685 Jobs Found
Coordinator, Health and Safety Full-time Job
Medical & Healthcare NepeanJob Details
JOB SUMMARY
The Health and Safety unit delivers a comprehensive health and safety program for the Public Works department by conducting safety inspections, audits and investigations, assessing and mitigating departmental health and safety risks/hazards, implementing management strategies including monitoring and promoting compliance to legislated and corporate requirements, developing or enhancing health and safety programs, and delivering health and safety training to staff.
You are responsible for providing an overall coordination function for all Occupational Health and Safety (OH&S) related programs, services, and initiatives within the department. You support management and staff by providing advice and guidance, developing programs and procedures, coordinating special projects, conducting risk assessments, monitoring compliance through inspections and audits, conducting incident investigations, and making recommendations for improvement.
You also liaise with Health and Safety in Human Resources Services and the operating branches within the Public Works department.
EDUCATION AND EXPERIENCE
Completion of 3 year university degree in Science, Human Resources, Business Administration, or other related field, with coursework related to OH&S administration
Minimum of 5 years of progressively responsible OH&S experience working in a large unionized industrial organization, implementing initiatives, performing project management, and/or conducting research and analysis
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Provincial Occupational Health and Safety Act and applicable regulations
- Workplace Safety Insurance Act and applicable regulations
- Applicable federal, provincial and municipal legislation related to OH&S
- Key safety issues involved in operating an industrial operation
- Theoretical and practical knowledge of a range of OH&S work procedures and practices
- Hazard Recognition, assessment and control
- Inspection and audit planning and procedures
- Incident investigation methodology
- Risk assessment methodology
- Research methods, data collection and interpretation
- Planning and performance measurement
- Policy and procedure development and documentation practices
- Project management principles and techniques
- Training and development approaches and evaluation methodology
- Strategic and operational planning
- Human resources practices and principles, collective agreements
- Computer applications relating to the work, including MS Office Suite, SAP, PowerPoint
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to interpret and apply legislation
- Able to work independently, with minimum support/direction
- Able to work cooperatively and collaboratively with all staff and as part of a team
- Able to plan, initiate, organize, and prioritize work, and to balance the stress of multiple demands, conflicting priorities, and pressures, while maintaining a keen sense of quality and deadlines
- Able to plan, lead, coordinate, implement, and manage projects to completion
- Able to conduct research, compile/analyze issues/data, make judgments on the interpretation of issues/data, identify and compare a range of options, and make recommendations
- Possess strong problem solving skills and the ability to make decisions where precedent is not usually available
- Able to communicate complex information and influence and convince others to adopt courses of actions they might not otherwise wish to take
- Able to initiate and facilitate change
- Able to exercise discretion in dealing with sensitive issues
- Able to conduct interviews and obtain relevant information
- Possess excellent consultative, collaboration and interpersonal skills; able to direct, advise and guide
- Able to negotiate and persuade others and to bring conflicting points of view to consensus
- Possess strong verbal and written communication skills; able to write reports and deliver presentations; able to communicate effectively with a range of audiences
- Possess strong existing computer skills, with ability to use Microsoft Office suite applications and SAP
- Able to think analytically, and focus on accuracy and detail
- Able to demonstrate leadership and initiative
- Patient, flexible and adaptable
- Able to display tact and diplomacy
- Innovative, creative, and resourceful
- Customer service oriented
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Coordinator, Health and Safety
City Of Ottawa
Nepean - 64.21kmMedical & Healthcare Full-time
7,459,088 - 9,075,976
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Analyst, Accounts Payable Full-time Job
Financial Services NepeanJob Details
Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.
JOB SUMMARY
The mandate of Supply Services is to ensure procurement activities (valued at approximately $1 billion annually) and payment activities (valued at approximately $3 billion annually) are undertaken with a strategic corporate outlook, and reflect industry best practice to effectively meet the needs of City departments, the Library Board, Ottawa Police Services and the expectations of Council.
You are responsible for conducting ongoing analysis of operations, reporting results, and providing analytical expertise for special projects in support of the Accounts Payable (AP) program and Supply Services.
