3147 Jobs Found
Customer Service Representative III Full-time Job
Customer Service GatineauJob Details
Are you interested in exploring an opportunity at Gazifère? We would love to hear from you - apply today!
What You Will Do
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Speak to customers in a high volume, fast paced environment via phone and email.
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Respond professionally and efficiently to incoming calls and establish a relationship of trust with customers
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Actively listen and understand customers needs and provide on the spot solutions in an efficient and courteous manner
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Seize opportunities to upsell service and/or product to customers.
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Become a product & service expert and understand each customer's needs to provide accurate and practical solutions.
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Cordially and respectfully resolve complaints and transform them into lessons learned.
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Perform related administrative tasks, as the need arises
Who You Are
You will have the following:
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High school diploma and previous work experience in a customer service role (in a call centre environment would be an asset);
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Bilingual, the person in this role must be fluent in French (speaking, reading, writing). As the person in this role is required to frequently interact with colleagues, stakeholders and clients that do not speak French, a proficient knowledge of English(speaking, reading, writing) is also required.
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Professional customer service skills with a strong phone presence paired with a solutions attitude, helping nature, and passion for the customer and customer experience.
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Excellent listening and interpersonal skills
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Proven analytical, decision making, and problem solving capabilities
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Proven organizational skills with the ability to prioritize
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Computer savvy, comfortable sitting at a desk and working with multiple monitors
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Digital Literacy and solid understanding of the Microsoft Office Suite and capability to manage different computer systems
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Strong attention to detail and thorough application of procedures
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Demonstrated motivation, solid work ethic and willingness to learn
Working Conditions
35 hours/week; Variable shifts between 7am to 8pm, Monday to Friday.
Posting End Date:
May 04, 2025
Information For Applicants:
- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
- Final candidates for this position may be required to undergo a security screening, including a criminal records check.
Customer Service Representative III
Enbridge Inc.
Gatineau - 77.57kmCustomer Service Full-time
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Branch Assistant Full-time Job
Administrative Jobs TorontoJob Details
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.
How you'll succeed
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Client engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
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Relationship building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
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Innovation - Make an impact by assisting in problem solving and finding solution and often going above and beyond in assisting to find a resolution.
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Administrative support - Maintaining compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with branch management.
Who you are
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You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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You have a degree/diploma in business; CSC is an asset.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
333 Bay Street, 28th floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Completions Management, Customer Service, Customer Service Administration, Deadline Management, Detail-Oriented, Facility Maintenance, Multitasking, Office Administration, Personal Initiative, Prioritization, Self-Organization (Business), Service Request Management, Service Requests, Technological Systems, Time Management
Branch Assistant
CIBC
Toronto - 285.25kmAdministrative Jobs Full-time
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Site supervisor-SAT/SUN 0000-1200 Full-time Job
Security & Safety OshawaJob Details
Site supervisor-SAT/SUN 0000-1200
Securitas Canada
Oshawa - 234.51kmSecurity & Safety Full-time
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General Manager - Kingston Full-time Job
Coca-Cola Canada Bottling Limited.
Management KingstonJob Details
Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic goals and financial objectives, in alignment with Coke Canada’s three-year growth strategy (Route 26) including targets for revenue, GP, EBITDA, employee engagement and corporate social responsibility.
The General Manager, Kingston assumes the expanded leadership for the culture, engagement, and community initiatives for the entire facility to support our local bottler initiative. Based out of the Kingston facility, local travel is required approximately 40% of the time for trade visits throughout the Market Unit at customer locations.
