4646 Jobs Found
Customer Support Representative Full-time Job
Customer Service Scarborough VillageJob Details
Purpose
Contributes to the overall success of the Canada Collections in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Accountabilities:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Accurately process, as per documented procedures, all forms of correspondence, including, but not limited to, emails, fax, regular/returned mail, worklist through workflow, internal courier mail and manual letter preparation.
- Accurately process, post and maintain daily transactions on accounts to be Written Out of Records (WOR), assignments of Unauthorized Overdrafts to Collection Agency, chargeback of authorized overdraft accounts for both retail and small business, ensuring all applicable systems of record are documented with actions taken.
- Respond to Customer inquiries when presented through Inbound assigned telephone lines.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Champions high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.
Dimensions:
- Process a minimum of 100 pieces of correspondence daily or the equivalent minimum standard in WOR processing/Overdraft Chargeback processing.
- All delinquent Retail and Small Business accounts for Canada supported.
- Direct impact on Customer Experience in the accurate and timely processing of entries/ correspondence.
- Utilize all Host and Collections systems to accurately document and process assigned administrative tasks.
Education & Experience Requirements:
- Secondary School Diploma or equivalent
- Administration Experience in Collections an asset
- Back Office Domestic Branch Experience an asset
- Strong organizational skills and demonstrated effective time management
- Strong communication skills
Working Conditions:
-
Working Hours: Monday - Friday, 8 am - 4 pm EST
-
Location: 2201 Eglinton Avenue East, Scarborough OR 1870 Alta Vista Drive, Ottawa
-
Office-based environment including hybrid
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Non-standard hours are a common occurrence.
- Occasional domestic and international travel
Customer Support Representative
Scotiabank
Scarborough Village - 34.61kmCustomer Service Full-time
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TEMPORARY JUNIOR CYBERSECURITY SPECIALIST Full-time Job
IT & Telecoms OshawaJob Details
Reporting to the Manager, Cybersecurity, the Junior Cybersecurity Specialist role is pivotal in fortifying the organization's digital assets and information security by proactively monitoring, analyzing, and responding to security incidents.
The Junior Cybersecurity Specialist contributes to the development and enhancement of cybersecurity policies and procedures. This position focuses on staying ahead of evolving cyber threats to ensure the confidentiality, integrity, and availability of systems. The primary goal is to strengthen defense mechanisms, conduct thorough risk assessments, and provide timely insights to maintain a resilient and secure IT environment.
Responsibilities:
- Assist in the design, deployment, and maintenance of monitoring and network security systems
- Review and perform maintenance on existing server policy and process configurations
- Assist in deploying and configuring new servers within security and monitoring silos
- Participate in planning, developing, and deploying notification systems for performance, security, and health of systems
- Monitor security logs of servers and devices for risks, errors, or intrusions.
- Collaborate in responding to security events as necessary
- Thoroughly document details of cybersecurity incidents, including the nature of the incident, actions taken, and lessons learned. Maintain incident response documentation for post-incident analysis and reporting
- Contribute to the documentation of cybersecurity policies and procedures, ensuring clarity and adherence to industry standards. Assist in keeping documentation up-to-date to reflect changes in security practices and compliance requirements
- Document findings and results from regular security monitoring, generating reports for management and relevant stakeholders. Maintain records of security metrics and key performance indicators
- Collaborate with cross-functional teams to ensure documentation aligns with overall IT and cybersecurity objectives. Document collaborative efforts and knowledge-sharing within the cybersecurity team
- Enforce and maintain security policies across network devices, updating firewall rules and access controls
- Assist with Managing and configuring security appliances, while troubleshooting issues to ensure proper functioning
- Act as initial escalation point for other staff for Cybersecurity issues
Requirements:
- Four (4) year University degree in Computer Science with a networking, server infrastructure, or cybersecurity focus, or equivalent professional experience
- Certified in Cybersecurity ISC2 (CC) is preferred, or willingness to complete
- Willing to consider current students and recent graduates from post-secondary educational institutions
- CompTIA Security+ certification is preferred
- Knowledge of Deployment Models in a Microsoft Server environment
- Knowledge of Active Directory and Domain Administration is an asset
- Network protocol and firewall knowledge
- Understanding of VLAN and tunneling configurations
- Relevant training in security related technology, risk mitigation and techniques
This position is eligible for hybrid work.