You support a high-volume environment that aligns with City-wide strategies, service excellence, initiatives and goals.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Commerce, Finance, Accounting or other related field
Minimum of 2 years of experience in accounting process environment, including financial analysis, and financial modelling.
KNOWLEDGE
- Knowledge of financial controls and processes and Accounts Payable Processing
- Forward thinking, able to provide the right information for management decision
- In depth knowledge of SAP, Markview, Excel
- Knowledge of Business Intelligence (BI)
- Knowledge of the Accounts Payable process, its priorities and challenges
- Understanding the intricacies of how the data is collected, and the resulting affect on reports
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to understand/appreciate the technical complexities and diversities of the work in order to provide financial management support
- Able to research, analyze and evaluate financial/budgetary issues, interpret data, make decisions, develop appropriate solutions and formulate recommendations
- Able to identify financial tracking and reporting requirements and provide user input to systems enhancements
- Able to administer regulations, laws, and financial/administrative policies/procedures
- Able to work collaboratively
- Possess excellent interpersonal and communication skills
- Possess advanced computer literacy in MS Office Suite in a windows environment, including use of intra/internet
- Able to use Corporate SAP modules/system and work with other advanced computer applications or software
- Analytical and attentive to detail
- Able to understand the impact of the limitations of the source of information
- Creative problem solving
- Excellent communication
- Able to exercise discretion and confidentiality
- Flexible and adaptable to deal with shifting priorities
- Able to demonstrate sound judgment and initiative
- Able to demonstrate tact and diplomacy
- Possess initiative and self-motivation
- Possess a strong customer service orientation
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
Application Close: 24/04/2024
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Analyst, Accounts Payable
City Of Ottawa
Nepean - 64.21kmFinancial Services Full-time
69,713.28 - 84,824.74
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Trade Marketer Full-time Job
Marketing & Communication NepeanJob Details
Position Purpose
The Trade Marketer assumes a primary role in the development of JTI-Macdonald Corp. market share and volume within his/her territory by executing trade programs, optimizing product mix, and ensuring optimal product quality/freshness, core brand distribution and inventory levels, and the timely and accurate collection of store level data. Also responsible for retail agreement and service fee budget allocations.
Responsibilities
- Optimize product distribution, inventory levels, space allocation and fair and competitive pricing at the retail, wholesale and cash & carry and level within a predefined territory
- Ensure the sound management of his/her territory in terms of data reports, trade program budgets, weekly expense account, car stock, tools and company car maintenance.
- Negotiate independent retail contracts and maintain and monitor compliance for key targeted accounts that meet the criteria outlined by regional direction within assigned budget allocations and maintaining proper account information
- Implement retail programs and product launches as directed, in order to maximize results and return on investment while remaining within assigned budget allocations, while ensuring compliance & timely and effective execution
- Educate the trade to resell JTI-MC products through proper communication of brand attributes and use of trade support tools developed by the Sales and Marketing group and the implementation of all retail initiatives assigned by the District Sales Manager
- Monitor and report compliance of all National and Regional chain agreements in his/her territory
- Regularly engage retail and wholesale customers in conversation regarding their business and general industry trends, effectively communicating competitive activity on a timely basis
- Present a professional image, create and maintain a good business rapport with all customers in line with JTI Corporate guidelines and code of conduct
Qualifications & Experience
- Post-secondary education
- Exceptional communication skills
- A willingness to participate in decision making with regional management
- A full valid license is required (Tool of the Trade (company vehicle) will be included)
- Ability to work effectively and efficiently with limited supervision
- Understanding of financial planning and time management
- Minimum 2 years experience in FMCG sales
Skills, Competencies & Languages
- Solid knowledge and skill level with Microsoft Office products
- Sales experience is an asset
- English - Additional languages are an asset
- Commercial understanding
- Strong communication skills
- Selling and negotiating skills
Additional Information
JTI-Macdonald Corp. is an equal opportunity employer committed to diversity and inclusion. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Please note that we welcome internal referrals, as per policy and candidates must be duly authorized to work in Canada.
We thank all applicants for their interest; however, only those invited for an interview will be contacted.