Responsibilities
- Builds and delivers Kingston Market Unit strategies and manages a clear set of measurable objectives aligned with Coke Canada’s three-year growth strategy (Route 26)
- Fosters an inclusive team and culture that delivers results through a growth and entrepreneurial mindset – “acts like an owner”
- Manages a team of 5 direct reports and oversees the hiring, development planning, engagement, performance management and terminations within the Market Unit
- Develops high performing and diverse teams, supports development programs & succession plans, and connects talent across all levels of the organization
- Delivers results through full responsibility of the P&L for the Market Unit, collaborating with channel teams and lean center support functions as necessary to stay on plan
- Oversees and ensures implementation of consistent processes that enable organizational effectiveness to drive productivity
- Enables the execution of Coke Canada’s commercial strategy by identifying marketplace opportunities, barriers, and threats, and leveraging cross-category insights to drive growth and defend share
- Responsible for Market Unit forecasting accuracy
- Responsible for facility compliance standards and creates a safe environment for all employees
- Builds strong relationships with key customers, suppliers and community partners that result in win-win solutions
- Supports & communicates the company’s commitments to diversity and inclusion, sustainability and making a positive difference in our communities
Qualifications
Education & Experience
• Bachelor’s degree (or equivalent) in Business, Supply Chain Management or another related field
• Minimum 5-7 years of progressive leadership experience managing in both unionized and non-unionized environments
• Proven track record of large P&L management and advanced financial acumen
• Evidence of developing and implementing industry-leading best practices
• Demonstrated ability to facilitate cultural or transformational change, leading multiple activities or projects simultaneously
Skills
• Big picture thinker who can craft a strategy and translate the vision into clear and realistic actions and accountabilities
• Superior ability to influence, lead, engage and build consensus across various levels of leaders and individual contributors on the team
• Deep caring for people, strong interpersonal skills, and an ability to inspire and mobilize a highly diverse team
• Superior ability to effectively communicate to audiences and at all levels of the organization
• Strong business acumen & financial management experience - with a full understanding of P&L, budgets and operating costs
• Customer focused with proven relationship building strengths
General Manager - Kingston
Coca-Cola Canada Bottling Limited.
Kingston - 76.7kmManagement Full-time
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National Account Executive I - Large Store Full-time Job
Coca-Cola Canada Bottling Limited.
Administrative Jobs TorontoJob Details
As the National Account Executive, you will be responsible for the development of direct sales strategies aimed at achieving and/or exceeding the predetermined sales objectives to support the growth of the company's business; sells products and services to a select group of large national accounts. Individual contributor with comprehensive knowledge of the large store grocery industry, customer management (national & regional in scope), revenue growth, P&L/financial acumen, contract negotiations and customer marketing; ability to execute highly complex or specialized projects.
Work with integrated account team to manage key aspects of the business relationship with a large national customer. Develop and implement Annual Business Plans which support business objectives. Act as a system- wide expert on strategy, business systems, and operating philosophy of assigned customer(s). Ensure flawless execution of programs throughout the system.
Responsibilities
- Works with the integrated account team to manage key aspects of the business relationship with large national customer
- Acts as a system-wide expert on strategy, business systems, and operating philosophy of assigned customer(s) Ensures a flawless execution of programs throughout the system
- Develops annual business plan with customer, Bottler, and system input that outline key strategies and initiatives for Coca-Cola growth within customer's management and Bottler system
- Ensures business plan and marketing activities are developed to deliver volume, profit, and customer satisfaction assurances made to all stakeholders during business acquisition and/or stewardship planning
- Grows level of customer satisfaction, maintains win/win business relationship, and ensures effective communication with all key buying influences
- Manages communication with Bottler system and customer field network to ensure constant application of strategies as outlined in the annual business plan and flawless execution of programs
- Aligns system resources to implement marketing and operational programs according to plan, schedule, and budget
- Acts as a system-wide customer expert to ensure that the Coca-Cola system understands customer(s) objectives, strategies, positioning, and needs and that Company programs are consistent with their needs
- Accountable for problem solving operational or exceptional issues with customers or bottlers Accountable for forecasting and managing to budget
- Generates new or unique solutions and embraces new ideas that help sustain our business
Qualifications
- A Bachelor's degree in business or related field is preferred
- 3+ years of key account experience with a beverage/consumer packaged goods experience
- Able to demonstrate experience in sales, persuasion, negotiating and managing a medium to large book of business.