As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters Check.
TEMPORARY JUNIOR CYBERSECURITY SPECIALIST
City Of Oshawa
OshawaIT & Telecoms Full-time
31.97 - 37.61
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COORDINATOR HEALTH PROTECTION Full-time Job
Medical & Healthcare TorontoJob Details
- Posting Period: 12-Aug-2024 to 26-Aug-2024
Major Responsibilities:
- Implements detailed plans and recommends policies/procedures regarding program specific requirements
- Gathers evidence impacting assigned area ensuring that such research takes into account developments within the field, division/corporate policies and practices, legislation and initiatives by other levels of government
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Coordinates logistics that supports the assigned Program including enforcement and service delivery by monitoring staff workload, completion of tasks, relevant information systems such as Toronto Healthy Environments Information System (THEIS), Panorama, Integrated Public Health Information System (iPHIS) and Check Market data integrity
- Develops and implements quality assurance processes to monitor and support programs to achieve and maintain standards and to comply with Ministry or program mandates
- Provides frequent direction to staff offering advice, guidance and coaching to meet program procedures, standards and legislative requirements
- Investigate concerns and complaints related to enforcement implementation, investigations and outbreaks relating to the Health Protection mandate
- Assists with the coordination of high profile or complex investigations, possibly including potential rabies exposure, outbreaks and clusters of diseases of public significance including working closely with and guiding activities of investigators, epidemiologists and management
- Evaluates divisional compliance with the Ministry of Health program requirements and associated legislation
- Ensures proper and consistent internal controls, quality assurance system standards and policies are maintained and that requirements are met
- Initiates, determines the design, coordinates and implements program evaluations and operational reviews and audits to provide strategic advice to the divisional management team on quality assurance issues and strategies for improving the efficiency and effectiveness of programs and services
- Accesses and deals with confidential and sensitive information regarding operations, assets and resources, proposed or new management initiatives, strategies or programs and investigations of a confidential nature
- Prepares reports for management, supporting recommendations on changes in business methods and processes, including appropriate staffing levels, resource allocation, etc.
- Conducts periodic review of records/reports to determine timeliness, completeness and adherence to standards for confidentiality and security of records
- Coordinates legal processes by collaborating and liaising with relevant internal and external partners and the Ministry of Health in strategic and operational planning with respect to enforcement and legal actions
- Participates in local and provincial relevant Program committees and creates effective communication linkages with other key partners
- Develops material and content for Toronto Public Health internet and intranet sites, and reviews and updated relevant material on other Division web pages/literature
- Creates and maintains resource information for partners
- Coordinates training for Health Environments Enforcement Officers by identifying needs, preparing and delivering training and maintaining existing database of training sessions
- Prepares and delivers presentations to partners, and other City divisions
- Assists in preparing reports for Toronto Public Health and the Board of Health
- Evaluates and makes recommendations relating to equipment and other resources required to improve monitoring and service delivery
Key Qualifications:
- Post-secondary education in relevant Public Health specialty or an approved equivalent combination of education and experience.
- Considerable experience in public health investigations of Diseases of Public Health Significance, including the application and/or enforcement of provincial legislation, standards, protocols and/or municipal By-Laws.
- Considerable experience conducting and/or coordinating the collection of and analysis of data through investigations, surveys, evaluations and operational reviews including skills in data analysis to support public health decision making.
- Considerable experience in developing, implementing and evaluating policies and procedures as well as programs and services.
- Experience coaching and mentoring others.
- Experience applying relevant Ontario Public Health Standards, Protocols, Guidelines and legislation.
- Possession of a valid Ontario Class "G" Driver's Licence and access to a vehicle.
- Ability to communicate both orally and in writing including presentation skills.
- Ability to organize and supervise field work and exercise initiative and independent judgement.
- Ability to establish, coordinate and maintain effective working relationships with other levels of government, public, community stakeholders and staff.
- Excellent interpersonal skills, conflict management, problem solving and consultation skills.
- Ability and sound judgement to handle matters involving public trust.
- Ability to effectively manage and meet timelines for concurrent projects and diverse activities.
- Proficiency with relevant software, including specifically Microsoft Office (Word, Excel and PowerPoint), Microsoft Visio, and Adobe Acrobat PRO.