Trade Marketer
JTI-Macdonald Corp
Nepean - 64.21kmMarketing & Communication Full-time
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Route Sales Representative Full-time Job
Sales & Retail NepeanJob Details
As a Route Sales Representative, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores.
What you can expect from us:
- Competitive Compensation
- A flexible working environment that promotes a healthy work-life balance
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- A supportive team that will encourage your professional growth and development
- An opportunity to be meaningful and impactful within your work and projects
- An opportunity to give back to the community with our Always on Volunteer 360 Program
- An organization that aims to use their scale, reach and expertise to build a more sustainable world
Responsibilities
- Identifying changing customer needs through a constant review of the highest selling products
- Frequent communication with store managers
- Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
- Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
- Managing inventory to ensure balanced accounts and fresh products for customers
- Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks
Qualifications
- High School diploma required, University/College education is an asset
- Valid full G driver’s license or class 5 driver’s license
- A car or reliable, consistent access to a car and a clear/clean driving record
- Scheduling flexibility: work schedule can vary (weekends/holidays included)
- Previous sales experience with a consumer-packaged goods or retail organization preferred
- Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets
- Great with people and excellent communication skills
$965 / week + Commission
#PFCSales
Route Sales Representative
PepsiCo
Nepean - 64.21kmSales & Retail Full-time
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Cleaning man/woman Full-time Job
Hospitality NepeanJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years
Shifts: Day, Flexible Hours, 08:00 to 16:00
Work setting: Apartment/condominium complex, office building, cleaning service company, various locations, commercial building, willing to relocate and shopping centre or mall
Transportation/travel information: Own vehicle required, willing to travel, willing to travel regularly, valid driver’s licence required, travel expenses paid by employer and public transportation is available
Physical Requirements:
- The candidate should be able to perform repetitive tasks, pay attention to detail, stand for extended periods and also for bending, crouching, kneeling
- The candidate should be a combination of sitting, standing, walking
Other Requirements:
- The candidate should be able to work with being focused on the client and also in a flexible environment
- The candidate should be dependable, reliable and also a team player
- The candidate should have values and ethics
Responsibilities:
- The candidate should be able to sweep, mop, wash and polish floors, dust furniture, vacuum carpeting, area rugs, draperies and upholstered furniture, clean, disinfect and polish kitchen and bathroom fixtures and appliances, clean and disinfect elevators, pick up debris and empty trash containers, wash windows, walls and ceilings and also clean changing rooms and showers
- The candidate should be able to disinfect operating rooms and other areas
Benefits:
- The employees get paid mileage
- The employees get free parking availability, learning/training paid by employer, team building opportunities, transportation provided by employer and parking availability
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
- Be prepared for the screening questions. Include answer the following questions while applying:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Be prepared for the screening questions. Include answer the following questions while applying:
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Cleaning man/woman
Jani Queen SC20
Nepean - 64.21kmHospitality Full-time
17 - 18
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Senior Systems Developer/Integrator Full-time Job
IT & Telecoms NepeanJob Details
JOB SUMMARY
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.
You are responsible for: researching, architecting, designing, developing, customizing, enhancing and/or integrating large-scale applications/solutions for assigned clients in response to new or changing business requirements and/or for assigned projects; maintaining these applications/solutions; and providing client technical support.
You are also responsible for: writing and maintaining systems documentation; ensuring all code is managed appropriately by using software configuration management tools; following the approved project lifecycle (PLC), as appropriate; ensuring solutions are made bilingual and comply with the Accessibility for Ontarians with Disabilities Act (AODA) Web Content Accessibility Guidelines 2.0 AA (WCAG 2.0 AA); mentoring/coaching of other developers; and performing tests on enhancements / new development.
This position will be supporting the red-light camera/automated speed enforcement project which relies on PlanetPress software and the Power Platform
EDUCATION AND EXPERIENCE
Completion of 3 year university degree or college diploma in information management, information technology, or related field
Minimum of 5 years of progressively more responsible experience in applications development and/or integration, including experience writing and supporting applications with databases.
