in truck and transport mechanical repair including training and experience in the heavy-duty automatic transmission and automotive electrical fields. Training and experience in Allison Automatic and ZF Transmissions, Automotive Electrical systems, and Cummins diesel engines is preferred.

Working/Other Conditions

Must have or be able to obtain a Class 5A License.


Note: Testing may be done to evaluate knowledge, skills and abilities.

Note: As per the City of Regina's Criminal Record Check Policy, the successful candidate is required to provide a satisfactory criminal record check.

Note: Successful candidates will be required to provide proof of acquired education.


Jurisdiction: Local 588 

Division: City Operations 

Department: Transit 

Hourly Salary: $42.90 -$ 45.55 (2024 Rates) (Includes $3.00/hr Market Supplement) * Certified Journeyperson will start from step 3 at $45.55.

 

Apprentice Rates (2024 Rates): 

1st year: $27.55/hr

2nd year: $30.78/hr (Includes $0.75/hr Market Supplement) 

3rd year: $34.14/hr (Includes $1.50/hr Market Supplement)

4th year: $37.74/hr (Includes $2.25/hr Market Supplement) 

Apprentice/Journeyperson Mechanic - Transit

City Of Regina
Regina
  Maintenance & Repair Full-time
Hourly Salary: $42.90~$45.55(2024 Rates Include $3.00 Market Supplement) (See below for salary details)     Benefits of working at the City of Regina   We offer a competitive wage...
Learn More
Nov 18th, 2024 at 16:12

Customer Service Representative II Full-time Job

City Of Regina

Customer Service   Regina
Job Details

Position Summary: 
Note:
 This position starts as part-time, with a guaranteed 15 hours per week, with the potential to transition to full-time hours.

Note: All applicants must be available to work full-time for the first two (2) months to complete the required training.

We’re excited to welcome customer-focused individuals with exceptional communication skills to join our team in serving the vibrant City of Regina! As the first point of contact for residents, you’ll handle inquiries and service requests, making a direct impact in our growing community. If you’re a quick learner who thrives in a dynamic, fast-paced environment and has a passion for helping others through problem-solving, active listening, and empathy, this role is perfect for you!

Your main responsibilities include:

  • Answer customer inquiries via phone, email, and social media regarding city programs and services.
  • Clarify issues, determine customer needs, research and explore solutions, and escalate unresolved problems when necessary.
  • Provide clear explanations of bylaws, regulations, policies, and procedures to customers.
  • Use client relationship management software and phone to relay information and instructions to relevant departments and field personnel.
  • Calculate, collect, and process payments, negotiate payment arrangements for outstanding balances, and refer cases for collections as needed.
  • Update and document customer account information and all transactions in the relevant databases and computer systems.
  • Perform related duties as required. To view the full job description, visit open.regina.ca.

What to expect:

  • Performance-Driven Environment: Breaks, tasks, and statuses are scheduled, with regular reviews of employee metrics to maintain efficiency and quality.
  • Supportive, Well-Organized Environment: Work in a structured call center with clear processes, use of evolving technology, and a collaborative team that provides the guidance and resources you need to succeed.
  • High-Intensity Interactions: Handle customer inquiries with professionalism and composure, even when interactions are emotionally charged or challenging, requiring sound judgment and strong communication skills.
  • Focused, Detail-Oriented Tasks: Engage in data entry and information verification with high concentration, auditory focus, and visual effort, often while sitting or standing for extended periods.

Who you are:

  • You excel at professionally explaining and clarifying information, even when managing frustrated or escalated inquiries.
  • You grasp complex bylaws, policies, and services related to water, sewer, taxation, assessment, collective agreements, and safety standards with ease.
  • You are proficient in using office tools, enterprise software, and specialized applications to deliver efficient service.
  • You have a keen ability to identify issues, resolve them by following established policies, and escalate when necessary.
  • You bring experience in cashier duties, cash handling, and processing customer payments.
  • You effectively manage tasks and adjust your activities to meet daily, weekly, and annual schedules.
  • You demonstrate a strong ability to comprehend complex information and apply it effectively to achieve optimal results in various tasks and problem-solving scenarios.

What you need:

  • This position requires a high school diploma and at least three years of experience in a front-line customer service environment.
  • Experience in a call center and additional customer service training are considered assets.

Additional Requirements

  • Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

  • Successful candidate will be required to provide proof of acquired education.

  • Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

Customer Service Representative II

City Of Regina
Regina
  Customer Service Full-time
  25.24  -  32.63
Position Summary:  Note: This position starts as part-time, with a guaranteed 15 hours per week, with the potential to transition to full-time hours. Note: All applicants must be a...
Learn More
Nov 18th, 2024 at 16:10

Security Guard Full-time Job

Securitas Canada

Security & Safety   Yorkton
Job Details

We are seeking a full-time security guard for the Yorkton, SK area.

If you don’t currently hold a valid security guard license or certificate, we will pay for your training and guide you through every step of the process of obtaining your full security license.

We value diversity and inclusion and encourage all qualified people to apply.

The posting will remain open until filled.

 

RESPONSIBILITIES:

  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property, assets, and personnel.
  • Operates an onsite utility vehicle to conduct extensive patrols to check for irregularities and to inspect protection devices and fire control equipment.
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
  • Controls access to client site or facility through the admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
  • Satisfies client needs by providing excellent customer service while minimizing risk to the client property and assets.
  • Monitors intrusion detection systems using automated alarm and video monitoring software.
  • Uses computer systems and software to monitor sites and complete basic trainings.
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.

QUALIFICATIONS: 

  • Valid provincial Security Guard Certificate or License (preferred)
  • Full class 5 driver’s license 
  • Flexible open working schedule
  • Ability to lift and carry up to 25 kg.
  • Working knowledge of security operations and procedures
  • Reliable means of transportation
  • Excellent organizational skills
  • Able to write routine correspondence, including logs and reports
  • Basic computer skills such as the ability to use Microsoft Office.
  • Able to walk, stand, and conduct patrols
  • Must have excellent customer service and communication skills
  • First Aid/ CPR is considered an asset

OTHER BENEFITS:

  • Free uniform
  • 40-hour security licensing online program enrollment (if applicable) 
  • Virtual training
  • On the job training
  • Top industry rates of pay
  • Continuous learning opportunities

Security Guard

Securitas Canada
Yorkton - 173.54km
  Security & Safety Full-time
  17
We are seeking a full-time security guard for the Yorkton, SK area. If you don’t currently hold a valid security guard license or certificate, we will pay for your training and gui...
Learn More
Nov 15th, 2024 at 13:36

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