- Must have experience in managing price package plans for customers Knowledge of bottler and fountain environment and systems and
- Proven ability to manage needs and concerns of multiple stakeholders across various business systems with business development planning experience
- Must possess a complex selling knowledge with proven ability to create & sell-in customer promotional programs & key initiatives
- Self-motivated with a strong work ethic and exceptional drive for results
National Account Executive I - Large Store
Coca-Cola Canada Bottling Limited.
Toronto - 285.25kmAdministrative Jobs Full-time
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Data Analyst Full-time Job
IT & Telecoms OttawaJob Details
Application Close: 21/03/2025
JOB SUMMARY
The City Manager’s Office (CMO) is responsible for supporting the City Manager to enable the successful alignment of the values and priorities of Council with the administrative resources and business operations of the City structure.
The Service Optimization and Data Insights Branch works horizontally across the organization to support this mandate and advance enterprise-wide priorities of continuous improvement and data-informed decision-making. The Data Insights Unit provides data leadership and support for data literacy across the organization by helping teams better leverage and convey the meaning behind their data through the development of data products (e.g., dashboards, data stories); supporting the implementation of a Citywide Data Strategy and related initiatives; and demonstrating the ongoing commitment to data-informed decision-making with the public release of City data through the Open Data Program.
You are responsible for supporting the City’s Open Data Program, providing dashboard development and support, and for conducting regular reviews of documents and products to ensure feasibility and data accessibility.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Statistics, Economics, Mathematics, Computer Science, Data Science, Business Intelligence, Business Administration or a related field
Minimum 3 years of related experience in data analysis
KNOWLEDGE
- General knowledge of corporate technology systems and databases, business intelligence and data visualization tools (Power BI)
- Basic understanding of database principles and structure, statistical analysis, interpretation, methods, tools and predictive modeling
- Basic understanding of emerging research methodologies and technologies
- Experience working in a political environment is an asset
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Ability to use logic and reasoning to question, discern, interpret and analyze various types of information to form an evidence-based conclusion or judgment
- Ability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things
- Ability to identify problems and review related information to develop solutions or feasible options to achieve the desired end state
- Ability to analyze needs and product requirements to create a design
- Ability to conduct tests or inspections of products to ensure their quality
- Ability to determine causes of operating errors in technological systems and decide how to resolve the issues
- Capacity to design and develop layouts for data visualization and open data products
- Ability to identify and assess risks and determine procedures to be followed to reduce or avoid their impact
- Ability to manage one's own time and the time of others
- Ability to plan for and communicate the effects of change
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Data Analyst
City Of Ottawa
Ottawa - 71.24kmIT & Telecoms Full-time
81,359.46 - 102,891.88
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General Repairer Full-time Job
Maintenance & Repair OttawaJob Details
Application Close: 24/03/2025
JOB SUMMARY
The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.
You are responsible for general maintenance to building mechanical and electrical equipment and for routine and preventive maintenance for all Plant energy systems, such as building automation systems, heating, ventilating and air conditioning systems (HVAC), electrical power systems, and plumbing, drainage and sewage systems. You also maintain and repair all bus service equipment.
EDUCATION AND EXPERIENCE
Completion of Grade 12
No experience required
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Job planning and parts and material requisitioning
- Standard methods, tools, equipment, and materials used in the building repair trades
- Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
- Operation and programming of computer controlled energy systems
- Personal computers, with ability to use corporate office software and the Maintenance Management System
- Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team
- Able to perform general repair duties
- Possess sound interpersonal skills and ability to relate to the general public and coworkers
- Communicate effectively, both orally and in writing
- Possess skill in using hand and power tools and equipment with precision
- Able to perform welding or sheet metal fabrications relating to the work
- Possess analytical skills and be detail oriented
- Operate within a computerized maintenance management System
- Able to operate repair vehicles, scissor lift, fork lift, mobile personal lifting devices, cranes, and to use ladders
- Must be able to organize, clean and maintain a safe work area within a public environment
- Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behaviour may occur
- Demonstrate a positive attitude, flexibility and adaptability
- Able to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
- Possess a work record of good attendance and job performance
- Able to follow all safety rules and regulations
- Possess excellent hand/eye coordination, and manual dexterity
- Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights, and working outdoors year round)
- Provide own hand tools relating to the trade according to provisions of the Collective Agreement
- Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
General Repairer
City Of Ottawa
Ottawa - 71.24kmMaintenance & Repair Full-time
40.01
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Workplace Experience Coordinator Full-time Job
Human Resources TorontoJob Details
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do:- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
Workplace Experience Coordinator
CBRE
Toronto - 285.25kmHuman Resources Full-time
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Cleaner (Bilingual Asset - EN/FR) Full-time Job
Hospitality OttawaJob Details
Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisfaction and quality service delivery.