KNOWLEDGE
- Application development best practices
- IT security best practices and standards relating to application development and/or integration
- In-depth knowledge of the current City of Ottawa development toolset
- Event-driven/object-oriented program design techniques
- Structured systems analyses and design techniques
- City network environment
- Understanding of database concepts relating to application and database security
- System testing techniques
- Knowledge of and experience with COTS system installation, configuration, administration and support
- A combination of knowledge and experience working with Oracle, .Net and/or Java development tool sets
- Troubleshooting application issues
- Good understanding of system failover and recovery strategies
- Applicable legislation (e.g. MFIPPA, AODA) For Business Intelligence (BI) positions:
- Business intelligence tools and reporting
- Extract, Transform and Load (ETL) tools and workloads
- Dimensional data modeling and data warehousing techniques IBM Cognos BI, IBM Cognos Analytics, IBM InfoSphere DataStage are desirable For Enterprise Content Management (ECM) positions:
- Enterprise content management concepts including web content management, records management, and document management
- Knowledge of the records management process, categorizations, disposition rules, etc.
- Requires strong demonstrated training and development experience and knowledge in web technology including web application and server architectures, Java web application frameworks, web security, web-based user interface design, portal architectures, and web services
- Experience with content management tools and enterprise application server architecture Oracle UCM Stellent WebCenter, Oracle WebLogic, SAP Netweaver, Business intelligence tools, UNIX operating system are desirable For Enterprise Service Bus (ESB) positions:
- Administration of ESB infrastructure including maintenance of highly available system, patches/upgrades, and deployments of applications
- Coordinate complex integrations of enterprise systems
- Ensure secure communications of data payloads
- Oracle SOA Suite, including WebLogic, Oracle Service Bus (OSB), Solaris UNIX and Web Service Architectures/Infrastructure are desirable For Geographic Information System (GIS) positions:
- GIS application development
- Enterprise GIS technology
- GIS development tools
- ESRI ArcGIS, Autodesk AMP, Powerbuilder, Safe Software FME are desirable For SAP positions:
- Proficiency in ABAP/JAVA
- Experience with SAP ABAP development and methodology
- SAP specific object oriented programming For Web Developer positions
- Good understanding of Apache, Tomcat, IIS, Drupal and JavaEE architecture
- Requires strong demonstrated training and development experience and knowledge in web technology including web application and server architectures, Java web application frameworks, web security, web-based user interface design, web accessibility principles, portal architectures, and web services
- Php or Perl development experience Drupal and PHP, SAP Netweaver, Solaris UNIX, CentOS Linux are desirable
COMPETENCIES, SKILLS AND ABILITIES
- Develop applications using current development toolset
- Install, customize and configure COTS applications
- Integrate hardware and software
- Liaise effectively with clients, all levels of ITS staff, vendors and consultants
- Gather and document user requirements
- Organize work and meet deadlines
- Demonstrate effective written and oral communication skills
- Work independently and as a team member
- Use effective judgment when immediate supervision is unavailable
- Research and analytical skills
- Good oral and written communication skills
- Mentor junior staff (where applicable) Organize, develop and document procedures
- Good organization and prioritization skills to handle multi-tasking
- Enterprise scale application deployments
- Development techniques for optimal performance and scalability
- Collaborative approach in working with others
- Converse effectively using both technical and general business terminology
- Diplomacy and tact
- Demonstrate initiative and self-motivation
- Work effectively under pressure
- Work with minimum supervision
- Flexible
- Able to meet deadlines
- Client-focussed and service-oriented
- High degree of interpersonal skills
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Senior Systems Developer/Integrator
City Of Ottawa
Nepean - 64.21kmIT & Telecoms Full-time
87,068.80 - 105,951.30
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Analyst, Employee Transaction Full-time Job
Administrative Jobs NepeanJob Details
JOB SUMMARY
Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.
You are responsible for the review, analysis, auditing and completion of transactions that affect employees' pay, leave and benefit entitlements. You interpret and apply policies, guidelines, processes, collective agreements and employment legislation to the review and audit of transactions submitted by departmental supervisors and managers. You also ensure accuracy and compliance, demonstrate a high degree of customer service in resolving issues with clients, including employee, and function as Tier 2 for the resolution of transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Service Centre.