COORDINATOR HEALTH PROTECTION
City Of Toronto
Toronto - 50.86kmMedical & Healthcare Full-time
93,734 - 123,449
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Client Service Representative Full-time Job
Customer Service MontréalJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Montreal-Decarie & Ferrier
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Montréal - 452.01kmCustomer Service Full-time
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Cleaner Full-time Job
Hospitality MississaugaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, however experience is an asset
Other Requirements:
- The candidates should be organized and demonstrate the ability to work as team players
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to sweep, mop, wash, and polish floors
- The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances
- The candidates should be able to disinfect operating rooms and other areas
- The candidates should be able to handle and report lost and found items
- The candidates should be able to pick up debris and empty trash containers
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Cleaner
Tamarind Indian Catering Inc
Mississauga - 74.16kmHospitality Full-time
18
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Electrical mechanic Full-time Job
Maintenance & Repair CornwallJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 3 to less than 5 years
Security and safety: Criminal record check
Physical Requirements:
- The candidates should be be physically demanding
- The candidates should be able to work in noisy area
- The candidates should be able to stand, bend, crouch, and kneel for extended periods
- The candidates should be able to handle heavy loads
- The candidates should be able to do manual dexterity
Other Requirements:
- The candidate should be accurate
- The candidates should have excellent oral communication, excellent written communication, and be able to work as a team player
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to test and observe electrical and mechanical conditions of equipment, troubleshoot and repair electric motors, transformers, switchgear, generators and other electro-mechanical equipment
- The candidates should be able to replace or recondition shafts, bearings, commutators and other components
- The candidates should be able to perform on-site servicing and repair
- The candidates should be able to test and repair or replace faulty wiring or components in electrical switchgear
- The candidates should be able to test repaired motors, transformers, switchgear or other electrical apparatus to ensure proper performance
Benefits:
- The candidates will get dental plan, disability benefits, health care plan, team building opportunities, free parking available, life insurance and bonus
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
[email protected]
Electrical mechanic
Biscuits Leclerc Ltd
Cornwall - 349.61kmMaintenance & Repair Full-time
31.34
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Insurance sales representative Full-time Job
Sales & Retail BramptonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year
Responsibilities:
- The candidates should be able to identify and assess potential institutional, business and individual client markets, ensure appropriate forms, medical examinations and other policy requirements are completed
- The candidates should be able to establish client insurance coverage, calculate premiums and establish method of payment
- The candidates should be able to monitor insurance claims and respond to clients’ enquiries
- The candidates should be able to provide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy features
- The candidates should be able to sell automobile, fire, health, life, property, marine, aircraft and other types of insurance
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Insurance sales representative
GLORIOUS FUTURE INCORPORATION
Brampton - 77.79kmSales & Retail Full-time
26.50
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Cashier Full-time Job
Financial Services TorontoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years’
Computer and technology knowledge: Electronic cash register, Interact machine, Price scanner
Physical Requirements:
- The candidates should be able to work under pressure in a fast-paced environment
- The candidates should be able to work with attention to detail
- The candidates should be able to stand for extended periods
Other Requirements:
- The candidates should be accurate, flexible, should have excellent oral communication, and be able to work as a team player
Responsibilities:
- The candidates should be able to operate cash register, process money, cheques and credit/debit card payments, scan items
- The candidates should be able to tabulate total payment for goods or services required, receive payment for goods or services
- The candidates should be able to stock shelves and clean counter area, greet customers, wrap or place merchandise in bags
- The candidates should be able to weigh produce and bulk foods, provide customer service
- The candidates should be able to monitor all entrances and exits, request proof of payment, when necessary, participate in promotional activities
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Cashier
Organic Garage
Toronto - 50.86kmFinancial Services Full-time
15.50
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Marketing manager Full-time Job
Marketing & Communication Etobicoke West MallJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Bachelor’s degree
Experience: Candidates should have experience of 2 years to less than 3 years
Other Requirements:
- The candidates should possess excellent oral communication skills
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to develop promotional materials and market business services
- The candidates should be able to hire, train, direct, and motivate staff, plan and control budget and expenditures, and write and edit press releases, newsletters, and communications materials
- The candidates should be able to assist in product development, direct and evaluate marketing strategies, establish distribution networks, initiate market research studies, and analyze findings
