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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

Overview

Overview

We are seeking a skilled Java Developer with extensive experience in Adobe Experience Manager (AEM), Spring Boot, REST APIs, SOAP services, and other backend Java technologies. The ideal candidate will be responsible for designing, developing, and maintaining high-performance applications that meet our business requirements.

Is this role right for you? In this role you will:

• Develop and maintain web applications using Java, AEM, Spring Boot, and other backend technologies.
• Design and implement RESTful APIs and SOAP services.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Optimize applications for maximum speed and scalability.
• Troubleshoot and debug applications to ensure optimal performance.
• Participate in code reviews and provide constructive feedback to peers.
• Stay updated with the latest industry trends and technologies to ensure our applications remain cutting-edge.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5 + Years of extensive experience with AEM components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
• Configure and set up AEM workflows, Sling mapping, Multi-site management including translation framework
• 2+ Years of experience Spring Boot, REST APIs, and SOAP services.
• Proficiency in Java, J2EE, and related frameworks.
• Solid understanding of developing Web application in Apache, Tomcat & JBoss servers.
• Strong understanding of web technologies (HTML, CSS, JavaScript).
• Experience with version control systems (e.g., Git).
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Experience in complex software product delivery in an agile environment.

Nice to have skills:

• Experience with cloud platforms (e.g., GCP, Azure).
• Knowledge of microservices architecture.
• Familiarity with DevOps practices and tools.
• Experience with containerization technologies (e.g., Docker, Kubernetes).

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid  

Location(s):  Canada : Ontario : Toronto

Group Summary:

Job Responsibilities:

• Supervises all daily activities of Tool & Die Makers / Apprentices.
• Participates in the training of Tool & Die Apprentices.
• Designs / constructs / improves / maintains tooling / fixtures / equipment as required.
• Ensures quality standards of the Tool Room Department are maintained.
• Coordinates the Tool Room for the repair of tooling or equipment, as required to ensure the most efficient flow of production with the least possible downtime.
• Coordinates activities of outside suppliers and contractors (new tooling, wire cutting, heat-treat, etc.)
• Maintains purchased and consumable items inventory.
• Organizes / maintains / improves daily / weekly Preventative Maintenance Program for all Dies.
• Acts as liaison between Tool Room and Quality/Engineering Departments.
• Orders equipment necessary to build dies / fixtures, etc. ensuring the best possible price is secured from approved sources.
• Observes all Federal/Provincial Regulations including standards for safe working conditions as outlined in the Occupational Health & Safety Act as well as Policies and Procedures outlined in the Employee Handbook.
• Participates in Continuous Improvement / Suggestion Programs.
• Attends scheduled trainings / meetings and bringing forward any questions at that time or to his/her Manager / Designee.
• Performs other assignments as requested by management from time to time as well as making Manager / Designee aware of problems/slowdown in work area.

Core Competencies:

• Possesses proven organization and leadership skills
• Proven skills at trouble shooting tool and die, in a production environment
• Works effectively with minimal supervision
• Able to work under pressure, meet deadlines on a timely basis
• Ability to maintain confidentiality when working with information, files and records that are confidential and must not be divulged without the consent of management
• Uses teamwork skills to work co-operatively with all departments as well as fellow employees
• Consistently uses strong attention to detail and judgment skills when making decisions related to the tooling process, quality and the observance of personnel.
• Works outside of assigned shift hours when necessary

Education Qualifications:

• Successful completion of a recognized Tool and Die apprenticeship and 10 plus years of related experience
• Experience reading and interpreting detailed information from blueprints and drawings
• Must have Toolbox/Tools to carry out Tool and Die tasks
• Comprehensive knowledge of all equipment and tools related to trade
• General forklift and overhead crane experience
• Thorough technical understanding of Stamping and Assembly equipment is required
• Working knowledge of all measuring equipment
• Familiar with various steel products, oils/lubricants
• Experience in a manufacturing environment which includes stamping and assembly.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Project) and general computer applications

Awareness, Unity, Empowerment:

Regular / Permanent

Cosma International

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Montreal-1 Place Ville Marie

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Retail Deposits and Investments Technology within GWM is looking for a Sr. Software Developer to work on a strategic application suite. If you are excited to work on a business-critical application suite that demands high quality work in rolling out new applications, enhancements to the existing applications both with the speed, quality and assure production stability, this is the place for you. Reporting to the Senior Manager Development, this Sr. Software Developer role is responsible for designing, developing, and implementing applications for Investment Platform. You will focus on the Authentication domain to protect our customers by working closely with the Technical Lead, Solution Architect, and other SMEs. Your role includes delivering of the Java based solution and other leading-edge technologies, maintaining high level of code quality, creating the detailed design documents, and driving the technical discussions. You will be contributing to the development of world-class digital products and experiences touching millions of Scotiabank customers every day. By joining our team, you will make an impact on our customers and the banking industry.