EDUCATION AND EXPERIENCE
Completion of 2 year post-secondary or community college diploma in business or related field
Minimum of 3 years of related experience, preferably in a Human Resources and/or Payroll functional area
KNOWLEDGE
- Customer service practices
- Working knowledge of Payroll/HR policies, processes and procedures
- Microsoft Office Suite (intermediate level) and other corporate standard software, as required
- Intermediate knowledge of HRIS (preferably SAP)
- City Collective Agreements, CRA, Employment Standards Act, MFIPPA and other related legislation Demonstrated knowledge of HRIS operation within an HR/Payroll services environment is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
- Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
- Apply collective agreement, legislative and policy provisions as they relate to employee transactions
- Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
- Demonstrates initiative in troubleshooting, problem-solving and taking corrective action to resolve issues
- Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
- Ability to produce spreadsheets and statistical reports
- Work independently and within a team environment to provide optimal client service
- Communicate effectively on complex issues
- Superior client service skills, patient and tactful with clients and staff
- Highly organized/reliable and flexible
- Integrity, tact, discretion and good judgment in maintaining confidential information
- Demonstrates initiative in improving processes and resolving issues;
- Able to manage time demands and changing priorities
- Able to handle multiple tasks and work independently with minimum supervision under tight deadlines
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, and writing.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- Note: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Analyst, Employee Transaction
City Of Ottawa
Nepean - 64.21kmAdministrative Jobs Full-time
64,175.02 - 75,085.92
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Senior Project Manager, Buildings and Parks Full-time Job
Construction Jobs NepeanJob Details
JOB SUMMARY
The Design and Construction Facilities Branch is responsible for architecture, engineering and landscape architecture services, design and construction management, and other related technical and professional services.
You manage total project delivery for assigned major multi-year, multi-discipline construction and renovation projects for municipal building and/or landscape architectural projects.
You are responsible for: all phases of concurrent project delivery from project inception through consultant selection, pre-design, detailed design, contract documentation, tendering, award, construction, testing, commissioning, turnover to Client and Operating Division and warranty inspection; participating in project identification, prioritization, planning, public consultation and risk management; coordinating the environmental site assessment process and other studies and all stages of the project lifecycle; monitoring, tracking and reporting on project status; approving all project expenditures; and contributing to the review/development of department standards.
You also provide expert, technical advice and manage project delivery for:
- assigned capital works or renewal projects for the construction of new facilities, additions, major renovations and/or significant new building functionality and use (including community centres, arenas, swimming pools, major recreation complexes, fire stations, libraries, archives, municipal ward yards, transit maintenance facilities, paramedic stations, administration buildings, heritage and cultural facilities), etc.,
and/or
- assigned capital works or renewal projects, including new parks and open space developments, as well as major park renovations and other related municipal facilities.
You have a good working understanding of all construction industries, including engineering and/or architectural and/or landscape architectural practices.
*The Senior Project Manager Building and Parks will work in one of the following architectural disciplines and the educational requirements will be adjusted accordingly: Building OR Landscape.
EDUCATION AND EXPERIENCE
Completion of 4 year Bachelor of Engineering or Architecture or Landscape Architecture
Minimum of 8 years of professional experience in the discipline of planning, design and construction of building and/or landscape architecture projects, 5 of which must be in construction project management.
Experience with City’s Project Management System is an asset
CERTIFICATIONS AND LICENCES
Licensed Professional Engineer (P.Eng.) with Professional Engineers Ontario OR Licensed Architect with Ontario Association of Architects OR Landscape Architect with Ontario Association of Landscape Architects full member with seal (or reciprocal license) is required
Project Management Professional (PMP) certification is an asset
LEED AP (Accredited Professional) with Green Building Certification Inc. (GBCI) is an asset
KNOWLEDGE
- Complete building and/or landscape architectural, design and construction methods and practices and related national and provincial construction standards, including legislation, regulations, codes and by-laws pertaining to Ontario Building Code, Accessibility for the Built Environment, Occupational Health and Safety Act, Canadian Green Building Council, Leadership in Energy and Environmental Design (LEED), Environmental Assessment Act, Ontario Fire Codes, CSA Documents, etc.