- The candidates should be able to plan, direct, and evaluate activities related to advertising campaigns, advise clients on advertising or sales promotion strategies, train and supervise staff, and supervise office and volunteer staff
- The candidates should be able to initiate and maintain contact with the media, consult with clients after the sale for ongoing support, and answer written and oral inquiries
- The candidates should be able to develop and organize workshops, meetings, ceremonies, and other events for publicity, fundraising, and information purposes
- The candidates should be able to develop, implement, and evaluate communication strategies and programs, prepare and deliver educational, publicity, and information programs, and gather, research, and prepare communications material
- The candidates should be able to coordinate special publicity events and promotions, prepare or oversee the preparation of reports, briefs, bibliographies, speeches, presentations, website content, and press releases
- The candidates should be able to assist in the preparation of brochures, reports, newsletters, and other materials
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Include this reference number in your application 23-A) through the below-mentioned details
By email
[email protected]
Marketing manager
Extreme Partitions Ltd
Etobicoke West Mall - 64.14kmMarketing & Communication Full-time
85,000 - 100,000
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Cook | LMIA Approved Full-time Job
Bombay Bistro/2576256 Ontario Inc
Tourism & Restaurants LondonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’
Cuisine specialtiesL: East Indian
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to prepare and cook complete meals or individual dishes and foods, prepare dishes for customers with food allergies or intolerances
- The candidates should be able to plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies, inspect kitchens and food service areas
- The candidates should be able to train staff in preparation, cooking and handling of food, order supplies and equipment
- The candidates should be able to supervise kitchen staff and helpers, maintain inventory and records of food, supplies and equipment
- The candidates should be able to clean kitchen and work areas, recruit and hire staff
- The candidates should be able to organize and manage buffets and banquets
- The candidates should be able to manage kitchen operations
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, references attesting experience, and cover letter) through below mentioned details.
By email
[email protected]
Be prepared for the screening questions. Include answering the following questions while applying:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have the above-indicated required certifications?
Cook | LMIA Approved
Bombay Bistro/2576256 Ontario Inc
London - 217.63kmTourism & Restaurants Full-time
17
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Client Service Representative Part-time Job
Customer Service PickeringJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Pickering-1895 Glenanna Road
Employment Type
Regular
Weekly Hours
15
Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Pickering - 22.43kmCustomer Service Part-time
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Casual Front Desk Associate Full-time Job
Administrative Jobs TorontoJob Details
Medcan is recruiting for a Casual Front Desk Associate for our high-performance service team. The position requires high energy and enthusiasm, an appreciation for detail, an outstanding level of client service and great organizational skills. The ideal candidate is a client focused professional with excellent communication skills, a great attitude, and some flexibility in their schedule. The role is responsible for monitoring and facilitating the flow of patients through the Clinic and for coordinating with other clinic staff to ensure an exceptional delivery of service.
The Accountabilities:
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Welcoming and greeting clients, guiding clients throughout their visit and checking clients in an out of their appointments
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Processing payments for appointments and products
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Ensuring all appropriate patient forms are completed
-
Open and close procedures including next day preparation
-
Scheduling appointments and booking referrals for clients
-
Inventory of Reception supplies
-
Back up for the Concierge team and related tasks.
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Clinic Flow Desk coverage including managing patient and staff flow
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Responding to all client issues and enquiries
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Problem solve in a fast-paced environment
-
Troubleshooting
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Maintain a good working relationship with other departments to ensure an outstanding client experience
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Liaison with all clinic departments
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Respond to staff and client inquiries via email
The Requirements:
-
Prior experience in similar role
-
Four Star Hotel experience or a hospitality education is an asset
-
Education in health or a related discipline is an asset
-
Strong organizational and time management skills
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Excellent verbal and written communication skills
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Intermediate level skills in MS Office
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Exceptional customer service skills
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Ability to multi-task
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Ability to work well in a team environment
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Ability to foster relationships outside of the Reception team
This is a casual position currently scheduled on Saturdays and occasional weekdays located at our Toronto office at 150 York St. Applicants must be available to work in-clinic between the hours of 6:30am-7:00pm.
Casual Front Desk Associate
Medcan
Toronto - 50.86kmAdministrative Jobs Full-time
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