Is this role right for you? In this role you will:

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• You will provide system analysis, object-oriented design / programming, technical documentation, and support for existing and new applications and systems.
• You will provide recommendations on best practices and enhancements that are in line with the bank’s technology road map.
• You will work with project team to refine technical requirements and provide technical design and guidance based on industry best practices.
• You will perform coding, unit testing, debugging, documenting, and implementing of applications and scripts.
• You will participate in estimation and planning of development efforts required for various projects and enhancements.
• You will maintain, support, and enhance existing applications and participate in regular code reviews for release activities.
• You will lead the implementation efforts for implementations of code to non-production and production environments.
• You will participate in production issue analysis and perform root cause analysis for production issues and implementation issues.
• You will assist the product owners and business analysts in discovering the current system behavior and provide recommendations on improving the current system.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct. Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Bachelor’s degree in computer science, Engineering, or related discipline is preferred.
• You have at least 10+ years of technical working experience in systems analysis, design, development, unit testing, and debugging. You have experience in application architecture and API design.
• Must have technical working experience with Core Java (Version 8 or higher)/Java, JDK17+
• Proficient in SQL & relational databases.
• Working experience with Spring framework - Spring Boot, Spring Security and Spring Data Repositories, Spring Batch, Hibernate, Kafka
• Technical working knowledge of Web Services, SOAP/REST, IntelliJ, STS Spring Tools, or Eclipse Integrated Development Environment (IDE).
• Knowledge or experience in the use of GIT, Bitbucket, Gradle, Maven, Jira, Confluence, or a similar tool(s) for building Continuous Integration/Continuous Delivery (CI/CD) pipelines.
• Knowledge of SSL and setup of secure handshake between applications. It could be implicit. 
• Technical knowledge of Google Cloud and Kubernetes, Splunk, Dynatrace
• You have knowledge of a variety of frameworks (server side, infrastructure, browser side, desktop etc.) as well as high aptitude for diving in and picking up new things.
• You have experience in developing security systems and analyzing the current systems for vulnerabilities. 
• Technical working experience in an agile environment. Collaboration tools - JIRA, Confluence
• Experience with investment products or retail investment banking is an asset  
• Viewpoint is required to assess the impact of development and/or changes to the overall data processing environment. 
• Prior experience in wealth and or investment products.
• Customer first mindset while providing technology solutions to business problems.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid  

We are seeking a Bilingual Field Service Manager who will manage Field Supervisors at the direction of the Senior District Manager. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations.

RESPONSIBILITIES

• Manages Field Supervisors in the Ottawa office; ensures that personnel deliver high quality service.
• Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate Guards and supervisory staff; ensures that personnel deliver high quality service.
• Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts, and initiates corrective action in a timely manner as necessary.
• Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments, and surveys; reviews post orders and communicates requirements and changes to affected personnel.
• Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.
• Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
• Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.
• Ensure all sites are appropriately staffed at all times. In urgent situations, this may require personally covering a post. A company vehicle will be provided for travel to and from sites as needed.
• Performs tasks and duties of a similar nature and scope as required for assigned office.

QUALIFICATIONS

• Bilingual in English and French, strong in both verbal and written.
• 1 year experience in security operations, in a similar role.
• Security Guard license.
• Knowledge of supervisory practices. 
• Planning, organizing and leadership skills. 
• Oral and written communications skills. 
• Strong customer service and service delivery orientation. 
• Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. 
• Ability to take initiative and achieve results. 

#AF-EasternCanada

Job Responsibilities:

• Strong mechanical, electrical, and troubleshooting abilities.
• Familiar with building systems (HVAC, electrical, compressed air, lighting, plumbing).
• Safe and efficient repair and maintenance to plant facilities and equipment as required including working with external contractors.
• Maintain detailed records of technical information and labour hours of unscheduled repairs and improvement
• Strong leadership and communication skills.
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Understanding of OSHA regulations, industrial safety practices, and environmental compliance.
• Ability to multitask and shift between shop-floor work and office duties.
• Excellent time management, organization, and problem-solving abilities.

Core Competencies:

• Assertive and self motivated, able to analyze and prioritize tasks
• Intimate knowledge of equipment and processes within scope of job. Certified in use of all required equipment
• Constantly open to new ideas, open to change and CI, capable of moving ideas into actions
• Skilled in root cause analysis and troubleshooting techniques of equipment problems
• Creative problem-solving skills are essential
• General knowledge of blueprint reading and various steel and lubricants.

Education Qualification:

• 5+ years of experience in facility management within an automotive or high-volume manufacturing environment.
• Proven track record in both hands-on troubleshooting and administrative facility operations.
• Experience managing a team, vendors, and maintenance schedules.
• Millwright
• Must have Toolbox/Tools to carry out tasks.
• Experience with all Tool Room equipment including overhead cranes.
• Able to communicate in English (both verbal and written)

Awareness, Unity, Empowerment:

Regular / Permanent

Cosma International