- Principles of project management, including cost containment/control, risk management and reporting of multi-year, highly complex and high dollar value projects
- Processes for developing Requests for Qualifications, Requests for Proposals and the tendering and contracting process, including acceptance, review and selection of bids/tenders while ensuring transparency and probity of the tendering/contracting process
- Computer applications including, City’s Project Management systems, Computer Aided Design (CAD), scheduling, spreadsheet and word processing programs, e-mail and use of the Intra-Internet
- Protocols for preparing reports, briefings and other communiqués and those pertaining to public consultation, and responding to senior management/Councillor inquiries
- Current construction materials, methods, processes and practices
- Canadian Construction Documents Committee (CCDC) documentation
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Ability to manage concurrent complex, high dollar value and often highly sensitive projects and bring projects to completion on time and within budget
- Ability to prepare RFQ’s and RFP’s, review, analyze and recommend acceptance of proposals
- Ability to communicate effectively in English, both orally and in writing, to inquiries from senior management, Councillors or the general public and present technical material in formats conducive to various audiences
- Effective interpersonal skills
- Effective presentation skills; ability to prepare and deliver presentations to large groups and various target audiences; ability to convey information in an understandable and relatable manner
- Ability to work as a team player/leader
- Ability to identify and recommend solutions to issues and problems pertaining to assigned projects to mitigate loss/project downtime
- Organizational skills
- Ability to manage activities between technical staff, consultants, contractors, other levels of governments and external agencies/utilities
- Ability to read drawings from existing records or for proposed works
- Ability to deal effectively with multiple demands and conflicting priorities
- Ability to foster trust and cooperation
- Independent, self-motivated
- Organized and attentive to detail
- Demonstrated initiative
- Adaptable and resourceful
- Flexible and able to work with elected officials, representatives from all levels of government, the public, and consultants/contractors
- Ability to carry out construction work site reviews for the purpose of resolving project on-site problems and accepting/rejecting contractors’ work
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
Senior Project Manager, Buildings and Parks
City Of Ottawa
Nepean - 64.21kmConstruction Jobs Full-time
95,002.18 - 115,591.84
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Customer Experience Associate (Canada) Full-time Job
Customer Service OttawaJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Ottawa
Customer Experience Associate (Canada)
Scotiabank
Ottawa - 71.24kmCustomer Service Full-time
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Licensed HVAC Mechanic (313A & G1) Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 18109
Department: Transit Services Dept.
Service: Transit Bus Oper & Maintenance Service
Branch: Transit Facility Maintenance Branch
Employment Type: 2 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: ATU 279
Salary Information: $36.408- $42.833per hour (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transit Services - OC Transpo; Maintenance and Trades
Application Close: 30/06/2025
JOB SUMMARY
The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.
Reporting to a Plant Supervisor, you are responsible for a full range of installation, testing, trouble-shooting, maintenance and preventive maintenance duties, and for repairing a wide variety of electrical and/or mechanical equipment and installations. These include, but are not limited to HVAC, hydraulic/pneumatic systems, distribution and switching systems, motors, power storage and conditioning systems, fire, lighting, control and building management systems, and low-pressure boilers/general gas fittings used and/or installed in the garage properties and transitway stations.
EDUCATION AND EXPERIENCE
Journeyman’s certificate as a Refrigeration and Air Conditioning Mechanic 313A and completion of Gas Technician G1 Certification.