KEY DUTIES & RESPONSIBILITIES
Functioning as a core member of the team, the Cleaner must be able to:
- Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program
- Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
- Clean floors by sweeping, scrubbing, or vacuuming
- Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions)
- Strip, seal, finish, and polish floors
- Strip and finish hard surface floors manually or with power equipment when required
- Steam clean or shampoo carpets
- Transport garbage from drop points to garbage bins or compactor
- Cleans stairwells and elevator cabs where ladders are required
- Window cleaning, including glass areas requiring ladders, scaffolding or other extension equipment to reach (power washing).
- Transport maintenance machinery, where necessary, between floors and job sites
- Cleans and stores equipment and machinery used, reporting any deficiencies to Management team
- Stock and maintain supplies/rooms. Loads and unloads supplies and replenishes cleaning solutions
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- Make adjustments and minor repairs. Notify managers concerning the need for major repairs or additions to building operating systems
- Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.
- Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
- Represents BGIS SCS in enhancing tenant and customer satisfaction and maintain positive relations
- Perform and document routine inspection and maintenance activities
- May be required to work shifts, work on-call/standby and emergency call-out as required
- Other duties as assigned
KNOWLEDGE & SKILLS
- Ideally already established in the cleaning business
- 2 years + experience preferred, however willing to train a suitable candidate
- Excellent time management skills/must adhere to tight deadlines/respond quickly to situations
- Self-starter, willing to learn, able to work independently
- Team player
- Good verbal communication and writing skills
- Bilingual (EN/FR) is an Asset
- Excellent interpersonal relationship skills
- Positive attitude toward all aspects of Environment, Health and Safety
- Familiarity with Safety Data Sheets (SDS) preferred
- Knowledge of national and industry codes and standards such as WHMIS
Licenses and/or Professional Accreditation
- Must meet security clearance requirements, where applicable
- Must have a valid Class G license
Cleaner (Bilingual Asset - EN/FR)
BGIS
Ottawa - 71.24kmHospitality Full-time
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Security Control Room Supervisor (Full Time Night Shift) Full-time Job
Security & Safety TorontoJob Details
Security Control Room Supervisor (Full Time Night Shift)
Securitas Canada
Toronto - 285.25kmSecurity & Safety Full-time
31
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Administration officer Full-time Job
Administrative Jobs TorontoJob Details
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Implement new administrative procedures
- Review and evaluate new administrative procedures
- Establish work priorities and ensure procedures are followed and deadlines are met
- Carry out administrative activities of establishment
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
- Train staff
- Oversee and co-ordinate office administrative procedures
Supervision
- 11-15 people
How to apply
By email
Administration officer
King Air Transportation Inc.
Toronto - 285.25kmAdministrative Jobs Full-time
30.80
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Supervisor, truck drivers Full-time Job
Transportation & Logistics TorontoJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Prepare production and other reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Supervise workers and projects
- Train or arrange for training
- Dispatch bus drivers and monitor routes
- Co-ordinate and schedule activities
- Recommend personnel actions
- Co-ordinate repairs and rentals
Supervision
- Truck drivers
Experience and specialization
Type of industry experience
- Trucking
How to apply
By email
Supervisor, truck drivers
King Air Transportation Inc.
Toronto - 285.25kmTransportation & Logistics Full-time
29.80
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