Minimum of 5 years of experience as a Journeyman related to installing, trouble shooting, maintenance and repair of all types of building energy systems, mechanical, Gas and electrical operating equipment, and bus servicing equipment.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the standard methods, tools, equipment, and materials used in the servicing, maintenance and operations of building mechanical systems
- Relevant guidelines, policies, codes, regulations
- Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
- Safe handling of chemicals, lubricants and other service related materials
- Computer controlled energy systems
- Building control systems operation and programming
- Working knowledge of plumbing, HVAC systems, electronic and pneumatic controls
- Personal computers, with ability to use corporate office software and the Maintenance Management System
- Safe work practices of the trade
- Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team
- Read/interpret blueprints, drawings and sketches to determine specifications and calculate requirements
- Interpret HVAC control schematics and wiring diagrams
- Read, understand and execute oral and written instructions and interpret or prepare work orders
- Plan work and make estimates of materials and time required to perform the work
- Communicate effectively, both orally and in writing
- Possess sound interpersonal skills and ability to relate to the general public and coworkers
- Possess effective interpersonal and communication skills
- Must be able to organize, clean and maintain a safe work area within a public environment
- Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behavior may occur
- Possess skill in using trade hand and power tools and equipment with precision
- Able to operate repair vehicles, scissor lift, forklift, mobile personal lifting devices, and to use ladders. Able to operate emergency generators and welding equipment
- Able to perform electrical, plumbing, welding operations relating to the trade
- Possess analytical skills and be detail oriented
- Possess solid computer skills and the ability to operate within a computerized maintenance management System
- Must be able to organize, clean and maintain a safe work area within a public environment
- Demonstrate a positive attitude, flexibility and adaptability
- Able to relate to Transit customers, co-workers and the general public and to work in a non-confrontational manner
- Possess a work record of good attendance and job performance
- Able to follow all safety rules and regulations
- Possess excellent hand/eye coordination, and manual dexterity to perform precise and detailed work
- Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights and working outdoors year round)
- Provide own hand tools relating to the trade according to provisions of the Collective Agreement
- Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Additional vacancies may occur during the competition process
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Licensed HVAC Mechanic (313A & G1)
City Of Ottawa
Ottawa - 71.24kmMaintenance & Repair Full-time
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Public Service Assistant (InfoService) Part-time Job
Public Service OttawaJob Details
Requisition ID: 16413
Department: Ottawa Public Library
Service: Branch Operations
Branch: Public Services
Employment Type: 1 Temporary Part Time Position (Up to 1 year)
Work Hours: 21 hours per week
Affiliation: CUPE 503 Library
Salary Information: $32.509 - $38.035 per hour (2024 rates of pay)
Location: Nepean Centrepointe Branch, 101 Centrepointe Drive
City: Ottawa, ON
Job Category: Ottawa Public Library
Application Close: 04/07/2025
JOB SUMMARY
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.
You are responsible for: providing information, reference and readers advisory services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; providing circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; performing routine collection maintenance duties; and promoting Library services.
You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
EDUCATION AND EXPERIENCE
Completion of 2-year college diploma in Library and Information Technician Program, or related field
Minimum of 1 year of related experience.
KNOWLEDGE
- Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
- Reference resources in print, microform and electronic formats and of current developments in reference services.
- Electronic database and other bibliographic searching techniques.
- Principles of collection development and maintenance.
- Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
- Library circulation procedures and practices.
- Knowledge of multiple technology platforms (e.g. tablets, phones, e-readers, Android, Apple, Blackberry) as it relates to library offerings
- Methods and techniques of responding to inquiries and resolving patron complaints.
- Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
- General knowledge of library policies and procedures.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Use tact, discretion and confidentiality.
- Excellent verbal communication skills.
- Exercise effective judgement and independent decision-making capabilities.
- To carry out a range of circulation/page activities, including registration, collecting fees, and to respond effectively to a range of library service inquiries and resolve complaints.
- To perform routine clerical tasks.
- Minimum keyboard skills of 25 wpm.
- Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft windows.
- Ability to think quickly.
- Ability to learn on the job and apply learning to new technologies as required.
- Ability to create and design thematic displays.
- Ability to handle and account for cash and to prepare bank deposits.
- Perform multiple tasks concurrently.
- Customer service orientation, including the use of tact, discretion and confidentiality
- Ease of comfort with technology.
- Attention to detail.
- Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
- Flexibility, ability to adjust priorities.
- Ability to work effectively as a team member.
- Strongly committed to quality customer service.
- To perform routine manual tasks and maneuver book carts and lift boxes up to 40 pounds.
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Additional vacancies may occur during the competition process.
- Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Public Service Assistant (InfoService)
City Of Ottawa
Ottawa - 71.24kmPublic Service Part-time
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Client Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15910
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Call Centre Services Branch
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 31/07/2025
*Applications received will be used to staff current and on-going requirements for 12 months
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 71.24kmCustomer Service Full-time
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